the hibachi chef's are loud and funny, but are also on the crazy side as far as the fires go, which some may love and others will dislike. strangely our waitress was opposite of that meaning very soft spoken with a heavy accent, which made it hard to understand her. the drinks (mai tais) were great although surprised that they did not have scorpion bowls??? the hibachi rice was great although the noodles were not. in fact the noodles were horrible, which few others mentioned in the reviews. overall the food was great. read more

It's never a disappointment when visiting this restaurant food is very tasty. Service is pretty good, but we definitely had to wait two hours to be seated. read more

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Not much else needs to be said: best fried rice of my entire life, with 1.5/5 star noodles and excellent chicken/steak. The noodles were SO wrong. Great ambiance overall and excellent chef. read more

Wu's House - Hype! - Sushi Bars Near Me - Orland Park, Illinois

Staff was super fun and the place was really clean. The portions of food was a lot and I had let overs for a few days which was nice! We went for a birthday and got the full experience which was so much fun read more

Haven't been here in a long time. It wasn't crowded like it used to be even during the week. Disappointed the waitress served the crab appetizer since the won ton wrapper was very well done and edges burnt. We refused it.,Yakatori was very overcooked and not very appetizing. The sushi order was pared down to two rolls. Prices here have gone up substantially since our last visit. The Mongolian beef was good but had many more onions than meat. Half of our dinner was just mediocre. Very disappointed in our very pricey dinner. Won't make it a priority to go back. read more

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great food! it came in 15 minutes. the place is so japanese themed. loved this place.

The food was good. The staff was fun and engaging. The juggling, cooking and the onion volcano were fun. The flavor on the shrimp was great. The place was clean, and well kept. The waiters checked back and were quick. A good experience. read more

Last night my family of four went to Wu's House in Orland Park, and unfortunately it was a very disappointing experience. We were seated in the regular dining area and ordered iced teas, which were fine. However, the service timing for our meals was very poor. Our food came out at completely different times. My husband received his meal first and started eating while the rest of us were still waiting. My daughter eventually received hers while the rest of the table still had no food. Unfortunately, the food quality was also extremely poor. My husband stopped eating his meal because it tasted bland and off. My daughter stopped halfway through her sushi because the temperature, texture, and flavor were strange. My son's shrimp sushi was dry and very chewy, and the tempura squid was tough and flavorless. My mother's tempura shrimp was also tough and lacked flavor, and the small amount of sauce did not help. My tempura chicken was crispy on the outside, but the chicken itself was extremely rubbery and difficult to cut or chew. It honestly felt like it had been fried from frozen or was very old. The tempura vegetables were also disappointing -- the broccoli pieces were so large that the batter inside was still wet. I also never received the miso soup or ginger salad that were part of my meal. The only items we actually enjoyed were the coconut shrimp and the seaweed salad. The cucumber salad was okay, but overall the vegetable prep across dishes was very rough and inconsistent. The server himself was kind and polite. However, the experience with the manager was extremely disappointing. We told our server we simply wanted to pay and leave and did not want to take any food home. We also told him we were not asking for anything removed from the bill. After we had already paid (in cash), the server mentioned he had spoken with the manager about the situation. We asked to speak to the manager because we wanted to show him the quality issues with the food that was still on the table. The manager was dismissive and rude. He immediately began making excuses and said the issues were our fault for ordering those items or for not sending them back. The reality is that nearly every dish at the table had problems, so we did not feel comfortable ordering anything else. He also claimed that the lack of flavor was because Japanese cuisine is not supposed to have flavor or salt. While we understand cuisine styles differ, that does not explain food being dry, rubbery, or extremely tough. We were not asking for a refund or any money off the check. We had already paid $246 and simply wanted to bring the quality issues to his attention. Instead of acknowledging the concerns or offering an apology, the manager remained dismissive and continued repeating that he could not take anything off the bill. To make matters worse, both my husband and my mother later became sick after the meal. Overall, the food quality, service timing, and management response made this a very disappointing experience. The server did his best, but the manager's response and the condition of the food were unacceptable. read more

