Excellent work and service at a fair price. It's worth noting that he is no longer at the Solano…read moreaddress and has relocated to a house at the corner of Boutz Rd and Chaparro St. Parking lot entrance is off Chaparro between Boutz and Missouri. My GPS listed location as 1205 Boutz.

Had my Birkenstock sandals resoled here. Fast turnaround time, very professional, did an excellent…read morejob. Sandals looked almost brand new. Service was beyond my expectations.

All the locals recommend these guys. However they are only open like 4 hours a day 3 days a week !…read moreI almost want to take them my boots for a spa day but what would I do shoeless in Las Cruces ? Seriously the owner was very solicitous and apologetic about her limited hours. I definitely want to go there when I can work around them

I burned a hole through the bottom of the saddlebags for my motorcycle. I figured a shoe repair…read morebusiness would be the best place to call due to the thick cordura fabric and the location of the hole on the bag. I called a few places in Alamogordo, but all had gone out of business. I was directed to call shoe repair businesses in Las Cruces. No problem; there were only two. The first place I called was Landis Boot & Shoe Service. After finally getting through, the gentleman introduced himself as Mr. Landis. He said he'd been in the shoe repair business for 80 years. He seemed nice enough. He suggested I call an upholsterer first and that there were a few in my town. I called all the upholsterers in Alamogordo and none had a machine with a long enough arm to sew the bottom of my saddlebags (I'm getting educated on some terms as I research). So I called Mr. Landis back. He seemed frustrated and annoyed. I suggested a general type of material I'd like to replace the burned part. He wanted to know specific fabric brands and thicknesses. I really didn't know what to tell him; I'm not in that business. I understand that he needs that information to do his sewing, but he's the expert and should know basically what's needed. He then rattled off a list of fabrics belittlingly. So apparently he did know and did have suggestions, he just wanted to convey them in as rude a way as possible. He took a very arrogant tone throughout the 6 minute conversation. He then told me to try somewhere else, not that he couldn't do it, rather a dismissal instead. I really didn't call to bandy technical terms about with an arrogant octogenarian. I didn't call for someone to pass the buck. I called for help. There was little to be found there. I don't understand how he's been in business for 80 years with that attitude.

Dropped my camera bag off so they could repair the strap. Arrived home a few hours later, and…read morereceived a text from the Owner that repair work on my bag was complete. Great customer service, outstanding work, and all around great experience at this shop. I highly recommend this place. Great old fashion quality work and top notch service!!!!!

I purchased a pair of quality leather riding boots (Clark's) a decade ago that I really like and…read moredidn't want to donate after much wear. They are so comfy and get a lot of use. I have tried many times to shine and restore them myself as they have aged, but I just don't have the skill like that. The last time they got a good shine was years ago in the airport lol. I got tired of them sitting in my closet looking dusty and old, so I did a quick search for a solution and y'all led me here. Thank you so much! The location is an old hole in the wall of a gem. A little hard to find, but look for the "Mulligan's Shot Bar" signage and you'll see them. I wasn't sure what to expect in cost, but I couldn't be happier with the outcome overrall. They didn't need any actual repair, so it was just $13 for a little spit lol. When I dropped them off, the gentleman said they'd be ready by next day afternoon. I thought that was a quick turnaround! Well I received a text hours later that they were actually ready same day!! Amazing! They don't have a credit card machine, so be prepared to pay CASH ONLY! So glad I can wear my boots again while it's still chilly out. There's more life to live! Highly recommended!

So grateful for the owner to stay open so I can drop off my cowboy boots. I am having my white…read morecowboy boots stretched in all areas because I have a wide foot. This place is highly recommend from management in Tony Lama. Thank you Sergio

From the owner: El Toro Shoe Shop is a full-service shoe care and leather goods shop dedicated to providing…read moreexceptional repair and maintenance services. Our offerings include expert shoe and boot repair, precise purse restoration, professional shoe polishing, and dyeing services to revitalize your favorite footwear. We also specialize in shoe stretching and leather cleaning to ensure your shoes and accessories stay in prime condition. In addition, our skilled artisans provide leather goods repair and shoe shining to keep your items looking their best. At El Toro Shoe Shop, we prioritize quality craftsmanship and customer satisfaction, aiming to prolong the life and enhance the appearance of your shoes and leather goods.

Took my boots to get checked and cleaned. They were super friendly and took the time listen to my…read moreconcerns and explain. Was a great price and insanely quick for an amazing finished product!

