Love this place! The food is amazing along with the drinks. I love the ambiance. It's a quieter location with dim lighting which is what I look for after a day stressed in the office. Low mein is delicious! The ribs are out of the world along with the Mongolian beef. Just all insanely delicious. read more

I visited here with my family on a Sunday for brunch. We were greeted with a friendly smile by our server Ty. He made my nephew's day by playing along and indulging him in friendly banter. The atmosphere was perfect good music and a clean environment. The food was delicious! And we had some good drinks to go along with it. read more

This location is one that I have been to several times over the years for birthdays and special locations. The food at this location is very fresh and the wait staff are very attentive - especially when it comes to allergies. They take the time to make sure that the food is prepared without exposure to the specific allergen. I love the Mongolian beef, but my personal favorite is the honey crispy chicken. The AC is pumping so make sure to bring a sweater if you tend to get cold at restaurants! read more

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New to the area, we have been trying different types of restaurants. Almost all have been indie rather than chain but tonight I really wanted a lettuce wrap. After 30 minutes, we picked up our order only to return home to find a steamed white rice was missing. Never ever have I called a restaurant over something so minor. But the manager understood my need to have rice in my wraps! Not only did he send a replacement to our apartment, he also included a delicious dessert, and did it all with humor and a smile. Thank you for being so kind and understanding. read more

Mongolian beef was tasty but dry. Found a screw in the rice! Nearly broke a tooth. I'll stick with the hole in the wall Chinese restaurants nearby that are much less expensive. read more

P. F. Chang's China Bistro - Lunch order came with a screw in the rice - Chinese Near Me - Hackensack, New Jersey

Amazing food, beautiful decor, had a great time ! My friends and I were seated promptly. The Mongolian beef with white rice is a must try. And the moscow mule is delicious! Make sure to stop by. Service was exquisite. read more

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Worst experience food was extremely greasy and not editable spring roll were drenched in Grease read more

P. F. Chang's China Bistro - Spring roll - Chinese Near Me - Hackensack, New Jersey

I like this place. Food is good. Too many complainers on here. Remember - Yelp is where people come to complain about a long wait or some other bs. Food is good. You know it is. Otherwise you wouldn't come here to begin with. Never had any issues here. People are human. Take a deep breath and eat some Mongolian beef and chicken lettuce wraps. read more

The food was delicious a good size in my opinion as well. The service was outstanding from the server at the door to our host amazing. The Restaurant is beautiful inside and out The dining area is a site to see I really like the setup has tables,booths and a bar as well . read more

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Great customer service and great food! The banana dessert is soooo delicious and the chocolate cake, those are a must try!!

I went to the PF Chang's in White Plains on 09/10/2023. I forgot to take my leftovers so when I returned to get them (only 10 mins after). the manager and a waiter told me they threw them out. WHAT THE (YOU NOT WHAT) IS WRONG WITH THESE PEOPLE?!!! They have to change this nonsensical and stupid policy. PF Chang, you owe me a refund!!!!!! read more

Manager Stanley in Hackensack NJ is excellent. Our night out started out not so ideal, however he turned that right around!! 5 stars all the way! Thank you read more

We ordered PFC takeout for Super Bowl last night. Food was meh. Fried rice, spring rolls and wonton soup very uninspired. All else ordered was fair. Pricey too. read more

Saturday night dinner, were seated promptly. When I called 45 minutes earlier to make a reservation, I was told it's walk-in only then when I was there, I was asked if I have reservation Reason for 2 star is manly food - no flavor what so ever. It was bland, had to add spicy sauce in every thing. Above all for some reason everything tasted the same. Presentation was great but food tasted average. Service and ambiance was great, no complaints. read more

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This is an excellent location. Never had a bad meal here and the service is always excellent. It's very well run establishment. Kudos to all involved. read more

This spot took super long to serve us. The app of bang bang shrimp was good. I got the banana dessert to go. My bananas were too deep fried. I did not have enjoy it at all. We arrived at 7:30 and were not leaving until about 10pm read more

Great service, professional and friendly staff. . Pepper Steak with White Rice is delicious. read more

On Thursday October 5th, 2023 we, 3 people, had early dinner in this restaurant. Talk about going down the drain. The experience was awful. Going. Into the restaurant the floor was sticky. We literally had to pull our foot from it. The food was greasy and every one of our 3 different dishes had a taste of sugar in it. It was sweet. My friend ordered Sesame chicken and asked for it to be spicy. It was sweet! He asked for his fried rice to be spicy, it was not. The server was nice and did all he can to remedy the disastrous dishes. Another friend ordered Mongolian beef. It was sweet, thick dry un-chewable chunks of beef floating in a greasy sauce. It was humiliating to treat customer to the lowest level of cooking. To add insult to injury, the fortune cookies at the end, were stale and went directly to the garbage. The bill you are asking? High, very expensive. That was our last time in this place. r read more

