As a busy aircraft parts supplier, our business relies heavily on printers and copiers across multiple locations nationwide. We were previously using a wide variety of top vendor devices, which led to fragmented costs, multiple billing sources for supplies and service, and an overwhelming number of toner cartridges to manage. On top of that, customer service was lacking, and their monitoring services became more of a challenge than a benefit to us. After reaching out to ECC Technology Services, their team conducted a thorough audit of our setup, consolidated our billing, simplified our supply management, and during the process of replacing all of our output (150+) devices with new Kyocera MFPs and printers, we already noticed the big savings in cost and time from our team. In addition, we are now getting service and supplies seamlessly. They even use a remote management tool that monitors toner levels, meter readings, and device health -- which takes a lot off our plate. We couldn't be happier with the switch to ECC. They're professional, proactive, and incredibly easy to work with. Highly recommend! read more

Plain and simple: you can count on D'Lan Silvers and ECC Technology. In our business, we need a reliable partner we can refer clients to for printer and document management solutions. Not only are they highly responsive, they always have the customer's needs, budget and timing in mind. We are glad to have such a valuable resource for ourselves and for our IT clients! read more

We purchased a copier from them about 2 years ago. We still can't get it to work. I tried calling them. Not only did they not help, they charged me for not helping. read more

Attention everyone!! This company is UNETHICAL. Al Tumbocon had an agreement to provide a copier to MY client. I was paid as an independent contractor. Our agreement was that all sales related activities including upgrades and new equipment would be handled by me, even if my customers contacted his office. AL TUMBOCON STOLE MY CLIENT! Do not do business with this company! read more

ECC Technology excels in providing excellent support to our clients both locally and nationwide. Their quick turnaround time has been essential to ensuring our clients printers remain operational with minimal downtime. This is exactly what we look for in a copier service provider and would highly recommend them. read more

We cannot say enough about this company and they're amazing customer service. When we were trying to make the decision to switch from our personal copier that was operating as our professional copier, D'Lan walked through our front door and fully assessed our needs and recommended the best copier for us. From day one, he's been no less than easy to work with and always at our beck and call. They've held our hand through the transition of this entire process and are even helping us with IT issues. They deliver on time and as promised an answer every single question we come up with. I cannot say enough about this company and its people. This is the place to go for a copier or any of your IT needs. read more

ECC Technology Services - Our super efficient Kyocera CS 358ci KX - IT Services & Computer Repair Near Me - Irvine, California

I have been ordering our office copiers with two companies but I have worked for for the last 20 years. Fast, efficient, friendly, on time and professional. You can shop around but you won't find a better deal, a better company, or a better staff. Today my company received their latest new copiers, the staff spent hours training, setting up, and making sure we were satisfied. I can't recommend this company High Enough. read more

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D'Lan Silvers was awesome. He was very thorough all throughout the meeting, quoting, ordering and installation of the machine. We are grateful for his knowledge and always staying in contact. It's hard to find good service now-a-days. The machine looks great and works great. We are very pleased. Business Office Manager for The Cottages at Artesia read more

Thanks to Al and Austin for hooking me up. From the moment I Submitted a request for a high capacity copier scanner printer For my new business, they were both dedicated to getting me what I needed and working with me and my budget. Delivery and installation were right on time. I am ready to go and I am a happy camper. Thank you ECC. I will definitely recommend you! read more

Whoa! Very impressive!! It has all the accessories that I need. I'm so thankful for Al's help on explaining how to use this easy to use machine! I'm so glad we made the decision on getting this awesome copier. read more

ECC Technology Services - IT Services & Computer Repair Near Me - Irvine, California

We needed a copier for the new office and Daylen offered us the best price, equipment, and service. He's very responsive and helpful in explaining any questions. Thanks so much for helping us get our first copier. read more

As a medical management company we are always looking to save our doctors time and money. Working with ECC and their machines has saved over 30 of our doctors both. As our current leases with other copier companies expire, I have learned moving to ECC is the smartest move. They provide great machines at a fraction of the cost. My doctors have saved thousands of dollars each year making the switch. Not only is the price great but the customer service is THE BEST!! When I call with a question or problem they answer the phone and take care of me. It doesn't take long to get someone out to help. I have never waited longer than 24 hours for a rep to help our offices. Most of the time a rep is on site the day of my call and our offices are all over OC and LA. One thing I will never forget is twice this company has provided toner for copier machines that were from another company. They took care of us when the current company could not. I would recommend this company to anyone with copier needs. I will continue to add them to my offices as we grow. ECC has never let me down. read more

