Richard's RV Repair Service, Las Cruces, New Mexico: We…read morepulled into a KOA with a loud rattle coming from the wheel area. Called Richard's RV Repair service, he came to our site and inspected the situation. We had a busted brake spring. It had just happened so no damage to the trailer. But Richard was very detailed with the inspection and offered to repair the broken spring or do a complete replacement of the brake. We had him do a replacement and he wanted to inspect the other brake on the remaining tire for a precaution. Richard was very professional and knowledgeable about our problem. Highly recommend his services.

If this rating system allowed a zero, that is the rating I would give. This individual has been…read morecompletely unreliable. He stood me up twice--once in 2025 and again this year. Last year he promised to show up but never did, and there wasn't even a courtesy call to explain. I gave him another opportunity this year, and the same thing happened. Based on my experience, he is irresponsible and cannot be relied upon.

There are not too many muffler shops in the city of Las cruces. My exhaust was linking and falling…read moreapart. Went to Valley Muffler, and the mechanic was honest about what he recommended, and he also gave me good prices. He doesn't look very friendly but I was happy with the job he did.

We had traveled from Kansas City to Las Cruces last week. Only two hours into our trip we began…read morehearing a noise from the muffler area. My husband crawled underneath the car and determined that it was not going to be a problem as we continued our trip. We got into Las Cruces Saturday evening. My husband looked online and found Valley Muffler. He drove there Monday morning and arrived 10 minutes before opening. He called the phone number listed and Ernest came right out. He diagnosed the problem, offered two solutions then fixed the problem all within 30 minutes for a very reasonable price. We are very thankful for Ernest and his thoughtfulness to get us in immediately and fix our problem. The trip home was much more quiet!

Did good work replacing our transmission at the best price I could find in town. Will return next…read moretime i need work done.

Stole a transmission from me. Brought my truck here for a simple transmission swap (I supplied the…read morenew transmission) & lo and behold they "lost" my original transmission. My first mistake was when I came to pickup the truck he waited until I already paid to tell me I would have to come back the next day for the transmission since he was still "draining the fluid". I gave him the benefit of the doubt but the next day he then claimed he didn't know where it was at that moment and asked if I could come back the next day. After that day he quit returning any of my calls. The company that sold me the new transmission required me to send in my old one (for a core charge, a common practice) and since I couldn't they charged me an additional $300 and voided the 30k warranty I purchased. They didn't adjust the shift cable properly on install and it ended up breaking the plastic assembly on my shift cable a week later while I was at work. These guys got lucky I was in the middle of moving out of state when this happened or I would have had the time to stand outside their shop making sure every customer saw the absolute headache they were causing me. If you are the owner of this shop and want me to remove this then "find" my phone number and see if you happen to stumble upon my transmission for me to pick up.

Amazing team and technicians! We were on a cross country drive and had car trouble. We were helped…read morepromptly and we were able to get back on the road with confidence. We are very grateful for their assistance.

I had a great experience here! The team is incredibly…read moreprofessional and friendly, making the whole process stress-free. What really sets them apart is their dedication to customer service--they actually make follow-up calls after the service to ensure everything is running perfectly. I will definitely be back!

I would have left 0 stars if it was possible. I can't speak for the rest of the services but as far…read moreas powdercoating goes, these guys are terrible. took over a week to run some small parts then when it was done doubled the charges that were previously discussed. don't waste your time and seek another business maybe on the westside of el paso.

Excellent service for a spray in bed liner. Took the time to answer all my questions and it was…read moredone fast. Very competitive price. You can't go wrong with these guys. Thanks!!

I already knew 3 friends who had their cars worked on at Victor's, so I knew they were good. I'd…read morepaid for a part at a dealer, but they were too busy to fix my car for days. Victor's did it in less than 24 hours, charged maybe 60% of what the dealer had quoted to me, and I'm pretty sure they even slightly adjusted my brakes without charging me more. Friendly as well. Will definitely use them again.

Did water pump and timing-belt wasn't told about the idler pulley. I did 60mils driving belt starts…read morerubbing against timing cover than falls off. Take it to a backyard mechanic n says it was idler pulley so I had him change that and do the heads because y take it to the same place and do a bigger job if they fucked up the 1st time. I get my car back with stripped screws and ripped knock sensor. By this time I'm frustrated n I decide to fix a knock sensor my self and took it back to victors automotive for timing belt adjustment... old man says "I'll help u out for $80". I do the service than price goes $120 than old fuck says it wasn't his responsibility because the valves would've bent if it was his fault.... Look I'm not a master mechanic but don't bullshit me. Instead of a simple apology you want to be a little bitch and blaming others and get offended just because I decided to buy a repair book since I can't seem to count on any damn mechanic in Las Cruces NM, or in El Paso TX. BUY the repair book n do it yourself if u mess up congratulations you're at the same level as a master mechanic in Las Cruces, New Mexico, or in El Paso Texas.

I called and inquired for an out the door price on a Toyota Corolla and I was told I would get a…read morecall right back and that "Nobody beats a Sisbarro deal!" I haven't been called back and it's the next day and the day is more than half way through... I guess they don't want to sell a car....I will not be doing any business with them...

Buying a new or used car is always so stressful, Ron and Norma made it very easy…read more They worked with me, I just want to say Thank You so Much. I really appreciate the way I was in and out of there and didn't have to sit for 8 hours. Thank-You Julie

BLUF: I trust this shop with all of my vehicles. Fair, honest, upfront. Felt like I was back home…read moredealing with my hometown mechanic shop. Great customer service and mechanics! I had just had received my 70 Oldsmobile 442 back from the engine manufacturer (Mondello Performance) for over heating issues. I took the car out for any easy drive from WSMR to LC. 2miles onto 70 the car vapor locked and died. I had the car towed to Baird's Automotive because they were the closest shop. It was a great find for me. The shop fixed the vapor lock issue. When I drove it home I found I was still having overheating issues. Called the shop and came back in. Total repair took about 2 weeks. The issues turned out to be a ballooned radiator and insufficient air movement. Which lead to overheating and a header gasket leak. Baird's worked with Mondello the entire time to ensure warranties on the engine were not violated and engine specs were maintained. Much of the delay time was parts shipping from Mondello to Baird's. Baird's called and informed me when they agreed and disagreed with Mondello, but maintained a professional environment regardless of agreeances. Thanks To the service, leadership, and mechanics at Baird's Automotive, the "Blue Beast" is running great again.

Came in for an urgent request as I'm driving across the country. They let me know they were…read moreextremely backed up and could t help me but recommended a fellow tire shop. Went over there and they were able to help me out immediately. Bairds could've easily just sent me on my way but they were very helpful.