Casey saved the day!…read more It's been hot - in the 90s - and our AC just stopped blowing cold air. Cleaned out things as best as we could...no dice. Called on Thursday morning and were scheduled for Friday afternoon BUT Casey got done with another appointment early and asked if he could come now. Same day service...within a few hours of calling. 100% recommend!

To our recollection we have never posted a negative review, but our experience with Blue Best…read morewarrants one. We met with Blue Best late in 2024 to discuss our concern with air temps in our house, specifically temps in our living room and kitchen, which have high ceilings and southern exposure and become uncomfortably hot in summer. We were very clear about our concern, and the salesperson spent hours assessing our home and assured us his proposed system would solve the problem. We accepted the ~$14,000 bid to install a heat pump solution based on that assurance. By summer 2025, the living room and kitchen were still too hot on most sunny days. Despite many service visits and repeated adjustments (baffles, registers, fan speeds, etc.), the issue was never resolved. Blue Best ultimately stated the system was operating as designed and implied the problem was with our home, not their installation.  In our opinion, Blue Best is very good at selling a solution, but not so good at ensuring that solution meets what the customer needs. Two independent HVAC contractors opined: -Our ductwork is in good condition. -The thermostat, furnace, and compressor Blue Best installed were not properly matched. -Basic industry-standard load calculations (e.g., Manual J) were apparently not done, which would have shown the system was undersized for our home's layout, windows, and sun exposure. Blue Best has declined to remove the system or refund our payment, instead relying on fine print in the contract. We are now pursuing legal options. We have since spent ~$12,000 on a mini-split system from another contractor, which works as intended. Based on our experience, we cannot recommend Blue Best and would strongly advise others to look elsewhere.

Great and easy service with good pricing. Went above and beyond and charged fair in my opinion.read more

Got here quick and fixed my ac all under 45 minutes…read more Cory is also a great technician took the time to explain my system and what to check in the future. Give Cory a RAISE!

Highly, highly recommend! I installed a new thermostat and…read moresomehow killed power to the air conditioning. In addition, the heater stopped working earlier this year. Sean diagnosed the issues and got everything up and running in no time. Excellent service, response time, and communication! Sean is incredibly nice and a pleasure to work with. Sean offered great suggestions and explained everything he did. And no sales pitch to upgrade anything. I'm highly impressed!

Sean was great! He came out to our house same day which was amazing. I called him to see if he…read morecould install a mini split in one of our bedrooms and also wanted a service of our current A/C unit. He did a through service of our system (very reasonable pricing) and called out some issues to be aware of. He gave us great insight on what was needed to move forward with the mini split. We definitely recommend Sean! Thank you!

Great service at a reasonable price. Workers were on time and professional. Thank you.read more

Great quality and value for their service requested. Easy to work with and answered all our…read morequestions.

My furnace stopped working while I was camping during the 4th of July, and when I got back, it was…read moreclose to 90 degrees in my house. I called an HVAC company to give me an estimate, and they told me that I needed to replace the entire motor costing $992... I told a friend that I was going to have to cancel my vacation the following week because of this expense, and he recommended a second look from Wane and Genuine Comfort. Wane was at my house the next morning, reviewed the situation, and SAVED me over $800 DOLLARS on the repair. It turns out I didn't need a new motor, and the repair took less than 30 minutes. I highly recommend Genuine Comfort to anyone.

I can't speak highly enough about Wayne and Genuine Comfort. When we needed a new furnace and AC,…read moreGenuine Comfort explained why and explained the risks and costs of continuing with our older system. There was no pressure, just clear explanation. Once we had our new HVAC system in place, there was an issue with the thermostats and their precise programming. Wayne and his staff were endlessly patient in their attempts to get the thermostats to perform as we wanted them to--swapping off what they had originally installed three different times until we felt we had full control or temperatures and times. We were not charged for this, and Genuine Comfort was always good natured and courteous. It's hard to imagine a better and more customer-centered company. Highest rating!

They will not stand behind their work. I have had a compressor fail 2 times in 10 years. Either the…read moreunit was faulty or their install was poor. 2 failures in 10 years is an installation issue. They refuse to do anything to fix it. They did not do an acid test or flush when they replaced the first compressor under a parts warranty. Still charged labor for a warranty part failure.

Excellent. Couldn't rate these guys any higher. I would 100% use them again. Very professional,…read morerespectful, and kind. Always cleaned up after themselves. Great work from Dillon, Dylan, JP and Logan. Thanks guys.

We have used Salmon HVAC for the last five plus years. They installed our new system when we moved…read morein 2019. Chris Toone was the lead then, and he has been one we request since. He's efficient, knowledgeable and a hard worker. We always know he's going to do a good job. A great, honest reflection of the work we've come to expect from a trusted company.

I honestly cannot say enough good things about this business. They are so honest it's shocking. I…read morehad Kevin come out and he fixed my issue for under 500 when other companies wanted 5k. I 100% will be giving salmon hvac my business when I need a new furnace and ac.