Successful kitchen cabinet and counter project. Cabinet…read moreinstallers were excellent. Counter issues that arouse were addressed by manufacturer. Happy customer.

Came here twice, first time to see what they had. Second time to ask questions. I was greeted by an…read moreolder gentleman who sits at the front. I told him I was here last week "oh yeah I remember you you came with your wife" no, I came solo. They have beautiful kitchen and an array of cabinets and fixtures. Came back a week later to follow up on one of the kitchens I was interested in purchasing. I guess there was only one other guy working on a Saturday who could answer any of my questions and he was occupied with another customer. No idea how long I would've been waiting there. I didn't have much time to waste. (Not their fault) My impression was that they weren't interested in doing business with me ‍ I started walking around the showroom and as I look at one kitchen the older gentleman tells me "that's Canadian" ... ok so I think to myself...not sure what that means...does that = better quality...was he telling me that because he thinks I can't afford it? I'm not sure. I wasn't given an other explanation as he walks away. Kitchens are big investments and I would've expected better customer service. Needless to say I didn't wait around to see how the rest of my experience would've been. I didn't have much time to waste. I can't comment on the pricing. Either way go check them out. It's a nice showroom by the Falls. Hopefully you have a better experience. They are one of the higher rated local kitchen and bath places. Reply to Jorge's comment (11-16-19): thank you Jorge for your follow up. At no time was there ever mention of the possibility of making an appointment. That would have been nice to know when I was told to wait for a designer. I am an understanding person but would like to be informed of the process. The gentleman at the front who handles walk-ins must have been attending a person over the phone (although he was not on the phone at the time of my walk-in). I would be glad to set up an appointment with you to see what YKB truly offers.

AMAZING! I had gone somewhere else and I would have waited like a month. I came to Alpha…read moreAppliances and Luis gave me a solution and even installed it the same day. I highly recommend them!

TRASHHHHHHH. Liars and incompetent as hell. They take zero accountability on mishaps and have no…read moreidea how to run a business. they speak to you as if there volunteering there time and it's not a PAID SERVIC. BOTTOM OF THE BARREL

This place is great. I came with a parent to shop for electronics and found what we were looking…read morefor fast quick and in a hurry. As soon as we walked in we were greeted by John g and Sandy. Turns out they're both from Telecom- so if you have questions go to them! We were helped with our interests by Sandy who knocked it out of the park with his customer service skills. Sandy helped us look up all kinds of info and stats to ensure my mom had exactly the speaker she needed versus something that would've been overkill. That kind of sincerity and care goes a long way so naturally we bought it. As a matter of fact, it was such a good experience we went with a different color speaker altogether. They had a different color at a different store but we kept it local. In terms of price point it was well below anything online including Amazon prime. We were then helped by Jose in the TV department, the one and only! to locate a TV that was in high demand, and ofcourse, exactly the brand and size TV that we were hoping for. In this case we walked away with the inky one in stock so it was a great success. All in all a great experience and a lot of consideration.

I had a great experience at BrandsMart USA thanks to Jose! He was extremely helpful, knowledgeable,…read moreand patient throughout the entire process. He took the time to answer all my questions and made everything easy and stress-free. Excellent customer service! I highly recommend asking for Jose when visiting the store.

My induction cooktop stopped working Christmas week and I was hosting. Needless to say they found…read moreme a beautiful perfect fit induction oven, BOUCHE Brand, good price. They delivered, installed 2 days before Christmas. Best gift everNever had to leave the hou

First they forgot my order, Then they didnt deliver…read more Then the installer was late. Just all around crappy service. Shop online then find someone to install it. Unless you are buying 100K worth of alliances they dont give you the time of day

We have done business with this local family-owned company many times over the years and always…read morehad a good experience. However, yesterday they provided advice above anything we have ever had an any appliance store. Our very expensive 5-6 year old GE Monogram Advantium microwave suddenly started "sparking." We called Scott Appliances for advice re service or replacement. Over the phone, David Scott said that the rack inside the appliance could be problematic and was not needed except when cooking multiple items. He suggested that we remove it to see if that had an effect. It turned out that the support bracket inside the unit was worn and reacting with the rack creating the spark. His knowledge of microwave issues solved the problem so instead of an expensive repair or a replacement in the $3-4,000 range we can continue to get many more years of service from this unit. Thank you David and Scott Appliances; needless to say we will continue to use you for all our appliance needs.

We purchased a Thermador combination convection oven and speed oven. The speed oven stopped working…read moreafter only 1 day. They were not helpful in trying to fix this. They claimed they had no other unit to replace it with. Thermador gave me the run around first saying it would be fixed, then saying they didn't have the parts, then saying it would be replaced, then saying the unit was backordered for months. I have requested several times to return the unit and be refunded. This has not been resolved. Do not trust them. Shop elsewhere.

