I needed a new battery. They got one right away and…read moreinstalled it. The work was done quickly, and I'm very happy with the results and service. This is my second time using their valuable services.

This review involves the 420 S. Telshor in Las Cruces, NM. Purchased 4 new Pirelli all weather…read moretires at a cost for $1237.00 for tires & mounting and balancing. Had the tires installed yesterday (4/21/26). I received auto back with my keys after they said the job was finished. Upon inspection before I left, the new tires had all the lube and dirt on the sidewalls from the mounting process still on the tires. Since I live in Silver City NM and had a two hour drive home I figured I could clean the tires when I got home. Upon cleaning the tires, ( 1 hour labor) I also found that two of the valve stem caps had been lost in the process and not replaced. I now feel totally uncomfortable with the service provided and don't trust anything the tire tech didl. Therefore, I will be checking the torque specs on the wheels myself later today ( 1 hour labor) and will go back to the store and have the wheel balancing checked by a supervisor. This is totally unacceptable service for the cost of the new tires ($1237.00) and would strongly urge tire customers find a reputable tire shop in the area. Lee B.

I made an appointment to have the car checked with emphasis on the air conditioner which was…read moreblowing hot air. The mechanic diagnosed the problem with the air conditioning and consulted with me about how to proceed. He repaired the air conditioner and performed other service work that I requested. He also provided photos of cracks in the suspension bars, and, again, consulted with me about what the repair would entail, the cost of the repair, and the options for safely driving without an immediate repair. Martin Tire provided an Uber driver to take me home and to pick me up when the repairs were accomplished. That was a tremendous benefit for me. My bill is itemized. The mechanic explained each section. He provided discounts as listed as "coupons" on the web site. My experience at Martin Tire Company in Las Cruces was re-assuring and positive.

tire rotation, balance, alignment Did my P/U first, 2 weeks…read morelater the SUV Price charged was different. I mentioned it. They reduced the price to that of the P/U. They told me my shocks were leaking grease and a myriad of other problems. The shocks are new. I took it to the place where I bought the shocks. Shocks are NOT leaking. We went thru the list of issues Martin said I had....with/photos from Martin. Going elsewhere saved me a ton. Martin lost my business. If your word is no good, you're no good.

I love this place, reasonably priced oil change, free tire rotation, & free flat repair. The…read morenicest staff.

The staff is friendly and they even have a complimentary shuttle sometimes! I made an appointment a…read morecouple weeks in advance by phone to get brakes replaced and my service was completed same day--dropped off my car before 8 and it was ready before noon!

Jesse and his crew are genuine honest and hard working people. Fast quality service is their…read moretrademark! He has become the trusted go to mechanic for me and my family! He is about providing the best possible service for a reasonable price. He isn't about up selling or charging ridiculous prices. Just great quality services w/speed!

Jesse and the crew are great guys! Super friendly and helpful! Good 'ol boys with a ton of…read moreknowledge...

I was real iffy about getting new tires put on the car here, but rest assure I had nothing to worry…read moreabout. Excuse me for forgetting names but the two men who helped were very informative in helping me and got the car tires all done pretty fast but correctly without giving me trouble with the tire sensors. Overall professional, fast, very nice, kid friendly, and informative. Thank you

Very helpful I dont know why there is so much rumors on how bad they are, I've always got my oik…read morechange and tires done here never had any issue. Very fast but granted somedays they are packed and service is a little slow but done right!

I don't prefer Sam's because I love Costco, but when in a small town this is a good choice. Very…read moreclean and unique products. Gas lines are pretty crazy though.

Today I went to the café to order one whole pizza when they opened at 10:00 am. Erik was the…read morecashier and he told me that they don't do whole pizza orders that early, but could sell me a slice of pizza. A week earlier, Erik told me the same thing. Both times he said that they were understaffed and had large orders to fill. Before now we have always ordered pizzas at this same time without a problem. Something does not add up here. I think its time that Costco comes to town.

Johnny is amazing. Amazing customer service. Prices are incredibly fair as well. I would highly…read morerecommend this place or anybody in Las Cruces if they need an oil change or tires. Every time I come in, one of the men who works his Johnny is so helpful and really takes his time. Johnny is the greatest of all time. Highly recommend.

Amazing customer service! I've stopped here many times on my way home to Mesilla to get a tire…read moreaired up and they've always been helpful. So when it was time to get new tires I came here. They earned my patronage. I am glad I did. Honest, informative, personal, small town assistance. They can get you in and out in an hour or so. (I've waited longer than that just to be seen at some national chain here in town that says they offer a discount.) I never had the "don't you worry yourself, little lady" feeling here. That's very important to me. Johnny gets you fixed right up and tells you the truth about your tires. You can't ask for much more. Go here. Send friends here.

A little late in the afternoon on a Sunday, I didn't think I would find a tire shop open. They sold…read more& mounted 2 new tires to get back on the road. Good service.

Great mechanics and the people up front are honest. The guy has reminded me of deals I hadn't…read morethought about a few times over the years. Easy to get to.

Took my truck to get the tires balanced due to vibration at 50mph and 80mph. Got tires balanced, i…read moretook it for a test drive but vibration was still there. Immediately took it back and was told tgat they werent balanced correctly and someone else with more experience had re-did it. I took it for another test drive and vibration did gondown by approx 50% but was not completely gone. I immediately took it to another place (discount tire), they checked and stated that not all tires were balanced, one had no weights, one had d weights, one had weights in the wrong place and one had new weights in the right place. I took it back to big O and complained for the poor service. And for claiming to have rebalanced the tires when they didnt do a complete job. I did a test drive with the tech and he confirmed that there was still vibration amd rhat he had only balanced the driver side of my truck and not the passenger side. So he said he would rebalance the passenger side as well. When that was finally done, the vibration was greatly reduced. IT TOOK THREE BALANCING ATTEMPTS TO GET THIS DONE. AND THATS CUZ I TOLD THEM THAT ANOTHER TIRE SHOP CHECKED THEIR WORK AMD CONFIRMED TGAT THEY DID A PISS PORR JOB. This is MOT the first time that ive had problems with This specific Big O Tires location.

The Big O location was on sage , off of hiway 70 in Las Cruces. This location wouldnt do the…read moresimple front brake pad replacement that I requested but gave me an estimate for $1450 of bogus work needed ?? This was a blatant rip off attempt. Disgusting !!!!

I went for all the fluid changes - radiator flush, brake fluid etc - because it had been way too…read morelong since all that had been done. They forgot to put any power steering fluid back in! I got about half way home and realized what they had done. So I'm not taking my vehicle here any more. What if next time they forget the oil or a screw or something.

I would give them less than a one if it was an option. They sold me two new tires. One of which…read moreblew due to a manufacture defect. I took in the tire they claimed to have lost my info I suppled transaction number and date from the bank. They still pretended like they did not know me but took the blown tire to send off to the manufacture. They sent me out with no tire literally left me stranded. It has been over a month now and I called to be met with attitude again pretending that they had no clue what was going on when though it was the same person I have always spoke too. They wanted to yell at me while this is not my fault. DO NOT EVER GO HERE YOU WILL BE TREATED LIK CRAP. They need to learn how to make good on their mistakes. As a woman I hate when men think you are stupid and try to bully you, and this is exactly what Adam's tire does. This is Las Cruces.