I had my first experience with archery here and the employees seemed knowledgeable and gave us equipment ahead of time as well as going over proper safety rules. Each lane has its own target that you can shoot at your own pace. Once everyone has finished with the arrows you signal by saying "clear!" before everyone can approach the targets to retrieve the arrows. Very simple way to keep everyone safe! read more

Our little cub scout loves this place. After his bow came in the lesson he received from Rudy was fabulous. He had a very no pressure, no stress, teaching style, while he emphasized on the technical aspects of the bow with a strong emphasis on posture. It left my son happy at the end he said he had a lot of fun. He said his favorite part was aiming at the balloons Rudy put up to aim for. All the positive reassurance worked well for him in the kids session a few days later, and he said he was able to remember most of what he learned from the lesson. My son said he learned so much that he feels really comfortable with his new compound bow and he appreciates that the people that work there always help when he needs it. The staff there have been super friendly and have been great in explaining how archery works to us novice. There's too much risk in buying a bow online without the proper instruction. I think it is becoming his official hobby. As a parent, I feel that my kid is in safe hands during the sessions. The kids seem so well behaved. Maybe, it's also that the kids are all busy concentrating! read more

Pre-COVID, really friendly, easy for beginners. A lot of real archers practice here too. We came here a long time ago, on Halloween, a staff dressed as Wednesday (very good one) helped me learn (I was slow) made sure all our friends had fun, even spoke a bit Chinese to my visiting parents. She learned it in school . Every one really appreciated the friendly service. I hope to go sooon after covid. They a fun taxidermy display too. It doesn't look like much from outside, but is very spacious, allows ample social distancing and a lot of cool stuff inside read more

WORST EXPERIENCE EVER!!!!!!!!!!!!!! First, I parked in customer parking and was immediately harassed by another customer who couldn't find parking. She rudely stopped me to tell me that I need to move my car for her because she is a customer here. She also noted that due to my workout attire, I obviously wasn't going to the store (which were my sole intentions). So, I waited in my car for another 10 minutes while I finished up some work on my phone. THEN I was approached by an employee (probably the manager) from the store asking me to move my car. He said he had customers who needed to park there, and asked me why I was parked there. I said i was waiting for a friend of mine to meet me at the store, and that, yes, my intentions are to go inside the store. He left following my response. I won't dare take my business here again. If this is how they treat their customers on the outside, I certainly don't want to experience any of their services. read more

Pacifica Archery - Sporting Goods Near Me - Daly City, California

I love having this shop so close to home. Marnier set me up with my first bow about a year ago and I've never had any issues (that i didnt cause at least lol) I've since then returned to buy new sights and releases, that Eric helped me with and was super knowledgeable. I even placed my second bow order with Marnier and cant wait to get it dialed in. Staff has always been great to me, and make me feel comfortable every time I step in and have questions. read more

I went here during a corporate function. The staff maintain a safe environment at all times; so you can focus on competing for the trophies. You play practice rounds and then there are 3 rounds of competition. It is possible to bruise your hands if you recoil too fast: safety first, breathe deep, pull back, aim, shoot, exhale; repeat. read more

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Another positive experience in here. This time was with Rudy. Set me up with a peep for my compound bow. We also added a kisser since I was still struggling to get the positioning. That worked like a charm. He was patient and knowledgeable. I should also mention Alicia as well. She helped me on a quick install of some points. Really not a bad experience here. Thanks again! read more

Visited Pacifica Archery to find a new bow for my son. He's been taking lessons for over a year now and wanted to take the next step to owning his own equipment. Nathan helped us and he spent around an hour and half going over all the options and answering all of our questions to assure that my son went home with the right bow. He was very knowledgeable and I appreciated him making sure we didn't spend a lot of money on something my son would be unhappy with. I will defiantly return next time we need any archery equipment or accessories. read more

