I've been using these guys whenever I needed electrical work done around the house during the pandemic and stuck with them since. I moved into a new home just recently and there was so much wrong in the house that needed fixing. They installed a new SPAN panel since the old circuit breaker was dangerously old and I got their HVAC team to install a modern gas furnace. I told them about the stain I spotted in my garage and Candace helped me set up an appointment with one of their plumbers, Edgar. That man is the best. He kept me in the loop and gave me realistic expectations. He immediately found and fixed the leak and I asked him to install three bidets into my bathrooms and he did it like a solid professional. No corners were cut. They are quite pricey imo, but the jobs are always done incredibly well. Even the patching guy did such a good job I couldn't even tell where the holes were when they were done so all in all it's money worth spent. read more

This is the most unethical company I have ever dealt with. When my furnace stopped running over the weekend I guess they figured they had me over a barrel. The only pricing they would give when I called was the "there will be no dispatch fee". Since I needed them to more than show up in my driveway, I asked what they would charge to diagnose my problem. The only answer I could pry out of them was "it will depend on what they have to do." No surprise the diagnosis cost was exorbitant and the performance of the tech was abysmal. He did almost nothing before announcing that my barely 10 year old furnace was dead and would have to be replaced. Obviously I refused to sign up for a new, exorbitantly priced furnace on the spot. And for the next two days he pursued me like a 1960's used car dealer. By comparison, two days later a tech from another company, came out, charged me less than half as much and left me with a running furnace in about an hour. Three guesses who I will call for service in the future. read more

I called Pacific Coast Home Services to fix a gas furnace that stopped working. After the bare minimum visual inspection with no troubleshooting, the technician wanted me to pay $600 to do a full diagnostic or $1,200 to do maintenance as a speculative fix. Unfortunately, I picked the latter option: it was a total waste of money. Any halfway honest company would have told me to replace the system, which is what was suggested by the 3 other companies I contacted. The furnace stopped working 2 days later. From that point on, they were absolutely unhelpful: they were not available for the next 3 days to give me a quote for replacement options. They sent someone else who claimed to be a supervisor and quoted me options for a replacement gas furnace or a heat pump system. Their quotes are absolutely ridiculous and borderline disrespectful. For comparison, a quote in the $12-13k range elsewhere came out to over $32k with them. Total joke. To top it off, the "supervisor" also fed me lies about some incentives which do not exist. DO NOT buy their BS of "highly skilled technicians with blabla training": they have the same exact licenses and insurance as any other HVAC contractor. They make you sign scary disclaimers which are meaningless. My advice: there are much better, more honest HVAC companies out there. Don't waste your time with this one. read more

Wanted to charge me over $900 for a 30 minute job to replace a valve cartridge for a leaking bathtub spout. Another plumber did it for a flat $100 and I paid for the part ($35:at Home Depot). What a ripoff! read more

Called for service with bad airflow in one bedroom, super polite also waving inspection fee 89.00, so i said send them out, when the technician Roy showed up, he was here for 35 minutes told us that are air cleaner is dirty and that it would be 470.00 to diagnose the issue and it could be more, he said its probably a small motor, after reading similar posts, the same thing happens all the time with this company wasting my time and there's William from MDP came out for 49.95 spent an hour and a half actually listened to me about my complaint brought with him flow meters and test equipment to verify the issue and explained to me and showed me what was wrong with the system, we gave them the job and came out the next day to correct the issues they found, system now works better than ever it was a great experience !!!! Price was fair and above all William the owner knows AC in and out and is a straight shooter ! ! ! CALL HONEST WILLIAM AT MDP: 408-767-3948 We want to thank YELP FOR THEIR REVIEWS TO FIND THESE RIPOFF COMPANIES like Pacific Coast Home Services for showing who they really are which is not caring about the customer, but ripping people off - as you can tell by previous reviews they do this all the time I'm not the only one ! Thanks goes out AGAIN to yelp to uncover companies ripping people off like this Do not contact this company unless you don't care about money because they will bend you over and Rip you off read more

