Absolutely great service. Our tow trucker driver Steve rescued us on Highway 18. He got there quickly, was very professional, kind, and even cracked jokes with my daughter and I. Got us and our car home safely. I highly recommend them.​ read more

My car needed to be towed to the dealership for repairs. I was afraid of turning the car on. Auburn towing assured me my car would be in good hands with them. They came right away to my home. Sabastian was very professional and knowledgeable on what to do. He was friendly and easy to talk to. He swiftly came and took my car away with zero issues. I'm so glad I picked the right company to tow my car. Great job Auburn towing! You guys just made my day so much easier and relived a lot of my stress. read more

Auburn Valley Towing - Towing Near Me - Auburn, Washington

My husband broke down in my vehicle while I was on vacation in the middle of the night. Chris showed up right away and saved him from the side of the freeway. My husband had nothing but wonderful things to say about Chris -fast, professional, reliable & friendly. THANK YOU! read more

I blew 2 tires this morning at 6 am. Tow truck arrived right away. Driver (Chris) was very courteous & helpful & towed me straight to Les Schwab. Great service at the end of his long shift in the pouring rain! read more

Sebastian at AVT is just the best. Hands down great customer service, top notch all the way Got us set up for a long haul to Portland Oregon from Auburn so we could continue on our way to celebrate our 39th anniversary up north. This is not normal service I have seen with tow companies and he was the lowest price by a very good margin.... what can I say It was a clean , quick, and informative pick up and I felt very comfortable my truck would get there the following day.... as it did My son thought Sebastian was very courteous and professional when he dropped it off. Can not say enough about that type of customer service Its a bit hard to find these days I highly recommend this company before calling the others trust me it is worth your time read more

My classic Bronco let me down on it's first trip and I was stuck on the side of the road with transmission issues. Auburn Valley Towing sent out Kyle and he towed my classic home with utmost care. Not a scratch, no problems, super nice guy too! 5 stars, fantastic and quick service! read more

Auburn Valley Towing - My classic Bronco brought home with utmost care! - Towing Near Me - Auburn, Washington

I can't say that I enjoyed totaling my car and needing Auburn Valley's services but I can say that if this happens to you, I sure hope that its SABASTIAN picking you up! Sabastian started out by saying, "I only meet people on their worst day but I promise to do what I can to help you through this." Which I can't tell you how much I appreciated since I was already sick of hearing, "you aren't hurt which is the most important thing." I hadn't ever been in an accident like this before and he was very patient in answering my multitude of questions and concerns. I also misplaced my ID and registration paperwork during the accident as it was late at night and I wasn't in a good mental headspace. Sabastian was extremely helpful in responding to me over the weekend and looked through his truck once he was back at work on Monday to see if he could find it. He even took the initiative to look through the windows of my car since he knew I lived in Seattle and wasn't planning to go back to the lot (they can't go inside the vehicle by law). He wasn't able to find the documents but the fact that he took the time to thoroughly look was really appreciated. Sabastian deserves a raise or at least a nice Christmas bonus. Thank you Sabastian for helping me on "one of my worst days." read more

Such poor customer service and poor service, not recommended. The owner will also cyber bully you if you post your opinion about the type of service you received. Don't waste your time and money. read more

Auburn Valley Towing - Description of what happened - Towing Near Me - Auburn, Washington

Auburn Valley Towing did an AMAZINGLY GREAT job!!!! Sebastian made me feel 100% confident that he could handle the job. They moved a 1966 Mustang w/each tire blown. We will use again! Thank you Sebastian read more

Auburn Valley Towing - Towing Near Me - Auburn, Washington

My windshield wipers stopped working all of a sudden. I pulled off on the side of the road and googled the nearest tow truck company and found auburn valley towing. The guy on phone was very nice and recommended that he could tow me to a place called total auto care so they could figure out what was wrong with my windshield wipers. The drivers name was Kyle. He was extremely fast on showing up and hooking my car up. Thank you so much! I would definitely recommend this place to anyone. Extremely helpful and kind. read more

Friday night about 9 my wife and son were driving to airport to get lost luggage when tire blew out on Tesla. A scary experience for both on busy 405 but they got car to safety, Ubered home, and took second car to airport then back to get Tesla, too. Due to an accident they didn't get back to car till 11:30. In the meantime I'm on phone with Tesla and Kyle from Auburn Valley Towing. Kyle finished changing the tire and offered to wait to babysit my car and comfort my family. I took him up on it and my family said he was fantastic, including tutoring my son on how to drive after repair. Kyle thank you so much for helping on a difficult night! read more