So I just did my first class with them. I like 'em. The instructor was patient, clear, and concise. I felt comfortable with him even though I was nervous/excited. Price for class was reasonable. Equipment prices seem fair and affordable to make this my new hobby. The archers were friendly and patient with me as I was always the last one to finish. Looks like parking could be difficult if planet fitness is busy. That's about it. read more

Had a great time with my gf here. Had a great instructor and was going in no time. Will definitely be back. -B read more

I bought the groupon deal months ago and recently was able to go. Although, my groupon had expired, the guy at the register still granted the price! I had to reschedule twice because of forseen events. So, it was super nice of him to do that. Lesson and activity combined together was only an hour. The lesson was less than 10 minutes. It wasn't really a "lesson" at all. The lesson was explaining the safety procedures and what is the correct was to use the bow and arrow. Definitely wear jeans! I read that tip from one of the reviews and I'm glad I followed it. If I didn't I wouldn't have a hook to hook all of my bow holder. Although, I had an awesome time! For the original price I would not go again, but finding any deals on groupon and living social is the way to go. read more

Pacifica Archery - Sporting Goods Near Me - Daly City, California

Been coming here for years. Starting taking our 11 year old daughter and she loves it too! Great value for a fun sport! They offer a lot of services and are always helpful. read more

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It was our first time trying out archery, and we had a blast! We made an appointment a week in advance for Saturday at 1PM and were part of a group of six (three couples). We each had our own target and were led by Derek, who was super friendly and patient. He explained how to use our gear properly and ensured we all practiced good form. After 20 minutes of intro and practice, we had the remaining 40 minutes to go at it. Highly recommended, and what a surprise to have this in Daly City! read more

Pacifica Archery - Bullseye! - Sporting Goods Near Me - Daly City, California

Our first time here was because of a groupon purchase for a lesson + session since we were unfamiliar with archery. The staff was very friendly and patient with showing us how to hold the equipment, our stance, and the techniques involved in shooting. The lesson last about 1/2 hour and we ended up getting to shoot for the remainder half of the hour. We loved it so much that we wanted to come here again but only for the shooting since were already somewhat familiar. Thoroughly enjoyed it the second time around! The staff is always very welcoming and would still give us feedback on our shooting even though we were not part of the lesson. They have a great system for ensuring safety among all the shooters and the lanes give adequate space between one another so we do not affect each other's shooting. Parking is extremely convenient and very close to the freeway! Expenses are calculated per hour but you do decide to come, be sure to call first and reserve a lane because spots do fill up fast since the area is small. Highly recommend purchasing a groupon for the lessons if they are still available but if not, definitely still check it out and get a lesson for a introduction to Archery! The staff is AMAZING and so patient when it comes to helping you learn how to shoot and improve! :) read more

Pacifica Archery - kid excited for archery! - Sporting Goods Near Me - Daly City, California

Extremely pleased with my visit today. I am new to archery, and the staff was beyond helpful with tons of useful information and hands on help. They are beyond satisfactory with their covid protocol, wearing masks, washing their hands before handling your equipment, and taking customers via appointment. The staff is extremely helpful and friendly - One of the employees spent an hour of his time helping me set up and dial in my new bow. They are reasonably priced, and I feel proud to support a local, family owned business. I also witnessed one of the employees politely handle and extremely rude customer with the finesse of a ninja, and for that they earned 5 stars. read more

Our family visited Pacifica Archery last weekend for a 1 hour session. Overall, it was a good experience. The first person to meet us and get us set up was extremely unfriendly and doesn't seem well suited for a customer-facing job. Despite an unpleasant start, the person who provided instruction was very helpful and patient... and did a great job answering our questions. It turned out to be a fun experience and I would recommend it to others. If you're in the market for a bow, arrows, or accessories, they have a great selection. Though the hour-long session can be expensive, we got a good discount from Groupon that made it worthwhile. read more

