Our AC went out a little over a week ago, of course it happened toward the end of the week so it…read morewas Friday afternoon by the time we realized it wasn't something routine maintenance on our side would fix. Jary (who helped us when we first moved in) came out on Tuesday and said we had a leak somewhere since the closed-system unit was totally out of coolant. He came back Weds. to do the leak detection and found the leak, recommended a new coil. We had the new coil installed on Friday; this time it was Ricardo and team that did the work installing the coil. They did a great job and a couple hours later our house was back to normal temperature. Gabriel helped us with all the coordination and estimates and seeing if the part was still under warranty (it wasn't, but I didn't expect it would be honestly.) No one likes spending a bunch of money on repairs but I'm very confident that the recommendations Jary made were sound and correct. He did not attempt to upsell me at all, which is greatly appreciated. (The estimates Gabriel sent did include options for replacing the unit, but that wasn't necessary at this time and there was no pressure to do so.) I will continue to call them if we have issues in future with our HVAC system.

I originally complained about response times, but thank you Gabriel for the explanation, I'll reach…read moreback out after the summer.

This business is the best heating and cooling business I've ever seen! You need to use this…read morebusiness if you live in or near Everett! If you don't, you're stupid.

Great job fast service & affordable pricing.!! So glad I…read moreused this company out of the few estimates i did get.!

Justin came out today to check our AC and our thermostat. My husband and I were very impressed by…read morehim & his knowledge and on top of that he is such a nice guy!! He definitely has new customers in us!!

We have a slow sewer! A camera was placed only about 15 feet into a pipe that is at least 50 feet…read morelong. A diagnosis of a broken pipe in that area was made. There was some wetness around downstairs toilet and it took about 5 minutes to replace the wax ring. We were told that a person would schedule for the pipe repair. Seeing that we were charged $ 800 for a basic service , we decided to dig ourselves. No break!! Just a lot of work for us and a high price for the wrong diagnosis! As always! Buyer be ware! We were not given an itemized bill. i think at the time we were to shocked to ask!

I had a new laundry center and machine did not work. The electrian came and had a second guy come…read moreto figure out what was wrong. They spent a few hours here but figured out the problem. Very professional , knowledgeable and nice. Price was reasonable. I highly recommend them for your electrical needs.

I would like to say wow, what an amazing experience and what amazing group of guys, very plight and…read morehard working and was great to my animals. My husband and I are very pleased to have this company to put ours in. Again Thank you very much.

Called multiple times and left messages for service on a unit in one of my rental properties. I…read morehave yet to receive a call back.

The team at waltower enterprises replaced a boiler for me - in one day! The team was clean cut,…read morepolite, and worked diligently to complete the project very quickly. I'm very impressed with their work, their price was very fair, and the service was great. From the the time of getting a quote through project completion, I was very pleased and am glad to have found their services.​

I agree with Jason M. They replaced my garbage disposal many months ago and my dishwasher stopped…read moredraining. Finally yesterday my brother -in-law looked at it and found out that they put the WRONG type in... he fixed it ( had to drive 2 1/2 hours to do it) Last week a "Technician" was sent out to take care of my electric panel ...(they put it in when the house was built) ... He pushed one of the fuses ..Sparks flew out, said he had to leave and send someone out who knew about electricity. Now I have been sitting here for a Week with NO Fridge, Freezer, Lights in the bathroom , telephone, and other electrical sockets that do not work ...OH, AND NO HOT WATER!!!! if I could give them less than one star i would ..... thanks a lot idiots!

woke up this mornin, it was 11 degrees outside and 60 inside and dropping. called Tim and the…read morefurnace was blowing hot air in an hour and a half! Thanks Tyler!

Our furnace finally broke down after a health scare. These men found out and were in the house…read morewithin 24 hours inspecting ordering parts and making sure it was replaced as soon as humanly possible. They came yesterday to replace. Everything. The furnace the ac air filters. They even took the time to explain everything to me. I'm not good with any of it. But I have a basic understanding thanks to the team. They got here at 8Am on the dot ready to go. They took a lunch and a meeting and were done. By. 1:30pm. I have never seen people work SO efficiently. They even let me know they were happy to be there making sure this was taken care of. Because the furnace was very unsafe. The amount of speed in which this was handled was impressive. For the first time since buying the house it feels WARM. And of course they did this all in the pouring rain. Not once complaining. Just working through it. This team is so kind,compassionate, and happy. Even allowed my dog to interact and investigate with them. Never asked me to crate her or anything. I cannot thank Fink enough!! HIGHLY RECOMMEND

Im fileing suit against them ... im under warranty heat not working and the person hung up on me…read more... smh .. extremely disrespectful

Was trying to find somebody for an emergency service call, the guy was Very disrespectful and rude…read moredidn't even communicate just said nope and hung up

Called Residential Express for a full-system replacement quote in October. Was pleased with the…read moreexperience, which simply involved taking measurements and asking what changes I might want with the setup--much better than the high-pressure sales pitch from the bigger companies in the area. We pushed off the replacement thinking our unit would survive one more winter, but of course of furnace went out unexpectedly in the middle of the night during one of the coldest stints of the season. Called Residential Express the following morning, they pulled up my quote from 4 months prior, verified the price hadn't changed and were able to schedule me for a full HVAC replacement the next day. Freddie and Flavian arrived on time and were very professional moving through our house and working in our backyard and utility closet. They explained any changes they needed to make, went over the new setup and recommended service intervals, and hauled all of the old equipment away, leaving our house looking better than when they arrived. Very happy with our experience with Residential Express and wouldn't hesitate to use them again.

RES installed new HVAC in September 2021. Freezing temps last night and my heat wouldn't kick on…read more Needless to say, it's cold in the house. Literally wearing a sweater and two sweater wraps. New HVAC filter, reset breaker. Thermostat batteries are fine. Still not kicking on. Sent Yelp message to RES because they have always been quick to respond. And they did this time as well and the woman who gave me a call was nice and tried to help. Pretty disappointed that they can't quickly swing by today. From what I've read, it's likely a dirty flame sensor or the ignitor switch (neither of which is a long job - I just don't have the tools). HVAC less than 5 years old, so parts are under warranty with RES; however, I had to call someone else. Bottom line: Someone else is coming today, but I could end up paying for parts. Kind of feels like my current needs weren't lucrative enough for RES to make a concerted effort to swing by.

Purchased a mini-split for my basement renovation when these folks came to my rescue after 3 other…read morecompanies flaked out on me. I can't say enough good things about these folks. The experience and thoughtfulness of their work is terrific. They work with you and answer all your questions and offer advice to help make decisions when you're getting your system modified, installed or repaired. Very prompt service, they're clean and efficient at what they do. They don't try to sell you something you don't need. They are my new HVAC company for my house!

We wanted a regular maintenance check on our 3 year old Trane system and we had concerns that it…read morewas producing louder than normal sounds. However, they came out and assured us everything was in working order. No upselling or additional fees beyond what was agreed upon up front. Great insight, knowledge of the system, and advice. Will definitely call again!