This company was truly amazing. Michelle who answered our phone call was super nice and helpful…read more She got right back to me and said they could come by in about an hour. Omar our tech showed up on time and was outstanding! He was super polite and efficient. The work and customer service were top notch!!! Very reasonably priced! Highly recommend! thank you so much, Mike and Laura

These guys came out and provided exactly the type of service I needed, and the value was excellent…read more They performed the task in a timely manner and had a great attitude about it. I would definitely recommend these guys and call them again for any other plumbing issues. Great work, thanks guys!

Jose and his team are THE BEST! My kitchen sink was not draining and he was so quick to respond. An…read moreappointment was available the next morning and they had it fixed in less than an hour. He was even considerate of me rushing to work on time and they were kind enough to clean up after themselves. Overall, it was such a seamless experience. They were insightful, honest, and wanted to make sure the job was done properly without it affecting my neighbors building. I can't thank you enough Castaneda's Plumbing & Rooter!

I sent a message to Castaneda's plumbing looking for help unclogging my sewer main. The…read morereceptionist said they could send someone out in about 2 hours, and quoted a price that was very competitive for hydrojetting service. Jose and the crew arrived really quickly, and got started working right away. That's where the good part of the story ends. As I mentioned, my sewer main was clogged up, the toilets and showers were draining extremely slowly. Our house is pretty old and has a troublesome spot, so this isn't the first time we've had a plumber snake the sewer main or hydrojet it. Because getting the sewer main cleaned out is kinda "routine" to me (once every year or two in these old houses) I didn't really pay much attention to what they were doing. So after a few minutes, I walk by the bathroom and notice dark brown water streaming out of the toilets and filling up the bathtub and shower. I run outside in a panic trying to get the attention of the guy on the roof and realize there's another by the truck, so I tell them water is coming out of the toilets and they shut the machine off. We go inside. The good news, they say, is that the sewer is clean now and everything works fine. "What about all the poop water everywhere?!" I ask. Rather panicked. "Don't worry we'll take care of it." I was told. So I sat and waited. About 20 minutes later one of the plumbers walks in with a single microfiber rag and starts slowly cleaning up the floor in the bathrooms. He asks for some bleach. To their credit, the two plumbers did clean up most of the visible muck. There was still quite a bit under the toilet seats, the toilets were dirty. I ended up having to disinfect my bedroom pretty heavily and I'm still unsure if any sewage water seeped under the laminate flooring (they insist it didn't because they "cleaned it up right away") Afterwards the plumbers asked me to call the office to handle the payment. I called and was again asked for the full amount, no apology for the mess really. I told them what happened and the receptionist offered to "send Jose out tomorrow to clean it up some more". Like, you turned my bathroom into a biohazard and that's the best you can do? Aren't you supposed to bring in a professional cleaner when you cause an accident like that? A steam cleaner and a shop vac at least? They used one (1) microfiber towel and asked me for bleach! They didn't seem prepared for the chance of an accident at all. And the accident could have been avoided if one of the employees stayed inside monitoring the toilets and showers to make sure this didn't happen.

I contacted Jet Drain to repair a back up that had moved from kitchen to one of my showers. I had…read moreother plumbers attempt repairs and others with outrageous estimates. Jet Drain came out and began jetting the lines. Once cleared, they were able to see that the 70 yr old pipes under the house (on slab) were severely corroded and needed replacement. I was not expecting to replace all the waste pipes in the house, but after seeing the condition of the pipes, it was clear that it had to be done. They provided top-quality work at a very competitive price. Abi and his crew replaced all waste pipes under bathrooms and rerouted the kitchen/laundry line for more direct access to the main line. They also installed a cleanout at the main line. The work they completed is top tier quality. They were very considerate of the interruption the repairs had on our lives and coordinated their work for minimal disruption. They were very neat and respectful of our indoor and outdoor spaces, and the crew were all friendly and professional. I have peace of mind knowing I have an optimal plumbing system running under my house. I am so pleased with their work from start to finish. I highly recommend Jet Drain!!

Finding someone to do work that rarely needs to be done can be an extremely stressful process. At…read moreleast with car repairs, you find someone you can trust and you stick with that guy until the end of time. But plumbers or electricians? Egads! Who can you trust? Who's not going to overcharge you or try to find imaginary problems that also need repair? Well, in this case it was Jet Drain. Earlier that morning, Costco was scheduled to deliver a new washing machine to replace the one that died after over a decade of faithful service. RIP. After they showed up an hour too early unannounced, they told us the valves were the wrong type and in the wrong place so they wouldn't hook it up until we called a plumber. Oh my! Turning to Yelp, about 4 businesses responded and I chose 2 I felt had the most solid reviews. Jet was the first to show up and immediately I felt these guys were trustworthy. They explained what needed to be done and pointed out what Costco would be checking when they returned. I would have had them start right then but I had one more company coming out for an estimate and didn't want to blow them off. They were pretty honest too but he started with a complete overhaul, tearing down the wall and replacing all the pipes for $1,800. Now I know I will need that one day but Wednesday was NOT that day. He did give me a lower quote for what I actually wanted but Jet was still cheaper. I asked the other company to send me the estimate for installing the valve box and drainage system for future reference. He said he would. He never did. Glad I chose Jet. I called to see if they could return that same day to do the work and they were available. There was a problem with the old connectors not fitting the replacement valves so the job became more difficult, thus more expensive. They were able to cut one of the pipes in order to solder a new connector for one valve and he went back to Home depot and located a different valve that did work on the existing pipe saving me a few hundred dollars. That meant a $300 job only increased to $450 instead of the $900 he originally thought it would cost if they had to bust the wall in order to cut the pipe, although he did bring the price down to $750 because he felt bad the job was becoming so expensive. Thanks to his diligence, the price only went up a bit even with the extra time and labor. Plus driving to Home Depot to try and find something to make the project work. I am so pleased with the service I got from these guys. I'm not sure if it was Abi or Aramis (I neglected to get his name) but I would recommend Jet Drain to anyone looking for a plumber. These guys are now my go to. I've got a handyman for the little jobs but if I need the big guns, it's Jet Drain all the way.