My Chevy seemed to be a victim of a failed fuel pump from the behaviors I was seeing. I did a quick search and found one review online for this tow company, and they were close by. After the initial call, they said they would be on location in about 30 or 40 minutes. So it was nice not having to wait very long. After discussing the problem with the driver (Nick) he asked me if I was going to attempt the repair myself. I told him I was, and he was nice enough to point out how to get to the fuel pump and disassembly. It was nice have a quick visual tour of what needed to be done since I've seen instructions on how to do the replacement, but hadn't seen any pictures. Service above and beyond. After needing a few tows in my life, I can't remember having such a nice experience. I'll be keeping their contact in mind if I need a tow in the future. I highly recommend them. read more

My vehicle was totaled and it needed to be removed from the intersection as it was no longer drive-able. I was looking to have it towed directly to a scrap yard. That was not an option. Option 1) He can tow it to his impound and I would be charged impound fees; Option 2) He can tow it to my house and I can arrange disposal on my own. I chose Option 2. After he got to my house he "remembered" that there is actually a third option. Option 3) I can sign my title directly over to him. There is absolutely no way that this driver forgot about the third option. This was a perfectly executed grift. If I had been given option 3 at the site of the accident, it would have saved me at least a portion of the tow fee. Well done. I gave 2 stars instead of 1 because at least he cleared the intersection. read more

Was given a 15-20 min eta and Kyle showed up within 10min. My preferred auto shop was gonna cost me some $$$ to get to so Kyle whipped out his phone, got me 2 quotes from shops about 5 min from our current location. Not only were the quotes comparable but I now have another trustworthy auto shop in my contact list. Thx to the team of auburn valley tow!! read more

No help at all! After our vehicle broke down in a tow zone on HWY 167 we called Auburn Valley Towing to tow our vehicle to a safe location while we went to get a car trailer. We suggested the Super Mall parking lot and they said it wasn't allowed. We appreciated the honesty but not being familiar with the area we asked if they had any suggestions or ideas and all he could say was no but you can't just dump it somewhere. We weren't asking to just dump it but did need a place to park it for a few hours. If it's 11 PM and you need help, DON'T call them because going above and beyond to help isn't part of their business plan! read more

Our car was stolen and later towed there. Police and staff said once no longer on hold, have 24 hrs to pickup before storage fee applied. We picked up less than hour after hold released and was charged for half day storage fee. Next they charged for 4% credit card usage. I own a small business and don't charge my clients for my credit card fees. These guys have no compassion of people who's already had property destroyed by thieves. read more

My car broke down in the middle of a crazy busy intersection.. I was freaking out. Chris from Auburn Valley Towing was so kind and patient with me. I called another tow company first.. they said it would be 30min! I called this company and they sent Chris within 10 minutes. And, they recommended a body shop nearby. Lousy situation but really good people all around. Soo so grateful. Highly recommend this tow company. read more

Kyle towed my Tesla to the service center for me and was great. He got to my house quickly and he knew that Teslas have to be towed in a certain way to protect the regenerative breaking. Had it up and ready to go in no time. I was already upset with Tesla service so I wasn't in a great mood. By the time we got to the service center, that had changed because he was patient and we joked around on the drive. It was fun and easy. read more

From the professional office staff to quick response I couldn't be happier. When Kyle arrived he was personable, professional and had our truck on it's way as efficiently as possible. Great company and just went to the top of my call list. read more

Steve and his crew at Auburn Valley Towing are the most customer service oriented team. Doesn't matter if I am making the call from our business or for personal help. In the 3 years that I have done business with them they have always been super polite and calm which is very important because when our business calls, the people who are getting towed are not at their calmest. Thanks for all you do Steve, you and your crew are truly the best in the business. read more

My vehicle broke down and I did not have any idea who to call. After doing some research Auburn Valley Towing had great ratings from a number of customers so I gave them a call. Mind you this was on a Saturday! The phone was answered promptly. I was given an estimate and agreed to have them come get my car. Kyle was prompt, professional and courteous. He took my car to the repair shop and the cost was within a couple of dollars of the estimate because I estimated the number of miles incorrectly. I would not hesitate to use them again (hopefully will not need to) and I would recommend them to family and friends in a heart beat. read more

Great service, great guy! I locked myself out of my car and Kyle showed up within 10 minutes, offered me a mask (since mine was locked in the car) and got the car open in seconds. Really appreciate Kyle's kindness and professionaliam, and would recommend Auburn Valley Towing to anyone in need. Thanks! read more

