I want to thank Eric, the owner of EJ's Home Improvement, of Irvine, for the awesome job they did…read morefor me when replacing all the window treatments in my condo. I looked on Yelp to find a contractor to change the blinds and verticals that came with the home I purchased. Several vendors responded to my search; most had complicated forms and questions which required a response, before they would talk to me. In contrast, I received a personal text message from Eric, explaining what he offered and asking if I would like to meet him. In that message, he included all the information I might need to reach out to him. I contacted 2 other contractors, with whom I also met, for comparison bids. At the appointment with Eric, I was extremely impressed with the professionalism, knowledge, and attention to customer's needs, questions, and desires. Eric brought several samples, based on the wishes I had expressed on the phone, before our in-person meeting. While at my place, Eric took his time to measure all my windows carefully; he took careful notes; and explained various limitations I faced due to existing cabinetry and space limitations. Eric made some great suggestions, and showed me photos of the suggested treatments. After meeting with the other 2 vendors, the comparison was glaring; they came in with only one or two samples; had their own ideas as to what should be done, while obviously not paying attention to my explicit desires. It became clear who would be my contractor--EJ's home improvement.
All along, Eric was approachable, willing to work with me to fit into my very busy schedule. In preparation to installation day, Eric contacted me to remind me about the upcoming installation date, gave me the name of the lead installer and his phone number, so I could contact him personally, if needed. The installation crew sent to install my shutters and rolling shades, Johnny and Luis, were professional, polite, efficient, caring, and courteous.
They took the time to explain everything to me, and after installation, my home was as clean as when they arrived. The shutters look fantastic and function perfectly. They did a great job of removing and hauling away all the old window coverings and cleaning up after themselves. I highly recommend EJ's home improvement. Kudos and thank you!