Came here with the boyfriend thanks to a Groupon deal, in which we were given a half-hour group lesson and then another half-hour for a shooting session with the aforementioned group. The instructor was very clear and concise, and even though the we were late (crappy SF traffic), they were still able to accommodate us, which was very nice of them. The lesson was pretty quick, and didn't actually take up half and hour, so we got several sessions to shoot. Each of us was given a bow, a quiver with 6 arrows, and am arm guard to protect our non-dominant arm from the bowstring snapping us when we released it. For every shooting round, we could only shoot with the 6 arrows given to us, and only when everyone calls, "Clear!" can we go retrieve our arrows and commence with the next shooting round. It was very fun here, and we thoroughly enjoyed our archery session. This is an indoor shooting range, in a large concrete building next to a gym, and there's parking in the lot that are labeled specifically for Pacifica Archery customers. read more

A family owned business in Daly City right next to the planet fitness. I bought a groupon online for 3, 1 hour lane rentals and gear rentals. I came with my girlfriend and they let us use 2 of the 1 hour rentals at the same time and were very accommodating for the groupon. You also need to make an appointment to reserve a lane beforehand and fill out a waiver online. Do this before you show up so you don't have to wait and you can jump into shooting. We got bows, arrows, quiver, and the wrist and finger guards. The lanes aren't really separated and it's open format. You get your arrows when everyone on the range is done shooting. So if you are quicker than everyone else or there are a bunch of beginners you may wait a bit longer in between rounds of shooting to get your arrows and start again. My girl and I had different lanes but we shared the same target. We started out with the target pretty close because my girlfriend has never held a bow and arrow. Eventually when we were more confident we moved the target further away. The staff was pretty nice and seemed really chill and laid back which was nice but don't' think you can screw around, they don't take kindly to bending the safety rules. Overall it was fun date idea which is a little out of the ordinary. If you don't know what you are doing or don't go with someone who has done this before, get lessons. It will help greatly. read more

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Let's start at the very beginning Pacific archery originally started in Pacifica. Started going there with original owners. The store changed hands. Moved over here to the new location. Joe and Beth are great friendly informative and very helpful. The new place is extremely large compared to the one that used to be in Pacifica they have their own shooting range inside. Rentals by the hour. Helpful hints are always available with no charge. Great staff they're always there to help. For those who need private lessons, those are available. For us who don't need lessons they always have the accessories that we want extra arrows which we always need every once in a while. Great place to come. read more

Archery is so much fun! We bought a livingsocial deal that included around 15 mins of training and then 45 mins for shooting. When we arrived, the staff at the front were rather disorganized and not friendly. They also didn't seem to get along with each other. We were told to sign a waiver, but weren't given any other instructions on what to do etc. So we just browsed the store until finally an employee gathered everyone who was there for the 2:30pm appointment. He was in the process of showing us how to put on our gear, but another employee yelled at him because it was only 2:24pm and he was supposed to start at 2:25pm and not a minute sooner apparently. So he just stopped showing us. Awkward. The instructor, Dan, was awesome though. He would go around helping each of us perfect our form. There was 8 of us total and it's 2 people to a target. At first it seemed crammed because you're standing like barely a feet away from the person next to you, but the spacing worked out perfectly fine and no one hit the person next to them. I'd recommend wearing jeans because you have to hook the arrow holder to your pants and the hook hurts. You also can't pick the color arrow you want because it's by height, which was unfortunate because I really wanted the pink arrows. Fun experience overall! Indoors only. Though Dan said there's lots of outdoor ones around the area, which I do hope to try next time! read more

Pacifica Archery - So pro lol - Sporting Goods Near Me - Daly City, California

Came here with my girlfriend for the first time. Eric was our instructor and was awesome! He explained everything well gave us pointers our first few shots and then we got to shoot on our own for a while which for me was great. He answered any questions we had and overall we had a super dope experience. We will for sure be coming back to practice some more! read more

