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Best Buy Dadeland

2.6 (88 reviews)
Closed 11:00 am - 7:00 pm
Updated 1 month ago

Services - Best Buy Dadeland

Auto electronics installation

Auto electronics repair

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photo of the door saying they are open

if i could give this place negative stars i would. i went to the best buy near miami international and they told me they didn't have what i needed and to go to the dadeland store as they will be open for one more hour. i asked the worker one more time to ensure they would be open he said they would be open for one more hour. i double check by checking online as well it says nine. i go to the dadeland best buy and the doors are shut. it is eight twenty. i ask the person and he said they close at eight. i say it says online that it's nine and also the other best buy told me differently. he says the door says eight. i say no it doesn't (i will attach this photo for you) then his coworker attempts to bring out a tv for a pickup order. he drops the tv. we can hear the drop through the door which is shut and locked. i tell the man who is picking up the tv he would be wise to keep his receipt. the employee once again says we close at eight. i walk away in defeat and buy the exact same thing for the exact same price at target downstairs. i will not be back to best buy this is in the top three worst customer service experiences ive ever had in my time on this earth.

Paul W.

I've been to this Best Buy a bunch of times, most especially when I first moved here and needed to outfit my place with electronics (TVs, a home theater system, etc.), and also needed to buy cables and accessories to connect it all up. I've also returned here to buy accessories for my cell phones, a few DVDs and other items. As far as Best Buy stores go, this location is one of the better ones. It's often busy, but the layout is good, there's always plenty of open aisle space for people to move around, and I love Best Buy stores in general since you can come here, actually get your hands on nearly all the equipment they sell, compare different models and brands and "kick the tires" a bit before making a purchase. As others mentioned, I'm also a fan of the ability to shop and buy things online and then come here to the store and pick them up.

This is the "damage" that made the entire product, including the keyboard, non refundable.

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6 months ago

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5 months ago

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16 years ago

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4 years ago

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4 years ago

Greate service with a positive attitude. The attendant went out of his way to late the computer we wanted.

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7 years ago

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BrandsMart USA - The safe I purchased.

BrandsMart USA

(263 reviews)

$$

I would like to take a moment to recognize the excellent service I consistently receive from Nazir…read moreMalik at BrandsMart (Kendall Drive). From day one, Nazir has demonstrated a level of professionalism, dedication, and customer care that is hard to find nowadays. He is always willing to help with a great attitude, treating every customer with respect and kindness. What truly sets him apart is his willingness to go above and beyond expectations. On several occasions, he has made himself available even outside of his working hours, responding to calls or messages and ensuring that any situation is handled in the best possible way. Regardless of whether the inquiry falls within his department, he always finds a way to assist. He is, without a doubt, a true salesperson in every sense of the word--the kind that is rarely seen today. Nazir Malik is a great asset to BrandsMart. I highly recommend him 100%. Quiero tomar un momento para reconocer el excelente servicio que siempre recibo de Nazir Malik en BrandsMart (Kendall Drive). Desde el primer día, Nazir ha demostrado un nivel de profesionalismo, dedicación y atención al cliente que es difícil de encontrar hoy en día. Siempre está dispuesto a ayudar con la mejor actitud, tratando a cada cliente con respeto y amabilidad. Lo que realmente lo distingue es que va más allá de lo esperado: en varias ocasiones ha estado disponible incluso fuera de su horario laboral, respondiendo llamadas o mensajes y asegurándose de que cualquier situación se resuelva de la mejor manera. No importa si la consulta no es directamente de su departamento, él siempre busca la forma de ayudar. Es, sin duda, un verdadero vendedor en todo el sentido de la palabra, de los que ya casi no se ven. Nazir Malik es un gran activo para BrandsMart. Lo recomiendo 100%.

Went to BrandsMart for a stacked washer/dryer. We were assisted by Maria Calvo. She was very…read moreprofessional and addressed our concerns & questions. She was knowledgeable and made the process smooth and quick.

Your Kitchen & Bath - Custom matte black Modernaire hood with gold trim.

Your Kitchen & Bath

(28 reviews)

$$

Came here twice, first time to see what they had. Second time to ask questions. I was greeted by an…read moreolder gentleman who sits at the front. I told him I was here last week "oh yeah I remember you you came with your wife" no, I came solo. They have beautiful kitchen and an array of cabinets and fixtures. Came back a week later to follow up on one of the kitchens I was interested in purchasing. I guess there was only one other guy working on a Saturday who could answer any of my questions and he was occupied with another customer. No idea how long I would've been waiting there. I didn't have much time to waste. (Not their fault) My impression was that they weren't interested in doing business with me ‍ I started walking around the showroom and as I look at one kitchen the older gentleman tells me "that's Canadian" ... ok so I think to myself...not sure what that means...does that = better quality...was he telling me that because he thinks I can't afford it? I'm not sure. I wasn't given an other explanation as he walks away. Kitchens are big investments and I would've expected better customer service. Needless to say I didn't wait around to see how the rest of my experience would've been. I didn't have much time to waste. I can't comment on the pricing. Either way go check them out. It's a nice showroom by the Falls. Hopefully you have a better experience. They are one of the higher rated local kitchen and bath places. Reply to Jorge's comment (11-16-19): thank you Jorge for your follow up. At no time was there ever mention of the possibility of making an appointment. That would have been nice to know when I was told to wait for a designer. I am an understanding person but would like to be informed of the process. The gentleman at the front who handles walk-ins must have been attending a person over the phone (although he was not on the phone at the time of my walk-in). I would be glad to set up an appointment with you to see what YKB truly offers.

update on my defective ice maker that this store refuses to fix or replace...I have called more…read morethan 10 times, I have sent 15 plus emails and have waited on the phone with uline representatives for hours....I have received no help. I offered to bring the unit back to the store myself and trust me as an old retired person that would have been no easy feat....they refused to take it.. Below is a picture of how the unit ices up after only 3 weeks...my salesman Eddy Perez has be zero help. Buyer beware

Scott Appliances

Scott Appliances

(8 reviews)

We have done business with this local family-owned company many times over the years and always…read morehad a good experience. However, yesterday they provided advice above anything we have ever had an any appliance store. Our very expensive 5-6 year old GE Monogram Advantium microwave suddenly started "sparking." We called Scott Appliances for advice re service or replacement. Over the phone, David Scott said that the rack inside the appliance could be problematic and was not needed except when cooking multiple items. He suggested that we remove it to see if that had an effect. It turned out that the support bracket inside the unit was worn and reacting with the rack creating the spark. His knowledge of microwave issues solved the problem so instead of an expensive repair or a replacement in the $3-4,000 range we can continue to get many more years of service from this unit. Thank you David and Scott Appliances; needless to say we will continue to use you for all our appliance needs.

We purchased a Thermador combination convection oven and speed oven. The speed oven stopped working…read moreafter only 1 day. They were not helpful in trying to fix this. They claimed they had no other unit to replace it with. Thermador gave me the run around first saying it would be fixed, then saying they didn't have the parts, then saying it would be replaced, then saying the unit was backordered for months. I have requested several times to return the unit and be refunded. This has not been resolved. Do not trust them. Shop elsewhere.

Best Buy Dadeland - appliances - Updated May 2026

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