Typical chain. Cold efficient service so much so the customer has been trained to order in a "list" of sides and accompaniments Ordered blooming onion for table arrived in 45 sec even before drinks got to table. It was as tasty as a deep-fried smothered in sauce could be but service is about one thing.... In and out Food clearly is mediocre. Given my own choice... Meaning no other family influence I would never eat here again as these restaurant(s) has no soul read more

Terrible service. Started at the door. We put in our name waited 25 minutes looking around noticing all these empty tables. I watched the 10th family who walked in behind us get seated. I asked the girl how much longer she looked at me like she didn't understand the words I was saying, finally she said your on page 2. What???? I dont know what that means, I said again how long??? Another 25 minutes. Are you joking. I went off and let her have it( very respectful by the way)and we left and will never return. They are the most unorganized wait staff I have ever seen. I cannot leave a food review as to we didn't get that far!!! read more

Service was good despite being busy. My only complaint was our buzzer did not go off when out number was called, but we were seated immediately once this was discovered. read more

Four stars because I enjoyed the service we had at the bar, the beer was cold and served quickly, and the blooming onion is always awesome. In contrast, i thought the seafood trio appetizer, aside from the delicious shrimp, tasted terribly old and disgusting. read more

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It's been awhile since I dined here. Maybe too long. Has my perception changed or was it always this way? What sticks in my mind about the Outback since I last dined here two years ago was the nice portion size and warm bread. Well.......we dined here this past Saturday. First off it was so dark inside that my husband broke out his small pocket flashlight to read the menu. My elderly father still couldn't read it. We asked the waiter to bump up the lighting that was at our table only to be told it was as bright as it gets. This kinda set the mood for the rest of the meal. I should also note - it was 4pm on a spring Saturday, no need for the nightclub atmosphere. Bread was only given after we requested it. It was cold. The butter would not melt. My father's burger was so greasy he used a napkin to "drain it" and was left with a bun that was saturated in grease and fell apart. I ordered the Alice Springs Chicken - with EXTRA sauce on the side only to be given a dish with NO sauce or mushrooms on the dish, and a small cup of sauce on the side. The portion size was not as generous as I remember. There were no water refills. Our waiter was pleasant and offered us a free appetizer for the inconvenience of having to view our menus via a flashlight. My father choose a shrimp dish which was rubbery in texture and not something I could handle texture wise. When the bill came we were charged for it and had to have the bill reworked. Overall this was a pre-Mother's Day dinner fail. Might be another two years till we forget our experience enough to come back. read more

Ordered our food online to start. .we live a half hour away and felt it beneficial. Placing the order was more tedious than usual but after some patience and a few deep breaths we were able to get our order placed. We were very specific. No tomatoes or cucumbers on the house salad. We ask for extra sauces for the blooming onion and aussie fries. Things we get done at your place every time we visit.. we don't usually have upsetting visits with your location. I ordered loaded potatoes and got garlic mashed potatoes. Attentiveness was definitely not used during this visit by your staff. Just so u r aware as it was a Friday at 6pm I get u guys were on the busier side, but we placed our order well in advance too so that it would not be an issue. You pay good money for food from this place get even feel like u were highway robbed for a crappy meal. read more

Horrible, horrible food. The price you pay is not even near indicative of what you'll get. I ordered a ceasar salad last time I went, and the dressing honestly tasted like vomit. The lettuce was wilted and old. The wings I ordered were inedible, they were all chewy gristle that you could not even chew to swallow. I never went back again. Service was no good either. read more

This Restaurant is great! I'm a vegetarian so it's not my favorite restaurant but their food is great! I had the coconut shrimp and salad and it was delicious! They have a big selection of choice on the menu... The service is very friendly and the decor reminds me Australia! read more

Outback Steakhouse - Some of the bar... - Steakhouses Near Me - Lancaster, Pennsylvania

The food was very tasty. I had never been to an Outback before and was pleasantly surprised. Our server was very swamped and was somewhat forgetful, but nothing that affected the meal. Would recommend as a good location corporate would be happy with. Their three-course meal dinner options on Wednesdays and Sunday's are great! read more

Disappointed, ordered Cowboy ribeye medium rare but hot. Served a piece or blackened meat which was over cooked. Ordered Au jus (sauce) which was so salty it was inedible read more

