About a decade ago, we got shutters done in our old townhome and were very happy with the product and wanted to go with Avalon shutters again. In the last decade, their product stood the test of time (including many rainstorms, ebbs and flows of weather, and our cats messing with them without any damage or concerns) We just recently got shutters put in our new home and what a difference it makes! The privacy I crave without sacrificing having sunlight come in. We were able to book our appointment through Home Depot, with Avalon Shutters contacting us the next business day and getting them to come out for a consultation within the week. Measurements done and custom fitted shutters installed, the whole process took about 15 days. I joked with my husband, if Memorial Day had not just happened this likely would have taken only 2 weeks. The Install of 15 shutters took about 4 hours including inspection and cleanup. The whole team were punctual, professional, efficient, and friendly: Jacob did the initial consultation, Craig did the final measurements, Israel and Roger were the formal installers. 100% happy with this company and happy to work with them again in the future. read more

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I had a very disappointing experience with Avalon Shutters today. My appointment was scheduled between 12:00 p.m. and 2:00 p.m. Around 11:56 a.m., the salesperson, Macy, called to let me know she was running 25-30 minutes late. I told her that was actually perfect because I was having breakfast nearby. We agreed that my adult niece would let her into the house so she could begin measuring the windows while I drove home. Macy specifically told me that would work and said she would arrive around 12:40 p.m. According to my security camera, she didn't arrive until 12:52 p.m. My niece opened the door, and I was only about 10 minutes away. Instead of starting the measurements as we had discussed, Macy immediately told my niece she had another appointment and needed to leave. I called Macy to find out what happened. Rather than apologizing, she was rude and blamed me for "being late having breakfast." I reminded her that the plan was for her to start measuring while I was on my way home. She then claimed measuring would only take about five minutes and said she wasn't going to wait for me. That didn't make much sense considering I have numerous windows throughout my home that needed to be measured for a shutter estimate. What bothered me most was the double standard. She expected me to accommodate her arriving late, which I gladly did, but she wasn't willing to wait approximately 10 minutes for me, even though my appointment window extended until 2:00 p.m. If she had another commitment at 2:00 p.m. that prevented her from completing the consultation, she shouldn't have scheduled me till 2:00 p.m. When I told her I would probably find another company, her response was, "That's fine. We have a lot of business anyway. We're really booked." That comment, along with her overall attitude, showed a complete lack of customer service. Based on this experience, I cannot recommend Avalon Shutters. Being late is understandable, but poor communication, blaming the customer, and treating them dismissively is not. read more

We wanted plantation shutters in our home and went through Home Depot. Avalon Shutters contacted us quickly and scheduled an in home consultation. Amanda was extremely helpful. She recommended wood plantation shutters in the living room, over the sliding glass door and dining room. We did poly plantation shutters in the two bathrooms. Finally we chose natural woven shades by Bali for the kitchen. The plantation shutters are manufactured by Avalon Shutters in Perris, not too far from our home in Menifee. They said allow 4-6 weeks for the plantation shutters. The woven shades would be longer since they were ordered from Bali. The plantation shutters were installed quickly. Here is our timeline from consultation to installation: 5/20/26 Consultation and measurements 5/25/26 Final measurements 6/06/26 Plantation shutters installed 6/26/26 Kitchen blinds installed Overall we had a great experience with Avalon Shutters. What was even better is we were able to put our purchase on our Home Depot card and got two years interest free. read more

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AVALON SHUTTERS with HOME DEPOT are fantastic the installers ISREAL and ROGER did a perfect job installing my new blinds MIKE GONZALEZ with Home Depot window blinds he came to my home for consultation with my new build home from Eaton Fire I need windows blinds of my choice AVALON BLINDS have a select colors to match your home Mike assist me with a loan I was approved thank you I am very happy customer read more

Avalon Shutters - Room with my new window blinds - Shades & Blinds Near Me - Perris, California

Great quality and service from Avalon for my plantation shutters. I had one large window done. I met up with consultant Patricia to select the color and style. A few days later Craig came out and took measurements. 2-3 weeks after that the shutters were made custom and ready for install. read more