We had one of their plumbing techs came out on Monday for a leak in our crawl space. The crawl space had water in it, so the tech came up and said we needed the space dried by professionals before work can begin. I checked my email and the tech sent a work order to have (2) 5 foot pipes replaced in the kitchen waste line. Pacific coast home services wanted $4k for this job. WTF? We put floor air movers on the space and had it dried out in 2 days. We then had another plumber come out and do the repair for $650.00 It turns out, the 45* elbow had a crack. It took literally 35 minutes to repair. I would strongly suggest not doing business with these guys. In a time of crisis, I can see how nice people can get conned and ripped off by these crooks. read more

Pacific Coast Home Services - Electricians Near Me - San Jose, California

Just had them come out to fix my circuit breaker. Electrical work is sooo pricey, but they were extremely punctual and professional! Dispatch gave an estimated time of arrival wast between 12pm and 2pm. They showed up at 12 sharp! (Took a few extra minutes to find my bldg b/c my complex is a maze!) They were able to locate the rare breaker switch for my unit. It was a really old model. Got me installed and back in business under an hour, including the round trip to the store to buy the breaker! read more

Pacific Coast Home Services - My older circuit breaker. - Electricians Near Me - San Jose, California

Uzi came out gave me great service was very helpful and professional I will use the service in the future . Although I did not use the service he was very nice read more

TL;DR summary : - Company extremely over-charges for replacement parts - Company does not take ownership to address customer complaints or concerns I have spent more than $5,000 with Pacific Coast to replace my outdoor A/C unit and coil over last couple of years. Recently, I called them again to check out a problem I was having with the new A/C unit. After looking into the problem, the technician diagnosed it to be a broken capacitor that needed to be replaced (unrelated to the new A/C unit). The problem is that they decided to charge me close to $350 for the replacement capacitor (see screenshot of invoice) on top of the $560 charge for the labor costs. I don't mind playing $560 for labor but $350 is extremely excessive for a new capacitor. As it was getting late, I didn't want to make an issue of it with the technician as he had been working hard at it but he assured that they were charging a reasonable market rate for it. So I settled the amount. But after the technician left, I decided to look up how the capacitor costs and it's a $10 part!! So I called back the next day asking to speak to someone about this over-charging. A reasonable markup is to be expected but how can anyone justify charging $350 for a $10 part? Over-charging was the just first step. This was compounded by the fact that no one in position of authority to address my concern would call me back. This service was done in late August 2021 and the only reason why I'm writing this in January 2022 is that I've given this company ample time to address this issue. I called repeatedly and after repeated assurances that someone would call me back, no one did. And what's worse is that every single manager that I was passed on to would ultimately leave the company. I finally was put through to the GM (Jim) who seemed genuinely interested in addressing my complaint. He promised to refund me part of the cost and I was OK with that. Well another two months passed and no refund materialized. I called back yet again and what do you know, that GM has also left the company. read more

Pacific Coast Home Services - Electricians Near Me - San Jose, California

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We spent a huge amount of money for a new electrical panel and several new electrical lines. We thought the price would buy us good service. Wrong. Too many visits, one tech re-did the work of another and said the first guy must have been asleep. They did not show up for the city inspection and we still, nearly a year later and after multiple requests, do not have a signed permit. Claire from San Jose read more

Just recovered from the feeling that I may got rip-off for my water leak, fixed by Pacific Coast Home Services (Milpitas). But it was my mistake to make the decision in a hurry. The overall office responses and repairs work are very good. The "1" rating is for the quote and pricing for about $1,000.00, including a 3% credit surcharge, for 1 hour plumbing repair. I am really questioning the bases for the estimation, after the "quick" repair. I should get multiple quotes, even if I want to get the leak stop ASAP. Since I was in a hurry to stop the leak - a sprinkler valve dripping nonstop. I was convinced that is expansive because replacing shut off valves (2) is complicate and the work will be done professionally by licenses plumbers with 90 days warranty. They asked me to sign a contract on a small hand held tablet and failed to email me a copy, as promised. Let me skip the details. Here is the summary. 1. A professional and honest contractor could give you an expansive repair estimation for some unknown reason. Especially, the person only gives you the quote and the actual repairs were done by other person. 2. Slow Down, if you cannot get a written quote for the detail repairs description. In this case, a written quote will cost me $89 for the dispatch fee. Don't sign a contract without actually read through it. Anyway, it is my mistake not to get multiple quotes. BUT, $1,000.00 for one hour plumber job?? read more

