Very friendly consultation and helped a lot with deciding what to get, would come back again if needed

Had an awesome experience working with Mitchell. Honestly, getting an office chair from him was one of the smoothest buying experiences I've ever had. He took the time to really understand what I needed and gave a ton of personalized attention to make sure the chair was the perfect fit. You can tell he actually cares about getting it right, not just making a sale. Pricing was very fair, the whole process was seamless, and Mitchell himself is just a genuinely personable, easy-to-work-with guy. Couldn't be happier with the experience or the chair. Highly recommend. read more

Got to stop by and try some chairs! It's definitely a big purchasing decision when looking at higher end chairs, compared to what you'd usually find in big box stores. Set up an appointment online, super easy and Taketo lead me through the whole process. Their selection of chairs is pretty good and aligns well with their updated online catalog which was super helpful. Got to try chairs like Steelcase Amia, Leap v2, Gesture and Herman Miller Embody, Aeron. Gave me a good baseline of what to expect and what I'm looking for. Thank you so much! read more

Amazing service and attention to detail! I bought a used Herman Miller Aeron chair here as a birthday gift for my boss, and she absolutely loves it. Huge thanks to Mitchell for the outstanding service! Mitchell took the time to explain every detail of the chair, from the different parts to how to adjust it properly. What really impressed me was that, at my request, he even swapped out better-condition parts from other chairs to make ours look newer and feel even better. That level of care and flexibility is rare to find. The chair looks great, feels great, and the whole experience was smooth and professional from start to finish. If you're looking for high-quality used office chairs and honest, knowledgeable service, I highly recommend this place and especially Mitchell! read more

Mitchell has an excellent approach: understand the customer, hear what they have to say, and observe their behavior. He invites you inside the storage, asks you to sit on initial chairs to understand your daily routines, then based on your feedback and preferences, will keep suggesting other chairs until you find a model that completely satisfies your needs. It doesn't need to be the most expensive; it doesn't need to be a Herman Miller chair; your future chair can be something at a lower cost. I never heard about Steelcase, and now I think their products are amazing! Mitch is great to help you pick the best chair for your weight, weight, history of back pain, posture. I'm definitely coming back once my wife decides to take my chair over. I even have my next choice of chair picked up. read more

SaviorBack - The chair I bought from Saviorback. - Office Equipment Near Me - Irvine, California

My fiancée and I had the pleasure of meeting Mitchell to learn more about their selection of chairs as we were in desperate need of replacements. Mitchell was incredibly knowledgeable and guided us through several Steelcase and Herman Miller chairs. Throughout the process, he engaged with us and made sure we could honestly give our feedback on each chair. Though we were only planning on getting a chair for myself, we ended up getting two and for a great price! If you're looking for a high end chair for an affordable price, Mitchell and Taketo are the people to talk to! read more

I had a great experience working with Mitch and Taketo. From the start, they were focused on making sure I found the right chair--not just making a sale. They took the time to understand what I needed, walked me through options, and made sure every detail was dialed in before I decided. Their approach was thoughtful, patient, and genuinely customer-first. You can tell they care about getting it right, not rushing you through the process. If you're looking for knowledgeable guidance and excellent service, you won't be disappointed working with them. read more

Mitchell was super helpful and kind! Very knowledgeable about chairs and helped me try out Herman Millers and Steelcases. It is located in a storage unit, but it was well worth it to try out the chairs and see how it feels before making a purchase. Highly recommend. read more

This was my third attempt to find an ergonomic chair that fits my height and body type due to ongoing aches and bad posture and this was by far the best experience I've had. My coworker recommended Savior. Scheduling was easy, Mitchell confirmed right away and the appointment felt very safe and organized. You meet him at an outdoor gated storage area and didn't felt sketch at all! Mitch patiently guided me through all the chair options and I really do mean ALLLL. He gave me plenty of time to test each one and never made me feel pressured. I spent over an hour finding the right chair. It was a very great experience and highly recommend whether or not you decide to buy one because you learn so much about what type of chair you need. read more