We had a couple of shutters installed by Avalon (thru Home Depot) about 5 years ago. Now we just purchased a new home with LOTS of windows, and didn't care for the electric roller shades which were quite expensive for the prior owner. I looked back at our order from 2021 and called direct, found that Gary our estimator was still with them - ordered all replacements 15-20 windows, installed 2 days ago -- LOVE them - and the installer, Lazaro, and his wife Blanca were great - I asked Lazaro how long he' been with the company - 20 yrs !! That says so much about a company and how much they care for and respect their employees !! read more

I recently purchased a shutter door from Avalon Shutters and from the quote to installation it was less than 2.5 weeks . The speed and accuracy of everyone involved was excellent ! I'd like to thank everyone involved , Steve from Home Depot, Amanda, Rafael, Lazarus and Bianca from Avalon Shutters for the great job and super efficiency in getting this job completed in record time!! read more

Avalon Shutters - Shades & Blinds Near Me - Perris, California

Amanda was great she took her time paid attention to detail and explained wverything really well. the installers were great the staff answering the phone not so much they were not knowledgeable regarding the scheduling and it took forever to answer the phone or even get a call back and they were not very customer friendly read more

Couldn't have been a better experience. Home Depot arraigned an estimate using Avalon Shutters Co Gary our estimator, was very professional and helpful in going through our shutter choices. We had two bedroom windows and one large living room installed. Since that window was so large it was recommended that we go with 4 panels instead of two large ones. A excellent choice. It only took Avalon a week and a half to manufacture the shutters, which was half the time estimated. A nice surprise. They are well built and elegant. Our installer, Arturo, was very conscious of keeping the are clean and did a great job. We wouldn't hesitate to hire Avalon shutters again. read more

Avalon Shutters - Shades & Blinds Near Me - Perris, California

We had an AMAZING experience with Avalon Shutters. We replaced our curtains (patio slider) with wood (wide slat) slider shutters and we couldn't be more pleased with the whole process from beginning to end. We had collected a stack of business contacts we were going to contact for quotes, but after our first visit with Amanda from Avalon, we looked no further. Amanda not only provided general information, but went above and beyond with guiding us through the shutter selection. She was very knowledgeable about the design process (we had a weird cut they would have to do due to our living room soffits) and explained in detail what they could offer. She provided her design skills and her suggestions were wonderful! Installation happened EARLIER than projected (this never has happened with our home improvement projects) which was thrilling. Rafael arrived to take the measurements and was professional, friendly and conscientious for accuracy. The installers, Lazaro and Blanca were equally as wonderful as Amanda and Rafael and completed the job to perfection. Both very experienced in their job and meticulous installation. I would definitely advise anyone to consider using Avalon even if you have a lower quote from another company. Their customer service is TOP NOTCH! read more

Avalon Shutters - Shades & Blinds Near Me - Perris, California

We are very pleased with Avalon Shutters and without a doubt would recommend them to family and friends. Mike G. is the wonderful salesman who came out to our home. He was professional, knowledgeable and friendly. Rafael, Lazaro and Blanca were our installers (2 other men as well who I regret not getting their names) absolutely know their work, were very neat, respectful and friendly. They all are Blessings and represent Avalon Shutters in the best way. Such a pleasure to do business with Avalon Shutters. Keep up the wonderful work. read more

I had to send in 2 of my shutters to get warranty work done and was told it would be 4 weeks and 8 weeks later they scheduled me and the day of they canceled because they did not send the shutters to the installer. Terrible warranty service. read more

During the field measuring your staff informed my mother about the possibility of dividers. She liked the idea, and when the shutters were installed, she was completely satisfied and absolutely love the look. From beginning to end, completely professional and putting customer service at the forefront ! Sincerely, a very satisfied customer ! read more

We love our wood shutters by Avalon! I was referred to Avalon by a friend who used them 25 years ago and still to this day is happy with the quality. Amanda was our awesome sales rep. She came to our home with samples and provided us with a quote that same day. Arturo was our professional installer. He did such a great job, paid close attention to detail and went over basic care once job was complete. I highly recommend Avalon if you are looking for quality that is going to enhance your home. read more