Ate dinner here last night for the first time in awhile. Everything was delicious! The Bloomin' Onion was spicy & crispy. The steak and shrimp combo came at a perfectly cooked medium temp on the steak and the wood-fired grilled shrimp were tasty and juicy on their own, but of the 3 sauces, Sweet & Tangy was me favorite. Cheesecake with real chocolate sauce was decadent. I also had the Homefront Hero Cocktail - perfect for a hot summer day, but to make it taste better, part of the proceeds go to help our veterans. Be patriotic folks, order two. The staff were friendly and attentive; I can't wait to go back. read more

We were in last Friday. Party of six, pretty busy evening. Sat within minutes, service was great.

-waitress friendly -manager checked on all tables -potato soup the best! -My "The Alice" entree superb. -My husband's double cheeseburger torched. He asked for medium rare. Wendy's burgers are bigger and better. -Black linen napkins have unknown particles on and smelled like sour milk. -Overall good food in my opinion. read more

Stopped here for lunch one day on my way to Hershey. Got a table fast, the girl was friendly. Our waitress Chantel was attentive and got our order right. Food was good-very positive experience. For a chain restaurant, was very happy with the service and the server Chantel was at the top of her game when we went! read more

Delicious! Great Service.... Great Food! Wonderful experience. Highly recommend. French onion soup was perfect. Steaks .... Chicken Quesadillas.... Dark Bread .... Sea food .... all really good at a reasonable price. Greeted with a smile ... a warm welcome on a rainy day. Seated promptly. Waited on quickly and efficiently. Food arrived piping hot. We will return often. read more

Very good food and excellent service the evening we visited. This is our local Outback and they have an extremely strong crew here. My only remark is, they should plan better to have popular menu items like the Prime Rib available later into the shift on a Friday or Saturday night. We've been in as early as 7:00 PM on both of those nights and they're sold out already. Also, the server shouldn't have to make horseradish cream sauce to order. Having worked in the restaurant industry for 37 years (cooking!), that should be done during afternoon prep, NOT during a Friday or Saturday dinner rush. Overall, a minor personal complaint. read more

If your hungry and have a party over 4 people don't come here!! Was told 20-30 minutes it's well over an hour!!!

I ordered take out tonight and the food was great!! I love the Cobb salad with chicken. Amazing! They offer free bread and butter as well. But the main reason why I'm writing the review is because of the woman at the take out counter. She was so nice! I left smiling just because she was pleasant. I asked a question about delivery and she was so helpful. Great customer service makes food taste better, I swear. She was just very sweet. Thumbs up Lancaster Outback :) read more

Eh they weren't that good. There is better places to go. Texas road and long horn are better

Omg. Screwed up orders from the moment we sat down. Tried our best to remain calm & appreciative, but after excuse after excuse, apology after apology, we just wanted to get the heck out of there! It'll be a REAL long time before we make that mistake again. You can change the look of the place, revamp the menu, and try really hard to be attentive. But until they hire right; train right, and learn how to be consistently good, they'll waffle around in mediocrity like oh so many places in Lancaster County. Sad. But true. read more

The service was prompt and courteous. Could have brought waters.... Beer was a bit warm and seemed stale. Blooming onion seemed greaser than usual on the bottom, but a bit burnt on the top. Salads were good.. Steaks were good... mine was a bit over cooked, but still tender. Not the best steakhouse I've been, but usually better than this experience. read more

What an amazing restaurant and staff! We ordered through DoorDash and there were a few issues. We called the restaurant and they went above and beyond to help us out. The manager Chris help reimburse us for the items, and his kind and friendly attitude was so refreshing. Instead of the restaurant acting like it wasn't their problem they took the blame and treated us like they would if we had been sitting in their building. That's the kind of experience one wants when they have delivery! read more

We have been dining at this Outback, Lancaster PA (North Pointe Blvd) for many years. We go there regularly and often take some of our 4 grown children plus spouses with grandchildren along too. We've celebrated everything from birthdays to anniversaries at this restaurant, most memorable for us was our 51st wedding anniversary. The entire staff, from managers Matt and Dan, to the servers and cooks are exemplary. Kudos to a job well done. They make you feel welcomed and appreciated. They make you feel like family. My compliments to this entire staff and most especially to the managers who make it all possible. read more

