I left a five-star review two years ago. Today, they're back, and it's another five-star day. Sure,…read moreI dropped thousands of dollars on the replacement of the pump and all the 30-year-old wiring and such which had failed as a group. It's not like we're made of money, and it's a hard pill to swallow, but it had to be done and I can't imagine it going any better or in a more timely fashion than this team. I called yesterday afternoon when we discovered the pump was no longer pumping. They were out here before the end of day and troubleshot the problem. They were back first thing this morning with all the tools and equipment they could need and had the replacement project wrapped up shortly after lunch. Our pump is running, tank filling, I'll be able to do the dishes and take a shower before dinnertime. The crew, from office staff to the two young men who came out to do the work, were friendly, professional, and understood that no pump means no water, an issue not only for rural residents, but all the animals we support out here. It's nice to work with a locally owned company with so many years of experience in the area that they know the wells like they know their own children. I hope I don't have to call for another decade, but if I do, I know who I'll be calling.

Filipponi & Thompson are a great company! They have been out to my house a few times to diagnose…read moreand repair my well/pump system. They are easy to get a hold of. They return calls quickly and their service technicians can quickly diagnose the problem and fix it right away. I highly recommend them!

Prompt, professional & high quality work. From my phone call to them, to the fix (same day) we were…read moreback in business with our well.

I am a General contractor and purchase the land at 920 Camino Vina in Paso Robles. We built a…read morebeautiful home in 2005 and had Miller Drilling install a well at our property. To make a long story short over the years Miller and it's crew have done an exceptional job on installing new equipment as it failed do to life end of service of the equipment. They have installed a new pump at the bottom of the well after failure, thanks the crews consultation helping me to choose to drill the well deeper due to well depths decreasing due to water use in the area, the pump now is at 700 feet. I replaced the pressure pump several years ago with the help of Miller service tech. Recently the pressure pump failed do to the end of it's service life so Miller installed a new pressure pump which I paid in full with the installation. The new pump has sprung a leak shortly after installation at he PVC that enters the pump as the video from my landscaper shows (i can attach the video). I contacted Miller and the service manager had a new unit installed the next day which was important as I have livestock on the 50 acres that need water. He also stated that he would send in the motor to the manufacture to access the motor and why it failed. It was working and spraying water in the video so I assumed it did not burn out. Hence the new pump as mentioned above also presented a minor leak after installation at the 2" PVC line going to the pressure bladders. I have sent a video of the initial leak as well as the minor leak and requested a tech go to site to repair and charge for a service call. Response from I believe the owner expressed that I am a problem owner and hung up the phone with no discussion or any discussion of the issue or response in the 2 videos sent. I should also note that for the past 2 years I am located on the east coast and cannot be on site. While located on the east coast I have had an excellent relationships with all folks in Paso Robles. I have an excellent manager and have updated the house for sale which included all trades.

I would totally recommend Mike ... He is very knowledgeable, personable just an all around good…read moreguy. I don't say that lightly as nowadays it seems harder and harder to find people that operate with integrity ... Mike does.

We woke up on Saturday morning with no water. Visions of a broken pressure pump, a burned out well…read morepump, or, worst of all, a dry well flowed through my mind. I checked what I could check and did what I could so, but the end result was still no water. When I called Mike, he answered immediately and gave some advice on things to try. He was in and out of cell range, and it was nearly closing time for him on a Saturday, but I followed his suggestions to no avail, called him back with a better connection, and he said he'd come out that afternoon. He showed up in the heat of the day, around 95 degrees and set to work. He was informative and helpful, answering every question with confidence and certainty. I learned a lot just watching and listening. Maybe the cleaning of junk out of the relay box that I did set the stage for success, but shortly he had water coming out of the well and the tanks started to fill again. He showed me a few pointers about things to do if it happened again, and, at my suggestion, we talked about future plans of replacing the 15-year-old well pump and other things to make us water secure for the future. Mark is pleasant to talk to and to listen to, and I will use him without hesitation in the future. He even has easy to use on line payment. He sent me an email invoice before he left, and I had paid him before he got home. Thanks, Mark!

If I could give this guy a zero I would. Contacted him for a new well. Very slow to respond. Told…read moreme It would be 3-4 months. Contacted him 2 months later. Didn't even know who I was. Said he got a new phone and it would be 3-4 months. Contacted him one more time to see where we were on timeline. Guess what. Still 3-4 months. If he didn't want to do it he should have just said so. Now we've wasted all this time with this flake. Don't use this guy. Doesn't know first thing about conducting business

The first well I have had to drill and Chad did a great job. He works by himself which is amazing…read moreand has new quality equipment to get the job done. He did what he said he would do and followed through with everything he said he would do. I can't think of a better person to work with if you need a well drilled.

Jason is the best. Knows what he's doing and takes care of business. He is the only well and pump…read moreperson we want to call on for service.

I called Essential Pump and Well and Jason (one of the owners) answered and we set up an…read moreappointment for an inspection of our pump and well within 2 days. Jason showed up on time, performed his inspection and advised me of his findings within an hour. Very professional and efficient. I will definitely use Essential for any well and pump problems in the future.

I have had the privilege of doing business with Mello and Sons since buying my property 25 years…read moreago. Just last night as it was getting dark I called Wes Mello Jr. I informed him we had a broken pipe causing a flood. He arrived in less than 15 minutes and was a HUGE help. After making sure to stop the water flow, Wes came back out first thing this morning to FIX the issue. I am grateful for a family owned and operated well company that provides INCREDIBLE customer service. Thank you Mello and Sons! You guys continue to come through for us!!!

We have had Mello & Son's Pumps & Motors service our well and connected equipment for various…read moreissues since 1997. We find their charges to be fair. They are always prompt in getting back to us. Wes and his sons are friendly and courteous. They always clearly explain what they found to be our problem, repairing it with no need for a return visit. We have highly recommended the Mello family to several others in need of well service and heard back good reports from every one of them.

This company is the best. More proof of the benefit of family owned and operated companies. They…read moreworked to repair our well pressure pump even when darkness fell. The next day they returned and perfected the job. They never charged us for extra labor but made sure everything was right. They are friendly and cheerful. A pleasure to work with. Good work at a good price. No wonder they are so highly recommended. Thanks, David Bartholomew

Called Essential Pump and Well service and they were at my house within an hour! Rocky did a superb…read morejob replacing our booster pump! Thank you for such fast, friendly and amazing service at affordable price! Hallelujah we have water back!!! This company has secured our business for life!