I got there around 4 with my little sister because I promised to get her nails done. We walked in and the lady just stares at us for a moment before greeting us with a "can I help you". I told her we were there for manicures and she told us to have a seat. Around 4:15 one of their regulars came in and they told her she would have to wait because she didn't make an appointment. Another one of the nail techs came by and took her at 4:30. My sister and I were still waiting, and were surprised at the fact that they ignored us and chose not one, but two other people before us without appointments. The lady reassured us that "oh one of the other girls are almost done and she will get right to you". Nobody came by until 5. A lady came by, looked down at our feet and goes "pedicures?". I told her "No, manicures for my sister and I". She proceeds to guide my sister to go get a pedicure even though I just said we aren't getting pedicures. I told her again and she turned the tub off and took my sister to go get her nails done. I waited about another half hour before getting sat. The total wait was about an hour and thirty minutes even though the place had less than 10 people in it, and one of the nail techs was eating in the back. While getting my nails done, I asked her about fairly simple designs since they claimed they could do nail art. I asked for a basic rose and she claimed she couldn't do that and nobody else in the store could. So I asked what could be done then. Turns out, they don't do any nail art, they stamp your nails. They have designs already picked out and they quite literally stamp your nails. They messed up 3 times and had to restart my nail all over again each time. I didn't get to leave until 6:30 and the total bill ended up being around $40. I gave cash tips, yet for some reason I see in my bank statements that there's a $50 charge. They took extra money off my card and claimed that it was the "register". So you somehow entered in the wrong number, didn't check before hitting enter, hit enter and didn't check again, and when your copy of the receipt printed out, you didn't check AGAIN? Really doubtful. They did an alright job on my nails with them being the right size and shape and color, although the designs are halfway-stamped on, but the service here was pretty terrible and I doubt I will be returning. read more