Juan Murillo and Danny Tham are fantastic electricians. To install a SPAN panel, they were careful, methodical and quick to transfer the circuits from the main panel to the SPAN sub-panel. It took less than 2 days. Pricing and problem solving can be better. SPAN told us the range of all installation cost was between $3k to $10k, depending on the location. Ours was $19k+! After reading the comments at Yelp, I did not get a second quote and went ahead with the installation. My mistake! Sales coordination and installation handoff can be better. Just a 10 minute overlap would make things much more efficient for the installers. Technical resolution is taking too long! Installation was done on July 7 and it is still not working. The problem is data communication between SPAN and solar panel and backup batteries. SolarEdge Model SE7600-A-US is not supported by SPAN. It was never checked before installation. When the problem surfaced, I was told that was unforeseen and hence would involve more charges. A week later, I was told a technical solution was found. Two weeks later, still no solution. This week, the manager came and suggested a potential gateway solution with SolarEdge or Sunrun. We will see what next. I am also looking for a heat pump to replace air conditioners and furnace. Plus a new meter and panel for a cottage. I believe Pacific Coast Home Services have good people but I will get second quotes this time read more

I had 3 different HVAC companies come to my business for a service fee to provide me a Diagnosis of what's needed to fix my ac unit . 2 Technicians spend about 20 mins analyzing what's needed and have me a diagnosis. Pacific coast technician saw the unit for 5 minutes and gave me a standard letter saying it will cost me $945 for pacific coast to provide me a diagnosis on what's wrong !!! So basically they are saying spend 1k and we will tell you what's needed !!!! What a rip off !!! Be warned !!!!! Stay away !!!! read more

Our AC unit was installed over a year ago by Pacific Coast. Last week it would not kick on. Called Pacific Coast Home Services and scheduled a service. They provided up to date status on technician arrival. The technician, Emerson Martel, arrived early. He went through the compressor and agreed it was not charged. Emerson spent many hours tracing the leak checking the compressor and the inside unit. Recognizing he was not able to trace the issue, he called his supervisor thinking there could be an issues with the compressor internals. Emerson cancelled other services and stayed the day to trace the problem. After telling us to run the system and see if he could detect any leaks, Emerson called another technician who came out and determined a possible cause in a small gasket. These guys were committed to solving the problem. Upon leaving, they gave clear instructions on running the system to determine if the issue was solved. And if not they were ready to be back I have used Pacific Home Services. These guys know HVACs and stand by their work. I have been impressed with them every time. Highly recommend. Thanks Emerson and team!!! read more

They saved my kitchen!! We had a plumbing company out to fix our clogged kitchen sink. There was no clean out for the kitchen pipes so they had to cut a hole in the outside of the house to put one in. The plumbing company doesn't fix the wall though so we were left to figure that out on our own. We called PCHS since they do plumbing and home repair. Their technician came out to fix the hole and somehow noticed a hairline crack in the new pipe. He asked us to run the water for a couple of minutes and sure enough there was a crack in the pipe the other company had just installed. If he hadn't noticed that and patched the wall that leak would have destroyed our kitchen. PCHS fixed the pipe and patched the wall. Really great experience and we will be using them for all out future plumbing and electrical needs. read more

Pacific Coast Home Services - Patched wall nice job! - Electricians Near Me - San Jose, California

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I've had PCHS out to do many jobs over the years. Always very pleased with their work. Yet another great job done today. I had Christian and Chris out to clean my ducts. The returns definitely needed it and their vaccum brush machine kept the dust down to almost nothing. Very happy and impressed! read more

If you're desperate, still don't utilize them. Quoted me $12,000 for an Amanda (compatible for trailer homes). Found someone close to home, I'm getting a Lennox (Top of the line) for $6000 less. Do your due diligence even if the conversation with PCHS Rep is sounding sincere. I know, they almost had me. read more