Avalon Shutters - Shades & Blinds Near Me - Perris, California

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Wow, amazing service!! Purchased thru Home Depot in La Quinta. Great/informative/thorough prelim/pricing meeting, and then a quick and painless installation which was accomplished earlier than what was originally estimated. Can't recommend this firm enough. Friendly, professional and providing a high quality product that's a perfect fit. Totally meets our specialized needs and exceeds all of our expectations! Thanks Avalon!!... read more

Great service. Does Holly still work for you guys? She was great I would like to thank her for being so good. read more

We started out looking at shutters at our local Home Depot store. After explaining what we were looking for to the highly knowledgeable sales associate, she recommended going with Avalon. There was a 25% promotion going on at the time and we had a coupon for 2 years, 0% financing on our Home Depot card. The associate put in the request for a home consultation with Avalon and we were called the next day. The salesperson came out and showed us samples and measured our windows and sliders so he could give us a quote the next day. He came back out again so we could look at the wood colors to make sure we could make our decision. We signed the order and a rep came out a few days later to do a formal measure. It only took about 2 1/2 weeks for the production and we had them installed just after Christmas (super fast in my opinion). Israel and his assistant carefully unwrapped all the pieces. We had 3 windows and a 3 panel slider on 2 tracks. You could tell that Israel has been doing this a long time (he told me 20 yrs!). Everything fit perfectly. The installation took about 2 hours. Israel explained how we should open the shutters and care for them. My wife and I are very pleased with the workmanship and installation. Thank you, Jennifer L. at the Home Depot Genesee store for your recommendation. The shutters have transformed our condo. read more

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We had an excellent experience with Avalon Shutters via Home Depot. They remained professional from beginning to end. Also, they were responsive when scheduling appointments for the consultation and installation. Our salesperson, Toney, was friendly and knowledgeable about the product. He offered recommendations on what would look best for our home. We decided on 3 1/2" louvers with split tilt Z-frame white shutters throughout our two-story home. Surprisingly, our shutters arrived earlier than expected, which was between 4-6 weeks. Our installer, Rodd, was punctual, efficient, and detail oriented. The quality of the shutters were to our expectations for the value that we paid. We are satisfied with the final outcome and have no issues. We would highly recommend Avalon Shutters for affordability, quality, and customer service. read more

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Another great experience to report! We recently ordered and installed shutters for our bathroom and laundry rooms. The shutters look great! Very well done and expertly installed by Arturo. In fact, Arturo was very efficient, completed the install in a timely manner, polite and professional! Just as we expected, Avalon did not disappoint and a very happy we ordered more shutters with them! Highly recommend! read more

Avalon Shutters - Laundry room - Shades & Blinds Near Me - Perris, California

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We installed three shutters and after 2 years we asked Avalon Shutters to schedule a technician to remove 2 shutters in bedroom so we could replace windows and then they reinstalled shutters. The removal and reinstallation was not done properly that the shutters was not closing properly and because of that, the shutters were damaged. We called for inspection and fixing damages. After inspection, Avalon detriment that the damages is due to water. That is completely not true. Beside the fact that we live by the beach and there are a moister weather at all times, however we have the same shutters in almost 15 other condos in the same building. Damages very clear is not a water damages at all. The damages appears to be from insufficient installations. Looking into my records, it shows that I hired Avalon Shutters to remove the shutters in order to replace both bedrooms windows. Avalon Shutters were hired to remove and reinstall shutters after window was replaced. They were paid $300 for that job. Damages looks like shutters were not closing properly and panels were hitting due to use. Please see pictures. The statement from Avalon Shutters that they offered to replace both bedrooms is correct however, I will pay for the costs. That is no compensation. Avalon shutters should replace both bedroom shutters and indoor the costs. read more

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We used Avalon Shutters to replace existing blinds with plantation shutters. We could not be happier with installation process and the professionalism and dedication of the installation team of Lazaro and Blanca. read more

