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Auburn, WA

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Pacific Northwest Motorcycle Safety

3.9 (36 reviews)
Closed • 9:00 am - 5:00 pm

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Injury from the beginner motorcycle class
Jennifer C.

I want to share my experience as a caution to others from unnecessary injuries, medical costs, and a poor first time motorcycle experience with WMST. I wish that I had read the reviews before signing up for the beginners class because I see now that other students have had similar poor experiences. I have shared my concerns via email with WMST without a response. I was injured on the first day and didn't go back to finish the second day because of my injury and because I was concerned about the lack of safety and instruction in the class. I fell twice, with the motorcycle crushing my left foot. Five other students dropped their bikes on the first day. One other student, who was a complete novice like me, flew from his bike and landed a few feet away. I checked in with my friends who took beginner classes elsewhere and they said their class was not nearly as dangerous or unpleasant. First, the instructor Chuck, white male, touched students without consent and said things that were racist and misogynistic. Chuck turned to the only Black student in the class and said, "You know what it's like to be profiled, right?" He also called the instructor-in-training a "girly man." Second, the motorcycles for the class was not appropriate for beginner level riders. I was given a Honda Rebel. It's 360 pounds. When I compared my experience with my friends who took their classes elsewhere, they said they used mini bikes like a Honda Grom, which is about 230 pounds. The bikes did not have drop guards, which could have saved my leg from being crushed when the bike fell. Third, the skills class on the motorcycle was overwhelming and stressful. Too many skills were covered in a short period of time. The instructors did not provide enough information for a complete novice like me, who does not know how to drive a manual car or have been on a motorcycle before. In one exercise, Chuck asked us to shift to third gear then back down to second gear and sent us off. I had to ask him to clarify how to down shift because he neglected to explain. Fourth, the instructors yelled at us with condescending tones when we made mistakes. I fell the first time because Chuck was yelling at me while I was riding and already feeling nervous and confused. I would not have fallen if he just told me to stop the bike and then gave me feedback calmly. Dave, the other instructor, also yelled at me and I had to ask him to stop because it was making me nervous and causing me to perform worse. Like many of the other reviewers have stated already, the skills portion of the class went too fast, there are too many students in a class, there's not enough time to hone our skills before moving on, the instructors did not provide enough attention to each student, and we were fatigued, cold, wet, and frustrated after 5 hours outside, which led to more mistakes and risks. Chuck had repeatedly told us in the morning that cold, fatigue, and negative emotions are impairments to riding and yet the skills class demanded us to work past all of those. When I asked to take a break after the second fall, Dave said that I would have to forfeit the rest of the class if I did so, which put unnecessary pressure to continue when I was already injured and exhausted. I hope my review will be helpful to you as you make your decision about your motorcycle training. I hope this will save you any unnecessary cost to your time, energy, money and prevent you from physical or emotional harm due to the neglect and lack of professionalism with this school.

Joe P.

This place is AWESOME! I cannot recommend PNW Moto Safety enough. My instructor Chuck, was amazing and went above and beyond to make sure the information on motorcycle safety stuck with us. Great environment, great people, great cause. The instructor who came in later during the outdoor segment, Kelsey, was awesome and a great instructor as well. If you want to ride a motorcycle responsibly, then you need to take this class. I have no regrets taking this class and the information that Chuck and Kelsey taught me will stick with me for the rest of my life. Thank you both and thank you PNW Moto Safety.

Auburn riding course behind the Discount Tire and Panda Express.
Kimberly M.

I picked the three day course located in Auburn. Jeff was our classroom instructor and he was fantastic. During the written DOL test, he encouraged us to ask questions and helped us clarify our answers. The only thing I did not like was the classroom portion. I guess MSF is using a new curriculum and it is ALL book work, which becomes tedious and monotonous, especially if you have been on the range for 4 hours prior or are trying to learn after coming straight off of work. He helped on the range as well during the 'on bike' training. He was more than willing to provide helpful feedback and answer any questions we had about technique. I would highly recommend this training school. Everyone who took with written and riding test passed, which has to say something about the ability of our instructors. Many of us had never ridden a motorcycle or scooter before and it is very different from driving a car. I live closer to another course, but they didn't have any openings for about a month. There were plenty of openings for classes at PNMS, I registered about five days prior to the class starting. At the time I registered, there were still six openings in a 12 person class.

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Ask the Community - Pacific Northwest Motorcycle Safety

Not to be passive aggressive but if one has placed multiple calls to the establishment to secure a retest and no one has bothered to call back how would one go about getting in contact with them?