What a beautiful restaurant. Lots of parking at mid day. A really pleasant manager on site. Very knowledgeable and attentive waitstaff. I ordered the tempura cauliflower with sauce on the side. It was crunchy and delicious. I ordered vegetable fried rice with no soy sauce which was half-price on Wednesday. And I ordered some dry rub ribs. The ribs were not as I remember them. It seems a new hire in the kitchen chose to deep fry the ribs instead of slow brazing and then grilling the ribs for that succulent and moist rib meat. The manager worked it out with me very easily. Most importantly I got the ribs made the right way and they were amazing! I also enjoyed a decaffeinated ginger tea which my wait person put on ice for me. That was very refreshing. The ambience there is just gorgeous. And the seats were so comfortable and the bathrooms were spotless. read more

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Not bad, but not great. Table service was the slowest I've ever seen in a restaurant. Several times we had to try to flag a waiter down to even get our drink order, which was then forgotten... Food wise, it was average. Buddha's feast was disgusting. Too much corn starch in the sauce, methinks. And methinks not going here again. read more

The food here was amazing, ordered the lettuce wraps, so good, and then had a shrimp pad thai, was amazing, the service needs a bit more help but my waiter only had 3 days working there, so yes a new guy and getting used to things but I do want to say he himself gave the best effort he could. Overall it was a good chill spot with reasonable prices and amazing food. read more

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Terrible. It is very sad, At one time this place had decent food and a nice ambiance. Quality of food has gone down hill, I feel like everything is frozen and microwaved. Very sad. read more

I didn't even get a chance to eat here. I put my name down for a reservation and received a text that it would be a 25 minute wait. 45 minutes later I walked in to complain and they told me that they never said it would be a 25 minute wait.... So I took my Buisness elsewhere. In the midst of a pandemic they should be better to their customers. read more

Very disappointing here in Hackensack . The service is inadequate. You get better service at McDonald's . We ordered apps and told the waitress not to take our dinner order too because we did not want everything at once . Guess what? It all came with one minute by 2 different servers and they took back the dinners and we have been waiting over an hour. Then they bring ice cold food ! Are you serious? read more

P. F. Chang's China Bistro - PF Chang's is disappointing. - Chinese Near Me - Hackensack, New Jersey

I placed an order at 12:49 pm for a 5:30pm delivery on Mother's Day. It's now 6:30 pm and still no delivery. The door dash driver has been waiting outside the restaurant for over an hour. I can't even call to cancel my order because they are so busy no one is answering the calls. If they can't complete the order on time, why take the order??? My kids are starving and I'm out even more money because I have to tip the driver extra to stay and wait for my food. BTW, on the mobile app, it says that my order is completed. read more

Wow. Waited for more than an hour for food. Not for table but waited for food that long. And everyone else wait that long as well. They claim they were hit with high volume of take out orders. They need to clean their floors and even the drink menu in plexiglass thing on table was gross and needed to be cleaned. Should have gone to Cheesecake Factory read more

So unfortunate. I love there combo rice and ribs. After a couple of try's even though I can taste the decline. Last order of good was rotten. Made me sick! Never again. read more

On Friday, December 20, some colleagues and I decided to have dinner at the P. F. Chang's located at The Shops at Riverside Mall. That was such a mistake. The bar got our drinks order wrong and the kitchen took a very long time to prepare the order. Therefore, the food was cold and under seasoned to say the least. It goes without saying that this is my last visit to P. F. Chang, at least for the foreseeable future. If I could give the restaurant less than one star, I would. read more

I am giving this location one star because of my take out experience. This is the second time we have had issues with this location. The first time the take out Mongolian beef had very little meat. We get it all the time so we know how much should be there. I don't know if they make take out orders smaller but it was noticeably smaller than in the restaurant and even than other take out we usually get. Today I called the order in at 3:26 pm. The place is empty here. I have been sitting by the take out pick up now for five minutes short of an hour later -- 35 minutes after I told the bartender I was here - the manager shows up at that take out desk and I ask her where is my order and she says oh it's sitting in the kitchen. Well did ya think to come out here and see me and ask me? Or tell me? And then I said now the crab wontons will be soggy and she said we can retire them. I said okay hurry up then. And then she goes back and another person. Brings out the rest of the order to sit here and get cold. Some he says I can bring it back to stay warm (okay yeah so it bakes in the plastic containers even longer while I wait for the wontons?!). So now they are refiring the whole order -- what's another 20 minutes when I've waited an hour already. Save yourself the trouble -- eat in here or go somewhere else. It's too expensive to get crappy take out. read more

