My son's MacBook Pro suddenly wouldn't power on, so he stopped by our local Apple Store. He was…read moretold he would need to make an appointment, leave the computer for diagnosis, and that the repair would cost approximately $1,800 and take about 10 business days. We decided to get a second opinion, and thankfully we found Deviceland in Torrance, an Apple Authorized Service Provider. We couldn't be happier with the experience. Sohail thoroughly evaluated the computer and recommended replacing the logic board. In addition, they replaced the battery, display, lid angle sensor, and Touch ID board--all for half of what Apple quoted. Even more impressive, we had the MacBook Pro back in just two business days. The computer is like new and works perfectly. It's rare to find a business that combines technical expertise with such exceptional customer service. No long lines, no runaround--just straightforward, reliable help from people who genuinely care about their customers. We were incredibly relieved to find Deviceland, and they've earned our trust. They'll be our first stop for any future Apple device service or repair needs. Highly recommended!

Had a very poor experience with them. Not sure how they are an official Apple service vendor. I…read moreasked them to replace my iPhone 14 Pro battery and they said they would not be able to without damaging and ultimately replacing the screen as well. I did not go with them and then it turns out they damaged the wireless charging as it would no longer charge wirelessly. So I'm not sure what is worse- their lack of technical ability to work on iPhone 14s or hiding that they damaged my phone.

Apple Camp's Super Hero event was fantastic! The instructors were friendly and super helpful with…read morethe kids. Everyone had a blast from start to finish. We'll definitely join again next time. P.S : Kids received tshirt from the event

Easy to make the appointment online. Explained that it wasn't for a problem with my iPhone but…read morewanted a tutorial on the use of the camera. Arrived slightly ahead of my appointment and checked in. I was told to have a seat at a table in the back and to wait. Interesting enough, there were employees collected and chatting. 20 mins later, I was assisted. He was very knowledgeable and helpful. Very beautiful store with lots of people. Ok, bye.

Alex was able to help me get my PC ready for an upgrade to Windows 11. He helped me over the phone…read moreto get everything in order. A real pleasure to work with. Definitely recommended.

My son had a problem with his computer shutting down for no apparent reason. We went to South Bay…read moreGeek and Alex completed diagnostics and found that the paste between the CPU and the motherboard was compromised. He replaced the thermal paste and tested the computer over a period of a few hours. This resolved the problem. Alex is super friendly and professional. I highly recommend him and I will return the next time I have a computer problem. Great service. Thank you.

Where should I start? Words can't fully express how often Alltech of Lomita has come through for…read moreme. As a longtime customer, I've seen Camille consistently deliver exceptional service. He's straightforward and honest, and honestly, he's like a computer wizard--working his magic on repairs and custom builds. I've had him design a custom computer from scratch to meet all my needs, and no matter the issue or request, he always exceeds expectations. His professionalism, work ethic, and reliability are unmatched. I trust him completely with all my tech needs. Camille, thank you for your dedication and hard work--I truly appreciate everything you do. Your efforts do not go unnoticed.

I had an issue with my desktop, which was the main computer where I kept track of my daily…read moreappointments at my business. I needed immediate help. Despite being a first time client, Camille immediately prioritized my issue and fixed it as soon as possible, saving a lot of frustrated clients for that day. His professionalism, helpfulness and customer service was top notch. His pricing was very fair too, given the immediacy of my issue. Highly recommended.

Needed to make a special order of a Denon mini-system. Chuck Rader (sp?) handled it for me. Unit…read morearrived DOA and had to return. Chuck felt bad, got the Denon rep involved and kept me informed thru the whole procedure. Love the system. Chuck and Misty are not "salespeople". They are knowledgeable people that are concerned about learning your AV needs and try to assist you in reaching your goals. Such nice and engaging people and not only will return but did and will recommend my hi-fi/stereo friends to their shop. Blessings and blooms from Cerritos.

Horrible, pathetic company…read more I purchased a brand-new $4,000 television from this seller, and it arrived defective. Due to installation timing, I was unable to mount and test the TV until after the standard 30-day return window had closed. I reasonably assumed a brand-new, premium television would work out of the box. Instead of standing behind a high-ticket item, their customer service refused to offer any help, exchange, or support, hiding behind Amazon's minimum 30-day policy. It is unacceptable for a company to offer zero support on a defective $4,000 electronics purchase. Do not risk your money with this horrible seller.

Tim Knight of Bad Boys Computers was very helpful in quickly diagnosing and repairing my PC…read morenetbook's hardware problem. He was quick to answer my emails, accurately estimated how much time they would need to repair the netbook, and had a fair rate for the repair. I would definitely return to Tim and Bad Boys for future help with either my PC or Mac desktop. Thanks!

We are very pleased with Bad Boys Computers! Tim Knight has done a great job with our computer…read moresystems. His is very knowledgeable and really knows his stuff. He came out to take a look at our computers on the same day on an emergency basis which is huge especially when the whole office is relying on this new technology. Thank you for all your help and we are looking forward to do repeat business with you.

Worst customer service ever. No one really wants to assist overall. All staff seems annoyed at…read moretheir job and always displays attitude when answering a question. Geek squad is a scam too. Tried to get a replacement for a screen protector. We were given a cheaper kind since the one we got with lifetime coverage was discontinued. When asked whats the difference, we were told its the same even though ours had bluelight protection and the one being given to us is cheaper and no blue light. Not until i showed and read the receipt the staff then acknowledged it and gave us the difference in store credit. Make sure you all pay attention! So disappointing. They should just close this since staff dont event want to be there!

Joel, Alice, Luis all did a fantastic job, assisting my Grand Daughter and I setting up her new Mac…read moreBook for School. I'm always impressed how kind, considerate and professional all Best Buy and Geek Squad Associates are, high five to Management. The Team we worked with today!