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    Pacific Marina Inn

    2.4 (161 reviews)
    ModerateHotels
    Open Open 24 hours
    Updated over 3 months ago

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    Mold or mildew?
    B C.

    The good: It's close to the airport, and there's a free shuttle. The bad: The rooms are terrible. Mold or mildew in the shower, the A/C is loud and barely generate cool air, the staff barely seemed to care, though they appeared to try to be helpful. A text asked how things went, and yet did not respond. The faux concern was consistent with the overall unpleasant experience.

    The wall is so patchy
    Moumita D.

    I paid about $200 just to stay at a place like this (one night). It was really a bad experience. We did get a ride from the airport which was very close (maybe even 6 min). The lady who picked us up was nice. The room was extremely small. The AC looked like it was gonna fall off. The AC made so much noise the whole time. The tv had no sound until you put it to 80. The vents looked nasty. There was definitely fire hazard how the wires were. The fridge didn't work.

    Bathroom
    Makaha H

    Have shuttle on time when we called. Never showed and we took a taxi for $20 after an hour wait. Upon arrival, even though we booked with Expedia, we were charged $117.95 more for the five days! Restaurant, go to China Lagoon. They don't actually have a restaurant but friendly smile and just about any drink. Room: Out-of-date and tiny for two. A/C worked but no daily housekeeping. Coffe served down stairs. They also have a small, damp laundry room. Fair job. $3 each load, card or quarters. Would we stay here again? NO! Two years ago they charged us for the week even though we had a legal issue on the Mainland. I tried to talk with on-site manager and to no avail... we lost that money. We stayed in the hopes we would get refunded or the same days they took from us. Don't trust them with money. Most of the staff were somewhat friendly and the not so friendly ones should get a different job.

    Pacific Marina Hotel
    Debbie H.

    I've been staying here for years. My last trip was just a few weeks ago. I appreciate the fact that there is now a fence around the parking lot - a new addition since my last visit. Parking is tight, especially in the evening, but the front desk / security is willing to help find a space - even if it's at the restaurant. The front desk staff is friendly. The shower gets hot - the water pressure is very strong. The room is comfortable enough to get a decent night's sleep. There's always coffee in the lobby and the little hotel store ahas a variety of things available to eat/drink. You do have to pay cash/card as they will not allow you to charged to your room. Conveniently located close to the airport.

    Outside of hotel yard ...
    Susan B.

    Everything from the time I called in last minute check in date of and pet friendly! The hotel I believe have been at the lagoon For ages, passerby and going to the Chinese restaurant in the complex of the hotel. I decided to call on behalf of my 92 year old mom will not be able to away from home during the prepping of the fumigation. Luckily there was a large room availability for three adults and pets. I consulted with the staff about my situation of our capture of our ‍ a tall security man enters the convenience shop he helped us with getting a long stick to capture her to her cage. Hubby took her home. We spend our one night in comfort! The television we had no idea on how to change channels so we left on as is. To my surprise next morning I saw an oldie "The Monkees" 3-4 young lads that I was in their fan club in my junior high school years mid 60's! I'd like to go back again to stay to swim in their pool... staff all friendly and the bar lounge next to lobby awesome we had our happy hour welcome text message we went to have one drink before our dinner at our favorite Chinese restaurant. They also have an outdoor sitting area with a fireplace cozy quiet garden area. I highly recommend either short stay or transitional passengers from the airport they have their own vehicle to pick passengers.

    Van B.

    This hotel is the worse I've been in... for the money it's not worthed. The AC is a window unit With a trash can outside, under the AC unit to catch dripping water. Be your own bellman, get your own bag, the only thing that's ok is probably the parking, compared to downtown Waikiki. The upgraded room is a joke... and the asking price? Don't go by the pictures online... what a mistake that is. This is a hotel that still has jalousie windows, circa 1950s... and the nearest anything is miles away. This is just us checked in. .. and we are here at 4 nights? The only thing is this weekend is the Honolulu marathon, expected over 35,000 runners... do not book this hotel based on the pictures online... it is nothing like that

    Bathroom
    Mel J.

    Jan 10 - 16, 2024. 2 twins. This is a 3 star hotel, my second time staying here. First time was in the early 2000s and I thought it was an ok stay back then. This time around, I made sure to be more observant and to take in the entire experience. Upon arrival, I went to check in and Filo helped me. Filo was informative and courteous, she made the checking in process so much easier! (I had 2 reservations and Filo made sure to note that I'd like to stay in the same room and also explained what I needed to do to make sure things went smoothly - I appreciated her help!). Our room was exactly as described on the website - small room with 2 twin beds and a bathroom. No frills. Although I wished they'd have put a sitting chair in the room for, you know, sitting. lol Parking is onsite and free! I'd advise that you do not stay out too late or you may find yourself looking for a parking spot - I found this out when my son and I returned after 10:30 pm and ended up having to park along the side of the building (with the help of hotel security, of course!) If this happens to you, make sure you go to the office so that the hotel staff or security can help you out. There is an onsite pool and it's beautiful, except it was open for a day or 2 during my 6 night stay. Why, I don't know and didn't ask because I didn't plan on using it. So, if the pool is important to you, ask about it. There is also a restaurant onsite, the Lagoon Chinese Restaurant, which I've heard (from locals) is good. There is also a bar but I didn't note the name. Overall, stay was good. Service was good (be nice to the cleaning staff and they'll return the favor!). In fact, every staff member I interacted with was nice and professional. Recommend? Yes, especially if you're looking for inexpensive accommodations. I used to live here and this hotel was in prime location, easy and fast to get anywhere - waikiki and East Honolulu, as well as the other side of the island, Waianae, etc. Also, I loved not having to pay $40 a night for parking as I did in Waikiki, or driving around in circles looking for parking. Return? Next time I'm in town, YES!