What a fantastic time we had with Mitchell! He patiently helped us find the best chair by taking the time to understand our needs, how we sit and more. The best chair is not just about big names, but how it fits your daily needs. Going in to our apportionment, I was hyped up about getting an Aeron remastered. However, after a detailed chair lecture by Mitch, I totally changed my mind. I didn't notice that some of my preferred sitting positions would produce pain if I were to do that on an Aeron. Thank you so much for the thorough explanation! Price wise, it was fair. Discount was given for blemish on the back of the chair when it can't be cleaned off. Overall a very nice experience. read more

After 10+ years, it was time to replace my office chair. While the old chair was an upgrade from the big box store chair it had replaced, it never felt quite like the "right" chair for me. This time around, I vowed to find a chair that was the "best" for me. This meant I had to go sit on chairs, rather than just relying on the word of others. SaviorBack had overwhelmingly great reviews, so I figured I would give them a shot. I made an appointment on the website, and was contacted by Mitchell the day before the scheduled appointment. He provided me with very clear instructions on where to meet him, as the company's chairs are all stored in a storage facility. As for the actual appointment, I figured I'd be in and out in 15-20 minutes, but I ended up trying out chairs for over an hour. Mitchell took his time showing me the features of each chair, and he insisted that I go back and forth between chairs, and that I put the chairs through their paces, before I made a decision. After trying as many chairs as I wanted to sit on (including a few Herman Miller chairs), I narrowed my choices down to two Steelcase chairs - the Amia, and the Leap. I also liked the Steelcase Gesture, which I thought felt as firm as the seat of the Amia (the seat of the Leap was a bit softer than the Amia and the Gesture); however, Mitchell suggested I go with the Amia, as a lot of the bells and whistles of the Gesture weren't that important to me. Paraphrasing Mitchell, given what I was looking for, he did not think the Gesture was $300 better than the Amia. At the end of the consultation, Mitchell suggested that, if I decided to buy a chair from SaviorBack, I should purchase the Amia and, if I changed my mind within one week, to give him a call to exchange the chair for the Leap. This is exactly what I did a day after I purchased an Amia, as there were some features on the Leap that I liked, and which I thought might be non-negotiables. First, the Leap has four different reclining positions, whereas the Amia merely allows you to lock the recline (so no recline or full recline). However, Mitchell showed me how to increase the tension of the Amia's recline, which allowed me to dial in the amount of recline I wanted. Second, I also liked that you could get a headrest on the Leap, which is not available on the Amia. After a lengthy discussion with Mitchell, I realized the headrest wasn't really a feature I'd use that much. While I could have easily exchanged my Amia for the Leap, which would have cost me a little bit extra, Mitchell's guidance made me realize that the Amia was the "best" chair for me. Having used the Amia for a few days now, I can say that this was a definite upgrade from my prior chair. More importantly, my experience with SaviorBack was great, and I would not hesitate to either purchase another chair from, or to refer my friends to, the company. TLDR: the entire experience - from consultation, purchase, and customer satisfaction - was amazing. read more

Very consultative, Mitch was so helpful. I've been in need of a complete break down of the race of options and he let me sample each chair and was generous with his time. read more

Great service, they walked me through all the adjustability in each chair and helped me choose the right fit for my back.

It can be difficult to find the right chair and impossible to find if shopping only online which is why it was such a valuable experience to try different chairs while Mitch explains each chair. He is knowledgable and a fun guy who makes you feel comfortable (he's funny too Marie). If you need a new chair, I recommend this company. read more

Good purchase experience and consultative sale. Mitch was a nice guy to work with in finding the right chair. read more

My wife and I went to Mitch in search of chairs for the home office. Mitch was friendly and thorough in his approach to getting us into the right chairs. At no point did we feel pressured or pushed. He seemed genuinely concerned that we would be happy with the choice we made. Highly recommend. read more

I booked an appointment with SaviorBack on a Sunday with only a day's notice. I was hoping to try ergonomic chairs for the first time and get information on what would be best for me. That is exactly what I got! Mitchell was incredibly insightful and really helped me focus on my needs! No upselling or unwanted salesmanship. I read that the service was slightly unusual without having an official office building, but the facility they held the chairs at was an ordinary and clean self-storage facility near a public shopping center. Never noticed anything that would make the experience uncomfortable, no matter who you are. read more

