A newer location for this new chain. Great selection and staff making a better experience than…read moreBabbages or Game Stop. Visit them for your gaming but also your computer needs. Great prices and value.

staffed by most thoughtful, knowledgeable, resourceful, efficient,caring team members. between the…read morefort bragg and ukiah stores, they expedited and resolved my i-phone issues. after a long drive, i am glad i went to them! very grateful! efrain

Having reached "a certain age", remembering passwords is a little tricky! When I have been…read morelocked out due to too many wrong passwords, it is a major problem. The Mac expert at RespecTech has helped me a number of times, is patient, kind, and reliable. He is also very knowledgeable about how Mac works, warning me about potential problems and making sure my info is safe and secure. All of this for a minuscule of what the Apple Store in Santa Rosa charges!!

These guys are great. I had viruses on my phone and I just waited about an hour and it was done!!!…read moreThank you RespecTech!!! Great value!!!

If you are looking for a good computer technician expert, David Verdugo is your guy. He came on…read moretime. He was polite. Very experienced. Did not take him a long time to find the problem and was,able to install my son's video card. In addition to that, out of all the computer services that I canvassed, David is the most reasonably priced. He did say he will not price gouge or swindle me. All in all, our experience with him was very positive.

My pixel 7a cell phone was having battery issues, so I tried to change the battery myself and…read morestripped out o screw, and Ryan was able to fix that and my battery issues for half the cost of what the other guys charge. And with a much shorter wait. Highly recommend this shop for your cell phone repair.

My iphone7 was boot looping after a battery and port replacement I had just completed…read morepainstakingly. Super worried the chip needed a reball job. These guys totally know their stuff and helped diagnose and replace the port Which now works great. Thanks guys super appreciated!

My Jitterbug 3 phone has had issues: the worse one was the hacking! Each time the Smart Tech WAS…read moreSMART and got my phone back up and running again. He locates the problem within minutes and doesn't even charge me for a "small fix". He is patient and down to earth, doesn't talk mysterious "tech talk" (mysterious to ME). I am so grateful for his services and I feel lucky his repair shop is in town!

The worker with the long hair a glasses needs a refresher on customer service. The store is VERY…read moredusty also. Layers of dirt on the floor

I was thrilled with my recent phone call to these knowledgeable friendly folks! I would use their…read moreservices again in a 'heartbeat'! They are great! The story was: After several days of trying to get my internet working again with Comcast, including two half hour calls with Comcast and multiple 'resets' etc., I realized they were not going to be helpful, so I called Cloverdale Computer and asked if they could help me. I described the symptoms and the person I was speaking to, made a quick diagnosis that it was likely a Comcast line and and that I needed to call Comcast back and get one of their technicians out. I did that, Comcast sent the technician, it was a line problem and I was back up and running! I offered to pay for a phone consult and no charge!

Could not assist me. Not bad biz, just out of their realm of assistance. Gave good advice.read more

This place has always fixed any problem I have brought them. Even without making fun of my lack of…read morecomputer prowess.

Great place. Totally recommend. I brought in my dropped acer…read morespin and they did the best they could but it turns out the way it was built prevented them from being able to repair it. So they didn't charge me labor. Very happy with their service and Communication. Not their fault the laptop i have had built-in planned obsolescence.

Went in yesterday, and sold a couple of old Nintendo's and some old cartridge games. I was offered…read more$250 store credit or $125 cash. I took the credit but then decided to go back today to get the cash. I was told no. I asked for my stuff back and they told me that I had signed the paper and couldn't have it. I would understand if it had been a couple weeks but they could have worked with me. Absolutely no care for customers. I'm a small business owner myself- so always work with customers to make sure they are happy. Kind of a dick move. I would not shop there. Kind of feel like I got ripped off.

These guys are absolutely fantastic! My wife's switch took a dump randomly which devastated her as…read moreshe had this game she has invested a lot of time in. They not only sent it off to be repaired they cared a lot about how to make her happy again. Like I said, fantastic customer service & personality's here!

OMG go to this Verizon! Alexia the manager just spent several hours, several times assisting me! he…read moredid not have to do this, he helped me with resetting the password to my Gmail things. Once a person is hacked the appreciate all this attention. He

Terrible service here. Why is this location a corporate location when all they do is treat…read morecustomers who can only do business with a corporate store like P00p. I went in with my geriatric mother to have my recently deceased father's phone turned off. They told us we could not do that there. We drove an hour to ukiah and had to turn around and drive back to her home. I live in a different state. I had to revisit this same location a month later, when visiting my mother again to go back to this store and turn in his phone to get the service turned off. We were met with attitude and practically sneered at. May this location be known as a place to go and feel like you're inconveniencing the team because you don't want to buy something. I hope their district manager knows what a bunch of jerks work here. Having someone die unexpectedly and then be told that you are wrong and they cannot shut down the phone because his recently widowed wife isn't listed on the account is nothing short of humiliating. I had called into the Verizon line and been transferred to a department for deceased customers. They told me to go to the corporate store and they'd put info on the file that we were going to need to remove a phone line. Noooope. May they have the same sort of treatment happen to them when they're feeling low. Maybe when their parent dies and they are trying to help the surviving parent and are grieving the loss of stability they've lost, they can have someone loudly tell them they are WRONG and CANNOT be helped. Hopes and prayers. Update - I found out they did not cancel the account and close it when we went in. Verizon has been charging my elderly parent for a phone line that doesn't exist. So I have to go back to a Verizon store in a different state to get this taken care of. It's been 4 months they've been charging my parent. Insane.