Amazing team and technicians! We were on a cross country drive and had car trouble. We were helped…read morepromptly and we were able to get back on the road with confidence. We are very grateful for their assistance.

I had a great experience here! The team is incredibly…read moreprofessional and friendly, making the whole process stress-free. What really sets them apart is their dedication to customer service--they actually make follow-up calls after the service to ensure everything is running perfectly. I will definitely be back!

This is *the* go-to auto service in Las Cruces…read more We had a 2014 Subaru Outback with some rough steering linkage issues. Aguirre Auto found the problem and had it resolved in a day. What was amazing is the depth of knowledge of your front office person (I missed her name). She is a gold mine! And her baby son is cool, too. Made me laugh. The technicians and staff at Aguirre Auto are amazing but I would tell any customer using their services; please be kind. Auto work and service is not easy but these folks... Awesome!!!

They are my go to people for my 2001 Tundra. She's a fairly…read morelow mileage vehicle for the year that I've had since she was new and I don't have vehicle payments. So if you want a dependable vehicle you need a dependable and honest mechanic/technician to take care of it. Aguirre Auto Shop is the place to go for good, honest, dependable, Auto Service. You can tell them my review from Yelp sent you.

BLUF: I trust this shop with all of my vehicles. Fair, honest, upfront. Felt like I was back home…read moredealing with my hometown mechanic shop. Great customer service and mechanics! I had just had received my 70 Oldsmobile 442 back from the engine manufacturer (Mondello Performance) for over heating issues. I took the car out for any easy drive from WSMR to LC. 2miles onto 70 the car vapor locked and died. I had the car towed to Baird's Automotive because they were the closest shop. It was a great find for me. The shop fixed the vapor lock issue. When I drove it home I found I was still having overheating issues. Called the shop and came back in. Total repair took about 2 weeks. The issues turned out to be a ballooned radiator and insufficient air movement. Which lead to overheating and a header gasket leak. Baird's worked with Mondello the entire time to ensure warranties on the engine were not violated and engine specs were maintained. Much of the delay time was parts shipping from Mondello to Baird's. Baird's called and informed me when they agreed and disagreed with Mondello, but maintained a professional environment regardless of agreeances. Thanks To the service, leadership, and mechanics at Baird's Automotive, the "Blue Beast" is running great again.

Came in for an urgent request as I'm driving across the country. They let me know they were…read moreextremely backed up and could t help me but recommended a fellow tire shop. Went over there and they were able to help me out immediately. Bairds could've easily just sent me on my way but they were very helpful.

Despite being incredibly busy with quite a few cars waiting to be worked on, they were able to get…read moreme in and out relatively quickly for an oil change and tire rotation. I talked to a couple of mechanics working and they came off as really nice guys. Seems like a good auto shop.

One of the best mechanics in town Honest quality and…read moreefficient. Also willling to provide advice when i DIY

So I am thankful that the car is running somewhat ok but the whole process has been completely…read moreridiculous. My car was in their shop for almost a week when the fix took about a hour and a half. To replace an alternator and the chord along with labor was 1,000$. It is what it is. There are more better options which half of the labor was on me because I had to swap out my own car battery. Never heard of that before yet it happened. I genuinely hope richard's auto goes bankrupt.

would genuinely leave a 0 star. As some of the previous reviews have stated, people take in their…read morecars and drive off with it needing more work. Exactly my case. I was told by word of mouth & my in laws that this mechanic shop is honest & has good reputation. Incorrect. Took my car in Friday, was charged $930 for a $80 part (5hr labor for a part that should take at most 2hrs) and drove off with more issues that could've caused my car to catch on fire. Was also told I needed new breaks all around which was also incorrect. Total would've had to spend over $3000. Luckily I took it to another shop in which they confirmed my breaks only needed lubricant & will be getting all else fixed that was messed up at richards. Expenses aren't the issue as clearly taking my car to a mechanic l'm ready to pay to get my car fixed. PLEASE find a genuine and honest mechanic because this is not it. Richard, I'm embarrassed your shop has now had this reputation due to the mechanics you have in your shop. Do better.

I was in the market for a new muffler for my Jeep and saw the reviews for Alert and decided to give…read morethe business a call. The owner/operator, Dana, answered the phone and after I explained what I was looking for, put me on a brief hold while he searched his inventory. He came back a few moments later and told me he had something in stock that would meet my needs. He was also quick to give me a price, including installation, when I asked. He asked me to bring the Jeep in when I had a chance and the call ended quickly and courteously...very no-nonsense. Fast forward a couple of days and I made it in to the shop. I'd driven past it 1000 times and never took notice of the unassuming exterior and front work yard full of vehicles. Upon entering the shop, I could tell that Dana had been at that location for years (turns out decades). When we met and discussed the job, he was equally as no-nonsense in-person while also being equal parts amicable and witty. Fast forward again a couple of hours and the job was completed at the agreed upon price. Needless to say, I'll be returning for more work in the future, happily supporting a locally owned and operated business run by a seasoned tradesman and military veteran to boot. Thanks Dana!

First off, these guys are super knowledgable mechanics and do more than mufflers and brakes. I was…read moreon a cross-country trip when 1987 Toyota 4Runner had some issues so I towed it to Dana and crew, and they had me continuing on my roadtrip in less than an hour, giving me an honest assessment of the simple issues and what I needed to fix now and what could wait until my final destination. If you're traveling through Las Cruces and run into to issues, run to these guys.

It was in an unusual place and hard to see where the shop was. I was a little hesitant, but this…read morewas the only shop available. The gentlemen (Alex & Louis) here were very respectful and pleasant to talk with, they kept me updated on the phone and the price was reasonable and the work was clean and quick. They left the inside of the car tidy and didn't try to upsell us. They will be our new frequent mechanics from now on, I hope they keep up the current work ethic and would totally recommend their shop.

Answered right away super nice and reliable. he's very trustworthy definitely recommend…read more Really good customer service

I was taken advantage of again! I have a lemon for a car and no mechanic in town, not even the…read moredealership, will admit what's wrong unless they charge you a lot of $ first to "inspect" it. I approached this business letting them know I had a faulty catalytic converter. "Well, our mechanics did not find anything...so let's charge you $800 to change the two oxygen sensors to see if that's it. A week later, my car won't run. "Bring it in again," they say. It's not worth it!

Melisa is fantastic great customer service repairs done well but front office the bestread more