I am extremely offended. I went to sit down for hibachi as a party of one and was told that I could not be seated as a party of 1! That is the most ridiculous thing I have ever heard. It felt discriminatory and completely unfair. I will not be returning! If I could give 0 read more

The sushi at Wu's was very good and most importantly fresh. The restaurant it's self if very large and spread out. I sat at the bar and the bartender was very polite and helpful. The only negative I have about the restaurant is that the prices are on the higher side. read more

Wu's House - Volcano and California Roll - Sushi Bars Near Me - Orland Park, Illinois

The sushi was sushi, nothing crazy. The crazy noodles were good, but more noodles than meat and veggies. Very clean restaurant, and would be a great spot to come for hibachi. Worth checking out for a group outing. read more

Wu's House - Eel Avocado Roll, Spicy Scallop Roll - Sushi Bars Near Me - Orland Park, Illinois

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Great time with friends, and my other half. My Fiance and I had never been to Wu's house before so since my best friend knew we were visiting from out of state she decided this would be a good fit for us. We walked in we didn't have a reservation but it was only a small group so we went to sit down right away. The inside was nice, the decor was nice, the bathrooms were clean, and the service was decent. The only thing I had an issue with is when I ordered a drink it came out wrong two times and at that point, I decided I obviously didn't need it. Just when I had given up on the margarita, a manager stopped by and asked why I didn't want the drink. I explained to him I don't think the gentleman taking my order understands what I'm asking him. I told the manager I didn't want the drink anymore and he asked me what I wanted I told him and he said it was on the house. So since it was on the house I allowed the manager to make it and bring it out to me and I have to admit it was perfect. So with the great drinks, great service, good company, and the entertaining chef, the night was perfect. They have a huge parking lot but it got filled up pretty quickly, however, we found parking pretty quickly. I look forward to visiting again when we're in town again. We're eager to try more menu options, thank you Wu's for making our visit an enjoyable one. read more

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I absolutely love this place they.. quick service authentic food and I love the ambience the outside walking in it's really a beautiful place... Some of my favorites they're Mongolian chicken, the drunken noodles which were a superb and their orange chicken on point crispy not soggy even with the sauce on . read more

We were hungry after a long day walking. 18k steps as of right now. So we've been at it! We love trying new sushi and hibachi places. It's a large restaurant with a large parking lot to match. It was actually pretty crowded when we got here (evening). Hibachi and chicken entrees are decently priced. The sushi is expensive, ~$18/ roll. I ordered the sweet and sour chicken with pineapple and white rice. The meal portion was huge. The taste was okay (probably due to the large amount of sugar). I feel like it's the equivalent of an americanized Chinese restaurant in a strip mall. The waitress mixed up the order at first, the food was subpar, and they charged an automatic 18% gratuity. On the receipt, they ask for an additional tip! I just can't recommend that you try this place. There's plenty of other places nearby. On the bright side, you do get a free candy sucker on the way out. read more

Wu's House - Sushi Bars Near Me - Orland Park, Illinois

Stopped in for hibachi. Firstly, the iron sizes are HUGE!!! secondly the chefs are fun and entertaining. Service is fast and pleasant. Love the ambiance and atmosphere. We indulged in Bahamas sunrises and sushi, topped off with chicken and steak hibachi. read more

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So came here for lunch and chose the Hibachi I will say the food was decent........however, pricing. The lunch combination with chicken and shrimp that came with a choice of miso soup or salad, and steamed rice for 27 dollars. Add an extra 3 for fried rice. WARNING.... For 27 dollars you get 3 shrimp. See photo......also, for the prices... the chairs were ridiculously raggedy. And walkway was so greasy and dirty. If this is what I see; what is it that I am not seeing.... read more

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The food here was delicious, the service was very good with decent entertainment. Hibachi service went very good and was there for a family members birthday dinner. read more

Food was great, service and atmosphere were top-notch. We did the hibachi which is great like you're watching a show as they're cooking your food. I thoroughly recommend this place. read more

