I wrote this review 30 days ago and waited before posting to ensure I still felt the same way about the negative experience I encountered when my requested product actually arrived. Yesterday, 27 February 2023, my requested products arrived after a 70-day ordeal. I live in Spain and requested an updated document and translation for matters here in Spain. I had my daughter contact Nuria Traveler on 20 December 2022 and provide an electronic copy of the document requiring an apostille and translation. Due to the urgent need of these documents the use of a global delivery firm other than USPS was requested for the delivery of the products to Spain; all requests were acknowledged by this company in emails, and I felt comfortable moving forward. I was quoted a price that was fair and told that my requested form of deliver was not in the quote and would be an additional cost. No issue with that and payment was made to start the process, and an accurate delivery address, cell number, and email address were provided. Then silence, no calls received, calls made went unanswered, no emails received, no email inquiries answered. Then via email I received notice that my documents were ready; my response reiterated my desire for an electronic copy and use of a global delivery firm other than USPS. Several days passed and I received an email stating the tracking number would be available in a few days; no mention of the type of global delivery firm being used or my requested electronic copies before it was mailed. Upon receipt of the next email the tracking number was from USPS (not trackable since it is leaving the United States), and no electronic copy attached to the email. No idea now where my documents were, when they would arrive, or explanation as to why the agreed upon requests were not honored. Upon receipt I noticed several errors in the address: 1. my name was misspelled, 2. the city name was misspelled, 3. no country was identified in the address, and 4. my cellular number was incorrect. It's a miracle it made its way to me at all. Save yourself the trouble, anguish, and time by not using this less than competent company. I have had numerous international experiences over the years and understand that once in a while a mistake (singular) is made, but the multiple administrative mistakes experienced with Nuria traveler lead me to advise you that if you absolutely need something ASAP conduct research for a professional, competent business to do your bidding as this company IS NOT IT! read more