BLUF: I trust this shop with all of my vehicles. Fair, honest, upfront. Felt like I was back home…read moredealing with my hometown mechanic shop. Great customer service and mechanics! I had just had received my 70 Oldsmobile 442 back from the engine manufacturer (Mondello Performance) for over heating issues. I took the car out for any easy drive from WSMR to LC. 2miles onto 70 the car vapor locked and died. I had the car towed to Baird's Automotive because they were the closest shop. It was a great find for me. The shop fixed the vapor lock issue. When I drove it home I found I was still having overheating issues. Called the shop and came back in. Total repair took about 2 weeks. The issues turned out to be a ballooned radiator and insufficient air movement. Which lead to overheating and a header gasket leak. Baird's worked with Mondello the entire time to ensure warranties on the engine were not violated and engine specs were maintained. Much of the delay time was parts shipping from Mondello to Baird's. Baird's called and informed me when they agreed and disagreed with Mondello, but maintained a professional environment regardless of agreeances. Thanks To the service, leadership, and mechanics at Baird's Automotive, the "Blue Beast" is running great again.

Came in for an urgent request as I'm driving across the country. They let me know they were…read moreextremely backed up and could t help me but recommended a fellow tire shop. Went over there and they were able to help me out immediately. Bairds could've easily just sent me on my way but they were very helpful.

Good people, good service - I'm happy with the work they performed for me on my old truck.read more

I had used this shop previously and had work done without issue, which is why I trusted them with…read moresuch a major repair. Unfortunately, after this experience--and especially after dealing directly with the owner--I will not return and cannot recommend this business to others. The shop was paid approximately $17,000 for the work performed. Despite the owner's response implying otherwise, the attempted credit card dispute was done paying 5,000 on top of the 12,0000 driving the truck home and oil leaking all over my driveway, it was unsuccessful and they received their payment. My original review was actually quite restrained. I didn't detail every issue because my intention wasn't to damage a small business; it was simply to share my experience. The truck was there approximately three months after we were initially told 6-8 weeks, the final cost was significantly higher than the highest amount originally discussed, we experienced repeated delays at pickup, and after driving the truck less than 10 miles home, it had to be returned to the shop. The shop arranged the towing company that damaged our tonneau cover during that return trip. We were promised it would be replaced, and it still has not been. What ultimately changed my opinion of this business was how the situation was handled afterward. Rather than acknowledging that our experience fell short, the owner's public response characterized our expectations as "unrealistic" and disclosed details about our transaction while presenting several events very differently from how they occurred. I don't expect a business to be perfect. I do expect professionalism, communication, accountability, and follow-through--especially after spending approximately $17,000. Based on my experience with both the repair process and the owner afterward, I would not bring another vehicle here, and I would caution others considering a major repair to make sure estimates, authorizations, timelines, and promises are documented in writing.

Late one afternoon our car went kaput and was towed to this place, the closest one the tow company…read morefound. The owner couldn't get to it at the time, but got to it first thing the next day. He found that the car needed a new fuel pump and new fuel filter. He ordered the parts and got them in 24 hours, and fixed it as soon as he got the parts. Everything was taken care of within 48 hours, max. He is extremely knowledgeable, has quality mechanics working for him, and guarantees parts and labor. Our car is 18 years old, and runs great now. I wholeheartedly recommend this place for your engine repair needs. VERY reasonable repair prices for our town.

They are great good prices labor is good they came out get those job done and I will tell my…read morefriends and family about them and I will go back with them with my vehicles and my my roommates vehicles and I want to say thank you to Ace for the work he did on my car to and everything so thank you

Nice comfortable waiting room. The location offers coffee, popcorn and a soda fountain station!…read more Customer service by the girl Morgan was great too.

Terrific experience from start to finish.. helpful with a great attitude. I recommend this place…read more%100!

Prime Auto and Diesel is not recommened. Paid for services not completed. Customer service was very…read morepoor. Owner -Jesse claimed work was being done but changed completion date several times. Took advantage of military deployment date and when I stopped by to check on the progess, I realized no work had been done at all. Company not listed with BBB and office was not open regular business hours. Expensive lesson learned.

This business lacks professionalism (I am actually surprised they have stayed in business with the…read moretype of service I received). They were dishonest and argumentative. If I had the choice to do it over again, I would buy a "how to" book and do it myself before trusting these people!

I took my Corvette to Barraza's after taking it to another mechanic, who was supposed to be an…read more"expert" on Corvette transmissions, but screwed it up royally. Isaac Barraza, not only quoted me a much better price, he installed heavier duty parts and the car feels like brand new again. Isaac and his Dad know their stuff and I would recommend them to anyone. These folks are "old school" and keep their word when they tell you something. When Isaac was test driving the car, a rock hit the front bumper and damaged the paint. When I arrived to pick the car up, Isaac took me right to the car and showed me the damage and made arrangements to have the bumper repaired at his cost. Like I said, these folks have integrity. So... if you want quality work at a fair price, these are the guys to go to.

Did good work replacing our transmission at the best price I could find in town. Will return next…read moretime i need work done.