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    Pacific Design Workshop

    3.6 (5 reviews)
    Closed 10:00 am - 5:00 pm

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    13 years ago

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    16 years ago

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    Chico Power Equipment

    Chico Power Equipment

    (28 reviews)

    This place is rude horrible and cant even repair a Toro Lawn mower!!!! there brand name!!!read more

    ***CONSUMER ALERT/WARNING*** **NOT AN ECHO AUTHORIZED…read moreWARRANTY STATION** Stopped into your store today and here is how I was treated. I brought in the documentation for my Echo line trimmer Model CDST 58 Volt to see about troubleshooting an odd sound under the Echo 5 Year Warranty. Although I had documentation that it was purchased in a similar Power Products store...not online, not in a back alley the man behind the counter asserted the paperwork I had was "From a Big Box Store" (oh the shame however falsely attributed) AND was a Chinese knock-off. Further he said even if it was "real" it wouldn't be under warranty because it was purchased in 2022. Here are the facts: Purchased at Red Bluff Outdoor Equipment which is decidedly not a Big Box Store. It is not a knock off, and was apparently made in South Carolina. So I'm thinking you should not be so accusatorial. Your job is customer service and rather than to belittle me. Try reading the paperwork which plainly showed the Five Year (consumer) warranty. Reading at 5th grade level should have been a pre-condition of working customer dis-service IMHO. Happily, when I called Red Bluff Outdoor Power Products they volunteered to look at my trimmer and make repairs under warranty if needed. Dude get glasses and an attitude adjustment. As they say in South Carolina..."I'll pray for you".

    Pacific Design Workshop - localservices - Updated May 2026

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