Called for a specific job of welding the catalytic converter and they said they could. Scheduled it…read morefor yesterday morning. Accepted my part, did not reject it nor tried selling me something else. Completed the job in less than 2 hours. After being ripped off by three different shops regarding this job, i hope this completes it. No problems or issues. Looks like they know about fixing cars here!

Despite being incredibly busy with quite a few cars waiting to be worked on, they were able to get…read moreme in and out relatively quickly for an oil change and tire rotation. I talked to a couple of mechanics working and they came off as really nice guys. Seems like a good auto shop.

Quick reliable work done for a decent price. I highly…read morerecommend Jason ..he is very knowledgeable of his work. Great guy .

Excellent quality service. Not to mention Jason provided very useful knowledge on the issue,…read moresolution, and preventive measures. Professional service worth the value.

BLUF: I trust this shop with all of my vehicles. Fair, honest, upfront. Felt like I was back home…read moredealing with my hometown mechanic shop. Great customer service and mechanics! I had just had received my 70 Oldsmobile 442 back from the engine manufacturer (Mondello Performance) for over heating issues. I took the car out for any easy drive from WSMR to LC. 2miles onto 70 the car vapor locked and died. I had the car towed to Baird's Automotive because they were the closest shop. It was a great find for me. The shop fixed the vapor lock issue. When I drove it home I found I was still having overheating issues. Called the shop and came back in. Total repair took about 2 weeks. The issues turned out to be a ballooned radiator and insufficient air movement. Which lead to overheating and a header gasket leak. Baird's worked with Mondello the entire time to ensure warranties on the engine were not violated and engine specs were maintained. Much of the delay time was parts shipping from Mondello to Baird's. Baird's called and informed me when they agreed and disagreed with Mondello, but maintained a professional environment regardless of agreeances. Thanks To the service, leadership, and mechanics at Baird's Automotive, the "Blue Beast" is running great again.

Came in for an urgent request as I'm driving across the country. They let me know they were…read moreextremely backed up and could t help me but recommended a fellow tire shop. Went over there and they were able to help me out immediately. Bairds could've easily just sent me on my way but they were very helpful.

Did good work replacing our transmission at the best price I could find in town. Will return next…read moretime i need work done.

Stole a transmission from me. Brought my truck here for a simple transmission swap (I supplied the…read morenew transmission) & lo and behold they "lost" my original transmission. My first mistake was when I came to pickup the truck he waited until I already paid to tell me I would have to come back the next day for the transmission since he was still "draining the fluid". I gave him the benefit of the doubt but the next day he then claimed he didn't know where it was at that moment and asked if I could come back the next day. After that day he quit returning any of my calls. The company that sold me the new transmission required me to send in my old one (for a core charge, a common practice) and since I couldn't they charged me an additional $300 and voided the 30k warranty I purchased. They didn't adjust the shift cable properly on install and it ended up breaking the plastic assembly on my shift cable a week later while I was at work. These guys got lucky I was in the middle of moving out of state when this happened or I would have had the time to stand outside their shop making sure every customer saw the absolute headache they were causing me. If you are the owner of this shop and want me to remove this then "find" my phone number and see if you happen to stumble upon my transmission for me to pick up.

My daughter's AC went out and this shop was recommended to me for repair. They were honest,…read morefriendly, and fast about the repair. I appreciated the attention to detail and the explanation of what needed to be done. I will be back with my other cars because of the service I received. Thank you!

Jesse and his crew are genuine honest and hard working people. Fast quality service is their…read moretrademark! He has become the trusted go to mechanic for me and my family! He is about providing the best possible service for a reasonable price. He isn't about up selling or charging ridiculous prices. Just great quality services w/speed!

Great service by both Kevin on the phone and Jacob on site. They have always been friendly and…read morevery helpful, and go out of their way to be a good neighbor. Give them your business. You won't regret it.

Took my truck to get the tires balanced due to vibration at 50mph and 80mph. Got tires balanced, i…read moretook it for a test drive but vibration was still there. Immediately took it back and was told tgat they werent balanced correctly and someone else with more experience had re-did it. I took it for another test drive and vibration did gondown by approx 50% but was not completely gone. I immediately took it to another place (discount tire), they checked and stated that not all tires were balanced, one had no weights, one had d weights, one had weights in the wrong place and one had new weights in the right place. I took it back to big O and complained for the poor service. And for claiming to have rebalanced the tires when they didnt do a complete job. I did a test drive with the tech and he confirmed that there was still vibration amd rhat he had only balanced the driver side of my truck and not the passenger side. So he said he would rebalance the passenger side as well. When that was finally done, the vibration was greatly reduced. IT TOOK THREE BALANCING ATTEMPTS TO GET THIS DONE. AND THATS CUZ I TOLD THEM THAT ANOTHER TIRE SHOP CHECKED THEIR WORK AMD CONFIRMED TGAT THEY DID A PISS PORR JOB. This is MOT the first time that ive had problems with This specific Big O Tires location.

They are great good prices labor is good they came out get those job done and I will tell my…read morefriends and family about them and I will go back with them with my vehicles and my my roommates vehicles and I want to say thank you to Ace for the work he did on my car to and everything so thank you

Good people, good service - I'm happy with the work they performed for me on my old truck.read more

I had used this shop previously and had work done without issue, which is why I trusted them with…read moresuch a major repair. Unfortunately, after this experience--and especially after dealing directly with the owner--I will not return and cannot recommend this business to others. The shop was paid approximately $17,000 for the work performed. Despite the owner's response implying otherwise, the attempted credit card dispute was done paying 5,000 on top of the 12,0000 driving the truck home and oil leaking all over my driveway, it was unsuccessful and they received their payment. My original review was actually quite restrained. I didn't detail every issue because my intention wasn't to damage a small business; it was simply to share my experience. The truck was there approximately three months after we were initially told 6-8 weeks, the final cost was significantly higher than the highest amount originally discussed, we experienced repeated delays at pickup, and after driving the truck less than 10 miles home, it had to be returned to the shop. The shop arranged the towing company that damaged our tonneau cover during that return trip. We were promised it would be replaced, and it still has not been. What ultimately changed my opinion of this business was how the situation was handled afterward. Rather than acknowledging that our experience fell short, the owner's public response characterized our expectations as "unrealistic" and disclosed details about our transaction while presenting several events very differently from how they occurred. I don't expect a business to be perfect. I do expect professionalism, communication, accountability, and follow-through--especially after spending approximately $17,000. Based on my experience with both the repair process and the owner afterward, I would not bring another vehicle here, and I would caution others considering a major repair to make sure estimates, authorizations, timelines, and promises are documented in writing.