Any time I get home from the airport I text or call Pachy taxi. Very reliable and friendly. Way cheaper than uber every time.

Excellent Conveyor. This is the taxi you want! Reasonable rates and friendly service. Aloha...

Pachy Taxi saved us in Volcanoes National Park when we returned to our rental car and found a completely flat tire. I was almost in tears dealing with the rental company and the tow service, so I was incredibly appreciative when Pachy told me "no problem, I'll come get you." We had our luggage with us, and the tow company won't let you ride in the truck, so we loaded ourselves and all of our belongings into Pachy Taxi. Our ride back to the Hilo airport to pick up our replacement rental was safe and enjoyable. When we got to the airport Pachy stuck around until we were sure we had a new car. Mahalo Pachy Taxi! read more

Pachy helped us out in a big way...we lost the keys to our rental car after an amazing dinner at Volcano House in Volcanoes National Park. It was dark, it was raining and after an hour of searching the restaurant and parking lots, my husband waited for the tow truck, I needed to get my rain soaked self back to our cottage about 10 minutes away. Pachy came and rescued me, he went back to Volacno House to make sure the tow truck driver would drop my husband off at our rental (well past 11 pm). We booked him the next morning to take us to the rental car depot in Hilo so we could get another vehicle. He was prompt, caring and made this unexpected ordeal so manageable. Thank you Pachy. We highly recommend you to anyone in Hilo/ Volcanoes who needs a safe, reliable vehicle and driver to get you where you need to go. read more

Call them for pickup from the airport, if you aren't renting a car, or your flight is delayed and the car rentals are closed, by 9 or 930pm.

Keeping what is a long story regarding our saga( from Honolulu to Hilo short.----- At the end of our ordeal we had the great pleasure of having Packy pick us up for lift to our condo. Packy was a true angel getting to our place but, more so, helped us out the next day......ride back to the airport for rental car pickup, really helpful when I left our car keys in his van and further dropping the keys off a a nearby Restaurant. Packy is a caring, trustworthy and honest man. Support the local economy. Uber etc are fine but getting Packy on board is more. Packy's the real deal. We'll always be grateful to Packy as making the first touch of beautiful Hawaii our first and lasting. Enhance your trip. Call Packy Taxi. ON our last night in Hilo, we took Packy to dinner at Ponds Restaurant. (aside: Ponds is a great place for dinner) Our 10 days ended on a great, and grateful note. In no small part......Packy's role was huge. Henry and Marion Simpson Mukilteo, Washington read more

The cab doesn't look all that spiffy but it was a ride home after a 12 hour travel day. The rates seemed reasonable. A lady and I shared a ride and I was the first off. The ride was nice. All told I would recommend this cab. read more

Flight got in after 11pm on a Friday night. Only taxi still working. No Uber drivers either. He stayed around and made multiple runs to hotels to make sure everybody had a ride. read more

Pachy was great - trustworthy, excellent driver, arrived early, got me to the airport on time, gave me two facemasks because I forgot mine, knows the ins and outs of the island super well and he even took me to a ATM on the way (and then another when the first one didn't work) so I could get cash (though he also takes credit card). Always calling Pachy when I'm in Hilo. :) read more

Pachy Rocks! other taxi services?... who? where? nope. :) Ride with Aloha, ride w Pachy! read more

Pachy taxi was professional ,amiable and on time. I recommend heartily...when you visit the Big Island...big five rating.

Sweetiest man I have ever met he helped me when no one would I have a lot of respect and love he's a very down to earth

He saved me !! I was stuck at Hawaii Volcanoes National Park and he came out and got me. In the car, he offered me a blanket to use because I was cold from the rain. He asked about the details of my trip to the airport and suggested a less stressful, less expensive option. He let me charge my phone, he was a great conversationalist, and I felt reassured that things were going to work out well. read more

This guy is one of the sweetest people you'd ever meet! I highly recommend taking a tour around the island with him, way much better than any other company. And he got us right on time to the airport on our way back home... Thank you!!! read more

Had a wedding to attend on Oahu. Called to let him know we would need a ride from Hilo to airport at a certain time and would call him when we got to the location. When we arrived to park our car and call him, he was already waiting for us! Excellent customer service! We will definitely use him in the future. read more

Nice guy. High prices. Maybe take a taxi to a Lyft or Uber. Otherwise, prepare to spend more than $50 for a short ride.

Great guy, super funny and loves animals! Will always pick Pachy when I'm in Hilo!!

Honestly. 10 years in Hawaii. Never met a better taxi driver. Great person. Thanks again Pachy!

Pachy is a great guy providing great service. He always arrives early and is very friendly. Also has a very nice new van. I use him exclusively in Hilo! read more

Pachy Taxi should change his business name to Greedy Taxi. I was at the Hilo Airport tonight on New Year's Eve 2016. Pachy shows up at the Taxi area at the Hilo Airport, and announced to myself and another woman that "there were no taxis but his available", and asked us if we wanted to share the cab since we both needed to go a short distance into Hilo. He dropped her off first at Naniloa hotel (2.6 miles). The meter read a between $12 and $13, he charged her $10, and she gave him $15. He made $15.00 for driving 2.6 miles. Then it was my turn, and I had to go 2.1 miles from Naniloa. He did not reset the meter, he kept it running. The meter was about $21 when he dropped me off and he said that I owed him $16.84 because that was "20% off on his sheet from the $21 price range. When I asked questions about why the charge was so high, he told me that it did not matter what the other woman paid for her portion of the ride, I simply had to pay for the entire ride from the Airport, to Naniloa to my destination. He told me that my portion of the ride was longer that hers, and that's why it was $16.84 to go 2.1 miles. He raised his voice and pointed to his stupid taxi rate chart and kept repeating that $21 was $16.84... as if that justified his scammy rip off. I gave him a $20, and told him that I wanted the change. He didn't hear me, so I said that I wasn't giving him a tip and I wanted the change. He then exclaimed, "NO TIP"?! Then he launched into his rate sheet argument again. At that point I asked him to please just give me my change. I asked his name, and he said that, "I didn't need to know that". When he kept arguing about how he deserved $16.84 for driving me 2.1 miles, I said, "look I'm the customer and the customer is always right", his reply was, "not in my cab". In the end this man made over $31.00 in cash for driving a total of 4.7 miles and taking a total of 20 minutes of time, AND he was after my entire $20 bill for his "tip" for a grand total of $35 for 4.7 miles of driving. In what universe does any taxi cab deserve $31 to $35 for driving 4.7 miles? Beware greedy Pachy Taxi. He may look like Santa Claus, but he's as stingy and the Grinch. read more