    Free lobby coffee
    Kathryn M.

    Better than what I expected ! Pacific Marina Inn was my saving grace after an epic trial with Mokulele airlines. We were treated with genuine hospitality from pick up, check-in and check-out. All staff were all nice and honest. They may not have the best of the best facilities but they have everything you'll ever need. At the lobby, they offer free coffee for guests (which is a 5 star service), they also have mini grocery store that is open 24/7. Our room was ok (again, not 5-star) but it has TV, Wifi, microwave, fridge and the bathroom has all the sustainable amenities like lotion, body wash, shampoo etc. I am shocked to see that they have low stars but if you look into it; this place is worth it considering the price you'll pay. Better than other 3-star hotel brands for sure. Great job Pacific Marina Inn, you guys saved my 25th birthday. Thank you so much!

    Wires hanging out everywhere
    Scott H.

    If I could give this place zero stars I would. First room still had body hair in the sheets. They moved me rooms and the next room was dirty, wires hanging out, peeling paint, dents in the walls and just overall in extremely poor condition.

    They have a restaurant on property
    Glenda F.

    This place is 5 min from Honolulu Airport with a free shuttle. They have excellent customer service. Our room was finished early for check-in. They have a fridge and microwave in the rooms. 20 min to Waikiki. Nice lagoon next to it. They also have a Chinese Restaurant and they serve Breakfast as well in the premises.

    The multi-color slipcover is just s prop. Its not a blanket. If you pull it up, youll see its only about two feet wide.

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    Haley M.

    Mahalo Amy for your review and choice to stay with us :D

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    Ask the Community - Pacific Marina Inn

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    Review Highlights - Pacific Marina Inn

    I grew up in Hawaii and have a wealth of experience with the local culture and the aloha spirit.

    Mentioned in 2 reviews

    Read more highlights

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    Moana Surfrider, A Westin Resort & Spa, Waikiki Beach

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    I came here for a week and stayed in a large renovated tower room. My mom was in another room in…read morethe diamond wing, which was small but perfect for a solo traveler. Because we made this our base, I feel that we had a good representation of what the property and staff had to offer. The service was top notch from the valet to the spa. The location was great for walking, and the valet was fast and convenient. The food at the beach house was excellent. I absolutely loved my massage at the spa. My little one loved going straight to the beach from the room. The beachfront in front of the moana is fantastic. Not too many rocks and calm. You can also borrow equipment from the hotel like inner cubes. We did rent a cabana for a day, which was great. Will be back sometime

    The image of this hotel is plummeting fast in my eyes. It's no longer the Waikiki icon it used to…read morebe. On our latest visit, they are taking forever to give us a room. They are blaming housekeeping but that is absurd since other guests who are arriving after us are getting their rooms right away. To make matters worse, the air vent in the room was dirty. We had to turn off the air conditioner to prevent damage to our health. The room became uncomfortable. The next day they moved us to another room but even that took hours and hours. This will be the last time we will stay here. We have many good memories that we will treasure, at the same time.

    Halepuna Waikiki by Halekulani - Pool at Halepuna Waikiki

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    My family and I arrived around 1 PM. Our suite was not ready. There are numerous stores and…read morerestaurants in proximity to the resort. We dined in at a nearby restaurant, then walked around seeking Kona coffee. Our suite was ready around 3 PM. The suite was very spacious and I am mostly impressed with the cleanliness. The bathtub did have a ring of discoloration surrounding the drain. I gave my kids showers instead of baths to be on the safer side. I love that there are multiple pools on the resort. Although, I am disappointed that the adult pool closes at 6 PM, which all the other pools close at 9 PM. There is a private beach area, which my kids enjoyed. Beach chairs are $26 each, which are quite expensive. I appreciate the $65 per night dinning credit, which we utilized at the on site market for snacks and water. We enjoyed the brief firework show from our balcony suite. We attended the on site Huli Huli event, which was quite disappointing. I did not enjoy the food and it was pricey. $75 for skewers, corn, and shrimp. Overall, we enjoyed our stay and will contemplate on a return visit in the future.