Mitchell provided a extensive education on the steelcase and Herman miller chairs. Happy that we found this place

first of all, Mitchell was a very accommodating, pleasant and professional salesman. He helped me pick out a chair based on my needs and then tested it to make sure all parts were working. I did not feel pressured or rushed, and I'm very happy with my experience. Just a note the warehouse where the chairs are , is a bit unusual and Mitchell has to show you how to get to the front entrance, but it's all very doable. read more

Mitchell was great and helped me select a chair that works for me. My husband and I met with Mitchell at a storage facility that contained various chairs. Don't be put off by the location; it was convenient and completely safe! Mitchell asked thoughtful questions about how I work and took his time explaining the features of various chairs. After trying out a few chairs, I ended up with a different style Steelcase chair than the one I originally intended to buy. The whole process was detailed and helpful, and as a bonus, now my husband has the information he needs when it comes time to replace his chair. I'm sure we will be back to see Mitchell! read more

I had a great experience looking for an office chair! Mitch was very personable and thorough in his explanation of each chair. There was a great selection for me to try. Would definitely recommend to anyone looking to upgrade their office chair. read more

I was a bit unsure at first since the location is in a storage unit, but honestly, this ended up being one of the best experiences I've had. Mitchell was super friendly, transparent, and really knew his stuff. He took the time to answer all my questions, explain the differences between the chairs, and helped me weigh the pros and cons (even cracked in a few jokes here and there). I got to try out several options, and he asked thoughtful questions to make sure the chair would actually suit how I work. I highly recommend making an appointment here, specifically with Mitchell, if you're looking for a fairly priced office chair and want to try out a few options before committing to anything. Edit: Came in wanting the Embody, but ended up leaving with the Leap V2 since it was better suited for my work style. read more

The best chair fitting service I never knew I needed! Mitchell was thorough and professional, and took time to make sure I understood the benefits of the different options. They have an excellent selection of chairs, all in immaculate condition and it was so helpful to try out different models. I went in thinking Herman Miller was the brand I wanted, and walked away with a Steelcase. Great pricing and amazing service! Such a safe location too, I took my 5 year old daughter with me and Mitchell made sure she was involved in the process, which she loved. Couldn't recommend highly enough! read more

Amazing service! After searching for the right chair for many years, to my surprise, Mitch was able to find one that truly worked for me. He took the time to listen carefully to my needs, I never felt rushed or pressured. Thank you Mitch! read more

Honestly, very great service. I didn't end up buying from them because they didn't have the color that i wanted, but they were very responsive and very willing to educate me on the different kinds of chairs and their pros and cons. I really wish I gave them my business but at the end of the day they just didn't have what I wanted. There is a large selection of chairs and they are priced very fairly too. The person who helped me was Taketo. Keep up the good work! read more

Mitchel and Saviorback.com are incredible I cannot thank them enough. Actually I know so much more about what an excellent quality office chair is now and most importantly how it feels. I have killed my back for years sitting on a chair not meant for me due to the look of it. I finally decided to get something more comfortable since let's face it we all are either sitting, exercising or sleeping most the time and for myself as a photographer and retouched I sit a lot. Anyways Mitchel is super nice and professional and helps you find the perfect chair that fits you. They have both Herman miller and Steelcase, at first I called about the millers because I was going for just the look but the steelcase are the ones for me, I actually will be back soon to grab another one for my wife. I went straight to their storage lockers which is super safe and has all their inventory so you can choose the best chair since all are different with tightness and adjustments etc. I would give them a 10 star if it allowed me, also they allow you to bring back and swap the chairs within a week if it turns out to not be the perfect fit for you. Trust me you will be happy both your back and your wallet if you purchase from them read more

Mitchell was very knowledgeable and professional which made the whole buying experience nice and easy.

Had a great experience here. Mitchell is a great guy and took the time to assess my needs and helped me pick out the chair that best suits me. There's was no pressure and he gave me the space to explore various models with all of their adjustments. The arrangement is a bit unusual, as the consultation is by appointment only and takes place in front of a storage unit, but it's in a safe place with a relaxed atmosphere. Highly recommended for anyone who wants to try out different models before committing to a purchase. read more

I sent an email yesterday inquiring about a chair, I heard back almost immediately, and was able to make an appointment for the next day. Not only did Mitchell be open with communication, he also made me feel very comfortable. The location to pick your chair is different to say the least, but the process was seamless, I got the chair I've been wanting, and Mitchell made sure of that before I left. The quality of the chairs was excellent, and they were already assembled which is amazing. I HIGHLY recommend SaviorBack!!! read more

