I flew with FlyNYON June 2017 in New York City. The coolest 15 mins ever! flying over Manhattan in…read morea helicopter , doors off , feet hanging out and enjoying the view. Everything was great from start to finish from service to experience . So much so, I decided to buy SIX 'buy now schedule later' tickets to give as gifts and for myself back home in the Bay Area since I learned they fly in San Francisco too (approx $3100 in flight credit ). Thinking I'd have the same experience in SF. March 11, a FlyNYON helicopter crashes in the East River in New York City killing 5 passengers who could not get out of their safety harness. Articles blame the company for not addressing the safety issue with their harnesses and other speculated issues with the FAA. Tons of people who had purchased tickets already requested refunds for various reasons (articles explained the FAA was no longer allowing these types of doors off / feet hanging off flights) . Although it was a very tragic event , i decided not to demand a refund like so many others since it's not the same experience I initially purchased for. I still wanted to use my tickets after the air was clear and they made the necessary changes to insure safety. May 28, 2018 I decided to use two of my tickets for the San Francisco Classic Experience scheduled for June 1 @ 6:35pm. I booked this flight online and it was fairly simple . I received a confirmation email. I was going to fly and see how it was before giving my parents and sisters their tickets to fly next week as a gift . On the evening of May 31,2018 I received an email from FlyNYON stating the minimum seat requirement has not been met for my booked flight (3 seats need to be booked) . If the minimum isn't met they will reschedule it for the next available flight . They were going to update me the next day. On June 1, 2018 (flight time 6:35), at 12:12pm I received a call from a New Jersey number which was FlyNYON explaining the minimum seat requirement still hasn't been met but I could purchase the 3rd seat at full price or reschedule for the next day. Today was the only day I could go and I thought that was ridiculous paying full price for an empty seat. Especially since two days before there was a 40% Memorial Day sale. I offered to buy the 3rd seat at the 40% off price which they granted. At 3:00pm, I received another call from FlyNYON explaining due to Temporary Fly Restrictions (TFR) from the SF Giants game , the flight time has been moved to 6:00pm instead of 6:35pm. This would allow some fly time before the restriction take effect. Although I had to make some adjustments to be there by then, I said that would be fine . At 3:23pm, I received ANOTHER call from FlyNYON explaining due to Temporary Fly Restrictions (TFR) from the giants game, the flight had to be CANCELLED all together because of the TFR until Wednesday. Umm what?! y'all didn't mention this earlier ?! Why couldn't y'all of mentioned this earlier ?! I just got off the phone with y'all 23 mins earlier! Shouldn't y'all of known there was a giants game before accepting my booking ?! I explained how dissatisfied / frustrated I was with the entire process and the best thing the rep said they could do is refund my credit. Well I'd hope they would refund me my credit. I explained I will not be flying with FlyNYON again be attempting to get my money back from ALL my credit . I would HATE to give my FlyNYON flight credit to a family member as a gift (intended purposes) and have them go through this headache of a process. She explained I'd have to email someone requesting that and would send me an email with all her information . Still have yet to received the email she said she would send me. FLYNYON YOU LOST A GOOD / RETURNING CUSTOMER !

This experience has been an odd one with these guys…read more.. My friend bought us tickets/passes/whatever you wanna call it when they were having one of their sales. "Buy now schedule later" type of deal. There was an issue with the upgrade and he went on the online chat and talked to Vincent, who was very helpful and was able to upgrade us to the sunset flight. Our flight was supposed to take place yesterday. However, my friend got a message from the company stating that they had to cancel our flight because they were using the helicopters for the fires. Now, I am grateful that we got about 48 hours notice (unlike some people), but aren't the fires under control by now? Not to be insensitive at all to the people going through the fires, but I feel like the company should have known about this more than 48 hours ago. I was also grateful for the rep my friend talked to who said we could reschedule or get a refund. We decided to get a refund since hearing all the reviews, this company seems to be unpredictable. Maybe we will try again with FlyNYON, or maybe we will pay a little more for quality and go with someone else in the future.

