Anthony was the most patient server and is the reason why we will be returning soon!!!!

Walking into this restaurant at 5 pm on a Thursday evening and there was only two customers and about 9 employees was a red flag but I wanted to give a fair chance. One star is too much. Food was absolutely disgusting! Either undercook or overcooked. And syrupy texture. Staff was in training so hard to say what their service is like. Tables and floor was greasy. read more

P.F. Chang's - Chinese Near Me - Hackensack, New Jersey

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The food is a bit salty and disappointing. I got a delivery of noodles, spicy chicken, hot and sour soup, chicken lettuce wraps and lobster dumplings. With delivery and tip, it came to $103. Was it the best $100 I've ever spent? No. I think Soup Dumplings Plus has way better food. The only thing is they have really good white rice. But there is no way to order more rice online. read more

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First off the ambiance is very nice, and is a very spacious restaurant. The honey shrimp with divine. Perfectly cooked and lightly crispy with an amazing sauce. The thai peanut salad was absolutely delicious, perfect dressing and lots of crunch factor. Dynamite shrimp with AMAZING! The only thing i didn't understand was why they put those crispy noodle looking things on top of it. I think that actually took away from the dish and it would be nice to see the shrimp. Dessert was this new butter cake with ice cream. Please, do not look at any other dessert and please get this! You will not regret it. Now for the service. Our server was waiting 2 tables ( us and another table), there wasn't many people because it was a weeknight. However, we kept seeing him with his other customers and it was so difficult to get his attention if we needed anything. We did still leave a 20% tip but it was truly annoying, Both tables should be given attention equally. Service is the only reason they lost a star. read more

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I'm stunned at the whining reviews- here's a winning one! This place is immense and the decor is stylish, chic and jaw dropping. Granted when the robots take over we won't need humanly soothing decor at the Feeding Stations, but today and tonight we do. I've attached a few snaps. Snazzy eh? And the food is delicious - not your typical Chinese eatery fare, it's more sophisticated for a cultured palette - no General Sow's porcine grub but rather Spicy Chicken platters or Mongolian Beef entrees are drool inducing! See snaps! read more

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"Chinese" food as Americanized as it gets. Even more Americanized than my local Americanized Chinese food hole in the wall restaurant. We dined in on the Thursday before the 4th of July and, silly me, I made a reservation here for 6 PM, when I should have known that NO WAY was this restaurant going to require one because of how many tables they had inside. Anyway, we sat down at our table right after we arrived and the menu was pretty much what we expected for a P.F. Chang's. To start, we ordered the Chicken Lettuce Wraps. For entrees, we got the kids the Kids Orange Chicken and Kids Chicken Lo Mein. My wife got the Miso Glazed Salmon Dinner Special with Hot & Sour Soup and Fried Rice Upgrade and I ordered the Mongolian Beef Dinner Special with Egg Drop Soup and Fried Rice Upgrade. My expectations were pretty low coming in, so I can't say everything was absolutely terrible because I was expecting it to be a horrific meal. The Chicken Lettuce Wraps were decent, but nothing spectacular. The soups that arrived with the dinner specials were definitely not great, in that the Egg Drop Soup was way too thick and the Hot and Sour Soup was just OK. The salmon entree was on the salty side and the Mongolian Beef was OK. For the Mongolian Beef, there were strips of green onion scattered around, which were really, really strong and probably should have been replaced by another green, like bok choy. Both of the Kids Meals were ehhhhh. The Kids' Orange Chicken was especially a really a rough one for me because it lacked any semblance of good flavor or crunchiness. The one positive on the evening was that our waitress was good, but no one working there was incredibly friendly. The restaurant IS very spacious and has lots of tables, but it wasn't anywhere near capacity on the evening we dined in. Don't expect anything great here and if you're seeking authentic, real Chinese food, then P.F. Chang's is not your spot. But if you're seeking food similar to your hole in the wall Americanized Chinese restaurant with decent ambiance, then this IS your spot. read more

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This will be my final review on PF Changs. The food taste has hit rock bottom. Service is good but the menu selection and the quality suck. I took a picture of their cauliflower side to give you an idea about their quantity and presentation. I knew all this prior to my visit but I obliged my son because he was keen on going here. Hope he is finally convinced that our local Chinese takeout place is way better (and cheaper) read more