World Class Customer Experience Showed up very quickly and…read moredid quality work! I am very pleased with the job!

Where do I start? We have an ENVO smart toilet by ANZZI (SW Corp) that started having issues. After…read moresending videos to the manufacturer, they diagnosed the problem and confirmed the defective part was covered under their lifetime parts warranty. Since SW Corp doesn't have any service technicians in California, they referred me to WiseWay Plumbing. Eric came out to inspect the toilet and confirmed the diagnosis before we began the long wait for the replacement part, which unfortunately took several months to arrive. During that time, Amanda in the office was excellent--she stayed in touch, answered my questions, and kept me updated throughout the process. Once the part finally arrived, scheduling the installation was easy. Eric returned, removed the old component, installed the new one quickly and professionally, and had everything working perfectly again. From start to finish, WiseWay Plumbing provided outstanding customer service. Amanda was friendly, responsive, and organized, and Eric was knowledgeable, efficient, and professional. Even though the lengthy delay was due to the manufacturer--not WiseWay--they handled the entire process exceptionally well. I wouldn't hesitate to use WiseWay Plumbing again and highly recommend them.

I had an excellent experience with Sal's Plumbing!…read more Sebastian came out to fix a backed-up kitchen sink and arrived within the provided timeframe. He was incredibly nice, courteous and professional from start to finish. I really appreciated that he wore the protective booties over his boots when entering. He took care of the messy clog and left the entire area spotless. I will absolutely use Sal's Plumbing again and highly recommend Sebastian!

I called the company to put in some angle stops (shut off valves) below my sinks and to carefully…read moreremove my faucet handles for refinishing. I had a whole discussion with the plumber, Ernesto on should he remove the shower faucets too, but because the refinishing would take a while, and the way shower handles work, I'd have to leave the water to the condo off for weeks while the refinishing was done. So we both agreed not worth it. I am mentioning this because we had a detailed conversation on saving the sink faucets. I even told him I'd wrap them in paper carefully when he was done. I then left him to do his work. I came back in and he was whacking away at the handles. I asked him what he was doing and he said it was the only way to remove them. I asked him if they would then be salvageable and he said no. I asked him in a panic why the heck he didn't run this by me. I would've told him not to remove the faucets if he couldn't get them out and salvage them! What he did next blew my mind. He picked up and left. He didn't reconnect the waterlines. He didn't reconnect the angle stop. He left a mess. I called the company and Melissa was very nice to me and listened to my complaints and sent somebody else out to at least give me water by hooking up the angle stops. He showed up was very angry and did bad work. The angle stops did not hold water. I called the company back and nobody answered. Nobody answered today either, a day later. Now I will be filing complaints with the contractor state licensing board, and anybody else that is relevant. Not only did he destroy my faucets, but he broke my sink as visible in the photos and video. I wouldn't call Sal's plumbing ever if you care about the quality of your home. They clearly do not care about their customers and should be put out of business.

THOMAS came over to save the day. Very professional and…read moreRespectful. Will definitely recommend and do business with Sal's Plumbing again.

Copper straight pipe pinhole leak Mr. Memo came 6:30pm on-time cut drywall located leak and…read morerepaired by 7:30pm, very EFFICIENT and very professional . Hv contacted Sal's plumbing 3-4x and always satisfied.....water heater n pressure valve next Thanks Memo

Got a quick response and the job was fast and efficient. Isaac and Shelton were great.read more

I had an urgent situation with sewage line back up. I called at closing one night and Issac arrived…read moreon time the next day with all the required tools, understood what needed to be done and how to do it. Very articulate in explaining what he was doing as he was filming and a plan for steps in the future, fair pricing. He was patient & answered all questions. Fourth generation family business and he shows that skillset! They are the first and only plumber to call!!

Recently had Josh and his crew out to do a job on my house, replacing old cast iron pipes under…read moreslab and pipe bursting a section of clay pipe in my yard that had root intrusion. These guys are the real deal, they arrived on time with a big crew of guys and got to work right away and finished a big job in 1 day (quicker than expected) I really appreciated that they got my clarification and approval on questions/decisions as the work went on and they were more than happy to address any issues I brought up. Anyone who has had plumbing done before knows finding a reliable crew that does good work is especially difficult at a reasonable price. I am really impressed and will definitely be using them again for future projects!

Amazing job on two things…read more Sewer drain great job done So quickly and the other thing was installing a water heater in less than 24 hours a day before Thanksgiving. Can't give these guys enough credit. I just hope they don't get too overwhelmed with the amount of business they're going to get in the future Great value