Stopped in for a quick snack. We sat at the bar and ordered the lettuce wraps. When they came out we pulled off the first layer of lettuce and it was BROWN and wilted. We told the bartender and she said "Oh, there is nothing wrong with it". We said we wanted new lettuce. She then restated her sentiment that the lettuce was fine. We restated we would like a replacement. She practically stomped away. Manager brought out new lettuce and apologized. What really got us was they didn't comp the appetizer or offer any sort of incentive to return Eh. We will go to Rosa Mexicana next door the next time we want a quick snack. read more

I was very let down with the quality of the food , the staff seem over worked and it set a very depressing atmosphere for our visit . I have eaten at several different P.F Changs in the past and have enjoyed it . The food we ordered was not up to par and the meat that was supposed to be flank steak had fibers coming from it that looked like hairs ( extreme turn off ). every thing was over seasoned and not cooked well . I would not eat or recommend this location to any one, the Port Imperial location has a great view of New York ,that's about it . The no menu deal and having to scan your menu is terrible . also if your paying with a credit card they want you to scan an app to use it .I enjoy using a menu and paying a server. I understand these policies were put in place during the Covid -19 period , but if we are no longer having to wear masks then why can't we use normal menus and payment methods again. The food is a three on a scale from 1 to 10n , service isn't much better. I would not recommend this location to my worst enemy. read more

The WORST experience EVER. After waiting 1 hour and 30 minutes, we never received our Entree. How does this happen if you're only at 25% capacity? Never EVER AGAIN. read more

If you want Authentic Chinese food you go to a Chinese restaurant - you DO NOT come here. Why did I come here? The kids picked this place and WTH do they know about good food? NOTHING and neither do the people who cook here. Main course took half hour to arrive and food was so disgusting. Kids picked greasy Lo mein and bland fried rice for dishes and how do you mess that up? Well they sure did. As I write this I'm sitting here with one of the kids at 3 am who has food poisoning!!! Never again! One star for the decent wait service who tried his best. read more

How would you feel I'd you were sitting at the bar waiting for assistance and a group of men in white coats began te inspect the area? read more

P. F. Chang's China Bistro - How would you feel if you were waiting for your food and beverage and men in white coats began to inspect the area. - Chinese Near Me - Hackensack, New Jersey

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HORRIBLE I cant believe they have such few veg options (and vegetarian dishes are getting popular) and even worse the options they have were so bad we could barely finish the one spoon we took in our plates. Their lettuce wrap filling was dry and served with no sauce on the side. Highly disappointed would never go back read more

Consistent good food. Choices have been less since previous menus. Service is always friendly and attentive but atmosphere is a bit noisy.

Ordered dinner for 8 five days in advance for Mother's Day and my granddaughters birthday party. Scheduled delivery was for 3 p.m. and it never showed up at all. If I could give you a minus five Stars I would. I will never deal with this place again. read more

This used to be one of our favorite places to dine at. Due to social distancing, we ordered takeout tonight. BIG mistake. I ordered the family meal for 4. With tax, $56. The portions were small. They wrote "6oz" on receipt for lo mein, 10 oz for each of 2 entrees for 4 adults. I'm sure 10 oz included the rice. First, they advertised "curb side pickup". No employee was ever curbside in the 53 minutes I waited outside the restaurant in my car. They say "Call when you arrive and we will bring out your order". Except no one ever answers the phone!! Husband had to go in. 20+ people with no masks were crowded into the restaurant looking for staff who rarely appeared. We are supposed to call the police when this happens. We couldn't get a refund and go home. No one wore masks because we were expecting curb side pick up. I hope no one gets sick and dies because they needed PF Changs. We had a 7pm pickup and no food appeared til 7:53. We got home in 7 minutes. Chicken lettuce wraps were refrigerated leftovers with soggy crispy rice noodles. The soup was watered down. The lo mein and 2 small chicken entrees to share were greasy and lukewarm with a 2 oz bit of rice to share! One chicken dish wasn't even the one we ordered. If they have no staff to cook and safely bring out food to customers, don't email me about advertising curb side pick up at the time of my choice if you can't handle it. Very disappointing. We will not be returning. read more

Have to say I went in skeptical as the last time we tried the one in Westchester it was mediocre. We were pleasantly surprised about how great our dinner was. From appetizers to our dessert, everything was delish. Our toddler enjoyed her dinner too! To top it off the service was excellent. Despite how busy it was for a Saturday, the host moved our seats for us seamlessly. Our waitress, Allison, was amazing. Always had a smile, engaged with our daughter and gave delicious suggestions. The manager came over and greeted the tables to check in on how we were doing. It was excellent. For an impromptu family dinner night, they well exceeded our expectations. We will definitely return. read more

Horrible experience!!!!!! Over an hour of waiting to be seated then another 20 minutes to get a waiter and that's only because I had to call one!!! I mainly blame this to the Westchester mall because since they are renovating the food court PF Chang's is the only restaurant But hire the demand they should get more workers I suggests to wait until the other restaurants open read more