Avalon Shutters - Shutters - Shades & Blinds Near Me - Perris, California

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I was quite disappointed with the product and customer service. They came out THREE times to install the shutters because they got measures wrong TWICE! Once they finally got the measurements correct, they came out to install the shutters. They are flimsy and honestly look cheap. Had I known this was going to be the final result, I would have simply asked for a refund. Instead, I made the mistake of accepting the $600 reimbursement for their inability to take proper measurements, twice... Flaps are flimsy and don't stay in place. No matter how you try to arrange them, they just keep moving out of place. Also, original agreement was that the shutter would cover the window frame, as you can see, it doesn't. Welp, you get what you pay for, I guess. Should have listened to that 3.8 star review ‍ read more

Avalon Shutters - No matter how to try to align those top flops they keep moving around as if they're not firm enough. They just keep opening up. - Shades & Blinds Near Me - Perris, California

It was a long process from the 2 measurements having Amanda who was a pro to the installers Israel came in today for install he and his co installer have done an amazing job I highly recommend Avalon Shutters read more

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We absolutely LOVE our Shutters! They all turned out so great! We began working last year with an Avalon Shutters representative and they completed all windows in our home We are very pleased with the finished work and highly recommend this company. They do great work! read more

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To whomever it may concern I spoke with one of the ladies today in the scheduling department and insisted that the original appointment and measurements took place on the 29th of November, clearly on the attached document you can see that ential measurements were 3 weeks prior.  In addition when I contacted by your department last week to schedule today's appointment she clearly stated that she had availability to Install on Monday Dec 4th between 11-1pm. Now come to find out that is not how the process works and today's appointment is actually a secondary measurement before production to begin with the Shutters. Also informed it will take 3-4 business to produce and then install would be set at an appropriate time and date thereafter.  I say all this to note that Naomi did not inform me of this process when scheduling and then this morning when Erin I believe called, she was rude over the phone, spoke over me and acted like I was supposed to know your procedures and protocols as a company. Me being in customer service industries for 20+ years I will say her attitude and manner is completely unprofessional and exspect that this would be addressed.  Hopefully the production and install goes smoother than this so far considering I've already paid them the $2480 for the 2 shutters read more

Avalon Shutters - Shades & Blinds Near Me - Perris, California

We were introduced to Avalon Shutters via Home Depot. After signing up for an at home free estimate I was contacted by PJ from Avalon. He was courteous and showed up on time to the appointment. He made measurements and went over all the options. We have 34 doors and windows in the McMansion so it took a few back and forth emails (and even a 2nd visit by PJ) to hash everything out. All of our contact was with Avalon and we were impressed at every point of contact. The installers were also very professional and did an excellent job. Best of all the finished product looks great. We're very happy that they are made in the USA in Perris CA. read more

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Arturo installed my shutters. He was fast, professional, adept and polite. I was so pleased with the installation thanks to Arturo. I highly recommend him! read more

Excellent job! I was concerned about the doors wobbling when opening and closing. Avalons Manager Cliff made track for the doors to attach to specifically fit made for my doors. Not a "one size fits all job' and Josh installed. I love the adjustment .They were both professional and didn't leave till It was completely satisfied. Before and after shots posted . They have installed all my shutters throughout the house and have always done a great job. Highly recommend. read more

A quality, custom made product. Fair pricing and of all the customers we have meant , all are well experienced and knowledgeable.

Raised prices to offer more discounts. Final price is still higher than others and I heard they are losing their contract with Home Depot

Absolutely LOVE our shutters! We had the living room and both bedrooms done. Great quality and amazing service. Will definitely recommend to family and friends. Thank you again Avalon Shutters. read more

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Kudos to Will and Mark for a great job... Both gentlemen were courteous and professional. Will explained the process of installation and gave am estimated start date. Mark arrived on time and called twice before he arrived. Mark also brought covering for my floor and furniture. Now that's old fashion customer service... project completed w/I one hour. Thank you both... Good job Avalon Shutters. read more

Avalon Shutters - Shades & Blinds Near Me - Perris, California

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The high quality and materials for the new shutters are outstanding! The removal of my existing shutters and installation of my new shutters were seamless. Attention to detail and cleanliness throughout the process was outstanding! I would like to acknowledge and commend the installers (Israel & Roger) who were both very nice, knowledgeable and customer service professionals. I recommend Avalon Shutters to anyone who wants to transform their home with these beautiful shutters! read more

