Really appreciate 3R's service- we did a massive re-do of our front yard and had a large amount of…read moredirt and sod to haul away, to make room for a new hardscape (kudos also to Stay Hard Landscaping) - hauled away several loads, were easy to work with. Great communicators. Fair price. On time, even early, got the dirt hauled away so we could get on to the next phase. Recommend them for your hauling in the South Sound. Already recommended them to our neighbors :) - thanks guys-

From the owner: We offer trailer rental services in Thurston, Mason and south pierce counties. You call for service…read moreand we will drop off the trailer weather it's a daily rental weekly or monthly, you fill it up and we will take it off to the dump for you

Rick is an awesome, honest, and trustworthy man. The place was closing upon my arrival but he still…read morehelped me and got me going ASAP. He was patient and answered every questions and concerns I had. I had issues with the UHaul app when returning the rental outside of business hours, so on Monday I came in with concerns about being overcharge but Rick gave me step by step directions of how I can resolve the issue. I did what I was told and was charge with the correct amount. This is my second time going through UHaul at this exact location and I highly recommended! Rick is the man and deserves a promotion and pay raise!

Very dishonest owner. If you gave them the credit card, they…read morewould charge extra always.

We needed a motorcycle trailer for our mini excavator to haul somewhere. Perfect! The downtown one…read morewas out. This is also a great second and not far. Folk are nice here

I researched for weeks before deciding on this location for storage. There were 2 main reasons I…read morechose this facility, as there were 3 other locations closer to my home. The first was that they had 24/7 access. It says right on the outside of the building - no question about it. They also let me know upon registering that as long as I used my card, there was 24/7 access. Perfect! The other reason I chose them was they said they had great security, you need a card to enter and the unit would have 24/7 camera monitoring. I moved the majority of my stuff in and went back 1 week later with the rest to find the lock had been forcibly cut off and the unit opened. I called the office to let them know my unit had been broken into. They didn't seem surprised and when I asked about the security, they told me that the cameras weren't actually aimed AT my unit, so there was nothing they could do. They said I could drive over to their office (a few miles away) to get a new lock though. They also said they would add a camera so they could keep an eye on my unit. (Which they never did) I got the new lock, then went back about a week later to check on my unit to make sure it hadn't been broken into again. At that visit, I found the front doors had been completely ripped off the tracks and anyone could just walk in and out of the units. Still no camera. It took about a week to fix the doors. Each time I had gone to the unit, there were sketchy people hanging around inside and outside the units, a few times I was even approached by these people, they asked if I wanted to purchase bicycles, etc. I felt unsafe as a female going to the unit alone and had to wait for my boyfriend to go with me, which left evenings as he worked weekends and I worked during the week days. A few months later, I needed to put some items into my unit. I had to wait until he was off work, which was no big deal since they were open 24 hours, 7 days a week. It happened to be a Sunday afternoon and just as we pulled in, it started to rain on my items in the back of my truck. I ran inside to open the garage door and was met by a very rude employee telling me that I was unable to access my unit because they were closing in 15 minutes. I said wait.. you're open 24 hours! He said no, we close at 5 on Sundays now and 7 during the week. I never received any notice of this.. I told him that I had 3 things to put into my unit, would take 5 minutes and it had just started to rain. He refused to let me, even though now at this point, I still had 10 minutes before they closed. He said he wanted to leave on time and refused to open the garage door. By now, my boyfriend had come in to see why I wasn't opening the door. I told him and he tried to get the guy to open the door, but he still refused. We ended up having to take the stuff all the way home in the rain. I snapped a picture of the outside of the building where it stated in 2 foot tall lettering OPEN 24/7 and then called their office. They said that they now close early unless I wanted to pay an additional fee for the 24/7 access. I made numerous calls to try to talk to a regional manager, only to be transferred to voicemail each time. I talked to the store manager once, but he sounded so high that it was difficult to have any sort of conversation with him. I asked for his supervisor and was transferred to voicemail yet again. Needless to say, I immediately started looking for a new facility and have since moved my stuff out. I would definitely NOT recommend this place and if I could give it negative stars, I would.

First of all, I would like to say thank you to the store manager Darrell. If you want a no hassle…read moretrailer rental, this is the place to go. I called before I came to check availability and Darrell was very knowledgeable and provided me with all the information I needed to select the correct equipment. After my arrival to the store it literally took about 10 minutes to get to the point where my equipment was ready to drive off. Lastly, I returned the trailer only to find that a pin was missing. Not only did Darrell not charge me. He allowed me to go home and see if I could find it, I did not, I called back, and Darrell said that I didn't have to worry about it. He didn't charge me. It's little things like that that make the big difference for me. You could go to other places, but I guarantee it wouldn't be this convenient and I guarantee you're not gonna meet another Darrell..

Every time I have a project, not sure what instruments to use. The staff is knowledgeable and gives…read moreme the right tool for the right job. The pricing is more than fair and I saved a lot doing it myself.

First, the area is super sketchy. If it was dark outside I would not have felt safe to be there…read more Even with some daylight it felt sketchy. We reserved 80 of their plastic reusable tote/bins for our move. Online said they were available. I showed up at the place looks sketchy. The office is in a metal shipping container with minimal signage. The poor worker had no clue there was a reservation for any boxes, let alone 80. He then said well it's going to take a while because the bins are kept on a second floor and there's no elevator. A few minutes later he came down and said there's only 12 bins and he called his manager and said "no where in the area would have that many." Then why was it on the website? Also, what's the point of reserving the boxes ahead of time if A. They weren't even aware there was a reservation, and B. There wasn't even close to enough boxes? The employee was so kind and apologetic. His name is Tyler and he called around to different Uhaul to find more bins, called his manager repeatedly, etc and felt so genuinely bad. He was so nice.

Despite this locations building being under construction, they're working out of a connex, they…read morenever give me any issue. Ill return to them every chance i get when i need a rental. A lot of the previous reviews were on previous staff, the current staff are competent, kind, and respectful to military

This truck driver almost ran me over twice refusing to pull over after he chipped my windshield…read morebad. When we caught up to him, thinking he didn't notice, only thing he gave me was a shoulder shrug and swerved around me again to flee the scene. Will be contacting his company next, to see how they react

One of these trucks ran me off the road.Be cautious around these trucks.I was appalled.I don't know…read morewhat kind of drivers they are hiring but machines like that should not be getting used to push people off the road.

Arrived to rent a 15' box truck, but didn't think to make a reservation in advance. Krystal was so…read morehelpful - she went into her computer and located one for me at a location not too far away. GREAT customer service and support, even though we couldn't rent from this location.

Don't go here worst place ever I swear to God yall regret it last time I did rent a u haul here and…read morepurchased a road side insurance and when I call them to use it when I got stuck in the side of the road they charged me with for calling a road side what a ripped even calling a costumer service worst of worst