This is a credible, honest and valued business. They properly diagnosed what was wrong and fixed my motor. I always thought going to my dealership was the right thing to do but I learned going to an expert diesel shop like this one is the right way to go moving forward. They saved me thousands of dollars, yes thousands. They took the time to explain the issues and what I should do to keep my truck on the road working and maintained properly. I am a very happy new customer. Even the best trucks breakdown but these experts know what they are doing and get it done right. I am very grateful I brought my business to them. Thank you Scott & Evan. I'll be back. read more

Pacific Diesel Service - 2018 LTZ 2500 HD Z71 - Auto Repair Near Me - Monroe, Washington

This is a no b.s joint you go in there get top tier service and get ur truck back great for fleets and businesses with diesels anybody really who can afford down time if u wanna go fast and be loud and destructive to ur truck this ain't the place for you but if u need a service i can count on and a truck thats gonna work as hard as u do these guys can get it to that point and beyond will continue to bring my duramax here read more

Evan is the best. I've used this shop for over 10 years now from oil changes to having my tranny replaced always with exceptional service and knowledge. Unfortunately I moved out of the area and had issues with my truck. After checking multiple locations in my area, I found no one had the knowledge or wanted to take the time to diagnose my issue. I called Evan and he went above and beyond to make sure my truck was taken care of. read more

Trust me , Hands Down the best diesel mechanics in the NW. Dan handled all my trucks , fleet and personal. 6.0 with blown head gaskets to fuel pumps on Isuzu . Great work, on time , great pricing (not cheap- but cheap is not good and good is not cheap) . Oil changes to engine rebuilds. I will never go anywhere else . read more

Pacific Diesel Service - Auto Repair Near Me - Monroe, Washington

Great Diesel Shop, Dan and Even are the best, they keep my 2005 ford f-250 with 307,000 miles running strong. There diagnostics are always on point and their work is done right the first time (They save my time, money and frustrations). In the past I had bad experience with other shops in town working on my truck and is so refreshing to know that I can trust Pacific Diesel. read more

I'm not local to the area but needed a mechanic for my diesel F250 while traveling through. I didn't think the engine sounded right but the truck wasn't actually "doing" anything bad. Two other mechanics, with good online reviews, told me there was nothing wrong with the truck. One of them seemed to be a pretty accomplished diesel-specific shop, and they were very professional, but didn't get me the answers i was looking for. I called up Pacific Diesel and tried to describe the sound. I told them the year and model, and based on experience, they said it was probably the torque converter, but of course needed to see it. At the shop, they confirmed it's the torque converter, and explained to me how it was causing the sound. This was the preamble to needing an expensive transmission replacement, and they were patient and explained all my options in a very direct, matter-of-fact way. Unlike many mechanics, they didn't make me feel like i was an idiot for even asking "What if i don't fix it right now?" (Their response was that it might go another 10 or 10,000 miles, but when it died it would probably be at a very inconvenient place and time). They asked me a lot about how i use the truck, and tailored their responses to suit. You can also tell these guys know how to keep trucks running. They don't mess around with lifts or "performance enhancements", because they know how to keep a truck reliable and long-lasting. They are level-headed people who know that many of us rely on our trucks for our livelihoods. Because it's hard to find a great diesel or transmission shop, i elected to go ahead with the transmission change now. If Pacific Diesel hadn't impressed me with their level of service, i would have put it off and just dealt with the inevitable inconvenient failure down the road. I explained that i was traveling through the area and they worked me into their schedule very quickly, and got the truck back to me exactly when they said they would. They replaced my tranny (and torque converter) with a heavy-duty remanufactured Ford transmission at about the same price that AAMCO quoted me to just rebuild my old one (not that i would have actually taken it there, eek!). The sound is gone, and with a new tranny i've realized there must have been shifting problems before that i didn't notice, because the truck shifts better now. Pacific Diesel is a ways out of town and doesn't offer a shuttle, but it's worth figuring out how to visit them, for the quality of their service. read more

I just stopped in to ask a question. And someone came out and just was the rudest person I have ever met. If they work on vehicles the way they treat their customers please do not take your diesel to this location. read more

Well worth the 5 star review. Honest, up front and to the point, I have been taking my rig to them since i've owned it, always very direct with great advise. Wouldn't take it anywhere else. read more

Have had two commercial trucks worked on here over the past 3-4 years, and I just dropped off a 3rd different one. Both other trucks came back running better then they did the whole time I owned them before the breakdowns ! Of course this is where I would come for a 3rd time. Thanks guys. read more

I was in Snohomish Washington last Friday and my Ford F350 pickup lost power, I am from Idaho and I was in town to pick up a motorcyle. After calling 4 Ford dealerships in the area and all of them said the couldn't fit us in for a week to 4 weeks the guys at Pacific Diesel Service fit us in. They repaired my Pickup before they went home the same day and for less than the quote they gave me. I am so thankful to them words can not express it. If you need work done on your diesel these are the guys. Thanks again for your help. read more

Took truck in for lube/oil and a trip check, as we are preparing for long road trip. Really appreciated the time Dan spent explaining the issues with my (husband's)truck and the best plan of action - prioritizing service necessities over those that could wait. Look forward to returning to start the process. read more