It was my first visit to an Outback and it was well above my expectations! It was a moms night out to eat and drink and we had a great time. We went around 5pm on a Saturday night and we were seated right away. I ordered chicken with mushrooms and cheese, some shrimp, broccoli with cheese, and a mixed drink. Everything was AMAZING! They had a lady walking around with samples of cheese fries and cheesecake too which I thought was an awesome idea! We hung out for awhile afterwords to have another drink and our waiter Hunter was very accommodating and told us to hang out for as long as we wanted. Our experience there was a great one and we WILL be back in the near future! read more

Tonight we had very good experience the servers name was Susan she was very attentive and was on her toes from refills all the way to the dessert that she recommended which was to die for. I wanted a good steak and she recommended the filet and lobster. It was the best steak I've had in awhile and the temp came out perfectly.We will be back and asking for Susan.Thanks for making our experience memorable great night great service read more

Went for lunch on Sunday. Very disappointing. The steak was tough, potato overdone and the vegetables were floating in butter. Served on a plate so small, that you can barely cut the meat. This used to be a good place for a steak. Not any more! I won't go back. read more

Excellent steak, made to perfection and served with great customer service. Appetizer was delicious( fried onion) with home made sauce. Cheese cake was so tasty and the home made chocolate sauce was the best topping so far. read more

Well, another time we were disappointed with Outback at North Pointe. Last year we were there for our family Christmas Eve dinner and had bad service. This year, different waitress and bad service. Took our drink orders, and it was not until after we had our salads that we got our drinks. We didn't even have utensils to eat with, what the heck is going on in there. We were a party of 6, made call ahead reservation for 6:30 for a large table. Show up at 6:15, wAited until 6:50. Got seated, and that was the only positive thing. Food was good, service sucked. We tip well above for good service. I put out $200.00 for my family. It was my turn to buy Christmas Eve dinner. I love them, so I find it a privilege to be able to treat them to dinner out. The manager seemed like he was lost walking around in a daze. We agreed that next year we are going elsewhere for a better time and service. Goodbye Outback, not coming back anymore. read more

HORRIBLE HORRIBLE HORRIBLE! We made a reservation for 6:30 for 18 people to prepare them and so that we didn't have to wait an hour or so. When we got there we STILL had to wait 45 minutes for a damn table..... The manager decided to split us up into two different tables instead of one that she was originally going to put us in just because she changed her mind.... She was extremely annoying as well. After complaining instead of making sure we were okay or asking if we needed anything she was talking to us about where she goes in New York (we're from Brooklyn) and asking where we go when we are here in Lancaster. Then we waited AN HOUR for food that was all screwed up. Out of 18 people maybe 5 of our plates WEREN'T sent back. All of the others were disgusting and inedible. The ones who asked for well done burgers/steaks were served rare, and the ones who wanted medium burgers/steaks were served well done or burnt. We didn't get any bread and butter like everyone else did when they were seated. We were promised free appetizers yet for 18 people we got TWO SMALL plates of appetizers instead of the regular size that they give. When everyone who sent back their food got their second plate they were all rare!!!!! All of them!!! What kind of shit is that?! Most of us literally left hungry because they refused to eat anything. I have never seen meat so pink or bloody in my life.... I was lucky that mine actually was normal. I have never been so disgusted with service in a restaurant! I've been to plenty of restaurants in New York where the servers could be nasty and I have never been so frustrated and annoyed. My family and I have been coming to Lancaster for years, but now we know to never go there ever again!!!! PS the only reason this place is getting a star is because I cannot post without one. read more

Outback Steakhouse - The replacement burger for the first rare burger.... Does this look well done to you? I don't think so! - Steakhouses Near Me - Lancaster, Pennsylvania