The newly remodeled Best Buy is somewhat of a modern take on customer service. Due to reasons in…read moretoday's retail environment, they have changed their customer service model. The new model is put your phone number in a queue as soon as you get in to the store. I did the mistake of not doing that thinking I'm just going to easily find what I came for but no such thing! A computer monitor needs a bit more help to find so I had to go back and put my name on the list because the monitor I wanted was not easily available as I thought. It had to be brought from the back... Having said all of that, don't make the same mistake I made of trying to ask a random worker for help. I guess their system works if people follow it right? Lol Well the store is very pretty. The layout changed from the older model. The computer area is my favorite! Very organized and cool looking. Their prices are still competitive compared to online shopping so in that sense, I don't mind shopping in person to actually see the products and play with it a bit before purchasing!

Been here only once. Usually go to the one on Kendall closer to 127…read more We ordered and item Online and just needed to be picked up. Tell me how it took an hour. They had one small girl doing all the work. Between checking people out and pickup orders. Meanwhile I had to go tell the guy that a greeter to have someone help her out. There was 3 people in line ready to pay and 3 people waiting to pick up. No one noticed she needed help and no one offered. Definitely not working as a team here.

We went to this Home Depot today to buy paint for our back patio pavers. The employee was…read moreprofessional and pleasant and very knowledgeable about paint. His name is Frank Escobar and he has helped us more than once to make very well. Informed decisions about paint we need for our projects. He is an excellent employee and a pleasure to do business with every time we have dealt with him thanks again, Frank- you're the best.

I would like to take a moment to recognize Amelia and Alex for their exceptional professionalism…read moreand compassion while assisting me. Throughout the entire interaction, both individuals demonstrated a high level of respect, attentiveness, and genuine care that greatly improved my experience. From the beginning, Amelia and Alex communicated clearly and patiently while addressing my concerns. They took the time to listen carefully, ensuring that I felt heard and understood. Their calm and supportive demeanor helped create a reassuring environment, making me feel comfortable and confident during the interaction. What truly stood out was their compassion and willingness to go above and beyond to support me. Rather than simply completing a task, they showed empathy and understanding, ensuring that I felt respected and valued every step of the way. Their professionalism, teamwork, and dedication were evident as they worked together to provide the best possible assistance. Amelia and Alex represent the highest standards of customer service. Their kindness, professionalism, and commitment to helping me reflect extremely well on their organization. I sincerely appreciate the outstanding care and support they provided, and their efforts truly made a meaningful and positive difference.

Our AC was recently replaced a couple years ago and we bought the system from their Falls location…read morestore. Just recently we noticed our outside units fan stopped working. We contacted the store we originally bought it from and they ordered a new motor. The unit was still covered under warranty so it wasn't going to cost us a thing. Even better they shipped the part to this location which is not even 5 minutes away from my job. Easy peasy! There was no hassle picking up the motor and I was in an out in under 10 minutes. The whole process only took a couple of days to order, ship, and pick up. I appreciated the quick resolve to our issue and were back in cool air again!

Had a problem and they fixed the issue. Guys on the counter are cool people. The manager was very…read moreprofessional. It's good to see people who care about their company's reputation.

Alberto. Great service, professional and fast service. Gave me a good advice on what heads phone to…read moreget.

I ordered a Speed Queen washer and dryer, including the power cable and vent kit, as well as a…read moreSamsung refrigerator with a water-line connector from BrandsMart on 8/8. On 8/20, I found a larger refrigerator at Lowe's and called BrandsMart to cancel the refrigerator portion of my order. I spoke with Joey Disomma, who stated that he was unable to cancel the order but told me that I could simply refuse delivery of the refrigerator and that BrandsMart would issue a refund once the refrigerator was returned to the warehouse. I was not comfortable with that process, so I made two additional attempts to cancel the refrigerator before the scheduled delivery. On both occasions, I was told that a manager would cancel the order, but that never happened. When the delivery date arrived, the refrigerator was delivered with the water-line connector, and I refused delivery of both. In addition, the delivery was missing the dryer power cord and vent kit that I had ordered. As a result, I had to go to Lowe's, purchase the missing dryer power cord and vent kit myself, and complete the dryer installation on my own. Long story short, I have now made four separate attempts to obtain a refund for the refrigerator, but BrandsMart has still not processed the refund. The refrigerator was refused at delivery as instructed by your representative, yet I have still not received my refund as of 9/16

Great and fast home delivery and installation of a stackable washer and dryer. I had to get a new…read morewasher and dryer, and they were very professional. Installed perfectly. Would highly recommend!

From the owner: "Home Appliances 4 Less specializes in appliances like refrigerators, microwaves, dishwashers,…read morewashers and dryers."