SaviorBack - SteelCase Chair - Office Equipment Near Me - Irvine, California

Purchased my new favorite chair from Mitchell here and couldn't be happier! Originally came in looking for the Herman Miller Aeron but Mitchell let me test out 5 other chairs to compare. He really tailored his suggestions and chair adjustments to what i was looking for and was an absolutely pleasure to talk to! Ended up going for the Steelcase Leap V2 and it's a perfect fit so far. The entire process from setting up an appointment to purchasing the chair was super easy. It's really rare for a shopping experience to feel so personalized and human but Mitchell was super personable and created such a pleasant experience. Would highly recommend coming here for your next office chair for the service and value itself! read more

Mitchell was friendly and extremely helpful. Definitely went the extra mile to explain the pros and cons of each chair option. Would definitely recommend! read more

Mitchell was great in showing me all the different options they had available. He took the time to show us the pros and cons of each model to make sure I went with the best option to suit my needs. Highly recommended! read more

Mitchell is seriously amazing. I originally came in thinking I wanted the Embody, but after talking with him and trying a few options, I ended up leaving with the Steelcase Leap V2 and I couldn't be happier. He really knows his stuff and helped me figure out what actually fit my body and needs best. I'll admit, I was a little nervous at first since the pickup was at a storage warehouse, but Mitchell made me feel completely comfortable right away. He's genuine, hilarious, and kind. The chair is perfect, but honestly it was his energy and knowledge that made the whole experience so great. Would 100% recommend him to anyone. read more

Mitchell, the salesman, definitely understands the importance of choosing the right chair for your long-term health and usage. They have chairs on the higher-end but start you off with a lower price range in case it is the perfect fit for you - saving you hundreds of dollars. They definitely do not upsell you - rather show you the most hyped office chairs so you can try them out but then show you alternatives to dispel any myths. This enables you to make an informed decision, especially after sitting in one of your liking, customizing it for yourself, and having a conversation. Through this process, I was able to take the Aeron remastered out of my list of choices and go for Steelcase chairs which are half the price. Not saying they are bad but you end up realizing they just don't fit your own body mechanics. It's not a one size fits all. Sit in all the chairs you want and decide for yourself. Their price ranges are also very fair - often reflecting new and pre-owned chairs of similar models that offer a warranty from a reputable supplier. Don't assume the quality of the business from its location and storage room - they have put work into their showroom regardless of it being underground in a storage facility. read more

This may seem like an odd place to buy a chair but it's legitimate! Most of the chairs they sell are used but the conditions are amazing. If you're looking to buy a new chair but not looking to spend the insane amount of money on a brand new then definitely check this place out. You'll probably come out of it spending a good 40% less. Mitchell helped us out and he was extremely helpful. He explained each chair thoroughly and gave us multiple options on top of the chair we were looking for (steelcase leap v2) just so we knew what kind of chair we wanted and what would fit us best. read more

Mitchell communicated with me the day before to confirm our appointment. He was very friendly upon arrival and thoroughly explained the mechanics of each type of chair. Though the location may seem odd (located in a storage unit facility), it was very safe. Mitchell asked all the questions about my sitting habits and didn't try to pressure me into buying a more expensive chair. Highly recommend for those who are searching for an office chair at an affordable price. read more

Mitchell was VERY well versed and was happy to share his expertise in office chairs. The whole time I felt like he was on my team, I called him my comfort consultant. Thank you for your time we found the Steelcase Gesture to be perfect fit read more

Brief intro, good service, reasonable suggestions! Good to work with Mitchell The new chair really saved my life at a reasonable price read more

I went to SaviorBack because I had broken my old office chair. Mitchell explained all of the functional differences between the chairs, and made sure I sat in all of them while we talked over all the details, so I could actually feel which one I liked. He showed me how to use all of the controls, and asked me questions to make sure I was taking everything about my habits into consideration while choosing. He also explained all the different pricing between all of the chairs. The new chair feels great, and I had plenty of time to pick the right one! read more

Mitchell was very friendly and knowledgeable. Was able to help us pick out a great chair for a great price, he was able to focus on my back issues and address my needs. Thank you Mitchell! read more