Unfortunately, I did not have a good experience here…read more Prior to scheduling the work, I sent the following email outlining exactly what I wanted installed on my 2014 four-door Jeep Wrangler: "I have a 2014 four-door Jeep Wrangler that I am looking to upgrade and wanted to see if you are able to support the following installations: * A rearview mirror with an integrated backup camera. We are interested in the Echomaster part number MRCHDDVRJW, which tilts downward when reversing to assist with parking. * Upgrading the headlights to LED units. * Replacing the factory radio with a modern flat-screen system that supports Bluetooth, USB connectivity, wireless music streaming, and phone-based navigation. If you are able to complete these upgrades, please let me know your availability and provide an estimated cost for the full scope of work and parts so we can move forward with scheduling a time to install." I received the following email response confirming they could provide an equivalent solution for the camera: "Hey Justin, The Rydeen works the same way as well. It gives you a different angle when in reverse. I would have to order a few parts, and get you scheduled the week after Christmas. Let me know if this will work for you." Based on that email confirmation, I dropped my Jeep off in the morning for installation. When I picked up the vehicle, I immediately noticed that the camera does not tilt or change angle at all. It is a stationary camera. In addition, the camera is not properly secured. Any bump in the road causes it to point downward, making it impossible to see behind the vehicle. As a result, the rearview mirror is essentially unusable, which creates a safety concern. They also installed a radio, but it does not support wireless phone connectivity for displaying maps or navigation. When I brought this up, I was told that upgrading to that capability would cost an additional $1,500. This was never discussed prior to installation. The radio has no front-facing USB ports. The only USB connection was routed into the glove box. The expectation appears to be running a cable out of the glove box door, which is not practical. The USB connection is also not secured and frequently falls behind the glove box, requiring me to retrieve it repeatedly. Jeep dashboards have designated locations for properly mounted USB ports, which would have been a much cleaner and more functional solution. I also had to bring the vehicle back a second day because they did not have all the required wiring components to connect the steering wheel controls. I was only informed of this when I picked up the vehicle on day one, which required me to miss work again. Overall, the final installation did not align with what was represented in the emails. Several features were misrepresented, communication around capabilities and costs was lacking, and the installation quality did not meet expectations. Based on this experience, I would not recommend their services. I have photos documenting the issues and will add them to the Google review.

These guys are great! Had my Viper alarm put in my jeep.. I took my doors off and accidentally…read morepulled my harness plug off..brought it back for repair and they guys reinstalled no charge.. they are getting all my business very honest and professional Great job thank you Roland Villanueva

Pete and Cam are wizards in their work and it shows in their professionalism and dedication. These…read moreguys are responsive, timely and clearly enjoy what they do. The shop goes the extra mile to satisfy, in my case assembling a hitch for me that I had to procure from Amazon to match the install they did on my truck. I strongly recommend this shop to anyone looking for the mundane (hitch and airbag installs) to the extreme.

