Found Axis through Yelp and per the reviews they were spot on. The owner was extremely responsive…read moreand I never had to follow up. He showed up on time and as promised per his email. He submitted my back flow testing papers and confirmed via email. He didn't charge for travel time (which other businesses did which I thought was odd). This guy seemed honest and very fair prices. Highly recommend.

Highly recommend! Efficient, fast and reliable!! Glad we chose Axis for our backs flow testing!read more

While the field backflow testing service itself was adequate, the company's back-office operations…read moreare poorly managed and unacceptably disorganized. Their reminder system is not aligned with municipal requirements, and their billing and accounts receivable processes are fundamentally flawed. I was repeatedly told by staff that a prior invoice had not been paid, despite the fact that I retained written confirmation showing the payment was submitted through their Intuit QuickBooks link and acknowledged with a "thank you for your payment" email. Despite providing this documentation, the company unilaterally canceled a scheduled service appointment the day before it was to occur, citing non-payment. When confronted with proof, the explanation shifted to a claim that they "never received the funds from the credit card company," which is not a defensible position to place on a customer after confirming receipt. These outdated business practices, inconsistent internal communication, and lack of basic financial controls introduce unnecessary risk for clients. While I had initially intended to continue using this company, the operational failures and resulting service disruption make them unreliable and difficult to do business with. There are other providers who can deliver the same service with greater professionalism, transparency, and reliability, and I will be pursuing those alternatives going forward.

I don't recommend this company to anyone. I used them for over 7 years for two properties with 5…read moredevices in total. This year due to an emergency situation that I needed to go to hospital, I couldn't keep my appointment. I asked Loren Hanson, the owner, to reschedule the test date for me, he replied by saying 'we don't work for you any longer! Loren has no appreciation of customer royalty.

Juan Rodriguez came to our home, took one look at the dry patches in the front lawn, made an astute…read moreobservation, did the quick repair and was done in about an hour. The guy knows his business, works efficiently and his rates are reasonable. Highly recommended.

Juan and his crew are prompt, kind and know everything there is to know about irrigation! I have…read moreused their services many times and would recommend them to anyone wanting an experienced team!

Been using 5 Star for few years for winterization of our irrigation system as well as the backflow…read moretesting. They're very courteous and responsive to communication. Their fees are competitive as well. Highly recommended.

VERIFIED THE BEST! The City of Mercer Island sent notice that we needed a backflow test. The notice…read moreincluded a list or 40 companies that were approved by the city. I loaded all 40 of them into my Claude AI program and asked the AI to tell me which one was the best. Which one had the highest ratings and had no bad feedback. It came back stating that 5 Star Backflow was the BEST of the 40 approved companies! I then called Josh, the owner of 5 Star Backflow, and he and his team worked around the clock to help me because I was up against a deadline. His communication with us was spectacular and thanks to him our water did not get cut off. We even had a complication with the backflow valve being broken, but he got it taken care of and he went way above and beyond to help us. I wish I could give him a 100 stars, because he is the real deal and he deserves a great review. If you need a backflow company, 5 Star Backflow is the absolute best! Thank you Josh!

Good service, professional We have used her services for…read moreall our jobs that require backflow testing. She is always responsive and professional. Thank you

Great service and they were able to fit me in within a week. I am very pleased. I will be…read moreutilizing Batgirl each year for my required backflow device testing.

Linda is awesome. We have used her for over 5 years and I always feel like we are in a pinch when…read morewe need her services. She responds quickly to emails and is very accommodating to your schedule. She is trustworthy, friendly and her prices are fare. Don't wait until the last minute for your back flow test:)

Prior to this last testing, I would've given a 5 star review. I have used Linda for the past 15…read moreyears and even set up testing for our HOA of 90 homes, unfortunately this will be the last time I use her. Communication was poor, paperwork was never left under the doormat and results were not submitted to the water district until I contacted her multiple times. After numerous emails over the past week, I was forwarded the paperwork which had "sample" written on it. My address also appeared to have a 4 where there should've been a 9. I was told that it was correct and submitted to the district. Upon calling the district, there wasn't a record of it. All submissions are done online and there are things in place to make sure addresses are correct. I contacted Linda again and was forwarded a screen capture of the submittal of test results. The test date was incorrect since she had come the day before. Results were not submitted until they were a week past due. I am still not sure if she actually tested since she was questioning whether or not she tested the right house.

Arrowhead Plumbing really came through for me. I sent them a few photos of the setup, and they were…read moreable to give me a firm estimate just from the pictures, and that estimate was hundreds less than the big‑boy competitors with the fancy trucks. They replaced an old PRV and added new shutoff valves after another plumber measured my static pressure at 95 psi. The communication throughout was great: quick replies, clear explanations, no upsells. After they finished the work, they took the time to walk me through everything they'd done and what to expect going forward, which I really appreciated. Overall, just a straightforward, solid experience. I'd definitely use them again.

They had quick replies and the work was easy to schedule. Completed on time. Would recommend.read more

They are no,longer in business. Too bad. They were honest and did excellent work. The good news…read moreis they have suggested that their customers switch to Hans Plumbing which we have done and used twice with the same professional and honestly. Mark Schuerman is an important part of their operation as he has migrated to Hans! You can request Mark as we have both times!

We have been using Schuerman plumbing for over 15 years and have been completely satisfied every…read moresingle time. They are always prompt, kind and do excellent work for fair prices. We will continue to use their services as long as they are in business!

I was very happy with this company from the office staff to the salesperson and especially the…read moreplumber who installed the new garbage disposal. It works like a charm and I'm so happy with it.

I had a great experience with Ally Plumbing and their technician Donny…read more My tankless water heater which they installed 8 yrs ago was not performing well for either hot water or radiant heating. Donny was extremely thorough in identifying the issue and diagnosed that the unit I had was not the right size for my home. In addition the piping was inefficient and not up to code. They offered to refund the prior install, designed a sleek solution with a new combi boiler and somehow managed to make everything fit perfectly into the very small mechanical room in my home. This was a complicated install made even more challenging by the small space, but Donny's workmanship and problem-solving was excellent. They were able to accommodate my schedule, finished on time and were collaborative with me throughout the process and helped me land on a solution and price that I was satisfied with. My home has never been this comfortably heated in the winter before while not compromising on hot water in the bathroom and kitchen. I highly recommend Donny and Ally Plumbing for quality work and a team that truly cares about doing things the right way.

Don't let their competitive prices fool you- Saltos Landscaping are pros and they did a great job…read moreon our retaining wall. They had it up in no time. We literally are still telling eachother how stoked we are on how good it looks. Every step of the way they were total pros and were good at communicating and left the place looking just great. All around thumbs up and would def work with again and recommend to friends.

Very awkward and disappointing. Was given an estimate for weed removal and spray and accepted. Was…read moretold they'd give me a call/schedule a time with me to come back and do it. 20 days later and with no call or text I come back from breakfast to a guy I've never met on the lawn. He says he can't contact his boss, who isn't answering. And he doesn't know what to do here. So asks what I need. I repeat the same service request I got an estimate for, and he says they can only do about half the lawn, as the spray would kill other trees I have. Also says that I will have to pull the other weeds out as they only spray. None of this was told to me previously before hiring them. So, I would be paying someone to do about 40% of the service I requested, who showed up without any communication, and whose boss is not answering? I cancelled and will be hiring a company that can do all of the work I requested with proper communication.