We had 2 flats on I-44 in the pouring rain! These guys helped us problem solve, recommended a tow…read moreservice that was amazing and even sent 2nd truck to transport all of us. They searched for 2 matching tires, got them changed and even checked the under carriage of the car. We were done with the whole ordeal in 2 hours. Angels in earth!!! Thank you

Note: Originally a google review that I am sharing in other places because they want to remove my…read morereview. Update: I received a phone call about this review and the owner explained to me that it's very unfair that I am able to leave a review about how their estimate came in significantly higher than everyone else and that he would try to remove this review. The explanation for the markups and excessive parts-cannon behavior was that I had a Chevrolet vehicle and the quote was over the phone with someone other than the main phone guy. An engine job on this vehicle is approximately 18-22 hours of work as per industry standards, and at their stated hourly rate (~$125/hr) they priced the job with 33.3 hours of labor, which is overly liberal. The engine itself was marked up more than any of the other quotes, drastically so. There were also charges for services that one would assume would be included, such as preliminary diagnostics and ECM tuning following work. It was explained to me that they should have turned me away on the phone instead of providing me a quote without seeing the vehicle, which every single other shop was able to do in a reasonable manner. I have stated nothing fallacious or libelous in my review, but the owner was clearly upset that I was "badmouthing" and chose to "hurt their business" despite not going with them, apparently you are only able to share pricing information with the public after you pay way too much for service. I attempted to end things cordially but it didn't seem as though this was mutual. As a note, I have not paid them a single cent and am only reviewing: A: Their ability to provide a quote for my vehicle as all 9 other shops have. B: Their ability to receive criticism. I rate them a 1/5 stars on both accounts. I hope I do not have any contact with this business in the future. ________ Ran quotes for engine replacement at a total of 10 shops including a dealership. Advanced Car Care Center came in drastically higher than all the other independent shops, 40% more than the second highest quote, 78% higher than the lowest quote. They came in costing MORE THAN THE DEALERSHIP! I would recommend picking almost any other shop as the data is showing that their quotes are so bad that I felt it would be irresponsible for me not to share this information. Caveat emptor.

Went in for work. Parked in a spot. I was in talking to man behind desk. This man comes in yelling…read moreat me about hitting his car with my door. Went out and no mark on mine or his. He said it did not leave a mark, but i hit it. Which i do not understand. Come to find out, he was the owner. So if this is how he treats new customers. How can you trust him not to screw you in his work. Very bad customers service and a bad individual.

If I gave MD Hickman less than a five star rating I would be a liar…read more These gentlemen are educated, highly skilled, and professional in their conduct. I've been bringing my vehicle here for several years and always receive top notch service and very reasonable rates. Every time I leave I tell them, "I'm not going anywhere else".

I say there just long enough for my already damaged tire to go flat in the parking lot. Multiple…read moreopen bays mechanics looking me dead in the eye and ignoring that I'm sitting there with a literal tire emergency after I had called prior and asked if there was availability and they said "first come first serve" I left and went elsewhere. 0 stars. Multiple open bays. Not a single care in the world I was sitting on a rim.

Thank you Joe and crew !!! Noticed I had some bad tire camber wear on my RV before leaving to our…read morenext reservation 6 hours away. You took care of us right away without hesitation and got us going to eventually make it back home 1800 miles away. Thanks again !!!

I highly recommend First Choice Automotive. They stood behind their work and corrected an issue…read morewhen I returned. In addition to no charge and taking responsibility, they also mounted and balanced my tires for free. They cared about having me as a loyal, repeat customer and proved it. Thanks Tom & John

When Midas warped my head gasket, these guys fixed it all up. They also wrote up how they found a…read morehuge clog in my cooling system that Midas left behind. This allowed me to dispute Midas with my credit card company to get part of my Midas bill refunded. My car ran excellent for the next 4.5 years that I owned it.

Always had great experience with the people here. Have…read morebought tires a few times and never have had any issues with them!

I bought a pair of tires here for 120 bucks.it took 4 sets mounted and taken back off my rim(s)…read morebefore the poor guy working there found a set that didn't have big cracks or tread separation. Shortly after the 30 day warranty I went back and had tires rotated front to back to troubleshoot a shaking in my truck.both guys working that day pointed out the tires I bought there as being bad.the owner has lashed out claiming she said to bring them in for inspection, but I already had.two workers said they had splitting belts.she also made it clear they were out of warranty and wouldn't replace so why would I bring them back again? To feel worse about getting bad tires I'm stuck with?

I will continue to take my vehicles to Best Automotive. They really want to do the very best…read morework. I've been taking my vehicles there for about 6 yrs now. Recently, a diagnosis couldn't show a problem. I left disappointed and went to another shop. Their diagnosis was the same, but they found a couple of things that did not show up on the diagnosis, accidentally. Once corrected, truck ran much better. After posting their findings on Facebook, Best Automotive made it right with me. I will be back. Thanks Tyler Manager at Best Automotive. Take your car or truck there. They will treat you right!

If I could have given zero Stars I would have took my car into the inspected the guy that did the…read moreinspection failed my car then tried to charge me $410 for brakes and rotors I found out I didn't need took my car to a different place the next day come to find out my brakes in my rotors were just fine car passed inspection but I will never go back to Best Automotive ever again and when I called and told the guy that I felt like he was trying to take advantage of me just because I was a woman he said oh I'm sorry you feel that way and I said plus I could have gotten my brakes and rotors done $200 cheaper somewhere else and he said well good on you he really didn't care these are not the people especially if you're a woman that you want to take your car too cuz they will rip you off

This is the most honest repair shop I have had the pleasure of using! Thank you Sheldon and your…read moreemployees!

I am a single woman on a fixed income and I needed a catalytic converter installed in my jeep I…read morebought the part at an auto parts store took it to Sheldon to install I paid $600 for the part and 250 for the installation and they called informed me it was ready to be picked up, I took the car back two days later and told them it was not fixed and I needed them to pull the catalytic converter out because there was something wrong with it they claimed it was a tranny issue I got that checked out, not a tranny issue! they did this back in August we have gone back-and-forth I've asked them to pull it so I can return it to the auto parts store because there's something wrong with it and they refuse to do that! the things that they've claimed about the rotten egg smell in my car that I'm breathing on a regular basis is not happening! They claimed that it piped out the muffler supposedly I googled this and it's absolutely not true!! this company is a rip off to women! do not ever take your car there they owe me $850 and I am preparing a lawsuit for much more, due to health issues that have come up breathing all of the exhaust fumes in my car from the catalytic converter!!! they're outright thieves!!!!

I went in for an inspection, and they disconnected the third brake light in my trunk and wanted to…read morereplace it. They also handed me a $2000 estimate on a car that is running just fine. This is the shop people warn you about if you're someone who doesn't know cars at all. Avoid these predators.

6.24.24 took my car to Complete Auto after a bad experience with Daytona Auto who lied to me…read moresaying I need new brakes to pass inspection. Didn't tell COMPLETE WHY i FAILED, they found a nail in my tire, brakes were fine and they matched the price at Buds Tire and I passed. They have a shuttle service, treated me very well giving me advice about the wear on my other tires which I was aware of. a