Kaiser Air is reliably one of the worst FBO's in the country despite their premium location and…read morehistoric name. The terminal is shabby and lacking even in nice restrooms or seating area. But as an aircraft owner and pilot, the front desk staff is surly and inattentive and often one arrives to a slow re-fueling process and it is not uncommon for one to arrive with no marshalling into the parking spot for aircraft even mid day. Car service access to the ramp or rental car placement on ramp is unreliable. If you can, land at San Jose or even Hayward for better service.

Luxury at its finest. You definitely get your money's worth here!…read more KaiserAir is a private jet company that allows customers to fly at their own preferences. Customers fly in the most luxurious planes with all their needs catered to. The customer service is great. Everyone is so kind and friendly! The planes itself are beautiful and so comfy! When flying on a regular plane, the seats are leather and you can angle the seat at almost any comfort setting! I know a lot of planes do that, but I guarantee their planes are much more comfy. Also there is private parking so you don't have to worry about your car. This type of private airline is extremely pricey, but if you want to fly in comfort and glam, this place is perfect. They truly respect privacy and the importance of customer service.

Very impressed with the level of professional service of this company…read more Definately a service I am going to use again. I had an extremely time sensitive business engagement that I absolutely needed to be at, and was very nervous that I might not make it on time. Chris (my pilot, and i believe the owner of the company) was waiting for me, on time, with the plane already gassed up and ready to go. even had an ice chest of snacks and beverages for the flight!! Now keep in mind, I was a first time flyer, and I was pretty nervous.. Chris did a great job reassuring me, and deliverd me promply on time exactly where I needed to be, and even managed to make the flight enjoyable and excitinh for me- a nervous first timer! Overall, the experience was somewhat like taking a high class version of a taxi, but in the air! Thanks Chris!

I have used Centurion Flight Service on and off for about 15 years, most commonly where short field…read morerunway performance is critical, but also at the last second to recover from canceled flights, or to manage tricky schedules. Once they even purchased and flew a replacement air conditioner to me at burningman. Where others couldn't get into a privately owned Bay Area airport, they could. Whatever the challenge, they seem always to find a way. And they are always available.

Dreamline provided us with excellent customer service! When another charter company's aircraft had…read morea mechanical issue, Dreamline came to our rescue. They provided us the perfect service solution via a promptly-positioned replacement aircraft and crew. Great thanks to the Dreamline team! We will definitely use them again!!

Easy to work with and great communication. Service was handled well and pilots know what they are…read moredoing. Great service will use again

Five Star service! Great management! Detail oriented organization with amazing charter pilots!…read more Five Star- Rockstar service!! Fly private with Axis or if you have a plane, have them manage it! The best in the business in Sacramento, CA.

This is one of our favorite FBOs we fly into! The customer service is unparalleled! The staff are…read moresuper friendly, quick, and extremely courteous. The facilities are comfortable...especially important when you have a 6 hour layover! Plus. The coffee machine is AMAZING

First time flying into Modesto and Luis with Modesto Jet Center made me feel at home. Incredible…read moreexperience will definitely be back soon

Hayward BART Station was better than the Oakland Coliseum BART Station, IMHO. It's cleaner and…read moreeasier to access from the parking garage. However, the ticket kiosk needed a little TLC. It's not tourist friendly. It took me awhile to figure out how to use it. So did the gentleman before me. After inserting the credit card, the dispenser won't spit out the boarding card. It required other buttons pressed first. Getting here was a challenge because Google map doesn't have clear descriptions. It kept pointing me to the handicapped lot. I thought I had to park outside of this station, I almost parked at the city garage and feared it would close at certain time. The website to catch the train is essential. I went to https://www.bart.gov/schedules/eta/HAYW to get precise details about the boarding times. Me and my friend took BART to Embarcadero to see the ships at the piers. Being a frugal traveler, using public transportation is a must. So glad that BART can help me to achieve my goals.

Convenient downtown location - gets the job done but no frills. Currently there are 6 foot tall…read moreweeds growing there. Bart is cheap and fairly reliable - I use it now and then - depending on where you are going and if parking is difficult or expensive it can be a bad idea. I don't like the hours. That's lousy. Right as people get out of bars it shuts down. What a racket. All the 5 and 6 foot tall weeds are hard to believe. Its in a median between hayward city hall and the bus stop. Hmmm...