I was shopping around to have a tow hitch installed on my Mazda CX-5 and discovered that U haul at…read morethe super center locations sells and installs tow hitches. I made an appointment and thinking it would take 2-3 hours. When I first got there. I spoke with Larry and he was incredibly friendly. They were able to install my class 2 tow hitch within an hour and it includes a lifetime warranty. I would highly recommend purchasing or having your tow hitch and installed by U Haul at this location. It was a level 5 star experience all the way around.

Dislocated finger suffered at this location. I tried to call their claims number, and no answered…read morethe phone after I made several attempts. I then tried the website for claims listed in the brochure a U Haul employee gave to me (he offered no other aid while I was almost passed out from the pain; the other U Haul employee saw my finger and went back to work without offering any aid than to tell me to report it to office staff while I crouched on the ground for perhaps 5-10 minutes, about to pass out). I finally got in touch with a U Haul claims representative after almost a month of effort to report a claim. The claims adjuster then said that U Haul denied the claim. I have photos of the finger, along with the trailer and location. I will be posting them shortly.

Rob did an outstanding job in every way - the work he did, the explanation, and follow-up. We…read morehighly recommend using him. We will definitely go back to his shop.

This place is the real deal. Super nice guys Rob and Nick. Bought a used boat with a janky trailer…read more Brought it in from Renton. It was worth the drive. They did a thorough safety inspection. They fixed the lights and replaced a bent axle. Reasonable pricing and very timely. Trailer is now worry free. Will get all my trailer work done here in the future.

Today was a Good Day! My husband is working on his Harley and needed his Customized Crash Bar…read moreBracket cut so we went to Torklift Central to see if they could accommodate our needs. My husband is so happy with the Service that was provided! The Customer Service was Above and Beyond Awesome. They were able to answer all questions asked without hesitation. We were able to leave the Bracket there to be cut and we were told it would take about 30 minutes so we were able to go to another store and pick a few things up. I highly recommend Torklift Central!! Also easy access to turn in off of Central Avenue in Kent to their Business and great parking. The store is cleanand they even have a Raffle going on to win really cool items. We will definitely return to Torklift Central!! Look them up torkliftcentral.com

Unrivaled Legendary Service! 5 Stars is Not Enough!We have been using Torklift Central for a few…read moreyears for our trailer, and their service and customer care have always been incredible. But what they did for me recently went so far above and beyond, it felt like old-school 1950s legendary integrity--the kind of human decency you just don't see with companies anymore.While working a temporary job out of state, I had to run back to Washington with my trailer. During the trip, I missed a wide turn and completely bent my trailer axle. It was 4:05 PM on a Friday, and I was scheduled to haul it back out of state the very next morning. Frantic, I called Torklift, and they told me to come right in. Getting caught up in rush-hour traffic, I called back to tell them I'd be four minutes late--which was after closing time. Instead of locking up, they told me they would wait. Nobody does that anymore.When I arrived, DJ and Keegan moved mountains to help me. Initially, they were completely booked out for a week. I was beside myself with stress because I absolutely had to be back at my new job Monday morning. DJ and Keegan were incredibly kind, empathetic, and understanding. They managed to squeeze me into the schedule for first thing Monday morning.I arrived Monday at opening and waited. We were all at the mercy of the parts delivery team, which didn't drop off the components until mid-day. The absolute second those parts arrived, Foreman Brandon and his mechanic Chris raced to work, thrashing to fix my trailer as fast as humanly possible. Senior Foreman "Eagle-eye" Johnny masterfully coordinated every single step of the workflow, flawlessly running the shop and managing multiple other clients at the same time. The entire team rallied together, going completely out of their way to get me back on the road. Because of their absolute tenacity, I was able to roll out of there a few minutes before closing that same day.I could never truly repay this team for their immense kindness. They didn't just operate as a business; they showed up as a team of genuinely good human beings trying to help out another person in a bind. They treated me like royalty. Torklift Central has a customer for life, and if you want top-notch work paired with unmatched integrity, this is the only place to go!

Came in for propane refill. Cheap, quick and nice employees…read more Called earlier, they were clear on how to come in for the first time, will be coming back.

They a Big Effort to Help Me out in Purchasing Rv ,Patient,I would Recommend Highly ,Clean Rigs…read moreshows Pride

My husband and I needed to sell our RV due to health issues. I contacted 4 different RV dealers in…read morethe area for information on a consignment. We decided to go with Valley RV Supercenter, not because they offered the highest price, but because after multiple conversations with Nate Weeldreyer in the sales department, I felt he would be the best to work with, and I wasn't wrong. Speaking with Nate I could tell he cared about his clients and was proud of the dealership. He was quick to respond to our questions. offered helpful advice, and always followed up when he said he would. Ultimately they sold our RV in a very short amount of time. From start to finish, Nate walked us through the whole process. We couldn't be happier with our decision. I would highly recommend anyone thinking of buying or selling an RV to contact Nate at Valley RV Supercenter.

Purchased a brand new 32' brand new 32 foot RV in 23. Drive 87 miles to drop it off as there a…read moreseveral things that need to be addressed while still under warranty. They had me drop it off the RV the last week of May - more than 3 weeks ago. It's been sitting there and has yet to have a diagnostic run on it so no parts have been ordered. Why the heck do they schedule an appt for it to just sit there!!! Their response when I complained was I could Come get it once it's diagnosed and take it home and bring back when the parts are in. . WTHeck? Hey Valley RV. How about you schedule vehicles in a similar manner as any other repair shop. This is such a shawty way of doing business. The kicker is they aren't liable if anything were to happen to the RV while sitting on lot. I made it a different link.

Kind and fair review shops do exist!! I called to see if they offered mobile services, because our…read moretrailer's breakaway line (they had to teach me what that was) had snapped and the brakes were stuck on. I know zero about trailers or any of the parts I needed help with. Even though I couldn't get it into the shop, they coached me through what the parts were, where I could buy them in my neighborhood, what the replacement would look like, how I could create some temporary solutions, and offered to look at photos and provide some more help. They've won our future business for any trailer needs we have. And no, we are not related. :)

Fantastic service. Brilliant technical expertise. Easy to schedule, work went off without a hitch…read more Except, I actually got a hitch ~lol

Service requested: Junk removal…read more Fast and friendly and great price! Definitely recommend

Professional and efficient, was very transparent about cost up front and did a great job.read more