Pacifica Archery - Pretty good groupings for our first time! - Sporting Goods Near Me - Daly City, California

Just moved to The City By the Bay, I was worried moving to a big city that there would be no archery shops or at best a small lame one. I was greatly pleased when I immediately found Pacifica Archery...I was welcomed with open arms and treated to great service, knowledgeable staff who provided me some tips that significantly elevated my shooting abilities and it quickly became my home shop. They even earned my business on buying a new bow bow...even though the one I have works great I wanted to reward them with my business...ok really I just wanted a new bow, I had my eye on. But I wasn't persuaded to buy it elsewhere, despite multiple attempts by others with differing Bay archery shop allegiances. read more

Pacifica Archery - My new baby arriving soon! Thanks Rudy! - Sporting Goods Near Me - Daly City, California

All you need to know - the quick 411! CALL TO MAKE AN APPOINTMENT!! Parking- private lot shared with other stores; space is limited if during busy hours Price- ALWAYS check to see if theres available groupons!! When I checked it was already sold out so we paid $35 pp (includes lesson & equipment rentals) You can also call for pricing or check online Experience: Overall it was GREAT! My instructor was VERY helpful and thorough about what I needed to do to get a better aim. They allowed us to try different distances after 2 trials of each. The further the target, the harder it gets (obviously). Great idea to go on a date or with friends. I will definitely come back again to channel my inner katniss! :) First time- Go online to sign their online waiver to save time read more

I'm told that Archery is craaaazy popular right now, in part due to heroic archer girls. Hunger Games, anyone? Or Brave? I don't really know. What I do know is that if you want a taste of what it's like to pick up a bow, knock an arrow, and let it go zinging into a distant target, Pacifica Archery is a very pleasent way to handle it. I had a Groupon (I think? Maybe a Living Social? They all blur together) and that Groupon got me a lesson for myself and the boy, rental gear, and plenty of time to shoot until I was sore. This does not take long. The facility is great, the managers were nice, and I had a blast. Let's be honest, I don't know enough about the whole sport to really judge. But I know that I enjoyed myself, and if you want to get a taste of an ancient sport, go. I suspect you'll enjoy it too. Easy to find off the Dalt City Bart station for those of you who don't have a car. Oh, and the pizza place next door makes for a great snack pit stop! Now, should I, or shouldn't I buy the Genesis bow in Pink?? read more

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We brought my dad here for his birthday! None of us have done Archery before and the experience was awesome! We were all nervous at first but after few rounds, we got the hang of it. The staff were really nice and understanding and we had a blast. read more

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Purchased the Groupon deal for 2 people with the idea of going with my bf... it would be a neat date but alas my boo could not make it so i went with my gf. We were 10 minutes late so we missed the first part of the lesson but don't worry, we got the gist of it. It was fun! I would definitely do it again. It's not really physically strenuous so even the older folks can get into it. There was even little kids doing it but their targets were much closer. I was just getting a kick out of being like cupid. Lol. FYI, this is in the same parking lot as the purple Planet Fitness building. read more

Pacifica Archery - Cupid, eat your heart out! - Sporting Goods Near Me - Daly City, California

Amazing fun! My friend and I went here to get primal! The staff here is incredible. The lesson was super helpful and they were great in correcting my form, offering tips, and the facilites were welcoming to newbs. I can't wait to go here again to hone my bowhunting skills! The layout is pretty simplistic so the focus is all on the targets and not on some fancy schmancy show off in the corner. Hooked! read more

Came in with Mr. Piano using the "lesson for two" Groupon, and we had a good time :) The instruction is on the informal side--they mention some things that are dangerous, and give you a couple of pointers on stance and such, but mostly let you do your own thing, which is nice. I do wish we'd gotten more lane time with the instructor around (who was really friendly about giving pointers, and didn't go overboard with the nit-picking right off the bat; he eased into it). I like that they keep the class sizes small, too, to make sure that everyone gets some attention and adjustment from the instructor. As per the other couple of times I've tried taking archery lessons, I managed to catch the inside of my arm with the string (in spite of having the protector on) because my arm is a little double-jointed, but other than that, pretty smooth sailing :) read more

