The staff is knowledgeable and friendly. They helped load and unload the bike from my truck. Easy to work with.

Outdoor adventures is a great place to get a bike. It is pricey but they do have top quality bikes. Went there to get my bike maintenance and to get my tire fix. I also got a new helmet for my daughter. I love the customer service and their very honest. Definitely a place to check out. read more

Good selection of bike gear. I bought bike tires at a reasonable price. The staff person I dealt with was somewhat curt in answering my questions, but seemed knowledgeable. I would go back again. read more

The guys that work here are super nice. Even during the pandemic they met me at the door, helped me unload my bike and drag it into the store. It had been in storage for 2 years since we moved here and needed a good go over. They straightened a rim that had been damaged in the move, oiled up the chain real good and made sure the tires would hold air. Just basic stuff. $40 later I'm cruising on my cruiser around the neighborhood. I had lost the key to the security chain on it and I had to find my own tool for them to cut that off (hence 4 stars and not 5). I am having them be on the look out for an adult tricycle for me. Absolutely buying from here. read more

Outdoor Adventures - She's ready to ride! - Bikes Near Me - Las Cruces, New Mexico

The reviews are true, service and advice was excellent! I haven't been on a bike in 40 years, and as some of know things have changed a bit! I really appreciate the insight, information and courtesy. read more

I had come in several times in the past few weeks looking at mountain bikes and the team answered every question. They are always super cool, helpful, and often answer questions that I didn't know I need to ask. This is my second bike that I have purchased at Outdoor Adventures and I wouldn't go anywhere else-worth every penny. Cheers! Note: The team is so cool, you will feel cooler just talking to them. read more

Driving through town with 2 flat tries that needed repair (goat heads ). They got us in and out quickly and did not make fun of us for having eBikes. They were also patient and helpful with our newbie questions. read more

Got an amazing bike fitting from Pablo. He knows what to ask, when to ask it and I am so much more comfortable on my bike after this fitting. No up-sell or pressure when buying extras. Just a wonderful experience. read more

The staff at Outdoor Adventures goes above and beyond! Always personable, polite and caring. I was having flat tire issues (both tires twice in two weeks) and the staff was very helpful figuring out my issues. The tires were filled with flat tire slime to help prevent the flats but the tires were determined to go flat. The crew found my problems so I can ride. Thank you staff. Susie G read more

Passing through town and this place was recommended to us. I have a weird sized wheel, but they had the tubes I needed in stock along with a choice of lightweight or heavyweight so that was cool. Extra bonus points for super nice staff, which is unusual in the bicycle business. Thanks guys keep up the good work! read more

I have a recumbent trike and a Bosch e-assist motor that needed to be installed. I also had them replace the chain and rear wheel. They did a great job on the work, kept in contact during the procedure. Each person that works there are very friendly , honest and helpful. Highly recommend. read more

I had taken my e-bike to them to get a flat fixed on the rear tire, and to have the brakes adjusted on the rear tire. They replaced the tube and aired up both tires just fine, however the rear brakes were made *worse* than what I had before. Unfortunately, while I was test riding it to make sure it worked before I have work tomorrow (I need this bike for my commute to work), the seat tore off and I crashed, fortunately due to how slow I was going as I was just finishing the ride, I've only suffered a small scrape on my hand and some road rash on my arm. However, I'm dawdling on about that issue. The main issue is the brakes, they charged $12.50 for the brakes (their usual price for such an adjustment), and when I got the bike back, they were worse than before. They were literally so loose, braking was almost impossible during the ride, I had to exclusively use the front brake, which is, as we all know, stupid dangerous. I took the bike back to ask if they could some how fix the seat thing, knowing well that they wouldn't be able to, which is fair enough. They offered me the $12.50 store credit since there's no real use in readjusting the brakes on a broken bike, however I wonder: Would I have suffered the crash and would the seat have torn off if they got the job right and actually fixed the brakes? I've had the bike for the past year and I've always ridden it at the same seat height and whatnot, and throughout the year I haven't seen any wear and tear near where the part broke off. I continue to wonder how they even managed to ONLY make the brakes worse, and then just leave it like that? Like, I typically change my own flat tires because it's not too difficult to do, it's basically like a normal bike except you just gotta unplug the cable to the hub motor, however they upcharged $5 for labor due to "e-bikes being really different from normal bikes" (I had called prior to taking it in and asked and the person I spoke to didn't mention the added labor cost even though I made clear it was an e-bike). The main reason I took my bike to them instead of fixing the flat myself was to get the brakes fixed. They not only didn't fix the brakes, however made them worse. They didn't adjust the hand brake at all (which admittedly was rather loose due to my failed attempts at fixing the brakes myself). The handbrake goes all the way down to the bar, instead of the typical inch or so of leeway that you usually want to have. However, unlike before when I had some braking power and the lever is completely down, after the visit to the shop, the wheel easily moved. Literally. During my test ride, I was riding down a level street, only going about 10 mph (my bike has a LCD speedometer), then I stopped pedaling and using power and attempted to use my rear brake, and I just kept going! I had to slowly and carefully use my front brake to come to a complete stop so I could pull my bike aside and check on the brakes. Why did whoever adjusted the brakes think this was acceptable? I assume this is a 1-in-100000 event, considering their great amount of highly rated reviews, however unfortunately this has soured my experience with them and I do not plan on returning, despite the offered $12.50 in-store credit. read more