P.F. Chang's - Cauliflower side - Chinese Near Me - Hackensack, New Jersey

why the fuck did I order from here ? I ordered online The food is absolutely disgusting One of the plates was chicken teriyaki and it had a weird tangy taste to the sauce Chicken was squishy Ughhh hate it read more

We went to celebrate our cousins birthday. The food was really good! We were waited on by Dafne, which was friendly, patient and continually checked on us. Nice ambiance. Will return read more

P.F. Chang's - Chinese Near Me - Hackensack, New Jersey

Among China's traditional holidays and celebrations, none ranks higher in importance than the Lunar New Year. At its core, a celebration brings the family and friends together with food to include dumplings, spring rolls, cakes, fish, and pork dishes. Located at the Riverside Mall in Hackensack, the front of this establishment is flanked by the iconic horse statues that symbolize strength. Dim lighting, sophisticated decor, and an intimate vibe made P.F. Chang's our choice to begin the Lunar year of the Snake for dinner. Reservation was easily made via their website. Greeted by the staff upon entering as first-timers to this location, my partner and I got a booth right away in the main dining room, where the interior space was created to be dramatic, with a slightly dark and moody vibe, along with a bit of elegance. Its key colors are red, black, and gold, which are featured throughout, along with yellow lantern lighting and a huge hand-painted mural of a Samurai woman. Their menu began with deep roots in Chinese cuisine, expanding across all of Asia, honoring cultures and recipes from Japan, Korea, Thailand, and beyond but limited. For starters, we decided to share the Vegetable Spring Rolls. For our main meal, we opted for the Honey Chicken, Miso-Glazed Salmon and Signature Vegetable Lo Mein. Even saved room for dessert to share Chocolate Peanut Butter Cream Pie. The food came out quickly, well seasoned and delicious. The portion was reasonable. The price was a bit pricey compared to other establishments. Overall, we had a wonderful dining experience thanks to Tania, our server. From the moment we sat down, she was attentive, knowledgeable, and genuinely friendly, making sure every aspect of our meal was perfect. We can recommend this place. read more

Love this P.F. Chang's location! I visited for lunch and ordered the sesame chicken with vegetable fried rice. I also made sure to get a side of spicy mustard. Other dishes ordered included the orange chicken and spicy chicken entrees. The service was great and our meal came out fast. The portion sizes are epic! read more

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Came here to celebrate a good friend's mom's new life in heaven-food was very good but very very slow coming out. I ordered a egg drop soup and I didn't get it. My Mongolia trio was supposed to come with brown rice but it was served about 20 minutes after the protein and raw. It was a shame because if served together and cooked it would have been a different experience. The appetizers were tasty though and believe me you won't go home hungry, they served you more than enough . There was a mix up of how to order appetizers but that was corrected. Drinks were good and music was very nice so ambiance loved. Overall the two stars were for slow service that came from the kitchen unfortunately it just took too long to get your food and really enjoy it. read more

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We had high hopes for a nice dinner at P.F. Chang's, but it quickly turned into a frustrating experience that left us walking out. We arrived at 6:07 PM and sat at the bar, which had only three other customers. After a long wait, our order was finally taken at 6:24 PM. We kept things simple, ordering the Chang's Chicken Lettuce Wraps and the Chicken Teriyaki dinner special with brown rice and an egg roll. As the minutes dragged on, we watched another couple walk in at 6:30 PM and get their order taken soon after. By 6:54 PM, we were still waiting with no sign of our food. To make matters worse, the manager brought out the other couple's meals, even though we had been there much longer. When I inquired about our order, the manager had no answers and promised to check on it. Moments later, another waitress brought out more food for the same couple, and we were left sitting there perplexed. At 6:58 PM, we finally expressed that we would leave if our food didn't arrive soon. The waiter then casually informed us that our order had been canceled, without any explanation or apology. This lack of communication and service was incredibly disappointing. We walked out and headed to the Cheesecake Factory, where we should have gone in the first place. We won't be returning to P.F. Chang's again. Save yourself the trouble! read more

The service was amazing. Our server was the best. The food was the worst food I've had in a very long time and I wouldn't feed it to a dog. It was overly salty yet somehow not very flavorful at the same time. The rice was undercooked. The bathroom wasn't visibly dirty but had a pungent smell of old urine. Only picture I took was of the desert which was very good read more