Bobbie Jan. 21,2025 Pac. Coast sent two men &, they stayed for 45 mins. Said they checked everything & got the heater started. Told me I needed a cleaning job. They told me that they didn't see anything wrong with the inside of the heater & told me that I should have a more completed check up as soon as possilbe. They said they would email 3 estimated work jobs starting at $8,700, $7,600 or $5700 for check up & cleaning. They never credited me the $89 they charge for travelling. I wanted to use my VIsa., & they said they would have to charge me 3% so I de- cided to pay them cash. They wouldn't give me a receipt so I had to have them write on the performance slip that I paid them cash. Later that night the Heater wouldn't start. I called & Left 4 messages & the Manager never returned my calls. I had no heat for 5 days. I thought they would come out so Iherefore I didn't call another company until 5 days later. I told Pac. Coast that I was 93 years old & didn't want to go another night of no heat but no one called me back. Got another company on Tuesday., they examined my heater, put in a new circuit board & a ignition starter switch. Said it didn't need cleaning & didn't charge me for travelling. I got scewed by this company & they wanted to scam me more by getting a 2nd checkup if I paid them between $5,700 to $8,700. This is the worst family oriented service company I have ever dealt with. read more

We used this company about a year ago. Had a few issues and called back. I want to give a shout out to Carlos Morales. He is prompt, knowledgeable and very personable. He addressed the issues we had in a timely manner. This man would be an asset to any company. Thank you Carlos you get 5 stars! read more

Pacific coast home services 6/27/24 1:56pm Edgar gave a verbal of $ 1,864.32 which is 4.6 times the $400ish bids for removal of old garbage disposal and providing & installation new garbage disposal. I did not express my thoughts nor fall down laughing. I'll presume a major misunderstanding or a I'm too busy unless you overpay bid. There was no response to above from the company, which is a sad commentary. read more

I paid 400 to do sewage scope. He did and refused to give me scope captures unless I pay 200 more or accept 20k contract he proposed. Other guys came and did scope and estimate for free, They even have the locator to pinpoint exact location that needs repair with 25% less than I supposed to pay for Pacific Coast. So eventually I don't need the captures. Greedy and dishonest won't go far. read more

Not available 24 hours as advertised, as I called at 6:20 am and no one picked up. I called back after 7 am scheduled appointment, and the worker arrived early. The cost to replace a two-plug wall outlet was quoted at over a thousand dollars. I paid the call service fee of $89.00. Dismissed the worker. I am a disabled senior and find it hard to believe that this kind of abuse is still happening. Buyer beware! read more

Pacific coast home service is a good electrician company over all. Their quote is detail and their customer service explains the scheduling and work of scope cleanly. I have asked them to help me install 6 recess lights on the ceiling and I think they did a good job overall. The work only takes half a afternoon. I recommend their service. read more

