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    Pacific ConnecTeq

    4.8 (23 reviews)
    Closed Closed

    Services - Pacific ConnecTeq

    Device support or repair

    Printer support

    Pacific ConnecTeq Photos

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    10 years ago

    Best service received! The tech that came out, provided grade A service and solved all of our problems.

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    10 years ago

    This place has an awesome staff! Great help and service with my printing equipment. Thank you guys so much for your assistance.

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    Ask the Community - Pacific ConnecTeq

    Review Highlights - Pacific ConnecTeq

    Now that the holidays are far behind us my company thought it would be best to get rid of our old dinosaur of a printer.

    Mentioned in 5 reviews

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    Office Depot

    Office Depot

    (142 reviews)

    $$

    I've come here for about a year, mostly for the printing services as I'm a university student, and…read moreto buy a few miscellaneous office supplies like pen ink refills, Post-Its, and a folder. But a few months ago, we saw a deal on a sandwich board directly outside the front door advertising a "student printer bundle," which included an HP printer, two ink cartridges, and a ream of paper for $100. A couple weeks later, we decided to do it. We walked in, asked an associate on the floor about it, and they said "Go up to the register, they'll set you up there." So we went and waited in line (not too long, like two customers ahead of us), but when we got to the cashier, she told us we're supposed to go get the printer ourselves, then bring it up and she would add on the ink and paper. 10 minutes later, we located the printer specified in the ad, and carried it up to the register. The cashier then started adding in the ink and a 20 lb. box of paper. Confused, we clarified that we wanted to do the student printer bundle on the board outside that came with only one ream of paper. She was completely bewildered, asked "For THIS store?" and ended up calling over a supervisor. He explained the deal to her and that all she had to do was scan all the products, and the total would automatically change to $100. She did that and it worked. After the supervisor walked away, she told us she had no idea about that deal. We thought that was very weird because that board had been in front of the store for at LEAST two weeks that she would've had to walk by? Also, shouldn't the employees know about the deals going on? Here's the part that really sent us: As we paid and finished checking out, the cashier's cell phone rang, she ANSWERED it on speaker phone, and it was clearly some man (adult son or husband?) at home. She continued casually chatting with him about nothing while she bagged up our items. ("What's wrong?" "Nothing, why?" "You sound weird." "I just woke up." "Oh... Well what are you doing?") Finally as we grabbed our bag and receipt and started to walk away, she mouthed "Bye." to us, the CUSTOMERS, so as not to interrupt her phone call. Lol, it was surreal. The printer bundle deal was great and we're glad it worked out, but man. That store does not run smoothly and the cashiers need... more professional development.

    Outstanding Customer Service - Office Depot Copier Area…read more I went to Office Depot to pick up my order and noticed Olivia Arreola working alone at the copier area. There were four customers ahead of me, yet Olivia managed everything calmly, efficiently, and with a warm smile. Her patience, professionalism, and positive attitude under pressure truly stood out. I even told her she deserves a raise -- she was working like two people, helping everyone with genuine care. Office Depot is so fortunate to have such a dedicated and passionate employee. I don't usually write reviews due to my busy schedule, but Olivia's exceptional service truly deserves recognition. Thank you, Olivia, for your kindness and excellent assistance! This was by far the best customer service experience I've ever had at Office Depot in Signal Hill branch. I highly recommend this location, especially the copier area department.

    Total Office Furniture - La Mirada Show Room

    Total Office Furniture

    (7 reviews)

    $$

    I started having noticeable back pain after sitting on the chair they sold to me as a genuine Knoll…read moreGeneration. When the pain kept getting worse, I finally inspected the chair more closely and saw the gas cylinder didn't look like what should be on a genuine Knoll product. The gas cylinder clearly has a made by KGS Co., Ltd. marking on it. So I called the store to confirm whether the chair I bought was actually authentic and not Frankenstein'd, the sales person who sold me the chair, answered the phone and Instead of actually addressing my concerns, he acted like I was imagining things and insisted that it's a Knoll chair because it says so on the back. He then proceeded by saying that they don't take returns on used items as they're sold as-is, but will check with his manager. He called me a few minutes later stating that they would make an exception for me and take it back for a store credit only with a 20% restocking fee. In other words, they won't stand behind what they sold, but they will charge me to hand it back to them. I asked for the manager to call me, and - a shocker - no one ever did. Zero follow-up. Zero accountability. If you care about product, authenticity, being taken seriously as a customer, are getting basic professionalism, look somewhere else. This was a complete waste of time and money.

    Very good furniture selection that is high quality. The workers there helped find the right…read morefurniture and delivered to my home with ease. No issue and will be shopping there in the future. Great customer service!!

    Pacific ConnecTeq - officeequipment - Updated May 2026

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