THIEVES!!! TRIED TO SCAM OVER A GRAND FROM ME. I'm going to be perfectly honest and first state…read morethat I looked up this place and they had great reviews so I was confident that they would do good work. I was wrong. I first spoke with Cam who is the owner, or at least one of them. I explained to him that I just wanted a 2 inch leveling kit on my truck. I went to drop off my vehicle and cam comes out and starts talking about how my tires look rough and asked me if it vibrates a lot when driving, to which I told him no, and they drove fine , he then stated that my wheels which are 24 inch seem to be a little large for the truck and it looks like they're riding on bicycle wheels. I again explain that I wasn't there for rims and tires just the level. After I left, he texted me telling me that he had some wheels that a customer did not want but he would sell them to me for a good deal. I asked him if they sat the same way as my current wheels to which he explained yes. Let me add that I was not in the market for new rims and tires. Again I only came in for a leveling kit. So I asked him if the rims did in fact, look like my current ones but only were 20 inches instead of 22 inch. I told him go ahead and put them on. after almost 2 weeks of them having my vehicle I came to pick it up yesterday evening with my wife and two young children. I looked at the truck in the tires and wheels did not sit like the original tires and wheels. They sat underneath the truck and had no offset whatsoever. I then went to explain this to Cam, and he was making up excuse after excuse . I told him I was not happy and again reminded him I was not in the market for rims and tires only because he told me they would look the same as my original wheels. I asked him to put on the original wheels and tires. did not want the current rims that he explained looked a different way. He then went to get his business partner. His business partner came to talk to me. He told me I would have to pay for the tires in full that they were taking off of the truck. I explained to him that I would not be doing that because that is not a service that they would be providing since the rims did not sit the way he explained so in fact, I would need, no tires. if I could pay for the work that was done so that I could leave but instead he threatened to physically remove me and that I would not be receiving my truck which is a 2021 ram 1500. he then told me I would have to call the police if I wanted my vehicle back. To which I explained how I was shocked that we're even getting to this point since the tires were not on my truck, I will not pay for them. He told me that they were used tires now that they took it on test drives with the rims, that again did not sit like he told me they would trying to sell them to me. Again, let me remind everyone I was not in the market for rims or tires. This would've never been an issue if he owned the mistake and said I'm sorry they don't sit the way your old rims do my apologies. Or if you saw that it sat different if you let me know within those two weeks that they had my vehicle that would've been another option. And steady waited for me to come pick it up and hoping that I wouldn't notice it. What a scumbag. And then to threaten me, and physically put their hands on me. What a joke. you know, it's awkward when your wife is sitting out side in the car and sees through the window that they pushed me. She texted me on the phone asking if they put their hands on me. If that doesn't say something. After that, she told me she moved the car to where she could see through the window and see everybody while we were arguing about the whole tire issue. Before he then told me, I had to pay for one tire just to get my keys. So I paid it in order to get out and gone. Trashy trashy people. I am attaching a picture of a text my wife sent me while I was in their office arguing about them trying to charge me over $1000 for tires that were not on the truck. They then physically pushed me and my wife saw it and texted me. Horrible experience.

1/10 I DO NOT recommend getting any work on your car(s) at…read morethis place. I went here to get a brake fluid flush/bleed, exhaust rattle diagnosis, and also an exhaust leak concern. Dropped off my car morning 3/5 Got called about an hour and a half later to pick up. Talking with staff, I was told exhaust noise/leak could not be duplicated. I don't think they even tried. Noise is still active, at a very specific rpm range, a spirited test drive (hell even just quickly pressing the throttle while stationary can produce it) Exhaust leak is still there too. (It's minor, but there) they didn't even attempt to take off pipes causing leak. Like deadass nothing! Just put on lift, looked at it and said, "yeah, car is car" Also, I think they bled the brake system correctly (for the most part) but THEY caused a couple of dash lights to appear on my car dashboard (Had nothing when I dropped it off) dude I spoke with told me "it was already there" when I dropped it off! The fucking nerve... I researched it today (3/6) and found a quick list of potential causes. Soo long story short, easiest thing for me to check/do was inspect brake fluid level... I did. It was near the low line. I filled it to just above max line. Dash lights (VDC, PARKING BRAKE light) went away immediately after. I checked that they were still active BEFORE I added fluid. (I fixed this at about midnight (3/7) when I got home from work. When I drove it off their place (3/5) I didn't notice problems with the braking force, pedal feel, leaks. But day 2 (3/6) noticed my steering wheel shaking lightly when I lightly pressed the brake pedal (way to work and back) I'm guessing it was caused because low brake fluid level post "repair/maintenance" that this shop caused. Broo, I easily ended up fixing an issue that THEY caused. Like I CAN DO BETTER WORK THAN THEM. That is some severe incompetence. I'd be embarrassed if I worked at a shop (for profit) and my customers fixed my mistakes that I caused on their cars. They charged me $90 for half assing what they did and failing to identify/resolve most of my concerns. Seriously, if you value quality work, excellence, and (your safety) I didn't get their names (didn't care to honestly) Don't go to this place. There are better options in the SAT Metro area I only took a chance on this place because they're like 2 miles away from where I live and I was busy and a bit lazy and didn't want to do the work myself. Won't catch me making this mistake again. Also, I'm not going back again to explain to them their "work" caused more problems than it fixed. But yeah, beware.

Perfecto is one of the most honest and hard working mechanics around. I've been having him work on…read moremy cars for many years.

They must have been high on something when they charged me $2200 and the wiring melted. They…read moredemanded I drive a trailer with melted wires and plugs back to them, and Jason hung up on me when I said that's illegal! They offered a $100 refund, which they increased to $500 only when I went through the BBB. To date, I have seen a refund if exactly $0.