I am getting back into archery after a 30 year break. I did my homework online first and had a good idea of what I wanted. I confirmed with Beth my choice in bows and selected the Mathews Mission UX2. Selecting the bow is only the beginning, though, as the bow needs adjustment and tuning. This ended up being a very large part of the time spent there, and I'm glad the Joseph and Beth were there to help. Beth spent quite a bit of time letting me used to the bow, then fine tuning it. This is one of those kinds of purchases where saving even $50 on a bow would not be worth going mail order on. Knowing the bow is set up right and that I can shoot groups that will land in the yellow gives me the confidence to go and work on my skills knowing I have had a refresher in the solid fundamentals needed to stay on target. Great people, great service, solid products. cc: no amex, visa/mc ok. read more

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Went in to get my compound bow serviced after making an appointment. It's currently appointment only due to covid. It was my first time there and it was an awesome experience even though i didn't purchase anything. The customer service and knowledge of the sport was phenomenal. Parking is no problem and they have a very good selection. I definitely recommend this place to anyone interested in archery. They cater to beginners and veterans. Prices are fair and they also have an indoor range. However the range isn't allowed to open until CA gives the ok. Can't wait till it does though. read more

My teenage kids and I are just getting started with archery. Based on a recommendation we dropped in looking to move up from our SUPER-beginner gear and they took great care of us. It's obviously a little intimidating walking into a store with almost zero knowledge but the staff (especially Marnier) did an amazing job of making us feel welcome and answering my millions of questions. We bought our equipment and returned today to collect it (now assembled) and had an introductory 'acquaint-you-with-your-gear' lesson. We're on our way thanks to their guidance and acceptance of beginners. read more

I bought my bow there. They have good service. They have great knowledge of their craft, and have an indoor range. It is very difficult to support a business like that during this digittal age, but the service and knowledge is worthy. I hope they stay, as we need someone local to go with expertise. read more

Not in Pacifica any longer but the indoor range of the new location is pretty good. They are a full service shop as well providing everything you need from equipment to lessons. My favorite thing about Pacifica Archery, they can host your company and / group parties. But better outing activity than that bowling any day! read more

Wow I never imagined I'd pick up a new hobby!! Came here with a groupon, as recommended by my cousin who took this before...I was in awe from the moment I walked in...transported to the world of Brave or like I was Hawkeye searching for a new bow! The employees were all very knowledgeable and gave the bf and I a wonderful description of the parts of a bow, how to care for it, etc. The class itself was great as well. I thought it would be too crowded since we were a "double size" class. However, as we "straddled the blue line," everything seemed to be okay. I'll admit I felt a wee bit claustrophobic and had trouble aiming since I was scared I'd elbow someone once or twice, but it wasn't that bad. The class was composed of mainly couples going on a date, but it's definitely a "friends" type of event as well. Bf and I got lucky in that we had an instructor and an "aid," since we were a large class. The aid was conveniently standing right near our location as we struggled with the first few shots and I felt like I had a personal instructor! By the end of the hour (which went by much too quickly), bf and I had improved to the point where we were shooting all the way to the back! We will definitely be back when we can...love the instructors, love the place, love the bows...love everything!! read more