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    I will never forget the way the Hawaiian breezes felt in my hair. And I will also never forget the…read moreoutstanding hospitality, accommodations and luxury of this gorgeous hotel. I love that it is in the heart of Waikiki, very walkable to shopping and nightlife should you want to leave the grounds of the resort. The nightly local music with hula under the sky is magical. Reservations for dinner, or grab a first come first serve cocktail table at 5 to watch the sunset! There is also nightly jazz in the bar. La Mer is a one of a kind French experience and Orchids is fantastic for any meal of the day. Just outside the hotel is a delightful oceanfront park where the hotel hosted yoga each day. A highlight for me. Great poolside service. The beach is small, so if you are looking to lounge on the beach, that's not really much of an option. This hotel is a member of the Leading Hotels of the World. So you know it has the highest standards. That brand has never steered me wrong. And the fact that it is not under a massive hotel chain umbrella means it can maintain its authentic individuality. Pro tip: if you have a late flight, there is a lounge where you can relax and prepare for your departure, as check out is 11am.

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    Ka La'i Waikiki Beach, LXR Hotels & Resorts

    (36 reviews)

    $$$

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    This hotel deserves more than 5 stars!…read more We've never been so impressed with a resort on the islands that we would think about going again in the same year! Great location, very accessible to stores and the beach, and also secluded in a sense you're not in the middle of all the hustle and bustle. We came as a family of three. Not only did they gave us a warm welcome, but they provided plenty of accommodations for our baby. A baby robe which was the cutest, but also a diaper genie baby bath tub and toiletries. We were so impressed! The room views were amazing and our room was upgraded which was a super plus! Breakfast was amazing! Our favorites were their mochi pancakes. They did have construction during our stay, but nothing to really get in our way. The service and accommodation were amazing! Thank you for our great stay Ka La'i! See you hopefully soon!

    Recently remodeled and one of the best locations to enjoy the Hilton Hawai'i Village fireworks on…read moreFridays, especially if you stay on the Ewa side. The service is warm and genuinely friendly. One area that still needs improvement is the elevator--it could be much quieter, and the system would benefit from modernization, particularly allowing floor selection at the entrance. Renovations are still ongoing, so access to the pool is limited. That said, the pool itself is small. If a large or resort-style pool is a priority, this may not be the best choice, and you may want to look elsewhere. What I truly love about this place is the "calm." It's ideal if you want a quiet stay and plan to spend most of your time relaxing in your room from the lanai.

    Sheraton Waikiki Beach Resort

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    (1.2k reviews)

    $$$

    Waikiki

    Aloha Yelpstars, I'm a little confused by some of the Sheraton Waikiki ratings…read more Let's get into this... For my wife's bday celebration she chose to return to the Sheraton Waikiki. She last visited 5 years ago with some girlfriends and always spoke highly of the property and hotel. We arrived on a Sunday afternoon for our 9 day stay. Immediately I noticed that every employee I contacted went above and beyond to greet me and make sure if I needed help they would handle my situation. Staff here from valet, pool staff, housekeeping, bell desk, hotel check in, and even landscaping are well trained and operating on a higher than 90% of hotels out there. This level of service continued from our first to last day folks. Wendy our housekeeper was awesome and remember to tip appropriately! I want to talk about a common complaint I see in the reviews. Cost. I hate to slap you in the face with this but prices aren't what they used to be. Yes, this is a very expensive property. For us, it was worth the splurge that maybe will only be done every 5 years, but there's a reason for the high price. This hotel is roughly 2,500 miles away from the continental US and in my opinion one of the best ocean front properties in the world and you have to pay for that. If you are going to complain about cost then please stay home. Everything on an island that isn't naturally there has to be shipped there. So cost is obviously higher. I was last in Waikiki in 1995 as a child. I remember it then and seeing it again now was amazing. The food, city, and the ability to rent a car and leave the city in a flash is something unique in this paradise. The Sheraton adults only pool and the views that the ocean side hotel rooms provide are unparalleled. The kids pool is also above and beyond for the under 16-year-old age group. God speed Sheraton Waikīkī, I will return.

    I recently stayed at this hotel, and while many aspects were excellent--like the fantastic service,…read moredelicious food at the restaurant, and a beautiful pool area .( 5 star ) No water at the room and store is not open 24 hour , if you come back hotel late night you have to go to the room take a bottle and come back outside fill the bottle. we had a very disappointing experience with the restaurant staff. They refused to serve us food at the pool, saying it was "dinner time" even though it was just 5 p.m. When we went inside and asked to be seated at the restaurant- they refused again, saying we didn't meet the dress code--even though it was still early evening. This was the only restaurant/dining option at the hotel, I have to take a shower change and and then I can eat something at the hotel .. where I The worst part was the extremely rude behavior from both the restaurant manager, Cassidy and another staff member, John. I told then if I change I can go outside of the hotel with lots of options and the guy (John say 2 time back to back we don't need you to come back hear , Both had an incredibly rude tone and displayed a lack of respect that should never be seen in customer service, especially from managers. After this, we left, and we couldn't enjoy the beach or pool for the rest of the day. Essentially, our entire day was ruined. A hotel should offer at least one casual dining option for guests, or they can have a section at same restaurant at least till same time as pool are open this was a huge disappointment. (0 star ) Hotel guests should be allowed to have food and beverages at anytime.

    Pacific Marina Inn - hotels - Updated May 2026

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