We are extremely happy with our shutters (LR, DR, Laundry). The sales process was very well done, commitments were met (B4 Christmas Install) and the install team of David and Jesse were outstanding. Thanks to Alana for getting this process going, her communications through the process and follow up afterwards. We are very happy!!! read more

We are very happy with our new shutters. Ilona was very knowledgeable helping us decide to style we wanted. David and Jessie were very professional on the install. We are very happy with the whole process. Thank you! From Billy Bidal read more

Avalon Shutters - Shades & Blinds Near Me - Perris, California

Do not use this company! They took 2 days to measure our windows & 1 door. I spent 2 days preping my windows, removing the valences & blinds + patching. 2 weeks went by then the installers showed up. After an hour they called me down from my office. 2 of the larger windows were designed wrong! One window was measured wrong! (Really?) I called and left a message to the sales rep but never received a call back! I would never recommend this company. Paying 8K for a job and this is the service we get? I now have empty windows, make shift blinds and it looks horrible! These people are incredibly incompetent. Do not use this company! read more

These shutters are not cheap so I expected better service when it came to dealing with the warranty side when the shutters started falling apart and becoming discolored even with very little use. I had a disappointing experience with both the warranty and customer service. When I encountered an issue with my shutters, I reached out for assistance, only to be met with long delays and unhelpful responses. The "lifetime" warranty coverage was not as comprehensive as I had hoped, and they made the process unnecessarily complicated. Despite following all the necessary steps, I had to deal with frustrating back-and-forth communication and little support. Overall, I was very disappointed in how they handled the situation, and I wouldn't rely on their warranty or customer service in the future. read more

I found Avalon Shutters through Home Depot and had a great end-to-end experience. This project started in mid-Jan and completed 6 weeks later as promised. My consultant was Kyle S. He came on a Friday afternoon around 1 and didn't finish until 6pm. He took time to explain the differences in products (wood (standard and premium) vs. composite wood), designs, and measure. In our kitchen, we have granite back splash that goes up to about couple of feet to the bottom of the window. Kyle had a very clever solution to solve this problem when other companies either persuaded me not to put shutters on that window or some other solutions that involved cutting the backsplash. I am very happy with how it turned out! Communication before the install date was excellent. Customer service dept emailed and called to schedule the install appointment, confirm appointment a few days before the appointment and was very clear about our responsibility to move furniture and create a clear space for the installer. Our install team was Israel and Roger. They worked very efficiently and was done in a couple of hours. They are pros! We had 6 windows (two with arches) and a set of French door. There were no issues with the install. I didn't inspect the shutters before installation but Israel told me that their factory inspected them before sending them out. I looked at them afterwards and they were fine. I am happy with the quality and all the shutters open and shut properly. On the arched windows and French door, there needs to be a fixed louver for support. Essentially, it's kind of like two sections (top and bottom). Kyle worked with me to place this louver at an ideal height to make it look perfect. For the French door, it was placed near the bottom so when the shutters are open, it's a clear view at eye-level. I am very happy with his suggestions. Price was ok, not the cheapest but they were reliable and delivered what I ordered/paid for on-time. It was at the top range of my budget and I chose to remove existing window coverings and move furniture myself to stay within budget. Overall, it was a great experience and would buy from them again. read more

We Inquired about shutters via Home Depot many months ago. We were contacted by a representative from Avalon named Graceland. She was terrific. It took us forever to finally purchase the shutters but Graceland never pressured us but would check in every now and then to let us know she was still there for us. When we finally pulled the trigger and made the purchase, her service couldn't have been better. No up selling and all that nonsense. She was just a great consultant and made suggestions that she thought would be right for our situation. She was also fun and easy to talk to on the phone. Very pleasant. I'm definitely satisfied and will recommend this place to everyone. read more

We got our shutters installed and they are beautiful! They make my home look so lovely. We worked with Patricia Handy who was very patient with me and explained everything to me about shutters and my options, my windows are big so it was nice to know which options I had. Patricia was a sweetheart. We finally decided to order them and had them installed by the two technicians Israel and Roger, both were super nice and courteous. They also were super safe, wearing their masks and being super respectful. Thank you Avalon Shutters. read more