my server was pretty nice tonight except we tried to order the Seabass. We were waiting for about a half an hour for food. She finally came and told us that the kitchen hasn't had any tonight. What else do you want instead and at the end of the night when we decided to pay, we're waiting forever for our change to come back they seem to be really unorganized tonight not one of their better nights read more

My family and I came out to celebrate my birthday, and unfortunately, what started as a good experience quickly turned into a very disappointing one. When the food arrived, one person in our party found a bug in her food. She informed the waiter, but nothing was done to resolve the situation, and she still had to pay for her meal. That alone was unacceptable. I had also read about the free birthday appetizer offered through the rewards program. When I asked the waiter about it, he gave me a hard time, and I never received the appetizer. Things got even more frustrating when it was time to pay. The waiter simply dropped off the bill and told us that if we wanted to split it, we could scan and pay. We had cash, and he seemed completely unprepared to handle the payment. He became flustered and disappeared into the kitchen, leaving us waiting far too long just to settle our bill. The entire situation was poorly handled, from the food safety concern to the birthday reward and the payment process. What should have been a special celebration with my family turned into a stressful and disappointing experience. read more

Oh how far this place has fallen. Sat at the bar because it's our favorite place to eat. I should have known it was going downhill when I ordered red wine, the bartender didn't have a wine opener. After we had our glasses of red wine, the bartender offered to but it "back in the fridge" to stay cold....(i know my friends who are wine snobs telling me just leave now). We ordered some appetizers, and talked to the couple next to us. They too ordered the lettuce wraps a while ago. The bartender did a the typical "let me go check on it" move. Then came back and blamed it on the kitchen sending it to another table. Being a server once myself knew that meant "Oops I forgot to put it in." They also received the wrong dishes, and so did we. My husband went to the bathroom and there was piss all over the floor and someone had thrown up in the sink. Not once did we even see a manager walking the floor or talking to guests. Don't think we'll be going back; which is a shame. I foresee this place closing soon. read more

The food is mostly good. There have been times we've gone and the food was burned or tasted off. The chefs are hit and miss with their cooking. The service is always great which is why they get 4/5 stars. The ambiance can be hit or miss too. There's times that it's loud and extremely messy. And then there's times it's pristine. read more

We wish our group had a good experience but it was terrible service. The restaurant was not that crowded so I can only imagine if it was more towards the evening or lunch time rush hour. Our waitress was kind and sweet first off but the service in general was just so slow. A very long time to get drinks. We ordered food and almost waited over an hour. The kids meals took the longest then the adult/lunch portion meals. The food was bleh and not so flavorful as it was before years. We really were so disappointed with how long the experience for lunch that it took. Again, the server was nice but the kitchen was not efficient and pushing food out fast enough. Likely will not be returning again. read more

Sunday night @ 5 pm. Restaurant is virtually empty. Service was adequate at best. Slow approach, cold/aloof server. Slow on getting drinks, but food came out lightning fast. Delicious and piping hot. Ordered sesame beef, chicken fried rice, chicken lo mein, and teriyaki beef. They were all delicious. The two beef dishes were pretty small portions, especially considering they were priced in the mid $20's. The rice and lo mein portions were more generous. Food: 5 stars Service: 3 stars Value for $: 4 stars Will return, but hoping for better service next time. read more

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I've tried them a couple of times, my best loved it . I myself thought it was just ok. The product at the market are better. They have nasty egg rolls. My best friend passed almost year ago,so I will not be going back. Sorry not being mean, just telling the truth! read more

Celebrated here last week after my son's 8th grade graduation. The restaurant is really pretty with Asian theme like decor. I enjoyed the nice outdoor patio seating, where we sat. Staff and waitresses were pleasant. Debbie was very humorous and welcoming. Far as the food, it was really just ok. Nothing so spectacular. I had the orange chicken and fried rice. It was a little dry and maybe to much glazed used. It wasn't the best I ever had but also not the worse. .... .. MEH read more

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A lot of mixed reviews about Changs since it's a chain, but honestly it was pretty good when we stopped by. The atmosphere in the restaurant was upscale, good for adult birthdays or award ceremonies. The black pepper filet was the highlight, and had really good flavor plus was tender. All other food was solid, but nothing that blew us away. Service was also steady while we were there, and our server made sure we were taken care of at all times. read more