P.F. Chang's - Red Velvet Cake - Chinese Near Me - Hackensack, New Jersey

I don't know what the 1 star reviews are talking about. I've been to several locations - this one, West New York, and Union Square. This one was hands down the best one. It was really clean, menus were brand new, service was great, and food came out quickly despite there being two birthday parties. Yes, the chain isn't as great as it was years ago, but relatively speaking to other locations recently this place was excellent. The food was really fresh and came out hot. read more

P.F. Chang's - Mongolian Trio - Chinese Near Me - Hackensack, New Jersey

Everything was great. From happy hour at the bar to the Chef's Feast at the table. The service was great. The atmosphere was perfect for the birthday celebration and they presented her with a great sparkling candle and many staff singing! read more

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Recently I have been very kind to PF Chang's giving them both love and overdue credit for upping their game in terms of freshness and presentation. However, there is no excuse for tepid soup and lukewarm entrees in a sparsely populated restaurant. Please donn't tell me that they're reverting back to the bad old days of preparing popular dishes well in advance and shooting them through the microwave. Maybe, that's the way they do it in Hackensack... Yack... Yack... Yack... Yack... but let's hope it's not a virus that spreads. Two stars. read more

ALL food is drenched in sweet flavored oils, I mean OVERLOAD. Even a simple beef & broccoli. I usually eat anything even if it's mediocre, but this is the first time I could only eat half of this dish. Very disgusting. PFC used to be fresh and great about 15-20 yrs ago but now it's turned into a Chinese fast food. Even the Chinese fast food a few blocks from me is way better than this. Don't bother with this chain. Useless... read more

miso glaze salmon was amazing. Definitely have to try. Service was great and they have speciality drinks read more

P.F. Chang's - Miso, glazed, Miso Glazed Salmon Lunch Combo - Chinese Near Me - Hackensack, New Jersey

After carefully examining the event I decided they didn't deserve 3 stars. I lowered it to 2. I visited this place after a wake with a large group of people. The restaurant is beautifully decorated with a beautiful mural and great looking asian lanterns. The workers were very friendly and warm. Unfortunately they were quite understaffed considering how many people were in our party only one waiter was assigned with a food runner. While the food tasted good it was extremely sweet. Not good if you're a diabetic. Unfortunately it took too long for our food to come out. I asked for water three times and never got any, they would give it to someone else because the person you order from was not the same person bringing out the food/drinks. I ordered salad and never got it, I ordered crispy chicken with Lomein and by the time the Lomein came out I was done with the chicken. Our table ordered at the same time and one person at our table got their food and ate it and the rest were still waiting for our food. What a shame, a poorly run business. read more

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PF Changs its a staple in our date night rotation. The food is always fresh, sauces flavorful, and the staff are top notch. The music playlist is pretty solid too! read more

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The food was served cold. We ordered Chicken LoMein and the food was served cold. We also ordered Chicken with with rice and this also came lukewarm (almost). We ate some of it but could resist putting the food aside. We left afterwards. We chose not to complain only because we were afraid that they would take our dishes and spit on them after it was reheated by the kitchen staff. So we elected to leave instead. Not sure if it was a bad day or the staff have been overly worked. None of the plates came hot. All cold. read more

We visited again today, I didn't think I would after the last time. But my wife wanted to try the deal and I'm glad we did. We had a temporary desk where you get 3 courses for $20 per person. My wife started with the salad, which she said she enjoyed. I had the hot and sour soup, it was decent. The appetizer was the only item that we ordered on this special that was 1 per table. We had the lettuce wraps. The portion was good and it was tasty. For entrees, my wife had the Mongolian beef(beef was a $4 upcharge during this special). It was good. When I was younger, I'd order it extra crispy. I forgot to tell my wife about this, but it actually had a great crispness to it, so it was a win regardless. I had the sesame chicken. It was very tasty, but the breading was a bit mushy. I was tempted to get the chocolate cake or cheesecake ($8 upcharge during this special). But I was honestly full. I rarely am happy with the portion sizes anywhere. But this deal is amazing for the volume of food. The waiter and hostess were excellent and very professional. The booth we were in had part of the back rest separating. The toilet lid looked like an abused antique from an old west outhouse, it was a weathered sepia color. Small things like this could be cheaply fixed. read more