At midnight on hwy410 my VW decided to breakdown. I called Auburn Towing and they arrived with a truck in less than 30 mins. The driver Zemmic, was very helpful and was able to tow my car back home. A couple of days latter Zemmic helped me again by towing my car to Puyallup Volkswagen. He was even able to give me a lift back home. Great customer service and a fair price. read more

Tried to make arrangements to pay a tow bill and sign some papers for a hispanic family that lived four hours away from their business. They refused to extend payment date by one day despite the fact that the family had a medical appointment for their child the same day they insisted on getting their payment. Tried to arrange payment over the phone and they still refused. They insisted that the family drive four hours to take care of the bill in person during the covid 19 lockdown. read more

These people at auburn towing are criminals. They have a license to steal and they take total advantage of it. They recovered my stolen trailer from the police department. They keep in storage for the maximum number of days allowed by law. On the final day they called the police with the vin number. The same day the police department called me and said they located my trailer I went to pickup. Auburn towing charged me $800.00 for a trailer worth $500. If I didn't pay the bill they would have sold it at auction and sued me for the difference. Why did they wait for the storage bill to increase by $400.00 before they called the police with the vin number? Because they know the law and they take total advantage of it. They are criminals! read more

I have had an extremely negative experience with this tow company and I've noticed that they have removed, or filtered, the review. obviously, they want to hide the truth. I do not recommend this company to anyone. They are dishonest through and through. read more

Today while driving home from dropping my child at a job interview a bolt went thru my tire on 167. I was able to limp off the 15th St exit but wasn't able to get the car to a parking lot. I had my husband call my insurance to get me towed. After about ten minutes Kyle with Auburn Valley tow came by and offered to get me out of the road and into a safer spot. He was not the tow truck driver we had called but he said he just wanted to get me to a safer area until my tow arrived. I was surprised at how nice Kyle and his partner were. I'm from California and can say this would have never happened there. These two went out of their way to help when I needed it most. Especially since I was trying to arrange picking up my child from school and one from an interview all while trying to get a new tire. They helped more than they knew! I will call them next time I need a tow. read more

I accidentally hit the lock button when getting out to pump gas with my children in the car. Auburn Valley Towing came very quickly and had the door open within a minute. I absolutely recommend them for their exceptional service, kind and professional demeanor, and for their generosity. Thank you so much Auburn Valley Towing for your assistance! They really are the best! read more

My fuel pump went out on my way home to Oregon. It was 10pm at night, I called AAA and after an hour and a half they told me it would be another couple hours wait. AAA would have let me sit on the freeway until 2am! I called Auburn Valley Towing and they said someone would be there in 30-45 minutes max. The driver showed up in 20 minutes flat! He was super nice, offered to take the car back to their secure lot for the night so I could figure out where I was taking it in the morning. Excellent customer service. read more

Auburn Valley Towing got to my car with in 15 minutes after calling them and for some reason the Car started just as they were ready to Tow it let the car down from the truck and was not charged a penney! Will be calling them again down the road! Thank You! read more

When my moms car broke down a police officer called this tow company. When the tow truck driver showed up my mom asked how much it would cost and said that she only had $80. The tow truck driver said it should be less than that (he only had to tow it 2 blocks). When he got the car back to our house he said it would be close to $300. When my mom reminded him she only had $80 he got in the tow truck and took off with my moms car just like that. They wouldn't even let her grab my nephews car seat out of the car. read more

I first just want to say what a GREAT group of gentlemen. Steve is the best. I dropped my truck off with them yesterday to be shipped to Alaska. They did an inspection of it for me. And put it behind a locked fence. So if you need towing service see them. They are the BEST!!!! read more

Andrew helped me on a rainy day when my alternator went out. Got there quickly, was very friendly and helpful. He went out of his way to make sure I had as little inconvenience as possible and kept dry as possible. Great service. read more

Nice guys, hooked me up a few times over the years.

This isn't an absolutely terrible tow company. I own many classic cars, and have had to call for tow services a time or two. This company damaged my Corvette and then denied it, even after a witness confirmed their fault. Sad part is the damage was just the scrape plate and a mere $200 bucks. They skipped my calls for weeks, ignored a third party witness and then denied it. All over $200 bucks. Management are jerks! If you appreciate your cars, stay away from this company. They have no clue as to how to properly load a vehicle. -oh until after the damage is done, then they added the wood planks so the front end wouldn't get further scraped! read more