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Unfortunately, this visit was a disappointment. The restaurant feels a bit dated, but more concerning was the cleanliness. The bench where we sat had old food and other debris stuck between the cushions, which is not something you expect from a restaurant of this caliber. My bride had the lettuce wraps and enjoyed them. I had the Mongolian beef, but the quality of the meat was not good at all and really took away from the dish. The service started out fine, but after the shift change, it essentially disappeared. There were only two other tables occupied, so the lack of attention was particularly noticeable. Overall, this visit left a lot to be desired. The food, cleanliness, and service all need improvement. read more

I don't usually write reviews, but I felt it was important tonight. I want to say that we were seated immediately and our wait staff was excellent. The meal...awful. We ordered the lettuce wraps and the teriyaki chicken for our entree. The food arrived quickly, however it might have been warmed through from yesterday. The lettuce wraps smelled and tasted off. I commented to my husband, that the taste was similar to the smell of a zoo. My husband found his entree to be chewy, lacking in chicken and dry. He remarked it seemed like "the bottom of the pan". I want to be clear, we complained and were comped for the lettuce wraps, however felt it was important to share that this is not the place it used to be. The kicker was, even the fortune cookies were stale. read more

P.F. Chang's - Chewy, stale fortune cookies. - Chinese Near Me - Orland Park, Illinois

Food is always solid. Mongolian beef, lettuce wraps are great. But service was odd our server, won't say his name as maybe he was having a bad day, but he was super short and just very quickly throwing things down and rushing us a bit too much. Didn't care for that and all and for a place who's competing with Wu's House down the road. Which is much better. read more

We stopped in this PF Changs on a Friday night at 7 on our trip to Chicago. We had a party of 3 and were excited when the host was able to seat us almost immediately in a roomy booth. The decor of the restaurant was the typical classic Chinese design mixed with some modern elements. Our waitress, Julia was super attentive and very friendly. She made us very comfortable and was quick to offer suggestions for entree ideas and drink selections. We ordered the lettuce wraps (delicious), brussel sprouts (even better), orange chicken with fried rice (good), miso salmon (very good), boba tea (my daughter loved) and hot peach ginger tea (excellent). Overall fabulous dinner! read more

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This was my first and I believe last time trying this restaurant. I didn't have extremely high hopes but I expected it to be some steps above say Panda Express. I'm here to tell you just go to Panda for better tasting food at a fraction of the cost. The food was just not good, everything lacked flavor and was just insanely sweet, like diabetic sweet. Small baby shrimp cooked to rubber band texture and mostly breading dried out chicken. No amount of at home doctoring could save it, we ordered 2 lunch specials that were still overpriced for quality, taste, and portion. Neither of us could finish the food, you know it's bad when you have to throw it away. I expressed my disappointment on a feedback form and I was quickly contacted by a manager who apologized and refunded the meals. I'm thankful for such a speedy resolve, the 2 stars is for that interaction. read more

P.F. Chang's - Chinese Near Me - Orland Park, Illinois

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The worst PF changs Ive ever been to Be prepared to wait 2 hrs for your food The manager doesn't care at all, not accommodating at all. Such a joke Do yourself a favor and make a reservation anywhere else, literally. read more

Ordered takeout because the holidays are draining! Hoping to have decent food that remotely resembles what I remember from this restaurant from years back. That went out the window quickly when I got home and opened the food packages. Mongolian Beef should be renamed to crispy mystery meat nuggets that are more beef jerky than anything else. Flavor was not there. Ok, the lettuce wraps are always banging , but those were served with what I can describe as left over Romain leaves . Not iceberg, as ordered. Puny lettuce leaves with no crispy refreshing crunch. Noodles, bland. Rice, dried out. Hopes and dreams, crushed. Extremely disappointing and for $60, not coming back. read more

P.F. Chang's - Lettuce Wraps. More like lettuce nachos - Chinese Near Me - Orland Park, Illinois