I have been a customer of ECC Technology Services since 2007 leasing the Kyocera copiers. I have 6 copiers and they are wonderful; there are rarely any problems with the copiers. I have only had one probably with one of the copiers that was something that could not be taken care of by my IT department. ECC service reps were there on the job and made everything better. I would recommend them to anyone looking for a copier that scans in color and has clear crisp copies. The customer service is great I a will get a response as soon as I send my e-mail. Everyone is always polite and responsive to all my inquires. When I my lease is up the transition to the newer models of copiers is seamless; I don't have to worry about sending anything back ECC takes care of everything. I would recommend anyone to get their copiers through them; great company to work with! Teresa P. read more

I called ECC about servicing our copier that we purchased a year ago. The salesperson I spoke to basically only wanted to sell me a new copier. I again told him I purchased one about a year ago and needed to get it under a service contract and he said "aaaaaahhh" with a long pause. He had no interest in getting me a service contract. They may have great deals on new copiers but don't waste your time with this company for service. read more

I found ECC Technology by chance. I met Al at a local car wash and we started talking. He gave me his card and we set up to meet. I have a small studio and I needed a printer and a backup solution for my archives. Al showed me different options that suited my needs. He was extremely patient and very thorough with every aspect of the proposal. He took his time explaining the pros & cons of each solution. At the end, I went with his suggested solution and I couldn't be happier! ECC Technology customer service is top notch. One of my top priorities was that I did not want to hassle with upkeep on my printers & servers. Within the first month, my calls were answered/returned promptly and any issues handled on a timely manner. i don't leave very many reviews, but I found it necessary in this case because Al and ECC Technology have gone way above & beyond the call of duty. read more

I came across this great company while we were looking for a new copier for our school office. Al was so helpful in explaining everything and making me feel at ease, he came up with a very competitive and fair cost. Everything was delivered on time with no surprises and continuing great customer care! I really like this company, so much so, that we had them purchase and install 12 computer stations for our school computer lab and curriculum. Do not hesitate to contact. Truly a pleasure to do business with! read more

ECC Technology Services is so great! I am the Associate Executive Director for a nonprofit in Lakewood. We were in desperate need of a good printing solution. Al was great to work with! We love our Kyocera copier! read more

ECC Technology Services - IT Services & Computer Repair Near Me - Irvine, California

Working with Al at ECC Tech Services was unbelievably simple. He took care of everything. Our medical clinic is extremely busy, and we can't afford any down time with our fax and copiers. The transition from our old copier to our two new copiers (yes, the price of 2 new copiers is actually less than what we were paying for 1) was seamless. The copiers have been great, and my staff is thrilled to have them. I will recommend ECC Tech Services to anyone looking for a new copier, and will specifically recommend Al. I don't expect we'll need a new copier anytime soon, but if we do, Al will be the first person I call. read more

Best customer services, hands down! All my issues are addressed within 24hrs, usually the same day. Every inquiry ends with a resolution. I really appreciate how knowledgeable and friendly the staff is. 10/10 Would recommend! read more

Avoid them at all costs!!! Horrible customer service and their copy machines are useless! The copy machine pretty much only works if you wanna print simple black and white pages and anything other than that well good luck!! They've been trying to fix our machine for two months now and we have to call them multiple times a week to send someone to fix the machine and if we are lucky it works for a couple days and then breaks again! Sometimes it doesn't even last a few hours before it breaks again! P.S. When we first got the machine the toners were pretty much empty and they told us that's because there is some left and they don't wanna waste it but the thing is though they charge you shipping to get the toners so basically we had to order new ones after one week and pay for the shipping!! read more

ECC Technology Services - IT Services & Computer Repair Near Me - Irvine, California

We were looking for an MFP device and got quotes from multiple manufacturers as well as vendors. The pricing we got from Al at ECC was among the lowest. The service they have provided from the install to support has been 5 star. If you are in the market for an MFP sale or lease I highly recommend calling ECC. read more

We just received our third copier from ECC Technology Services but this our first color system. This company's service is such a big improvement over our last provider. And our new Kyocera multifunction machines are so efficient and reliable. We can now scan to email, and smb as well as fax, print and of course copy! We'd recommend this company in a heartbeat! Our office is so busy and we rely on our equipment on daily basis. Its such a relief to have great service and equipment that we don't have to think about. We can concentrate on our jobs and count on our machines and service whenever we need to use them. Thanks ECC! read more

