This isnt your run of a mill review ~ this is honest and to the point of what a customer from "out of town" can expect from Barazzas transmission. I own a RV rental Agency in Arizona - Unfortunately the transmission failed while on rental, I googled Transmission shops in Las Cruces NM near White Sands Missle range ~ found several on Google and Yelp . Read the reviews, and contacted Issac at Barazzas because his reviews were good. It was a friday afternnon and after I explained the issue and the need for urgency since the renters were on Vacation, Issac said he would stop what he was doing and take a look at it right away. I called my renter and dircted him to take it into Barazzas which they did. Unfortunately the front seal at the Torque converter had blown and was leaking bad. Alot of fluid had been lost and Issac informed me that it wasnt going to be an easy fix. He went out of his way to diagnose the issue and also to assist my renter in finding alternative transportation. Sometimes things dont aleays cooperate and go as planned ~ such was the issue with this transmission! After replacing the seal and testing, it went to leaking again. Issac kept me informed through the process via texts. The Torque converter was rebuilt by a place in El Paso, an new pump and seals wer installed, it was road tested - NO LEAKS, but was throwing some TCC codes. Appreared to be functioning OK until put under heavy load and high RPM on a steep uphill. Issac did some research and found that my particular Motorhome Transmission (FORD 5R110W) was known for doing this and what was needed was a TRANS GO Shift Kit which includes a stainless steel hardened pressure regulator valve. It was about then that "the bastard Murphy" raised his head and the entire Barazzas trnsmission shop staff caught Covid...But as soon as Quarintine was over Issac had my rig fixed with a Rebuilt upgraded Torque Converter, Rebuilt and upgraded my pump assembly , replaced the seals and installed the shift kit. I picked the RV up - purposely drove it hard on long steep grades at 75 mph and at 80 on the open road and it performed superbly some 250 + miles without a glitch. It shifts great (much more positively). Because it had taken a bit longer than expected (what with having the torque converter rebuilt and Covid affecting the shop) , Issac stepped up ~ ate the additional costs to repair the transmission installing the upgraded pressure regulator valve and filled the RV with fuel! After speaking with my Transmission repair guy in Arizonna it became very apparent to me that the repairs were more expensive than I was charged for and that Barazzas stands behind thier word to make it right. So in closing if you need your transmission serviced or repaired just know this Issac is a man of his word and he will do you right! Paul @ Southeast Arizona RV Rentals & Storage read more