My sister bought her bow here and this place came highly recommended when I said that I want to get into archery. Friday afternoon and the place was pretty busy with a handful of staff, lots of folks out on the range (practicing and maybe a few getting a private lesson) and a few of us shopping for a new hobby. The staff was all young guys - but very friendly, serious, and knowledgeable about their sport. After the initial hand slap telling me that I should have made an appointment if I wanted to try out their gear and only if I'm really serious about buying would he set up some bows for me - the rest of the encounter was fairly pleasant. Was eventually handed off to Leo to finish the transaction - he was great. I will definitely recommend making an appointment if you get some time with him. No pressure sales tactics - very patient and knowledgeable in walking me through the process and my decision points. I ended up buying a compound bow which I used the next day out on the range in the Oakland Hills. Only gripe is that they didn't screw in my site tightly enough b/c it ended up coming lose during the trail hike and my arrows ended up going everywhere. Purchase of a compound bow does come with a free hour lesson so after practicing a bit more with my bow, I will take them up on that. read more

My first experience here and right off the bat, I have to give them very great commendations. It was some of the best customer service I've experienced. I am a relatively new archer--I've gone shooting a few times with friends with rental bows or using my friends' equipment and I decided on buying my own bow. I've done some research and got some basic info going in. When I first walked in, I was greeted almost right away and had one-on-one help from the getgo. Talking with Chris was amazing as he provided a lot of info and insight into different equipment, how they differed, teaching terminology, some basic technique, and going over prices and gear. I walked out not buying anything just yet, since I got so much more info I wanted to go home and do a little more research. I ended up going back by the end of the day and decided on buying my bow. I got the same level of attentiveness and positive attitude from the staff, answering all my questions, showing me different products, teaching more on bow ownership and maintenance. In summation, I've looked at some other shops and prices may have been a little cheaper (within $30 or so) but I decided to go back to Pacifica Archery since they were so helpful and great service, and teaching that I haven't really experienced in other shops. Highly recommend--definitely bringing friends here too! read more

Amazing Hoyt shop!!!!! I'm sure they know other bows but I shoot hoyt compounds and Rudy is one of the knowledgeable guys I've been around. My first experience with them is when I helped my buddy buy a hoyt powermax off another friend. So we met there and Rudy helped my buddy get everything fit him perfectly on the bow and although he didn't buy the bow directly from them, you could tell they put a lot of effort into making sure the bow fits properly. Unfortunately I bought my bow at a shop in Dixon and had such a shitty experience, that it was a major lesson in trusting the shop you work with. That being said, when it came time for me to upgrade my wife's bow I knew I wanted to take her to see Rudy at Pacifica Archery. Mind you, we live in Southern California and although we come up pretty often it didn't faze me that we would drive up to get her set up. After emailing back and forth with them I was able to get the bow ordered and of course Rudy took an insane amount of time with her going over as much as possible. Going over the entire bow and her form has made her a better archer already! read more

Pacifica Archery - Sporting Goods Near Me - Daly City, California

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Pacifica Archery is the place to go in the San Francisco area to get your bow. I initially called them and Eric helped me over the phone to refine my requirements. I was looking for a hunting bow with an easy draw. Eric recommended few bows over the phone. I spent few weeks doing additional research thru the internet and selected the Matthew V3x. I made an appointment with Eric to do the sizing at the store. I had an amazing experience. Eric was patient, and he explained to me all the complexity of the measurement. Eric exemplified the meaning of being customer obsessed. He created an amazing experience. I came back few weeks later (the bow was actually ready after few days but my schedule was not). I picked up the bow. Eric gave me a private lesson (at 20 yards) and showed me how to zero the sight for greater distances. I love my bow thanks to the amazing experience at Pacifica Archery. After 20 arrows, my grouping were so tight that I broke one arrow!!! read more

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The staff was real nice and he knew what he was talking about. I think his name is Chris. His words of criticism weren't harsh but did well as a teacher. I have a few critiques. The place was kind of awkward because it was super quiet. No music playing, just the murmur of voices. I guess you need the full concentration so it has to be completely quiet. Overall I had fun. They give plenty of time to practice and be on your own as well. Also, they don't put beginners with beginners, they mix the experienced with the inexperienced so I felt kind of rushed. Everyone had their arrows on the their targets while my friend and I were still loading ours on our bows. Haha read more