ECC Technology Services - Our new color copier - IT Services & Computer Repair Near Me - Irvine, California

very happy to work with this company. Their staff are quite knowledgeable and helpful. We have been using their recommended product and their services, and have see nothing but great service. They even help us set up the Scanner feature on our computers, which is a great help for my staff at the office. read more

ECC and ALL of it's staff have saved our company many headaches, misinformation, and being victims of "not knowing the technology" game. They have gone above and beyond to explain and give our staff all the information they need for all of our printer, computer and IT needs. From the simplest of requests to complex detailed custom requests no task is to tall, or small for that matter. Their customer service in every aspect has been top notch, timely, effective, and most of all reasonably priced, and in today's world that's always a plus. Without a doubt this could possibly be the best investment you make if you don't know what you are doing when it comes to technology. Al, Peter, Heather and the rest of the staff are amazing. My staff and I can't begin to thank them enough for everything they have done and continue to do for our office!!! read more

ECC Technology provides excellent office equipment! All of our offices just switched our copy/fax and printer machines and everyone loves how great they work! Both Al and Dean were very professional and a pleasure to work with! Thank you ECC Technology! read more

We have had the pleasure of doing business with Al at ECC for nearly 10 years. We just had our new Kyocera machine delivered today and we look forward to it being as efficient and reliable as our old model. We would absolutely recommend using ECC - great customer service! read more

Although I had written a review back in 2013, I am adding another one, which will be my final. I am happy to report that my business is growing and I opened a new office in Las Vegas, NV in early July 2015. I relocated my production equipment, including my large copier serviced by ECC to the new location. I am so sad to be losing Al, Heather and Dean as my go to best resource when we need anything for our copier. Al coordinated the move of the copier so that it was done by professionals, and then set up and made sure it was working properly and he even found me a service provider in Las Vegas to take over the contract. I can only hope and pray that the new service company is even remotely as good as ECC has been for the past 7 years to us. I will absolutely miss everyone at ECC, but had to give one more excellent rating here on Yelp. They are the absolute BEST. read more

BYD here in Lancaster, Ca got the Kyocera copy machine, that has been working amazing. Al came to BYD, and we would highly recommend service from this company for all your copy/printing needs. read more

My office just received a new copier for our office from ECC Technology Services and it works absolutely fabulous!!! Al has the best customer service! He came out to my office personally and measured the space to ensure the copier would fit and sent over a proposal same day. We had our new copier 2 days later. He also came out and made sure we understood all of the functions of the fax/copier once the machine was delivered. I would recommend ECC to anyone looking for a new copy machine. MAKE SURE YOU ASK FOR AL!!! read more

About a month ago, I called ECC and spoke with Al about getting a professional printer for my office. Since I had never leased one before, I had all the typical questions about how the process works, pricing, etc. Al answered my questions, recommended a printer that was suitable for my business and sent me a proposal. ECC installed the printer two weeks ago and everything has gone according to the expectations that Al set. I am extremely pleased and will certainly use this company again for my future printing needs! Thanks Al!! read more

We have had an excellent experience with ECC Technology. If you are in the market to buy or rent office equipment they are a great choice. Al, our Account Rep gave us numerous options that would fit our business needs - installation was a breeze and their customer service is top notch - even after the sale. Thanks ECC! read more

I've dealt with several copier companies and have to say that these guys really know what they are doing. The sales rep, Al, was always on top of things and understood what our needs are. This made the delivery and installation a breeze, and the technicians knew exactly the features we'd want and shortcuts to set up. The machine itself is sleek, efficient, and works great. Today we really put it through its paces, printing/copying more than 10,000 pages, many of them hole punched as well. The machine didn't jam once. I've never had such a reliable machine. I couldn't ask for more. Would definitely do business with them again. read more

My office got a new copier from ECC last year and we have had nothing but wonderful experiences thus far. Great pricing, great customer service and excellent techs! We have had very few (if any) issues, but we needed help programming and learning the new machine. They always sent someone out right away when we had questions, if they couldn't help us over the phone. No stinky gross technicians either, always well dressed and polite people! I'm very satisfied with my choice in vendor and would recommend ECC to all my fellow business colleagues. read more

Love this company - we started just with office copiers and wound up using them for our network and phone system! If you are a small business and want someone to trust and take care of you like family, then ECC Technology is for you! Al, Jeff and James will take great care of you and make you feel at home. Always there if needed! Larchmont Studios & Mel and Liz Casting. read more