Definitely a bit underwhelmed and disappointed in the service aftercare when spending $$. The…read moreservice and professionalism was definitely a bit lackluster and I cannot recommend anyone taking their shoes. I'll spare you the details but to have taken 5 pairs of shoes and for them to be not properly done (the cleaning exclusive shoes were fine) is not anything to strive for. Was also gaslit when saying they never mentioned such follow-up service, but I had the texts...

So- I got arthritis in my knees over the years but still love my heels. This shoe shop knows how to…read morecut down your high heels a little bit to make them easier to walk in. They know exactly how far they can go without impacting the structure of the shoe. I took about 12 pairs there and I am so thrilled that I can now wear them more comfortably than before!!!! If you are suffering from a full closet of "can't wear anymore" shoes, check this place out!

Omg!!!! A place that knows how to take care of my beloved shoes!!!!! Had a pair of Christian Dior…read morethat I got repaired, loved the shoe and it's a classic couldn't let her go to shoe heaven just yet. He's stretching my Christian Louboutins. I'm in love with this place! The owner says this new location doesn't do justice so hopefully this will help him get more business! What an awesome find!!!!!!

I can't say enough good things about Most Popular Shoe Repair! I bought a Louis Vuitton purse…read moreonline as a gift, but the handles were badly cracked and the leather was rotting. My husband found Mr. Javier's shop based on the great reviews and his 40 years of experience -- and we are so glad we did. Mr. Javier was warm, honest, and extremely professional from the start. He took great care of us and the purse. The repair was completed on time, the craftsmanship was outstanding, and the bag looks beautifully revived. The pricing was very fair for the quality of work. I will absolutely be a returning customer and highly recommend this business!

Mr. Javier is a rare shoe repair craftsman and noble artisan. I brought three pairs of old British…read moreChurch's leather shoes that need love and care. One of them has some serious cracks. I have asked him to completely restore and re-sole them. One of them will have to be extended. ($35). I have used him in the past and i was very satisfied with the work. As a cobbler Mr. Javier takes real pride in his work. He takes the time to make things right and can rebuild a shoe completely if need be. This is a rare skills that is disappearing rapidly in our country. He brings more than 40 years of knowledge and dedicated craftsmanship. A new sole in leather is around $85 which is not cheap but we all know that inflation has dramatically increased pricing in all businesses.

MANNY was excellent. He crafted and shinned my OLD RED WING BOOTS and brought them back to life !…read moreHe has over 60 years experience where he learned the trade with his father ! We laughed because I told him Abraham Lincoln learned the craft from his father !

The person who answered my call was Rude over the phone and hung up on be before I could ask a…read morequestion

This shoe repair shop deserves zero stars. And I wish I could get a refund for wasted time,…read moreenergy, gasoline and destruction of my boots. First off, the person attending the shop took almost 6 months to complete a simple repair on the boots. This proprietor likes to chat it up with every customer that he can entangle into long useless conversation On one of the many times, I went into the shop, (that by the way is ridiculously FILTHY) to ask about my boots. He forced me to wait upwards of 15 minutes or until the client trapped in wasting time woke up and ran away. This occurred on several occasions and every time he had some empty excuse as to why the boots where not ready. For instance, he said the boots where not ready because the cold weather did not allow the glue to dry. The boots had already been in his shop January and February 2025 I am a patient person. I taught high school kiddos. I understand the power of patience, understanding and being polite. However, at this point I just wanted the job done so that I never ever have to return to that rachet establishment. Finally, the job is done, and my boots are awful. The hill is cracked terrible shoddy job. This exemplifies this person's ineptitude who basically does not give a filth about their job. He ruined a good pair of boots. Whatever you do not get shoe repair at Cross Road Shoe Repair at 8036 N Mesa El Paso TX 79932 #915-540-0550 (they never answer the phone)

Took a purse to have it repair.The man who works there told me he could do it but he had to take it…read moreto another location where he also works. told me to return in 4 days to pick up the purse. When I returned , he apologized and told me he had forgotten to bring the purse. To come back in 2 more days to pick it up. 2 days later I returned to pick up the purse but he had forgotten to bring it again. I was able to pick it up a week later, after I called the place and make sure he had the purse. I wasted so much time! The place is very small, very dirty and disorganized. I will never go back

Repairs and resole BIRKENSTOCK Sandals & Clogs. See Javier and tell him Dan sent you.read more

19FEB2021: I just picked up my Ross panniers, which Javier had rehabbed by stitching a bungee…read morestrap/load stabilizing straps/lengthened tie-down strap. It will make a HUGE difference when Biketouring, and I absolutely went to the BEST person to make these repairs/upgrades! I am so appreciative that El Paso has such an excellent cobbler/leather/all-around heavy duty cloth handler. Of course, he gets my coveted "¡Wheel Of Approval!"