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This is a chain restaurant, of course so nothing too much to say. Place was clean and very empty. There were not a lot of people that were eating lunch. Food was pretty tasty, but obviously very salty. Their egg drop soup was not that great at all. I ended up taking it home and even my husband didn't like it. He likes pretty much everything.They gave you a decent amount of food for the price and it was not too bad, but I probably wouldn't go back. read more

I've been to the P.F. Chang's in Orland Park many times. I have one complaint.....they did not have the mango iced tea which I absolutely love. They said they haven't had it for weeks my goodness it's time to get that. My server was Matthew. He was definitely on the ball. He thought of everything ahead of time when he brought my regular iced tea he had a glass of ice in his hand. I didn't have to ask for it. He came just the right times to ask if we needed anything. My friend and I had the Mongolian beef definitely delicious. We had the chicken lettuce wrap for appetizer not only delicious but hot. I know other restaurants do those, but P.F. Chang's are the best. The food was delicious. Our service was excellent and it wasn't too cold in the restaurant. Couple of ladies could not ask for anything more. Thank you, Matthew. You did a great job.!! read more

Food was amazing,Meagan was amazing,we went there to celebrate our 47th anniversary,everything and everyone were wonderful,best food we have had in a long time,had the chef's special,egg drop soup appetizers and entrees all amazing.The eggrolls lettuce wraps and crispy honey chicken were so goodhusband had beef and broccoli which was delicious,the Meagan brought out a complimentary dessert with a sparkler for us,Thank you for a great evening also my sizzling dragon margarita was top notch thank you from Bruce and Cindee read more

P.F. Chang's - Chinese Near Me - Orland Park, Illinois

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Yeah don't bother ever placing an online here ever. Doesn't matter if you place it for 3 hour early they will still never ever have your order ready in time. Their kitchen is an absolute mess filled with chefs who don't know that when an order is set to pick up at 5:30, it should be ready at 5:30. Not 7. And the host stand is a joke too. The entrance is surrounded with people standing waiting for their online orders. The management is no where to be found read more

Dennis! This server is amazing! The food was hot and delicious, the restaurant was very crowded, served in an a timely manner, the restaurant was clean! Thank you read more

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It's been almost 10 years since we've been here, but I can't say we'll be coming back. I will start with saying that I realize a business fails from the top down. If management was aware of the lack of training, or even walked around to see the state of the restaurant and how unappealing and distasteful the dirty plates and servers who are distracting the bartender from doing their job with side conversations, our experience may have been different. The food was just okay, would rather put my money elsewhere. We came to the bar to eat and wow was that a mistake. We were the only ones at the bar, and another couple came after us. The bartender asked what we'd like and never made the drink and made the couple next us whole order before ours. Then he took their food order. I am very patient and always give the benefit of the doubt, but the various other servers that walk this place and don't have the m ethic to help out and would rather have side conversations is incredible. Our apps were served with no plates so we just shared the plate they were served on. Later, I ordered another drink that never came and this was the point I was completely done. It's sad, but I cannot see this place lasting much longer. Service awful... the 3 is just for the food being... okay. read more

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Over priced, Service was horrible and the food was so disgusting. Will never go back so disappointing, especially when they weren't even busy read more

I haven't been to PF Changs in several years. I wasn't sure what to expect. I put myself on the waitlist, since you can't make a reservation. I received the message stating that our table was ready. I received this message in the parking lot of the restaurant. When I walked inside to speak to the hostess, she said that she canceled it because I failed to respond within 2 minutes. This was a sign of things to come. Half hour later after we got seated in a half empty restaurant. We waited 20 minutes before a waiter acknowledged us and another 20 minutes for Dennis to take our drink order. We couldn't agree if he was being racist or if this is the level of service of this establishment. When he finally brought our refreshers, they were terrible. Too sweet and too bitter and yes that's possible. Also, both times he brought us our drinks are both times he threw the straws on the table without looking at us or even acknowledging us. The restaurant was half empty and there was no reason it was taking our server a half hour to bring us drinks. The food is mediocre at best on good days bad service and racist servers isn't going to keep this place in business. read more