Good Food, But Management's Greed Ruined the Experience We visited Wu House in Orland Park with a group of nine--five adults and four young children (ages 5 to 1). The food was good, and the wait staff was kind and accommodating--they even sang Happy Birthday to my grandson, which we really appreciated. Unfortunately, our experience was overshadowed by disappointing and greedy management decisions. We ordered four hibachi meals, one guest ordered two large sushi rolls as their entrée, and each of the four children had their own fried rice. Despite this, management insisted we purchase an additional full meal, claiming that "the majority of the table must order a full entrée." This policy felt completely unreasonable, especially considering we were already ordering plenty of food for our group--including four paid meals just for the kids. To be clear--we weren't trying to cut corners. Our bill came to $250. We were simply expecting common sense and fair treatment. To make matters worse, the kitchen prepared more fried rice than needed. Instead of distributing the extra rice to the people eating, they placed it in two bowls and were going to throw it away. Only after I spoke up did they finally divide it evenly among the table. The food and wait staff were solid, but the management's rigid, profit-over-people approach ruined what should have been a special night. We will not be returning. read more

The service we had on yesterday Dec6,2025. Was awfully from the start . The cook was horrible he was very nasty the food was salty as hell. We had the worst cook he tried to flip the eggs they broke and he just picked the shells out, we said 2 people didn't want vegetables in there rice, but 1 person still got the vegetables. He didn't do anything the wu house is located in Naperville, I told the manger about it he said it wasn't anything he can do about. He's very sorry about it. I wrote on my receipt said no good service and the cook had a nasty attitude. Still no response Called this morning to speak to a manager he said, that he was sorry and he couldn't accommodate us for last night . My bill was $119 you would think they can do something, But nope the manager said it's nothing he can. I will not be returning to there establishment,. To take my money and can't accommodate the day I tell you about your cook is crazy. But I will not be returning. I only added one star because you can't leave that page until you add a star I wanted to leave it blank. read more

Only ok for me. Restaurant is very large! Tables, bar, and hibachi seating. Menu is also pretty extensive. My food arrived a good 15 minutes before my partner's. They auto add 18% gratuity for all dine in orders, no matter the size of your party. It was ok. If you were going to see a movie, I may stop. read more

I'm not a fan of Wu's House. The service was subpar for an 18% gratuity and we didn't have cups for soy sauce and the table was dirty and I assumed the service was lacking due to it being crowded. Large space for big groups and the hibachi grill are seems lively but the section where we sat was ok. Nothing special and most likely will not be back. read more

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Went to grab some sushi with my son. We were greeted pretty quickly qnd were seated in a booth pretty quickly. However we then waited almost 15 minutes to even order drinks which we ended up ordering everything at once. The water smelled pretty bad so ended up getting a drink. However the food came out quickly and tasted great. Just was little off with the service and water. read more

Reservation was at 5pm-- host seated us in a rush with a table already getting appetizers and soup. I rarely go out, but when my wife and I get a chance we certainly like to enjoy the experience. We immediately went back to the host stand and expressed our concerns. Manager was rude and indicated that it was okay you can still eat at your pace, I said that was not the point and condescendingly looked disgusted at me and he told me "going to wait 15-20 minutes". We finally get sat with a new group being able to sit and enjoy our beverages and the waiter mistakenly grabs the wrong appetizer(which he promptly fixed). Hibachi Gus-Gus was nice but the manager definitely needs classes on guest management. Probably wont return but it was a good few years here. Hopefully WU's can get their managers better trained before they start expanding to naperville and chicago. Just some food for thought for anyone thinking about Hibachi night. read more

Amazing experience and facilities. My family and friends love Wu's House. The food is excellent and the performance is extraordinary!