My girlfriend surprised me with the gift of a practice recurve bow and arrows for my 40th birthday! Knowing that this was my favorite new hobby and that I'd already spent a small fortune on renting equipment, it was time for her to make a commitment and put a bow in this hand!! Keeper! I told her that Pacifica might have the size of equipment that I need (I'm tall, so I need abnormally long bow and arrows) , and it's close to town. I'd been there once to shoot at their practice space. And away we went to fulfill my birthday prophecy. It was a Saturday. One day before my birthday...... We met with a salesman that was honest with me about my needs and we settled on poundage and length. Got me fitted with a longbow for practice and found some aluminum shafts that he'd have made up into arrows in a couple days. I ordered 6. We bought the bow and arrows and I was happy to finally have everything that I needed for practicing the sport that I love. I call on a Tuesday afternoon to ask if my arrows were ready. I figured that giving them 4 days to get it done would be enough. The lady on the phone told me "We don't have them. Did you already pick them up?" I said no. She then told me that my arrows were SOLD to someone else!!! The arrows that my girlfriend had already purchased for my birthday, sold to someone else??!! Yeah, that's what happened. So I asked if they could fix this for me? She said that she was sorry and that she would call me back. I waited about 2 hours before I called back. She answered and kept me on hold for a while. Then she said that they could have some made for me and upgraded for no charge. They would be ready Wednesday night. I was kinda bummed because I'd have to wait another day, but whatever. At least this would be done and over with. I called on Wednesday after work to make sure that they were ready for me to pick up, and the same lady talked to me and told me that she would find out and call me back. An hour goes by..... nothing. I call them back and she says that she can get some started now and will be ready by close. I told her that I don't have time tonight to do this, so I will pick them up Friday evening when I can get there after work. Now I'm really annoyed. Dumb things seem to be happening here and I just want to forget them and get my arrows and be done with it. I should've taken the hint. I call Friday afternoon. I'm excited and I'm getting out early to go get my arrows. I went and called again and ruined my mellow. Same lady, same lame reply that my arrows aren't ready. I then told her that this isn't acceptable and that I'll be coming by later to see what is going on. She apologized and told me that for sure they would be ready tonight and that I should just come down. I told her that this will have been going on for a 6 days now. The next day was Saturday, could she please have them ready for me to pick up first thing in the morning. She said of course. Frazzled, I hung up and waited to finally be done with all of this on Saturday. 7 days after ordering and paying for the arrows, and who knows how long since the arrows that I owned were sold from underneath me, I call the shop again. Same lady, and, yes, the same lame answer "They aren't ready, can you come by tonight?" I said that I am coming down now, I'll be there in an hour. I want my arrows or my money back. She said that they would be ready. I get there 40 min later, I walk in and ask the young lady at the desk for my arrows. Yep, not done yet. I then see the guy that sold me my bow and arrows there behind the desk totally glazed over and not recognizing me. Sure sign that I should have never come to do business here. Another lady comes to me and asks me what I want. It's the one that I've been talking on the phone with. I told her my name and she kinda just shrinks away. She then talks to a guy on the floor and said that they will be made right now. Then she looks at the order sheet and realizes that the size that I need, they no longer have. "We can't do it today. We can have these ready after we order more of these size. About a month" At this point, I'm done. I asked for a refund back to my girlfriend's card. She actually says "What card?" and then tells me that the card info was turned in and she can't refund the money to the card. So I ask for cash. She talked to another guy (really annoying and condescending little weasel of a guy) and he asks me how he could help me?! He finally refunded me the money. It's too bad. It is a nice shop and they have a ton of great stuff with nice shooting lanes. I just can't ever go back to a place that sells the things that I've already bought from them. I don't even know if it's legal, but it's definitely the most annoying and disrespectful of things to ever happen to me at a pro shop. And top that off with a week of the runaround for the top of my birthday cake. Make a wish.. read more