Orland Park location is our favorite place to dine. For our main dishes we ordered our usual Mongolian Beef, Chicken Pad Thai, Chang's Spicy Chicken, and Korean glass noodles. For appetizers we got the chicken lettuce wraps and egg drop soup. Our favorite is the Mongolian beef and lettuce wrap. They also have many dishes that can be made gluten free and very accommodating for food allergies. Restaurant was clean and service was good. This is also a nice place for celebrating birthdays and other special celebrations. This location is very busy on the weekends and reservation is recommended. Thank you read more

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The place was really quiet for lunch on a Saturday. We don't live in the area but when we come to Orland we used to like coming here. I walked in the door excited to get the vegetarian lettuce wraps as they were always my favorite and I was glad they were still on the menu..... but when I got them I was super disappointed Apparently they changed the recipe and the tofu pieces are larger and softer.... I liked when they were small and almost grilled and they served it with romaine lettuce instead of iceberg---- it definitely did not taste as good. My husband had Mongolian beef and said it was good but a bit salty. I will say our server was wonderful though. I just don't see going back anymore because my favorite dish is not there anymore ...... oh well "change is good" right? read more

Kids (or toddler) chicken teriyaki. Definitely not a good ratio of rice and chicken. It was good, but the amount of chicken is RIDICULOUS! read more

P.F. Chang's - Kids chicken teriyaki - Chinese Near Me - Orland Park, Illinois

We had a birthday party last weekend for my cousin's birthday. Last time I was there I ordered the Mongolian Beef but wasn't happy with it even with more sauce, this time I ordered the Lettuce Chicken Wrap, and it was delicious and a good portion to boot. I also ordered a second appetizer, the Dynamite Shrimp tempura-battered, tossed with a sriracha aioli another good choice. My sister ordered the Green Beans, they're tempura battered with spicy dipping sauce. The order was so big you need to ask for another container of dipping sauce. They give you a dessert for your birthday which I thought was a nice touch. My sister ordered an off-menu item called Filet Stuffed Wontons, she said there were a few without anything in them plus she didn't like the very spicy sauce that came with them. BTW, you will be charged the full price for coffee refills. read more

This was my first time coming to this restaurant and I must say I was very impressed. We ordered the pan seared potstickers or dumplings and those were pretty good definitely different from what I've tried before at other places but still very tasty and they had their own little mix of a sauce that you can add on it. We ordered the lemon drop martini perfectly chilled and very nice. I'm a little weirdo so sometimes I make customizations to my food so I got the sesame chicken with no sesame seeds because I don't like sesame seeds and let me tell you this meal is phenomenal all I can think about is just going back to eat it again. My girlfriend got the ginger chicken and that's all she orders when she goes this wasn't her first time. Thanks for the great experience definitely will be back and maybe I'll try some sushi next time. read more

P.F. Chang's - Sesame Chicken - Chinese Near Me - Orland Park, Illinois

Maybe an upscale version of Panda Express. But food and drink was good. Rice was a bit undercooked.

I ordered the Sesame chicken, it was delicious! It kind of of tastes like a less spicy General Chow chicken. I always wanted to try it here and so glad I did. The Mongolian beef is always great and appetizers are good. If you do get it delivered through one of the services, it always comes securely closed. read more

Only been 2X and had the Mongolian beef both times! But everything else has been great too, even the "craft cocktails" read more

We had the most amazing experience this evening at PF Changs! There was a wait for the dining room so we sat in the bar area and they didn't miss a beat! Our service was top notch! From our server Johana to our bartender Antonio we were completely taken care of. Apparently the kitchen had a wait. We couldn't tell. It was a well oiled machine and it was truly the best way we could end 2024! Thank you to the staff at PF Changs for making our dining experience memorable! read more

P.F. Chang's - Pink Lotus Cosmo - Chinese Near Me - Orland Park, Illinois

Service was nice! Food was trash. Tasted greasy. The lettuce was wilted and the crab wontons tasted like they were frozen previously.