Service was good but this place blows. Used to be tasty to dine in a few years ago but now it's disgusting. My food looked like it was sitting then microwaved read more

The service and food was good. Great value for the amount of food served. I recommend this place for a nice family celebration. read more

food is good as always and the drinks are on point. strong like i like it. been coming here for years. and plan on many many more read more

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The food was amazing and the chef was a 10 out of 10.....but the restaurant was unbearably hot all throughout. Not just in the hibachi area. I don't think I've ever felt so uncomfortable while dining at an establishment. This needs to be fixed NOW. read more

I ate here at few days ago with family. The server acted as if she couldn't understand us. So I explain to her what I wanted to order using translation her way and my order was still wrong. She then brought a manager over to tell me I ordered it how they do in Japan!!!!!!!!! Lmfao.... They completely disregard the errors to my food and choose not to fix them. I order uni nigiri and they served me a spoon then made me pay for rice. read more

Wu's House - Uni - Sushi Bars Near Me - Orland Park, Illinois

The steak was like eating a fake rubbery meat. Never had such gross "steak" before. Shrimp was barely better. Soup and salad were ok. Rice was OK. Hibachi server was nice but didn't do anything cool besides the train with the onions. Usually hibachi has a small entertainment component to it. Restaurant was overall not the cleanest as well. The staff seemed nice the food was just not good and the hibachi was boring compared to anywhere else. Very disappointed. read more

This is my parent's go-to spot for asian food. Prices are decent considering the large portion sizes. The lunch menu prices are much more reasonable. The food is just ok for me, mediocre. Everything feels greasy.. the menus, tables and floors. They are able to accommodate large groups quite well. read more

Came in at 10:15pm after being denied service at the Palos location at 9:50pm. JJ the manager was very nice!! I appreciate you serving me. First told us we had to take it to go cause it was late. But ended up letting us sit at the bar and eat. A1 customer service! read more

Wu's House - Pepper steak and fried rice - Sushi Bars Near Me - Orland Park, Illinois

Definitely one of my favorite spots. I love the rice the noodles the veggies all in the seasonings. The portions are pretty big but worth the money and the wait. Soup is delicious. Highly recommended especially for birthdays. read more

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I wasn't sure about coming here because of the reviews but, thankfully I did not have the same experience as a lot of reviewers. I've been to the evergreen park location so I already knew about the hibachi experience and wanted to try something different. We decided to be seated at a regular table and ordered some basic Chinese dishes. The food was excellent and flavorful and the portion sizes were HUGE! Service was ok. Our server wasn't the best but she wasn't bad either. She at least came to check on us once. I'd come back and try something else on the menu and hopefully enjoy that meal as well. read more

It was a delivery by Instacart. I ordered sukiyaki. Since my mother is Japanese I expected something totally different. What I received instead of sweet soy sauce sake mixture was instead a gravy like goulash that tasted like alcohol. The fried rice wasn't even stirred enough to spread the seasoning and it was stuck together in big clumps. Sushi was good. Good recipe on All Recipes. Try it! Called the restaurant immediately was transferred and disconnected. Called again and asked to talk to the manager. The person on the phone said he was sorry but they were very busy. My bill was for $62.55. read more

Went back many many times. This place is great for a large family gathering where you can also sit on the restaurant side and have a large table. The service is always great and they do a wonderful job taking care of you and your guest. The food is still amazing. I Just really love this spot for any occasion whether its a big family, birthdays, date night. Still has not disappointed. read more

Food was absolutely delicious, filling and appetizing. The service was quick for us but I believe it was a weekday so more quiet. The place is huge with a sushi bar and dining area. Great energy going around. It is a bit more on the pricy side but worth it for a date night. Gratuity is automatically charged. read more

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Although the sushi is great and staff is good "Diners beware". They add an 18% service charge onto the bill and never tell you. Ended up giving a total 38% gratuity. read more

Wu's house is the best house!!! I love the spicy crab rolls and delicious steak hibachi with great entertainment. Our hibachi chef was cracking us up all night long. The restaurant is so beautiful and I have noticed each location is consistent. read more

Wu's House - Spicy Crab Stick Roll - Sushi Bars Near Me - Orland Park, Illinois