They are a competent bicycle shop. They do repair work fast and the quality of their work is excellent. They are honest about what the bicycle does or doesn't need. Sometimes my bicycle only needs minor adjustments and they don't charge for the work. Also, all the products they sell are good quality; they will never sell you junk. The bicycles they sell are all medium to high end bicycles. They know their products well so they can offer you good advice on what you should buy based on your riding preferences and budget. read more

My wife and I bought an Electra Townie Go 8i e-bike for her from outdoor adventures Las Cruces. Estus and Jared handled the order and several changes we asked for(handlebars, grips, and seat). Everything was handled perfectly with great attention to my wife being happy with her new e-bike. It has been some time since we experienced such Great Customer Service and attention to detail as these guys provide. Can't recommend them highly enough! My 69 year old wife can handle those long hills again and is back to enjoying biking again. scot and irene sanders T or C, NM read more

I've purchased 4 bikes from OA over the years. They always have the best price. It's nice to buy local, and know the guys who will be working on your bike if you ever need it. Love my Trek Mountain bike, and my Electra cruiser rocks! read more

Best bike shop in town by far. Good place to pick up a bike or accessories always with a healthy scoop of cycling attitude. Not sure why evoked haven't taken off here as elsewhere must be the high price and limited disposable income of locals. Way too bad everything is now made in China but most customers don't notice or simply don't care who made it or where it came from; a shame. read more

They love what they do and they like their customers! Good, kind, informative service always. read more

Outdoor Adventures - Bikes Near Me - Las Cruces, New Mexico

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When a person who only has a bike as a form of transportation, and is dragging a trailer, shows up at your store with a flat, you sell them a tube. It's what you do. Unless you happen to be Pablo, in which case you act like a heartless jerk. read more

Won't accept a cash payment and will call you to take your payment over the phone. Why even open during this pandemic with those rules. I called their competitor and that they laughed that I even asked if cash is accepted. I will never shop at outdoor adventure again due to this. Being overly cautious cost you a customer read more

Had a flat tire. They took me in right away. The three speed shift connection on the back wheel was rusted shut, so they had to soak the part. Otherwise they would have had me out in 10 minutes. They called me when they were done a couple hours later. It was done right and at a very reasonable cost. read more

Two bicycles needed repairs. We could tell right away the technicians were proficient and perfectionists. They estimate the repairs down to the exact penny and both bikes were road ready for less the $30. Wow! read more

Found this on Yelp because we're new to the area. Had two older bikes tuned up. Couldn't be more satisfied. Great store, people and prices.

Yup, we are not from here, but stumbled on to this great bike shop as visiting out-of-towners in need of rental bikes. Pablo, the manager, is the soul of customer friendliness. Real people here. No clueless b/s here, it's the real deal! read more

Awesome bike shop! Not only do they have the best selection in town, they offer a welcoming environment. Unlike some other local bike shops, they know the meaning of good customer service. They didn't pressure me or try to up-sell anything. They really worked to understand my needs and budget so they could help me understand my options. When you visit, just ask for Pablo or any of their knowledgeable bike techs. read more

I took my bike if for a tune up and to fix a flat in my front tire. When I went to pick it up they had added charges to my bill and told me that my back tire had gone flat while it was waiting for me to pick it up. So I ended up spending like $120 dollars and walked out with a flat tire. I would think that if I spent $120 and my back tire goes flat after you performed my tune up that you would give me a free tube and put it on for me, not charge me for a new tube and then not even offer to put it on for free. I feel completely ripped off and I am never going back to Outdoor Adventures. read more

The owner is awesome and very helpful. He was very informative about the different bikes he had and gave great suggestions on what type of bicycle best suited my needs. He even let me test ride to ensure I would be satisfied with the bike when I brought it home. I will definitely buy from this local shop and recommend other to buy from this place. Great customer service and competitive prices. read more

Great shop with terrific employees. Stopped in for some advice while passing through town on a road trip and talked to Pablo. He clearly knew the local trails really well and was happy to share lots of great info about where to go and what to do around the area. Friendly and helpful folks like this keep shops alive in the Internet shopping era! read more