I had great service experience with Danny Gonzalez. He is new to the profession but he has a…read morespecial personality that will carry him far. He is truly an asset to your firm.

Update: After a few phone calls and an investigation by the company, they agreed the broken part…read moreand repair were not my responsibility. I have been refunded the amount I paid. I'm still a bit salty about the whole situation, but they came through and made it right.

Wow. Don't call anyone else. Bronson was able to schedule a visit the morning after I called. He…read moreimmediately set to work to repair our AC unit and did so in a polite and confident manner. He explained what he was doing and provided a quote on the spot. That work done he trouble shot my furnace and disassembled the blower to satisfy an issue that a different company suggested would be a very costly replacement. The reviews led me to Coyote Canyon and can be trusted! Great company. East Millcreek, UT

They fit me in the next day and Bronson was very knowledgeable to quickly diagnose my broken AC and…read morehad it fixed in about 45 minutes for a very reasonable charge. Very friendly and polite and I felt confident that it was taken care of.

Great service at a reasonable price. Workers were on time and professional. Thank you.read more

Great quality and value for their service requested. Easy to work with and answered all our…read morequestions.

Josh was my repairman and he was very nice, knowledgeable and thorough with the work he was doing…read moreon my air conditioner. It's working exceptionally now! It didn't take very long for him to find the problem and complete the repair. I've had Thompson's work on my air conditioner/furnace previously and they deserve the very top in ratings. P.S. I wanted to see if he had any spare filters but I didn't catch him before he left. I'll have to drop by your office to get them.

I've reviewed Thompson's Comfort Connection (TCC) multiple times here over the 15+ years I've been…read moreon Yelp, and have always given them top ratings every time. And after a four-year period where everything has been running great, I had to have TCC come out again to check on my 17-year-old Amana high-efficiency furnace and the blower that brings in fresh air to the burners and exhausts combustion gases to an outside port along our front wall. That fan was running but cycling on and off, and we could smell some gas there at the exhaust exit panel outside. One quick email on Sunday, the 7th, and Austin from TCC arrived Monday morning to check out our issue. After disassembling our "inducer" motor/blower (a small fan in a gas furnace that creates a draft, pulling in fresh air for combustion and exhausting dangerous exhaust gases out through the flue) housing, Austin found the problem. After 17 years of use, the blower housing drain port was clogged (spider nest? dirt? both?) Austin cleaned it all out and flushed all the rubber drain tubes as well (which were also pretty gnarly), and that fixed it! All back together and running great...and the inducer blower now stays on and runs great. We're back in business on a solid 17-year-old Amana H.E. furnace! Five stars for prompt service response, fair pricing ($287 out the door), and a pleasant, professional, and communicative repair technician...Austin. Solidly recommend TCC, and ask for Austin if you can! Five Stars! P.S.: My neighbor across the street called me the next day and said that "...her furnace has just stopped working. Who would I recommend?" I didn't hesitate to recommend TCC...and they were there later that day. Their technician replaced their main furnace blower motor at a fair price. Two happy customers in three days.

They are amazing. Highly recommend using them for maintenance or replacement of units. They are…read moreknowledgeable and professional.

After doing business with Next Gen Heating and Air it is no question they are passionate about…read morehelping their customers. I spoke with Jeff and his quality customer service and professionalism was remarkable. Overall, Roger and his whole team were immensely helpful and working with their company has been a true joy! I will definitely be doing business with them in the future. Bruce Hofbauer

We knew we were on borrowed time with our 20 year old AC and Furnace and summer is coming…read more High Country just finished the installation, my wife and I are in the living room talking and we can actually feel the air moving around us. J C did a great job explaining every detail and even did the rebate paperwork for us! The installers (Dillon and Josh) were very polite, patient with questions and very knowledgeable teaching us how everything works. We are ready for summer! Thank you High Country!!!

They will not stand behind their work. I have had a compressor fail 2 times in 10 years. Either the…read moreunit was faulty or their install was poor. 2 failures in 10 years is an installation issue. They refuse to do anything to fix it. They did not do an acid test or flush when they replaced the first compressor under a parts warranty. Still charged labor for a warranty part failure.

The first person I spoke to was a woman. She assured me that their workers would keep me informed…read moreif they needed to make changes. They were here the next day. They were prompt. It went downhill from there. The cover for the drain was broken. It was not broken before they arrived. Perhaps, they broke it to place the hose inside the drain to empty the water inside the tank. They never told me about this. They left without mentioning it. I was left with a large hole in the drain cover. Anything can roll down the drain and block the pipe. Then they moved the tank about two feet. The new configuration of pipes blocks me from accessing the tank and the side of my furnace. The pipes shake violently if I slightly touch them. This is a gas leak ready to happen. They never mentioned that they moved the tank until they were leaving. I was shocked when I walked downstairs and saw the mess they left behind. I called them and the same woman answered. Not once did she say they were going to make things right. They should have done the job the right way the first time. She called me the next day and said the owner wanted to come see it for himself. Not once did she apologize or say that they would make it better. She hd already lied to me about their workers communicating with me, I did not trust them coming over again. I need to hire a plumber to reconfigure the mess left behind by 911. Heck, with this mess I will probably need to call the real 911 when the gas starts to leak, Avoid this company. I wish I could give them negative stars. I have lived in eight different decades. I am a senior. I have a limited income. I cannot afford to pay another two thousand dollars to fix the mistakes of another company.

I've lived in Salt Lake City for 6 years now and I've never had central air conditioning. It's…read moreembarrassing to admit, but for the past four years I've been propping up window units throughout my house with sticks and blocks of wood that I've found in my yard and garage and used duct tape to seal them from the elements. Looking back I don't know why I went through all this trouble when I should've just gotten central air all along. All that to say, this year I finally was like, what am I doing? And made the decision to finally install central air in my home. BJ and his team came and looked at my home, explained to me in the simplest terms what needed to be done, and were able to get started with the install the following week. I was so appreciative of how he explained the whole process, especially because I know absolutely nothing about air conditioning units. He was very thorough and direct, and I trusted him and his team immediately. I was out of town while they were doing the majority of the install, and felt so comfortable with them being in my house while I was gone. BJ always reached out and let me know when they would be entering my home, and was very communicative about when they would be stopping by. Since the install a week ago, I've had a couple of questions and BJ has been extremely responsive. I texted him a question on Sunday night and he responded right away and had his team at my house to fix the issue on Monday morning. I met with several different companies while I was looking to do the install, and BJ was the most responsive and the best price that I was able to find during my search. Thank you BJ & team for doing an incredible job! This was a big step for me, and I was so comfortable using them for this decision.

Quick Response - Professional Technicians - Great Work - Extremely High Cost - $3,500 for water…read moreheater replacement - Will have to rethink before using again

Austin was great. He gave us thorough information about our AC set up and didn't try to oversell…read moreus on things we didn't need. Would definitely call Beehive Heating and Air again.