Please do NOT use this location for an oil change!! They cracked the oil housing unit in my vehicle…read moreand tried to gaslight me as to the cause. I had NO oil leak when I brought my vehicle in, and after I got home, there was oil all over my garage. An actual mechanic shop told me what caused it... I contacted them repeatedly about the issue, and they completely ignored me after an initial contact from District Manager Gary. Unless you have an extra $1100 to gamble, I'd take your vehicle to actual mechanics with a code of ethics. This location is filled with arrogance and below acceptable customer service.

took my car in for a regular oil change, got it back and halfway down the highway all the lights in…read moremy car came on and my speedometer wasn't registering. I take it to them to see about getting it fixed or situated and they tell me to come back in 3 days when their guy with a scanner is in. so now I have to wait ON THEM even though THEY fucked up my car. bunch of bummy degens work there and cant do their job for shit

Thank you Joe and crew !!! Noticed I had some bad tire camber wear on my RV before leaving to our…read morenext reservation 6 hours away. You took care of us right away without hesitation and got us going to eventually make it back home 1800 miles away. Thanks again !!!

Highly highly recommend! I had a screw in my tire and the guys at Sam's Club said they couldn't…read morepatch it and that I needed to buy all four new tires because of my all-wheel-drive vehicle. They quoted me $1400. My favorite car repair shop, Stewart Auto service, recommended Joe's tire shop. They took a look at my tire and told me that they could easily patch it. Total cost was $20. I'm so thankful for their honesty! They are my new go-to for all things tire-related!

Was in for tire service and they were able to get everything fixed on my tire really quick and…read moreefficient

This is a great company! I have had my cars serviced there regularly over a 10 year period. I…read morerecommend it without reservation

Trust professionalism on time performance under promise over deliver is our motto we are here for…read moreyou not for us let us help you in any way

I had came 2 months prior to today, because of my serpentine belt. I had taken my car to a shop for…read morean oil drip and they had noticed that it was cracked. When it obviously should not be for being changed exactly 2 months ago. Took my car and they tried to tell me "looks like something is rubbing against it" when it obviously is not. And if that were the case, it was fray not crack like it currently is. And at first was saying it would take 2 weeks just for them to look at my car for a mistake THEY did. Will not be coming back.

Gave me a quote that ended up not including $120 alignment. Told me they could get to me in about 1…read morehour and would call me. Never called. I called at 90 minutes and they said bring it in. Then told me it would be done in an hour. Called about an hour later and told me about the alignment. Said it would be about an hour and would call. Never called . I called at about 90 minutes. Thirty minutes later went to get car. I took the car in at 8:30. Got it back at 3:30.

I was having a car problem and my first thought- come to Big O Tires!!…read morei was greeted by a gentlemen named Tyree Clouse who was so kind and welcoming. Corey took my car for a test drive and immediately got to work on my car. They did so great and my car is back to brand new!!! love them and would recommend to anyone in need of a car service.

Mark and Andrew were extremely helpful when we traveled from Denver to Branson while on vacation…read more We had an extreme noise coming from our tires due to a cupping problem. They rotated the tires once as I requested front to back. The noise persisted but not as bad, so we came back a second time and Andrew (and his crew) cross rotated them this time which solved the problem. They even gave us a referral to Christian Brothers automotive for an alignment check. Being 800 miles from home and receiving this kind of service from location M003 (Sunshine street location) was extremely helpful. We wouldn't go anywhere else for tire service when near Springfield. Thanks so much! Note: Service was done on 4/19/19 and 4/21/19 on our 2008 Gold Hyundai Sonata.

I spoke to the same front desk guy three times and he would not give me an appointment. I showed up…read moreto a 90 minute queue on his recommendation. Your employee just wasted my time.

I was really pleased with the used set of tires they offered. The young lady went the extra mile…read morenecessary to balance the tires. The young man worked hard and was very accommodating. I had called before they closed. I got there with about 45 minutes to spare, but didn't realize they were cash only. I had to run to the bank and get cash out. This put me back close to closing, but they worked after hours to get me out. I really appreciated their effort. I would certainly use them again.

I just purchased my 24th tire from this establishment. If you are looking for a fancy shop with…read morefancy prices, this is not your place. If you are looking for excellent service, fast, service, and a solid deal on used or new tires then this is your place. The used tires that I have been buying have 90% or better tread and I pay about half price of a brand new tire. Part of the savings is in the mounting, balancing, and valve stems. Those little hidden fees add up considerably. All of their used tires come with a 30 day warranty with no questions asked. Sure the big tire shops will offer a road hazard warranty, that you often pay extra for. In 35 years of driving, I have only made good on that road hazard warranty one time. If I'm buying tires at half price, that math simply doesn't work for me anymore. I highly recommend these people for all of your tire work. If you need new tires, just pull in and they will give you choices of used ones that can be mounted in 10 minutes, or she will pull up her distributor pricing and give you a Smokin Hot deal on brand new tires that she can install the next day. I couldn't be happier with my brand, new tires, and every single used tire that I have bought there.