10:30 AM Courtney, I can't speak for the rest of our office staff since I was out of the country for two weeks, with my first full day back being Friday 8/25. However, upon my return I saw no email from you and there were no voicemail messages… 

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Review Highlights - Pacific Northwest Motorcycle Safety

“I just passed the 2-day BRC with Kelsey and Carey as instructors at the Auburn Location.”

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Auburn 1st Driving Academy

Auburn 1st Driving Academy

1.4(9 reviews)
1.1 mi

This place was amazing. I called and spoke with Sharon to inquire how soon I could be scheduled…read morefor a driving test since I had plans to leave on a road trip that coming weekend. Not only did she squeeze me in with a test the following morning, but she even came in a little earlier so that it better fit the schedule I'd already had planned that day. She was a delight from the minute I walked through the door, and helped ease my nerves on the actual drive test. Also she went over any errors I might have made letting me know what went wrong, why and how to correct it in the future. Very informative, accommodating, and pleasant. I would highly recommend this location for anyone looking to get their drivers license. You won't be disappointed!

The instructor Sharon at 1st time Driving Academy was awful. She neglected to update the date…read morechange for a drive then charged us $40 for missing the drive. As a parent I went along for a drive. While my daughter is doing her drive Sharon is texting her son and not paying attention to what my daughter was doing. My daughter told me this was normal. Sharon went out of town so that my daughter's last drive was after the class program officially ended, again we were charged an extra $40 fee. When it came time for my daughter to take the written test Sharon would not return calls or texts to schedule the test. We ended up paying 911 Driving school to take both the written and drive test to get her license. I do not recommend 1st time Driving Academy in Auburn as long as Sharon is running it. Side note: Sharon also talked about her personal preference of organ donation. she told a class with parents and students that her husband did not want to be an organ donor. She said she planned to donate his organs anyway. Inappropriate discussion in my opinion.

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Auburn 1st Driving Academy
Auburn 1st Driving Academy
Auburn 1st Driving Academy

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Northstar Driving Academy

Northstar Driving Academy

2.4(7 reviews)
3.5 mi

My daughter has been going here. They make it fun although it is serious. She's learned a lot…read more Highly recommend.

It could have been MUCH better! I have put 4 kids through driver's ed and this was by far the worst…read moreexperience. Unreasonably unorganized! Took almost a year to get through this program. Communication is horrible! Getting through to someone on the phone is almost impossible, classes are canceled last minute, or without notice. My daughter rode an Uber to class one day, only to get there and find a sign on the door that the class was canceled. When I reached out to the school to learn why I was not made aware, they advised that they had sent a notice to the students' email. Say what? Communication had always been through my email and phone. So that was $40 in Uber for nothing. More than once, this has happened. We are charged a fee of $40 if the student is late past 15 minutes, doesn't show, or does not have their driving permit with them, but when they are late, don't show up, or cancel last minute, they take zero accountability. The very last appointment that we had for the skills test, we waited over an hour past our appointment for the driving instructor to even show up. The office staff was unapologetic, and there seemed to be no sense of urgency. It took everything in me not to reach out to the DOL and AG to lodge a complaint. The only thing positive that I can honestly say about this business is about the drive instructor Clayton (Not the one that didnt show up) He always answered questions, was very patient, and personable. Other than that I can not in good faith recommend that anyone enroll their kid in this driving school until they tighten up. It is not right or fair for the people who spend their money in hopes of getting their driver's license! 1/10 I would not recommend.

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Northstar Driving Academy
Northstar Driving Academy
Northstar Driving Academy

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Defensive Driving School of Kent

Defensive Driving School of Kent

3.9(15 reviews)
7.1 mi

After looking at different driving schools and locations in our area, I decided that DDS would be…read morethe most convenient in terms of location, class times and cost. My first deciding factor was how well they kept the website up to date with class times and costs. Everything was there, listed plain as day which was really handy when trying to make sure the schedule would work. As far as classes go, the structure was good, and my son did well. The instructor was clear in directions, and as long as you studied, have some common sense and took the classes seriously, it should have been a breeze. My kid is not the brightest bulb out there sometimes and is not a studier so much as a crammer, but he picked up the information quickly and has common sense. Online scheduling for drives was easy to use as well. Lots of options as long as you are able to plan your schedule early. I schedule all his drives as soon as we were able to so we had good time slots. A few we had to reschedule later on, but we still had plenty of options. Overall, I liked the organization and cost of DDS and will definitely be sending #2 through them as well next year!

