Not only was their quote lower than any of the others I got, they were able to complete the sewer…read moreproject work within a few days of selecting them. They were prompt, polite, and kind. They left my basement in better condition than it was when they arrived, vacuumed the part of my living room they walked through (even though it was covered by canvas), and even helped me move my car. I can't say enough good things!

From the owner: With decades of experience and expertise, we're the team you can trust to preserve your basement…read moreand keep your home safe. Whether it's residential or commercial, new construction or an old property, foundation repair or waterproofing, we're here to protect your investments. From drainage repair to leak repair to drain installations, we have a variety of offerings to keep your basement secure. We value our clients as much as our work, so we approach every task with reliability and integrity. Stop water issues before they begin with our waterproofing services.

I reached out to multiple basement waterproofing companies in my area for estimates for my…read morebasement. Bracken waterproofing was the last company I reached out to, and im glad I did. The estimate was extremely fair and honestly the best estimate I received. Danny was a very honest person. I made the mistake of saying what I could afford and instead of charging me that, the amount was well under my budget. Very easy scheduling the work and getting it completed in 2 days. I have read other reviews here and I cannot agree with them. My experience with Bracken was nothing short of exceptional. If you are in the market for waterproofing, reach out to Bracken. Im sure you won't be disappointed.

First, I want to start by saying the job they did on my basement was outstanding. I even had a leak…read morea year or so after repairs were made and Danny scheduled to have it fixed immediately. The issue I have is my neighbor had his attorney send me a demand letter asking that I relocate the discharge pipe that was installed by Bracken, so it no longer discharges towards his property. PA law is very clear on directing water towards your neighbor's property so there for the discharge should have never be placed where it was. I reached out to Danny and explained the situation to him and asked if he could move the discharge pipe. Danny did state that after 14 years he normally wouldn't do anything but under these circumstances he would make arrangements to have the repair done. After Danny didn't show up on the agreed date I reached out again asking if he still planned on making the repairs or if I should try to find a contractor that could. After a couple of days of not hearing back from Danny I just ended up scheduling the repairs with another contractor. I know the system has been installed for 14 years, however when the law is as clear as it is about discharging water in your neighbor's direction, I would think the repairs would fall on the company that installed the system. In my opinion it is their responsibility to know the law surrounding those circumstances and fully comply with them. Unfortunately, instead of Bracken making the repairs it cost me $240 for another contractor to complete the work.

Did a good job overall installing our interior French drain and sump. It's been working greatread more

Internal drain and sump pump. Do not recommend unless you want a team to show up and change what…read morewas written on the contract and a no compliant hook up of a sump pump without addressing that with you.

Groundworks(formerly Baker's Waterproofing) installed an air purification system a few years ago to…read moreremove moisture from the air in my finished basement. It works great and anytime a tune-up is needed, their service is fast and professional. Today service manager Lee Cochrane came out for a request to relocate the unit to the furnace room where it would be less prominent, basically out of sight. What I thought would be a long and costly solution, Lee moved the unit in minutes connecting to condensation pump line to the one on the furnace. No need to drill a new hole to the outside. I'm very impressed with this company and would recommend them to friends and family.

Called Groundworks , Brad responded quickly and was very knowledgeable and helpful. In fact, after…read morereviewing my problem, he said my foundation was solid but it was the lintel in my  integral garage. (Sagging) causing problems. He gave me a referral since they don't do that type of work. Very honest approach

Jeff was very helpful and informative when he visited our house. Gave us tons of information and…read morewent over our air system options.

The JES rep came out for the appointment. It went 4 FOUR hours. I was exhausted when he left. It…read morewould be nice to tell the client how long it would take to inspect, write up an estimate and then do the long....song & dance on how and why the work needs to be done. The second issue was the follow up call and subsequent calls from a woman named Dominique. She was rude, talked over me and then hung up on me on the 3rd call. I will not be using JES.

We had 5 "smart jacks" installed. Our new home is over 100 years old and we were nervous about jack…read morehammering into the concrete. The cracks in the walls just kept growing and we knew that we had to do something to prevent more damage. The representative, sales person Brian, who came to meet with us for an estimate was very reassuring and informative about what would be done. He said that it was amazing no jacks had been put in previously, the distance between the beams was much too far and the wooden joists were cracking. He provided a comprehensive proposal and was ready to talk with us on the phone before we had the work scheduled to be completed. This was very helpful to calm our worries. The work that was done was, fast, efficient and we are very happy with the result. Chis was our foreman, many thanks to him! I recommend this company very highly. It's hard to trust a company that you might find on the internet. I think that we were very lucky that we were able to find Keystone. We improved the value of our property. Friends and family were uncomfortable with the pricing and it was hard on our budget but the quality and timeliness that Keystone provided was definitely worth what we paid for in my opinion.

our basement is full of water and we have black mold growing on the walls, the carpeting is soaking…read morewet also the wall is rotting from water damage!

Very professional, on time, great communication. Our sidewalk was lifted without having to redo…read moreconcrete. Amazing results. Aaron and Corbin did a fantastic job!

Clarification: the work was done by the Philadelphia-area division of the company…read more Quote was fair. But then the crew rushed the job and broke my backdoor window during their excavation. Promised to replace it and never did despite multiple follow-up calls. They also never alerted the municipality about an inspection of the final installation, so I had to contact an inspector myself. He classified the work as second-rate and "among the worst he's seen" in his 30 years on the job. I highly recommend other options for anyone considering a waterproofing job of magnitude.

We had Scott and Joe support our cabin for us. They were great guys, professional and treated our…read moreproperty as if it was their own. Would highly recommend them for your job! Bill Henderson

From the owner: We ensure your property remains safe, secure, and stable, give us a call today to learn more. read more