Always hate shopping/entertaining office equipment bids - 1 request turns into a million solicitation calls...However, THIS was probably the best experience I've had. Initial contact from ECC salesman was quick. Difference was he was not overbearing and didn't try shoving all his company info down my throat - he was upbeat but not "syrupy", very professional, relaxed, and helped put me at ease. I didn't have that "used sales car" feel which is refreshing! Big turn-off for me is when salesmen try to make their product sound better by slamming their competitor - glad to say this never happened in any of our conversations. The lack of high pressure sales pitch is part of what helped wean out the other bids. His knowledge level finished tipping the scales. I appreciated the fact that this guy actually SOLD me on the positive points of the company and equipment and benefits of leasing. Had the financing package already in place so there was no lag time between signing the order and delivery. Delivery was painless as well - they worked with MY time window. No waiting around all day this time! Delivery/installation team was on-time, patient, professional, and addressed all my questions and preferences and were just overall very pleasant to deal with. ** I had NO downtime - the installation guys worked around my clients & calls. I needed a couple extra bells & whistles on my machine and I'm the farthest thing from being "techy" so I was very happy to see how sincerely patient and detailed they were! Cleaned up after themselves - didn't leave trash, boxes, etc lying around or stuffed into my small trash cans. Just one of my peeves... The few times I've had to call customer service were because I forgot how to use one of the features/options. Each customer service agent has been friendly, knowledgeable, and FAST. The machine works like a dream!! Has cut down my non-revenue processing time BIG TIME! This alone makes the investment worth every penny! Anyone looking for copier/scanner/fax - ECC is the only company you need to contact. Save yourself the stress and headache! read more

Great business. The customer service is excellent. Your IT solutions are tailored made based on your situation and budget. Most importantly the people that work there truly care to serve your best interest. read more

Over the years, we have had many different machines, and service providers, and so far, ECC has been really good. In the last 12 months, we have leased 4 Kyocera copy machines from ECC Technology. The copier techs have all been very nice and knowledgeable. We have never had a Kyocera copier before but they have all been extremely reliable and the service has been really good. They Kyocera's look very sleek and "high-tech" but are very user friendly. User friendliness is very important to us, because not everyone in our office is super tech savvy. Not to mention every time they deliver a new machine, they send a trainer to get everyone acquainted to the new system. We did have a service call about a month ago, and the tech arrived in less than an hour. I don't expect that kind of response to happen all the time, but all I can say is WOW, that was impressive. With one of our other vendors, we have had to wait 3-5 days to get someone out here!! We are not a huge company, but we have over 40 copiers that we manage, and they saw the potential to grow with us. As leases come up, ECC will continue to have an opportunity to compete to earn our business, and so far they have been very competitive. I was tempted to give these guys 5 stars, but I need to keep them on their toes.. So 4 stars for now! Lol read more

ECC Technology Services is a company that is definitely heaven-sent. They literally can do anything your small or large corporation might need. We at our small research institute needed a new multi-function copier, and even though it was not from a vendor that ECC usually contracts with, they were able to obtain the exact model we needed at an incredible price. If you need a Kyocera model or any of the brands they regularly work with, they can definitely give you the best deal around. However, even with the specific Ricoh machine that we requested, ECC was still able to work the best possible scenario so that it could be delivered within the week of signing the purchase contract, and with our budget in mind. AMAZING!!! Not only that, but we requested the new copier when delivered to be set up with our existing network, and their technician was able to link all of the computers to the new printer/scanner/copier that very same day. It was a virtually seamless process. We at our company will definitely be working with ECC for any of our Copy/Printing/IT/Networking needs, and we definitely suggest you try them too. You will NOT be disappointed. read more

This company is extraordinary!! I was in doubt of any company that sold networked copiers, as we have had problems in the past with other companies. Once I met with the Sales Rep and Techs and implemented the printers into our network, I was amazed. The machines are fantastic and easy to use. The tech departments is outstanding, as they show up to fix the issues within the same day or next day of my calling them. I have worked with other tech supports on other devices and have not had the exceptional support that ECC has given to our company. My favorite part of all this is, when we run out of toner, regardless of why, ECC makes sure that toner is personally delivered to us by a ECC Rep or Tech. Superior quality service!! read more

We needed two work stations set up ASAP. We called ECC and they were able to come in that day and set us up. They are always available with support while we are learning the new Windows 8 systems. I'm going to have them take a look at my personal PC. read more