Our daughter passed every test the first time! This driving…read moreschool is fantastic. I don't think you can do better than an online teacher like Lincoln. We did weekend courses which was so convenient and Lincoln was always alert and interesting sometimes bringing his young daughter in during the first few minutes of online driving school. He definitely kept our teens attention. Rick was our daughter's favorite in person driving instructor for the following reasons. He was patient and kind, he offered great feedback and was very positive. That goes a long way for a brand new/teen driver. She passed her physical driving test the first time with flying colors and we owe that to the instructors that taught her. She is a terrific driver now and very confident. Where she learned makes a big difference and we would definitely recommend defensive driving school of Kent.

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Defensive Driving School of Kent
Defensive Driving School of Kent
Defensive Driving School of Kent

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I-5 Driving School

I-5 Driving School

3.8(18 reviews)
11.4 mi

We wish to share our experience in working with the I-5 Driving School to other parents who are not…read moreonly concerned about getting a quality driving education for their first child but also to establish a positive lifelong learning experience with the institution for their future driver education needs. We enrolled our oldest child (16 yo) in the teen class at one of the driver training schools in town. The reason for this choice was because it was located near our home. The 30-hrs class itself was fine and so were the 6-hrs road training plus 1 hr of observation. However, my child was consistently reminded during drive sessions that he could and should go a bit faster above the speed limit, i.e., 28-29 mph in a 25 mph zone but not slower than the limit to avoid folks tailgating him. After having attained nearly 50 additional hours of driving with me, he then took his first road test with the school & applied the " a bit faster" practice to the test which failed him for not observing the posted speed limit despite having attained a mid 80% score on other criteria in the test. Needless to say, we were very disappointed, especially at the end of the test, he was not briefed with details on the scoring, what he did wrong, nor how he could do better. He was given the scoring sheet and told he exceeded legal speed limit, need to do some more practice, and schedule another road test. We then decided to look for "a second opinion" test center for his second try. Our search came upon the I-5 Driving school which immediately interested us with the school's mission and the story of the founders that started I-5 Driving School. We contacted this school yesterday and our call was answered in less than 3-rings! We then was hosted by a gentleman, with first name Nick, who patiently explained to us about the test, the student's needed preparations, and what we should expect when the road test conclude. Due to our son' swim meet schedules, Nick was extremely patient in looking for an appointment/location that worked for us and it was at another location 34-miles away. An appointment was made for the next day and no payment ($35 road test fee) was even necessary! This I-5 Driving School's was so professional and they treated us with trust, fairness, and respect. At the other school, we had to call, left a voice message, then waited for their call back a day later. Once a test was scheduled, we were asked to make payment immediately ($49.95) and there would not be a refund if for some reasons we have to change the appointment in less than 48-hrs. On the test day with I-5 Driving's, we showed up 15-minutes early and we were greeted very warmly by the front desk lady with the name Brandy. She was very polite, gentle, and poised in interacting with us especially she knew how to make my child at ease and in a stress-reduced manner. Brandy then introduced us to the examiner, Sarah, who in a very calming and pleasant manner walked us through the test procedures and even gave us some quick refresh of hand signals and basic rules of the roads to make our son at ease. My son then took the road test and walked in the door after 25 minutes later with a broadly smile and a confident nod that he has earned 83% score and PASSED the road test! I-5 Driving School's service did not just ended there: Both Sarah and Brandy shared notes and spent the next 20 minutes to explain in details what our son did right, wrong, and what could be improved for even safer and COLLISION-FREE driving. We then learned that Brandy is one of the owners of the school. That explained why she was so passionate about helping us in making sure our son get properly trained and become legally qualified to drive. It was a very positive experience for us; we were very delighted and so gratified that we made the right choice in taking the road test here with I-5 Driving School's Mapple Valley branch. We only wished that we had taken our son here for the teen driving class. But at least now we know where to go to, and refer our friends and neighbors to, for the critical driver education & tests, especially for our other 2 kids. We share our experiences herein, with I-5 Driving School, as an input to other parents in their looking for the right institution to rely on to develop their teenage children to become safe drivers. I-5 Driving School is indeed a treasured asset to our Puget Sound community! T. N Woodinville, WA

Don't do it!!!! Save your $699 plus your $60/drive test. This is a driver mill. They will suck your…read moremoney out so fast that you will hear an audible suction sound. The classes are taught online with 169 other students. The drives are easily passed and then they will get you for a million different imaginary infractions on your state final where you'll have to (ka-ching) cough up $60 more. There is no care involved. Their track record only gets worse with time. literally 9-1-1 driving in Enumclaw or anywhere else is better than this place.

Pacific Northwest Motorcycle Safety - driving_schools - Updated October 2026

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