Called the day before and was able to make an appointment for the next day 10:00. Arrived 10 mins…read moreearly and they took my truck right back. They finished wiring up my brake controller to my new 7 pin connector in the rear in 30 mins and did it for a very reasonable price. Thanks y'all!!

Have been bringing all of my vehicles to Reggie and his father for over 15 years. I have never had…read morea problem with them or the work they have performed on my vehicles. They have very reasonable prices. I would highly recommend them!!

Called in to get a quote and general idea of what to expect job & price wise for my 97 Jeep TJ…read more Reggie provided everything I asked for and some recommendations. On top of all that, was able to see me same day and fix the issue (ultimately within 1 hr of bringing it in). Couldn't be happier with the customer service, price, product, & and end results. Thank you. Well worth my drive from Boerne. Also, was recommended by a local mechanic and glad I took his recommendation.

Had Dealer Source install leather Katzkin seat covers for my 2022 Tacoma. They did a fantastic…read morejob! I would not hesitate to use them again. Most professional folks I have had the pleasure of dealing with in a long time.

The dealership I bought my truck from uses this place for leather install. They did a pretty good…read morejob. There are some spots that could be flatter/tighter in my back seat, but that's being picky. In my opinion, it doesn't look aftermarket to me.

I am a huge Tim Duncan fan so this played a little in my decision to come here. Mostly it was…read morebecause of the great location in New Braunfels near my house. I was also referred to Blackjack Speed Shop from a friend that uses their other location. He has had multiple services done without ever having an issue. I have been here twice now resulting in a great experience. The first was for a roof rack with a light bar and the second was for a hidden light bar located above the front bumper. I had to wait for both projects to get completed which was ok since they have a nice seating area. Both times I was treated very professionally and they completed the job quickly. Afterwards they went over what was done and made sure that I was happy. As you can see from the pictures they have done a phenomenal job and the results are outstanding. I highly recommend this place if you are looking to get work done on your vehicle and need someone that you can trust.

Was able to have my truck in and out of the shop in a reasonable time. The cost of repairs were…read moreless than expected. Front of the shop was clean and well put together as far as their displays and the brands they offered.

This review is overdue for Sam and his team at Pharaoh Auto Repair. I've been going to him for…read moreabout 2.5 years now and he is nothing but outstanding. His shop does great work, he is extremely friendly and best of all he is as honest as the day is long. I met Sam after another auto repair shop (Belden's Auto on Prue) told my girlfriend that she had a blown head gasket on her Explorer. They claimed to have done multiple leak down tests with it failing each time when she developed a code after she let it overheat. The car had been missing so I figured it was the worst case scenario and believed them. I talked to quite a few places about repair/engine replacement since the first shop immediately tried selling me an overpriced engine. I tracked down and purchased an engine online. After calling around Sam offered me the best price to put it in and allowed me to drop ship it to his shop. In hindsight...I should have just taken the car to Sam and had him look at it. Needless to say the engine showed and I dropped off the Explorer. Sam called that afternoon and said "the engine in her car is fine...you just have a bad plug wire...I'm more than happy to put this new engine in for you but it would be a waste of money." We both laughed and I sent the engine back. He saved me thousands of dollars and could have easily taken me to the cleaners. Needless to say I won't be going back to the first shop ever again. Since then Sam and his team have taken care of my vehicles. I'm writing this because I took my truck in today for the 100k mile service and an oil change on it, and I remembered I'd never written one. He is my "go to" mechanic and I highly recommend him if you want someone you can trust that will do work at a reasonable price.

I am extremely disappointed with my experience…read more Before leaving my vehicle, I informed Sam that the driver's side window was missing a clip, which caused the glass to move forward. It appears that information was not communicated to the technician, because the window regulator was damaged after the vehicle was serviced. Rather than informing me of the issue, the door panel was removed, the window regulator was unplugged, panel covers went missing, and several screws were not reinstalled. In addition, both side skirts were damaged while the vehicle was in the shop's possession. I had previously reattached them and they were fully secured when I dropped the car off. When customers receive their vehicles back with new problems that did not exist before service, it naturally raises concerns about the quality of the work performed and whether all repairs were completed as claimed. After contacting Sam and explaining these issues, I was told to bring the vehicle back. Unfortunately, the shop already had my car for a week, and now I am expected to spend additional time and go without transportation again to resolve problems that occurred while the vehicle was in their care.