I have, in the past, used a service near the Snohomish airport. But, after they tried and miserably failed to fix my Duramax steering problem...at a high price...it was time to look around. Fortunately, I located Pacific Diesel and took my problem to them. They told me the power steering pump was a remanufactured pump for a gas truck...the totally wrong pump. In and out in one day and my problems were solved. DO NOT GO TO THE SNOHOMISH place that says they do diesel service. Pacific Diesel is by far superior! read more

Came to Dan after buying a used truck and wanted him to check it over and make sure it was running well and didn't need any repairs. Awesome experience with good communication and quality work. Bring your truck here if you value an approachable, honest mechanic. read more

The guys here at Pacific Diesel are great. They're honest, quick, and very knowledgable. I wouldn't bring my truck anywhere else. I have used them for my personal and work vehicles and tell anyone who will listen how great they are. read more

I've taken my 04 3500 Cummings here a few times (when it was evergreen diesel) after getting that not so fresh feeling from Dynamite up the road. Trustworthy and knowledgeable and probably one of the best diesel shops north of Seattle. read more

Absolutely the best no BS shop for truck repair. Dan will tell you upfront what's going on with your truck repair and if anything else comes up during that repair he will let you know. Better bid, better customer service. Busy place. Not the place for upgrade performance but for OEM repair it's great! Beat another shop's bid by $400. Highly recommended. read more

We have been going to Pacific deisel for about 4 years now, every experience has been a good one. The guys there are very honest and have a great knowledge basis of all the trucks they work on. Always willing to answer questions, with an explanation, even if the questions are redundant. They always take time to explain exactly what should be done/ what they need to do. They also give great advice,have always gone above and beyond for us. I would highly recommend them to anyone looking for a great mechanic. read more

We had the worst experience possible at Pacific Diesel. We brought our truck there to get it repaired for a couple different issues. Our first time there and they were just reopening after lunch. My husband parked the truck in the only open spot at the time, which was one of the next-door neighbor's spots. They apparently don't have a good relationship with each other. Dan (owner) emotionally runs to our truck and whips the truck out of the stall and goes across the parking lot to back it in to a stall. Dan does not pay attention to the box truck who was already over there backing up which collided with our vehicle. Dan will not take care of your truck or be apologetic for getting your truck into a car accident. He is rude unfriendly and is a control freak who micro-manages his staff. I do not ever recommend going there. read more

Service was ok, it was hard to get my truck back from them. Because no one is ever at the front desk. But the customer service was pure ASS!!!! Plus I just had my tranny serviced and they said I needed to get it served ...... also didn't answer all the questions I had for them. They beat around the bush way to much. Find a better shop! Don't waste your time and money. read more

I had my truck at another shop in Monroe . They told me my high pressure fuel pump had disintegrated and sending metal shavings into my fuel system and injectors .. They quoted me 8000.00 to replace the pump and the injectors and clean the fuel system. I thought that price was way too high . So I had my truck towed Pacific Diesel Service for a 2nd opinion . They got my truck started in ten minutes it was a blown fuse for the fuel pump. The wire harness going to the fuel pump had a short. The pump was fine it didn't disintegrate and it didn't need new injectors . To replace the wire harness they had to remove the cab to get to the pump. Pacific Diesel recommended I replace the pump seeing how the truck has 118000 miles and they have the cab off . So they replaced the wire harness and high pressure fuel pump they tested my fuel injectors and they were all perfect . My truck was fixed for 3800.00 that is less then half of the 8000.00 I was quoted from the other shop. I believe that the other shop tried to rip me off and they have a bunch shady incompetent mechanics working for them. I would highly recommend Pacific Diesel they are honest fair and have trained mechanics. read more

Great service! They know diesel like nobody else and very competitive pricing. They are always busy but will do their best to get you in as soon as possible. read more

So glad we were able to find a great diesel mechanic for our newly purchased 2002 F-350. Not previously having a diesel we were worried about finding a good honest mechanic. We lucked out big time that they are so close to us. These guys are as good as it gets. When we were just searching around for a new truck we called them because their name was mentioned in ad we saw and their honesty is what sold us. We've been taking our truck to them since the day we purchased it and will never go anywhere else for diesel work. They will take the time to explain anything and everything and they are so knowledgeable. Even if they are not in your immediate area, I guarantee they are worth the easy drive down US2. read more

Well let's start I brought my truck here to get a diagnostic when I have spent a thousand dollars already tryen to figure out the problem I told these guys how frustrated I was an running out of money they assured me they figure it . I got a call they told me what it was quoted me a price an it was way out of my budget I said just leave it how it is ill come get it . I brought truck home an went ahead an fixed it myself but before that I had to go back to there shop get my parts they kept but hey benefit of the doubt plp forget then I notice they removed my license plate frame that had another diesel shop on it but hey its just plate frame right . so I do the repair myself just a injector get it all together in 45 mins an it won't even turn over wait a min they unplugged stuff under the truck an also unplugged stuff that goes to the starter an tucking an hiding the wires well I guess if your pissed cause I couldn't afford to have you fix my truck I guess that's one shady way to get me to come back . unplugging stuff on the truck that should or never had to be unplugged to test for a high pressure oil just blows my mind u bad mouth other shops to make yours look good then u pull that you will never get my buissness my family's or anyone I know an I know a lot of plp BEWARE MONROE SNOHOMISH I rather take the bus then have my truck worked on there :) read more