We ordered takeout twice in the last month. Once I had the teriyaki chicken and the meat was either overcooked, precooked or just really bad quality. I used to love this place. Also ordered the fried rice and there was almost no egg or vegetables in it and maybe they used one packet of soy sauce? So rather than just never eat there again I asked for a credit which they gave. This time I ordered the teriyaki beef. The sauce was delicious but the meat was terrible quality. I think they have switched vendors or went to precooked meat. I'm done. It was terrible. read more

Came here for dinner with the girls and happened to run into a few old friends at the same time. For appetizers, we ordered the dynamite shrimp, crab wontons, and shrimp dumplings. Considering the portions are huge, we ordered the orange chicken, which was a little too spicy, and the pepper steak to share for our entrées. We also upgraded our sides to fried rice and lo mein noodles. I couldn't resist ordering their chocolate cake to go. As always, the service was great, and the ambiance can't be beat. read more

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I went to the Orland location to have a birthday lunch with my sisters. I usually love PF Changs, but like a lot of places, I think it may be losing its appeal. The first thing we noticed was how sticky the floors were. I stood in the same spot for a moment, and when I moved my feet, there was actually some effort needed. Yuck! The bathroom floors were the same...extra yuck! The staff was nice, as usual! We opted to sit at the bar ( required for happy hour specials). The bartender came over immediately and took our drink and appetizer order. The drink was phenomenal! My sisters went for a second drink. The crab wontons were exactly what they were expected to be (just ok for me). The three of us all ordered something different...our respective "go to's". My sister noted that the tofu in the veggie lettuce wraps was chunkier than they have been in the past, and she didn't prefer that. My other sister ordered the Miso Salmon and thought it was really good. The temperature of the salmon was perfect. Now for mine...I only ever order the Singapore Street Noodles. The first thing I noticed is that the portion size was smaller than normal. I even asked if it was a lunch portion, and the bartender told me it was not. The next thing I noticed is that there was literally one piece of chicken in my shrimp and chicken noodle dish. I mentioned this to the waitress, and she insisted on taking the whole thing back instead of just bringing more chicken, which I appreciated. When the new dish came back, it was noticeably different. It had a little more chicken, but it had some toppings on it that the previous one didn't. It looked much more inticing. I HATE THE INCONSISTENCY! I want to know that I'm getting the best the first time, without having to complain. The portion size was still small, but the taste was satisfactory. Since it was my birthday, I got a slice of cheesecake on the house, which I thought was nice and realized some places have stopped doing this. This visit definitely had its pros and cons. read more

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We came in on a Tuesday night. The place was DEAD. Waited at a table and no one came. Finally flagged our hostess who said she would send a server. Who never came. Finally got up and went to the bar thinking we might get better service there. Nope. The bar was FILTHY. Bartender didn't acknowledge us and was moving as a snail pace. We finally got up and left. This place needs a serious management upgrade. read more

We ordered dinner online at 6:25 pm and the order stated it would be ready at 6:40 pm. At 7:00 my husband calls me saying the order isn't ready but the hostess said it's coming up. At 7:20 pm, the order was still not ready!!! Almost 1 hour after I placed the order. My husband said it wasn't overly crowded, but even if it was very busy, this is completely unacceptable. We cancelled our order and got dinner somewhere else. read more

I visited this location on Oct 12 with my twin brother for our birthday. This was our first time visiting a PF Chang. We arrived around 1pm and was quickly seated. The first thing I noticed was how dirty the appetizer plates were. They just sit on the table and apparently are never cleaned properly or wiped free of dust. Then our waitress Miracle introduced herself. She was friendly and personable while she explained the menu. She handed us the most disgustingly dirty menus I've ever seen! Normally I can look over a little dirt but this was ridiculous. We ended up moving the table next to ours because the one we were seated at was sticky and gross. I informed Miracle of the table and menus. She apologized but never handed us clean ones. We ordered and was told the portions were big, they weren't big at all. My salt and pepper prawns were swimming in oil but the fried rice was good. My brother liked his food too. My appetite was ruined because of how dirty this establishment was. We only stayed because we had a gift card or we would've left and went to another cleaner restaurant in the area. I don't get it because there was barely anyone there, just no excuse. I spent $90 and it wasn't worth it at all. I won't be returning. read more

P.F. Chang's - Dirty dessert menu - Chinese Near Me - Orland Park, Illinois