This place is the real deal. Super nice guys Rob and Nick. Bought a used boat with a janky trailer…read more Brought it in from Renton. It was worth the drive. They did a thorough safety inspection. They fixed the lights and replaced a bent axle. Reasonable pricing and very timely. Trailer is now worry free. Will get all my trailer work done here in the future.

Rob did an outstanding job in every way - the work he did, the explanation, and follow-up. We…read morehighly recommend using him. We will definitely go back to his shop.

Oh my goodness, be warned. Avoid doing business with this outfit. With aerial views they over sell…read moretheir abilities to deliver your purchase where you need it. They assure placement will be wherever you direct them, then when it arrives the driver puts it wherever he wants and issues an ultimatum. Accept delivery, even if it isn't on your property or he'll return it back to the warehouse. Well, that's when I realized I had no choice. They had no intention of providing a refund. The driver made me feel really terrible, he said I could just get it moved by renting a forklift. It was no big deal. Well, it was a very big deal to me. I had a terrible house fire, my home has been destroyed, my beloved pets perished, and I was lucky to make it out alive in my pajamas and nothing else. So , i spent $2700 and some change for the container, and $200 on delivery fee,and it's not even on the property. I have to try to find a specialty moving company to try to get it on my property. Pac Van couldn't care less. They don't care, they aren't even bothered by taking advantage of a disabled senior citizen who just lost everything. They made me choose to take it or lose $2900 and some change. They wouldn't even consider trying to make things right. BELIEVE AND READ THE YELP REVIEWS!!! The uncaring soul that crushed my world is named Brian. He will tell you whatever you need to hear to get the sale.

BEWARE! PROPERTY DAMAGE AND SHADY BILLING PROCEDURES! Read before you sign, they have a line of…read moredamage waiver crammed into their agreement, which supposedly relieves their responsibility for any damage they inflict to your property; total damage was approximately $1,500. They charge $175 to deliver and $175 to pick-up. So, you're looking at $350, before you even get to the monthly payments. Their billing is sent out monthly, yet they arrived each month after the due date which caused us to owe approximately $20 above the regular invoice; none of our invoices came on time and I had to fight with their billing department each time to request invoices to be sent on time. On delivery, the driver ran over and subsequently destroyed a $150 roll of WASDOT Silt Fencing with wire backing. I emailed, Kim Slater, promptly and was ignored. We used the 10' Connex for 5 months and were happy to see it go, due to the issues we had with PacVan. The day the driver came to pick it up, it had snowed and our easement road was icy. We suggested a different pick-up date due to road conditions. The driver decided to pick-up anyways, drove off our road several times, hit a well head on our neighbors property, ended up crushing one end of a steel culvert that was freshly laid under our road and came within an inch of hitting our electrical transformer. The truck he drove did not have side mirrors that could extend beyond the connex he was carrying, so myself and the framing crew we had hired to frame our house, had to guide him back out. I called Kim Slater who was very rude and dismissive on the phone regarding the situation. She informed me she would speak to her supervisor. I sent an email detailing videos and pictures of the damage and she retorted that it could have been another vehicle that did the damage despite the fact their flatbed truck was the only dual axle on the property at the time of the incident. (Hard to dispute dual tire tracks on fresh snow.) Horrible customer service; they seemed friendly until we had a problem. Kim Slater, was absolutely vile in our dealing with her and the company she represents. She sent a dozen emails using her business email to continually harass us. If you are looking to rent or buy a storage container, and value your money and property please don't put them at risk to rent from Pac Van.

Today was a Good Day! My husband is working on his Harley and needed his Customized Crash Bar…read moreBracket cut so we went to Torklift Central to see if they could accommodate our needs. My husband is so happy with the Service that was provided! The Customer Service was Above and Beyond Awesome. They were able to answer all questions asked without hesitation. We were able to leave the Bracket there to be cut and we were told it would take about 30 minutes so we were able to go to another store and pick a few things up. I highly recommend Torklift Central!! Also easy access to turn in off of Central Avenue in Kent to their Business and great parking. The store is cleanand they even have a Raffle going on to win really cool items. We will definitely return to Torklift Central!! Look them up torkliftcentral.com

Fair price! Great service and nice staff!…read more Prices are much lower than competitors and high quality work

Kent rv. A family owned business and it shows. Some of the best customer service, attention to…read moredetail and quick turn around. This is the only dealership I'll bring my rv in for service. If you've been looking for a great rv company for sales/service then look no further, this is the one!

I called to discuss some help I needed with my camping trailer. They asked me to email details to…read moretheir email address. I emailed and said I hadn't got the documents yet but I'd send them as soon as I did. They replied to this email so I know I had the email address right. A couple weeks later I followed up with the documents for my work and they never replied. I followed up a second time asking if they were ever going to reply and they never did. It's fine if you're too busy to take on a new customer but just ghosting someone is pretty surprisingly unprofessional. I wouldn't trust a company willing to just ghost you if they feel like it.

I went in hoping for a miracle and got one! Tim Griswold is a fantastic service advisor, he gets it…read moredone! Although Tom VanBell is the tech that knows trailers, sees a problem and fixes it!!! 100% happy and highly recommend Valley RV Supercenter.

Brought my RV in to get service. Tim Griswold work at part and services was very friendly,…read moreknowledgeable, super helpful. He was able to schedule me immediately. Tom Phillip was the technician. He got it done quick. His work is excellent and I highly recommend him to service your RV. Thank you guys. You guys are awesome!!!!

Fantastic service. Brilliant technical expertise. Easy to schedule, work went off without a hitch…read more Except, I actually got a hitch ~lol

I had a hitch installed here and had a problem nearly a year later. They fixed it, no questions…read moreasked. This is the second hitch they have installed for me. Much cheaper than U-Haul and other places I've checked.

They are so friendly and efficient! when in need for a tow for our granddaughter's car they were…read moreaccommodating and helpful, the courtesy of the company and staff is outstanding. I will highly recommend this company service to anyone.

Worked with Ben and he was amazing! He was able to coordinate a time to pick up my vehicle and I…read moredidn't have to miss work! He was very kind, patient, and accommodating. He communicated and gave etas throughout the entire process. He even sent me before and after photos to confirm drop off. Great and easy process!