Pacific Coast Home Services - Electricians Near Me - San Jose, California

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Warning. Long review incoming. I was in talks with a few people for a 2 unit mini-split system, and got a few quotes. I chose Pacific Coast because they said they had a WiFi unit for the price I was looking to spend. I made an install appointment and told them that I work 60-70 hours a week and asked if they can do the install in 1 day, since I don't have a lot of free time. They said yes. Install day came and I noticed they only brought in 1 unit. I asked them if they are installing both. They said they are only installing one unit that day and will come back another day to install the second unit. I was a little frustrated. I asked if that unit would be up and running when they were done and they said yes. By the end of that day they said that they were done with the install. I asked if I could use the unit. They said no because the electrician has to come out and run power to it. A little bit more frustrated. They asked me if I wanted the electrician to come out the next day. I said no because I had to rest in the morning for my upcoming 16 hour shift in the afternoon. I asked to be scheduled the next week on my next day off. The next morning at 7am my doorbell rings and it's the electrician. My frustration level is continuing to rise. I tell the electrician he can go ahead and work and to call me if he had any issues. I go back to sleep and he calls me about an hour later. He tells me my power line coming in from the street is bad. It's frayed and burned through its housing. He said it's a fire hazard. He gives me a quote on it, and of course after hearing that, I agree to have it replaced. He also says my main electrical circuit panel is old and I should upgrade it. I agreed to it. He said he would come back out on the day the mini-split team was working. He said he would finish all the electrical that day. Second install day is here. So both the installers and the electrician are there. I asked the installers if the second unit will be finished by that day. Their response was, "I'm not sure. I hope so." Unacceptable answer. It was supposed to be a one day install. I also asked them if this unit would be able to connect to WiFi in order for me to control in from my phone. The installers looked confused and began asking each other if the unit was able to do that. The electrician was working on the main power line and the main electrical circuit panel. I asked him if he would also be running power to the mini split system. He seemed confused and told me no. He said he was only there for the main power line and circuit panel. At this point I am extremely frustrated. This company seems as if they will tell you anything you want to hear to acquire your business. The lack of communication and professionalism is astounding. I called my project manager and told her what the installers and the electrician told me. She said she would call me back. She called me back and told me she was sending out a second electrician to run power to the mini split system and that the mini split units had an adaptor that can be installed for the WiFi, but the adaptors are out of stock. I asked when they would be back in stock and they said they had no idea. Everything got done that day and they said they would let me know when the WiFi adaptors were back in stock. I got a call shortly after and they said the WiFi adaptors were in stock and I scheduled an install. The installer came and said he never installed the adaptor and looked very confused and spent a lot of time reading the install manual. A month or 2 later, I noticed that my mini split unit in the living room was leaking water. Someone came out and said my pump was leaking. He said he fixed the problem. Fast forward again and the unit was leaking again. This time they sealed the roof where they drilled in to install the unit. Fast forward again and I found a leak in my garage. This time it's where they drilled a new hole to run the electrical down from the main power line to my new circuit panel. They sealed the roof. Fast forward again and now I had a screeching noise coming from my unit in the bedroom. Someone came out and could not recreate the noise. He said next time it happens to record a video of it and text it to him directly. I texted him the video. No response. I gave up on that issue and am just living with it. Fast forward again. The living area unit is leaking again. The guy they sent out said the last guy that sealed the roof did it wrong and that he had to re-do it. Fast forward about a year. I get an error code and both units stop working. Guy comes out and says all the refrigerant leaked into my wall because of a bad install. Fast forward another year and I notice the AC is cold, but not as cold as it should be. I figure the AC unit just needs to be serviced. Guy comes out and guess what? Another refrigerant leak! Do yourself a favor and go with another company. read more

This company came out and told me my leaking toilet was due to not having a wax gasket. They then charged me about $500 saying that it would fix the problem. I was not offered insurance nor was I told it wasn't insured. When the toilet leaked again I figured the problem hadn't been resolved so I called them again. They wanted to come back out and charge me another $500 to redo the gasket. I told them absolutely not as I think they should stand by their work and if there's still a problem after they said it would be fixed they should rectify the situation. They comped the follow-up and this time provided a die test to see if my toilet had a crack in it. They told me that it would actually an issue with my flange. They quoted me $3500, minus $500 for the first job, to fix the whole thing. I got a second quote from a different local plumbing company with a price of $500 to fix that exact same thing. This company is a place that will take advantage of people who do not understand plumbing issues. I recommend going somewhere else for your plumbing needs. I would recommend Ernie's plumbing in Gilroy. They are a local family owned plumbing business and they were able to fix our problem for just a fraction of the cost of the Bay Area golddiggers society. Joe/Tiffany read more

Pacific Coast electric is really running money fleecing businesses. Issue - couple of rooms in my house had lost power Pacific coast charges $90 visitation fees. After looking at the rooms that had lost the power technician said it would take me $700 to diagnose the Issue and then cost of repair. Luckily I declined the diagnostics and just paid $90 visitation fees. Called my Handyman who just fixed a broken/burnt circuit breaker. Cost $150. read more

Ricardo was on time and explained the problem as he fixed it. He was able to correct something that others had missed. I think Ricardo is a great asset to the company and in my eyes deserves a raise. read more

I called Pacific Coast Home Services at 11:30 PM. I attempted to install my own Nest and ran into the problem of no power to the blue C wire. Luis Martinez came out in the middle of this heat wave, we went 2 nights without air. Luis was so professional and kind, he walked me through every step of Pacific Coast Home Services processes. He went above and beyond for his level of respect and courtesy. He wore his mask, and booties. Luis took pics for future work and maintenance possibly needed. He explained every picture in detail and the process behind it. We feel so good about having Pacific Coast Home Services come back for future work because of Luis Martinez' professional, personable, caring manner, and knowledge and scope of the job. Thank you for saving us in a heat wave! read more

Pacific Coast Home Services - New Nest Learning Thermostat - Electricians Near Me - San Jose, California

great timely service! The technician was friendly and helpful. I would recommend this company.