The staff are friendly and efficient. The interior design gives it a good atmosphere and there's lots of space. I was excited to have a meal here again after many years. I was pleased that there was a vegetarian section. All the options sounded delicious. They had a good mix of protein and veggies. After chewing every mouthful for a long time, I ended up having to spit out the fibers from the sugar snaps and French beans that were not removed in the preparation. The broccoli was too large a piece to eat with chop sticks. I had to bite bits of it off to break it down into manageable mouthfuls. I tasted some ginger once. But there were no other flavors. I tried adding the sweet and sour sauce and that was bland too. There was very little tofu. May be it was a bad day for the chef. At least it was freshly made. Not from frozen veg. read more

P.F. Chang's - Chinese Near Me - Hackensack, New Jersey

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I've seen on Yelp that this PF Chang's location has suffered some rough reviews. Maybe there's new management on board because our two recent experiences here have been just fine. The food and drinks have been very good and the service has been excellent! I will admit the beef portions are not big - while you'll get a healthy serving of rice or noodles, the beef dishes are a bit small. The chicken dishes are OK, however, as far as portion size goes. I don't think this has anything to do with this location but probably portion size guidelines handed down from PF Chang Corporate. I get it - it's a chain restaurant and it's all about maximizing revenue generation. I'd say look past the 2 and 1/2 stars review and give them a try! read more

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I think the overall rating is fair. This place is very kid friendly with menus/crayons for coloring. There was a lot of in between time though. Our rice was forgotten and we had to ask for it again. Won't be coming back soon. read more

Probably our fifth time eating here. Came in and waited a while before anyone came by. The restaurant was clearly understaffed. Finally the very pleasant waiter came by and said there were only 2 waiters and he would be right shortly. He took our order. The steamed Shrimp dumplings came out three minutes later, well before our cocktails arrived. Dumplings were ok. Cocktails were good. About a half hour later our main courses arrived. The Sesame Beef was fried not sautéed and was hard. The Orange Chicken had no sauce at all so there was no discernible Orange flavor. Both dishes were beyond mediocre. By far the worst meal we ever had here. Ambiance: When a table left the staff was so overwhelmed the staff did not ever have time to bus the tables. They just left them as they were. Only positive thing I can say is the waiter was very polite. He tried his best. read more

Came to Pf Changs after work and it did not disappoint. They had a good happy hour deal, $5 drinks and apps. One of my favorite appetizers they offer is the crispy green beans. We also tried their potstickers, really delicious! As for my main course I got the Mongolian beef but with different proteins and it was so GOOD. Don't skip on Pf Changs!! read more

P.F. Chang's - Chinese Near Me - Hackensack, New Jersey

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After my son's game, we decided on going to this Chinese food chain. I'm on the fence on how many stars I was going to give this. I landed on four because service was excellent and food was above average. For appetizers, my son got the ribs with Asian BBQ sauce, and my wife and I shared steamed dumplings and the crab wonton. All three were average at best. For dinner, I got the orange chicken which was very potent on the citrus flavor. I haven't had it that much but I just don't remember it being so citrus based. Chicken itself was good but the sauce was just very strong. My son had the sweet and sour chicken and my wife had the sesame chicken. All of which were average as well. Dessert was actually very good. My son got the Great Wall of Chocolate which was a MASSIVE piece of chocolate cake. I got the fried bananas with pineapple ice cream and I'm honestly not sure what my wife got. Dessert was exceptional! All in all, service was fantastic and the food was average. A little overpriced in my opinion but a good night out all in all. read more

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This place was okay. Hostess had a very serious demeanor. Service was great because our waitress was super nice and attentive. The bbq ribs were delicious. Sushi was okay. We had to send back my daughter's orange chicken. It just had an odd taste. My Chang chicken was very good so no complaints about my order. Hubby had the short rib which he wasn't too crazy about. His drink was expensive but was super strong so worth it! Overall just a pricey place for okay food. Prob wouldn't return. read more