Came here for a holiday dinner party. The place was busy when I came in. Service: 1. Took a while for the servers to give everyone utensils and plates at the beginning. 2. Server did not bring out bread for all the tables so we had to ask for more. Food: 1. Rasberry ice tea was great. 2. Mango ice tea was not good. No mango taste at all. 3. Bread was fresh and hot. I love bread in general. 4. Blooming onion was greasy. Not a fan. 5. Spinach dip was hot and cheesy. Loved it but need more chips. 6. Fried Shrimp app was small and not many pieces. 7. 16 oz bone in ribeye. The bomb. Cooked med rare, just to my liking. Such a big steak and juicy. 8. Sides included french fries and potato soup. They are okay. Nothing special. 9. 9 oz filet mignon. Cooked med rare which is good but the texture was hard to chew. The ribeye is better. Overall, the dinner was great but a bit pricey. I would continue to look around for cheaper places to get steak. read more

I sat at the bar. First off they had no stoli orange; but they said we have another orange vodka. Ok give me a tiny taste cause I'm so frikin finiky. They poke around "oh! Were out! Strike one. I ordered the Porterhouse medium rare and got a rare steak. Oh well better rare than over cooked. The steak was unevenly cooked. Beautiful on one side and browned on the undercooked side. Sigh! The flavors were very nice but a bit salty. The bar staff was too busy with the service bar even tho there were only a couple and I at the bar. I had to keep asking for service. Oh well I have been in a few outbacks and always have been dissapointed with the food. Lesson learned. read more

The food is pretty good. They have a good variety steak, seafood, chicken dishes and even healthy menu options.

We've been to Outback in many different places. Because we know what's there, we decided to hit this place when we were having dinner out of town with a friend. The service was great and the food was good. Our server outdid himself with checking on us and refilling our water and iced tea. My only complaint (which is why I am giving it 4 stars) was that the potato soup was not very tasty. I did not mention this to the waiter because I don't like to appear ungrateful, and it was not the waiter's fault. I had to add a LOT of salt and pepper to the soup, and it tasted like it was made with water instead of milk. My own potato soup tastes like potatoes. This one did not. I am certain I've been served this in other Outback restaurants, and had no complaints. However, after this experience, I doubt I will ever order potato soup from Outback again. read more

When we first arrived we were told that the kitchen was understaffed and was told the front was not aloud to seat people till they got caught up for the first wave of people. When we finally got seated, the waitress was so cocky, arrogant, and rude that for the 4 years (yes, she told me she knows all cause she been there for 4 years), she been there wouldn't take my allergy serious. Took 3 times to TRY to cook a steak at a steak house. It was so bad to where I ordered it medium and I was shock it didn't get up and walked off my plate to go back to the pasture... that's how raw it was. If it wasn't for the manager, (I think her name was Selena) the night would have been a while waste. Did I mention, it was supposed to be my birthday meal?! Sad and pathetic. Would've gotten a lower rating but the MANAGER added one or two for you all!! read more

The service was a complete disaster tonight, beginning with seating. After being seated we waited for 10 minutes before a waitress approached our table. 3 separate times servers mistakenly tried to bring other people's food to our table and when our food showed up the order was wrong. I had ordered a 14 oz steak and they brought me salmon. The manager stopped over and said the replacement is on the way. 10 minutes later I was brought a tiny 8 oz. sirloin. The ONLY reason I even attempt chain restaurants is that their consistently in service and food, not tonight. read more

Last time at Outback on OREGON PIKE in Pennsylvania. I have given them so many chances to prepare an outgoing meal in a proper manner. If you eat inside, your meal is entirely different, better, larger, prepared well...... if you order a take out meal, its very diappointing. I hope more than one person reads this and follows my suite. NOT WORTH THE MONEY. read more

This place is the pits. We will not be going there again. The lemons in our water looked old and brown. I ordered a Victoria's filet medium rare and it was thin like a steak and cooked brown all the way through. My husband got a steak with endless shrimp. The steak was chewy and the shrimp were dried out and tasted like they were over fried in old oil. The manager was visiting three different tables while we were there, apologizing for problems with orders. Never again!! read more

Good food but after telling my waiter that we were members of the Dine-Rewards program, he forgot and this ended up being a fiasco. Waited then 20 minutes for them to correct the bill while my husband's to go meal got ruined. Terrible. Manager was sarcastic then saying "have a great evening". Ugh. read more

Our waiter was very attentive his suggestion for which salmon dish I should get was spot on! 3 of us were dining and all of us enjoyed our suppers immensely. read more

The food was very good and the service was very good and the atmosphere was very good and it was a good clean place. GO OUTBACK