I want to thank the Pacific Coast Hime Services for doing an outstanding job. I needed a new HVAC system because it was leaking water and not cooling. Jeremy did a thorough job evaluating my system and giving me a reasonable quote with different options. He explained everything in detail that I could understand. During the install, Cesar Ortega , Christopher Emmert and the rest of the crew were phenomenal. When Chris looked at the old unit, he saw cracks and defects that were major problems if we kept using the old unit. They were efficient and explained everything they were doing along the way. The were respectful , professional , and easy to work with. They made sure I was satisfied with the work. They tested the system and help set up the new thermostat to make sure it was working properly and cleaned up afterwards. I appreciate their hard work during this very hot day! This is the second time that I've used Pacific Coast. I am impressed and they have earned my trust. I plan to use them for my home needs in the future. Thanks to Cesar, Chris, Jeremy and everyone at Pacific Coast! You all get 5 Stars! read more

Pacific Coast has done jobs for us in the past. Recently they installed all new ductwork for us and did a super job, as we've come to expect. The HVAC manager Chris was very available to us; he answered questions, told us the status of the job along the way and generally was very helpful. The guys who did the work were outstanding, again, as usual. Antonio, Christian, and Juan worked like crazy in a small crawl space to get the job done asap. With the recent heat wave we've had, it couldn't possibly have been pleasant work and they didn't complain. They were obviously knowledgeable and skilled, but also friendly and understood our situation very well. Highly recommended. read more

Salvador and Carlos showed up right on time and proceeded to methodically track down the source of two GFCI plugs tripping. I have had a lot of remodels done on my house, and there are multiple electrical panels and subpanels around here, any of which, in my mind, might have been the source of these issues. Long story short: they figured out that a switch controlling an outdoor awning, installed decades ago, (and apparently mis-installed) was shorting out and tripping the outside GFCI and an indoor one as well. After that discovery, it was fairly straightforward, although I still might have that switch re-engineered to prevent this from happening again. Both Salvador and Carlos were efficient and communicated everything they were doing in an easy to understand manner. I was very happy with their work, and really happy to have my outdoor lights and kitchen plugs working again! read more

It's a month later, and my project is done. Overall it's been a good experience working with PCHM. Carlos, Christian and Kenneth were meticulous and dedicated in their work. Again, they were respectful of the elders and a toddler crying in the house. Christian suggested good places to add the new circuit wires that are solely used for our space heaters. My mom enjoyed talking with Kenneth who ended up introducing himself in our Ilokano dialect. He ended crawling all over our attic to add new circuit wires. Carlos ended up returning to add the circuit breakers and attach the wires. Overall, I appreciate the warmth, honesty, and professionalism of the electricians. I felt comfortable asking questions and clarifying any concerns regarding next steps with Jaime via text. I also appreciate the customer service representatives I called weekly as requested updates regarding fee updates and adjustments. read more

Had Pacific Coast out here yesterday to check out hot water heater. 1) They answered on the first ring! 2) They had someone out there within an hour - about an hour sooner than I expected them which was very cool! 3) The tech, (Bryan G) was very courteous and got right to troubleshooting our hot water heater. Being that it was over 10 years old, we agreed it was time to replace it. Also... Bryan wore a mask at all times - even though he was outside the whole time as well as socially distancing. 4) Bryan was out the next morning with our new hot water heater. 5) Bryan had everything done within 90 minutes. 6) After Bryan left, I took a hot shower! This is maybe the 4th time I've had Pacific Coast Home Svcs out for different various work from electrical to HVAC. They're always super professional and truly quick and their quality of work and service is always premium. When our hot water heater went out, I must have called 12 different plumbers. 9 didn't answer and the other 12 couldn't make it out until next week - then my wife reminded me about Pacific Coast - it slipped my mind that they did plumbing too! ‍ So at this point, I'm using Pacific Coast Home Svcs for just about all my home service needs! My ONLY (slight) complaint: The 3.5% interest credit card charge. I know businesses get charged by the credit card companies per transactions but... I don't know, if you can't waive it, maybe split that fee with the customer? That said, with the overall quality of Pacific Coast Home Services, it's worth the credit card fee. Thanks again guys! read more