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What is up with this place? I see the reviews now and I kind of regret coming here. Let's break down my experience and probably my only experience with them. The food at it's best, is microwave ready, at worst major freezer burn. I got honey chicken with fried rice. The chicken was fine. It wasn't great, it was the consistency of microwaved food. Very bready, very saucy. At least the chicken wasn't dry. The Fried rice though... the fried rice had zero and I mean zero flavor except for the slight freezer burn taste that overpowered it. I did not touch it. I mean, for half the price I wouldn't even eat it. One of the people I was with thinks she saw a hair in her food, she pulled it out and thought it was part of the chicken, but that was totally a hair. The service was fine, nothing special, nothing bad. They tried really hard to give me special offer tickets? I really didn't look at them cause i'm honestly not going to go back. But the strangest thing was some random guy who worked there, came up to me and my party and was was apologizing to us because I think he thought we were someone else, so apparently someone else was having issues. He also tried to give me like a dozen of those tickets. Listen, if a place like this is giving away discount tickets by the handful, they in trouble. The ambiance was nice. But again, nothing of note. If you go to Cheesecake factory, if you go to bahama breeze, it's the same vibe. Overpriced food, boring aesthetics.. which is fine, but when your food is on the level of a Friday's (or below), those prices ain't worth it. There are so many smaller places, places with better asian and asian inspired foody you can go to that could use that money, that will give you so much better food at a better value (and no hair or freezer burned rice) that I urge you to check those establishments out. This place ain't it. read more

P.F. Chang's - Rice has no soul, no flavor, only freezer burn to it. So sad.... - Chinese Near Me - Hackensack, New Jersey

Serena was our fabulous waitress as I celebrated a birthday with friends last night at this amazing place. Restaurant beautiful, Food Delicious. I enjoyed the lettuce wraps and Buddha Feast. Planning my next trip back read more

Food is good I had the Mongolian beef. It was cooked to perfection. The service was amazing and the atmosphere was great The service was good. read more

I visited P.F Chang's for the first time. I was excited but to be honest I wasn't impressed. I felt the flavor was off, the shrimp wasn't really cooked that well. Io main had very little taste. It is a beautiful restaurant and the staff was very friendly. It's simply not for me. read more

I decided to get Chinese cuisine for my clients. I ordered a few dishes and got the chicken and broccoli with a side of lo mein for myself. When I arrived I parked in the plaza lot. I walked in and went over to the takeout area. There was a really nice man who served me and he was very nice and got my food together. There was another lady there and seemed irritated because one of the meals wasn't separate like requested. When I separated the food when I left, one of the meals was missing. I called, and the nice man said he would have it ready. When I arrived I went to the takeout and this young lady with glasses, the same one from before, I never got her name, saw me standing waiting for someone. Instead of handing me the bag on the other side of the counter, with an attitude, she put it away from me, so I had to go around and get it. I was not too pleased at that. It was not a great experience. read more

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I'll start with the service. Our waiter went out of his way to make sure we had a good experience on our first visit. The place is nicely decorated and the ambiance is nice and kinda chill. The food looked good but that's it. Sesame chicken was way too sweet, and my shrimp was blah. The spring rolls were dry, and the ribs had no flavor. I rather eat at a buffet. Sorry to be so blunt, but I was actually excited to eat here, and I'm pretty sure I will never come back. read more

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This is my first time trying PF Chang's since my horrible experience in 2015, and pretty sad to report that this visit was not much different than that one. The food served at this place pretty much same as the food I get at any Chinese store, here it's just more expensive and you get to order drinks. The Oolong sea bass is probably the only rare exception in taste and quality. The service here is somewhat disappointing too. After we got seated, took the waiter about 10 minutes to show up. We got our appetizer 20 minutes later, at that point we still didn't get any utensils. We had to snag them from other empty tables . It took another hour for entrees to come out. All this took place, while the restaurant was only about 60% full. Probably not going to visit PF Chang's again anytime soon. Food taste - 3/5 Food prep time - 2/5 Service - 3/5 Price - $$$ Items tried: Appetizer sampler - 4/5 Shrimp with lobster sauce 3/5 Orange chicken - 3/5 Sesame Chicken - 3/5 Oolong Sea Bass - 5/5 read more

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Definitely Americanized Asian restaurant. The dishes are individual plates, not the family share type. Drinks are good. Food is ok. Flavor is a little blend for me. They are REALLY SHORT STAFF. Prepare for the wait if you are going. read more

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Enjoyed the food, the exceptional service, the overall ambience. We will definitely be back.

Always fresh and delicious. They've added a nice presentation to serving the food which was a nice added touch. Great service. I happen to love Chinese food as long as it's good. I like the atmosphere - dimmed lights. I liked the older plastic, sturdy chopsticks but otherwise - I always enjoy this place. read more