Pacific Coast Home Services - Our new hot water heater just installed by Pacific Coast Home Services! - Electricians Near Me - San Jose, California

Charged me $600 to do a "level 2 assessment" which consisted of opening the electric outlet, closing it back up, and telling me that it can't be fixed in its current state since it doesn't meet code and it would take $4000 to bring it up to code. What a rip off! read more

Horrible services, dishonest, bad communication. I want to have a wall heater replaced; at first I want to buy a new one myself and have PCHS install it, they agreed; but at the day they send technician, PCHS said they can't install it and I have to pay for a new one. I agreed as most other home services also said I have to pay for a new one. On Jan 5th they sent a technician to take a look. Technician is a nice guy, and said I should get a quote the next week. The quote never arrive. I got frustrated 1 week later, and called PCHS several times. They promised that they are onto it, that I should get a response in a day or two. The response never arrive. Fool me once, shame on you; fool me twice, shame on me. read more

Pacific Coast is a fantastic company, with thorough & professional service. When it came time to replace our furnace, we decided to get AC installed at the same time - Pacific Coast did a stellar job of the project in a very short amount of time. They were respectful, patient, & straightforward with us about the process. We were very happy with the system they installed and how quickly they got the work done! Additionally, they used masks for our health, used foot covers & drop cloths to keep our home tidy, and thoroughly cleaned up everything when it was done. Great work! So many thank yous to Raymond, who helped us understand what to expect and worked with us to put together a system that worked with our budget and needs. Another huge thank you to Noah, who took the time to answer our endless questions during the job. read more

Pacific Coast Home Services - New furnace to replace our broken one. Very limited space, but they worked with it! - Electricians Near Me - San Jose, California

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I would be extremely wary of this company. I had two plumbers call out to my home to look at the shower which wasn't working. They were very knowledgeable and were able to diagnose the issue. The 1 star review reflects the quote I was given which is daylight robbery. They quoted me $8000 to replace a shower valve, 8 thousand. I was shocked when they said this and told them I would have to check with the landlord. I then google the price of a shower valve which is between $30-80, and then rang around a few others plumbers and got quoted between $500-900. I ended up paying $749 for the shower valve to be replaced by a different plumber. Madness. read more

Called them to do warranty work on a short in the garage. Over the phone they had confirmed that it was warranty work. They ended up saying the whole circuit was fried and that they'd disconnect the garage lights for safety. (Power tools and a burned out neutral) This was fine, but they didn't do this by shutting of the circuit breaker, they did this by messing behind the panel (so I couldn't turn it back on) This wasn't an issue until night time when we realized they had shut off the lights to the kitchen and porch. No harm no foul right? So I called, explained the situation, and asked them if they could restore power to the kitchen (since they apparently did something to behind the panels). So they sent another tech out who was super nice and polite but a bit stumped and said they'd get it sorted out tomorrow. Totally cool, I get it, you're busy. It's someone else's work. We'll live. But the tech never showed or wasn't scheduled the next day. So now the kitchen lights are out for the third day in a row, I can't safely turn them back on since they did something behind the panel, and the reception (dealing with my family who wants those lights on) told us "you already got two free visits". I mean, they came for a short circuit and now our kitchen/porch lights don't work on day three? The price for putting extra circuits in the garage and restoring power? Just under 5k. I was cool with entertaining that idea when they were going to restore lights in the kitchen but now they're just leaving it as is. So to me, this now seems like a super underhanded sales strategy for what was supposed to be some free repair work under warranty and now I have no lights in my kitchen for the third day in a row. This was something that was potentially a good customer experience and really soured it. read more

Clearing out a plugged toilet. The service technician used an auger and after working on the plugged toilet he cleared it after about 15 minutes. Before he did this chalenging job, he had his assistant have me sign numerous contracts, the signing of which took about as long as clearing the pugged toilet. The two technicians charged me $895. This is at least double what other services charge. I had no experience with this service and have checked other services who charge much less. In the end, he did the job contracted for, but charged too much. read more