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    Our Back Yard Play Place

    4.0 (1 review)

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    4 years ago

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    Playhouse Fairfield

    Playhouse Fairfield

    3.2(10 reviews)
    1.4 mi

    I really want to say thank you sooooo much for assisting me at such short notice. Your…read moreestablishment was extremely beautiful, playful and kid catered and friendly . The kids had a blast and I could not have been happier that her birthday party took place here. My Daughter was so happy and that made my heart smile. Your staff is awesome and very attentive. Everything was beautiful from the play space to the room set up, the food came at a perfect time and was good. Thank you for all your help. And we will definitely be bac'

    I'm writing this review to share an extremely troubling experience my family had at Playhouse…read moreFairfield on December 4, 2025. My two-year-old son and I have visited this location dozens of times over the past year without a single issue. On this visit, we also happened to be the only Black family present. What happened afterward was shocking, unprofessional, and felt unmistakably discriminatory. Later that day, I received a call from someone identifying herself as the owner/manager. She claimed that it had been "reported" that my recently turned two-year-old son had: * "Shaken" a one-year-old girl * Then supposedly been "violent" toward multiple children * And later--somehow--"choked" the same child These accusations all came in a single phone call and kept changing as she spoke. Not one version was consistent with the last, and none of them matched anything that occurred during our visit. When I calmly asked her to check security footage, she said she would but immediately followed it with, "The video may not have caught anything," despite openly admitting she hadn't reviewed it. To this day, I have received zero follow-up or confirmation that any video was checked at all. I later spoke with the front-desk employee who was there during our visit. He confirmed that: * No parent voiced any complaint about my son * He personally witnessed nothing concerning * The owner/manager was not even present at the time This brings up extremely concerning questions: * How did the owner know to single out my child when no complaint was made? * Why was I immediately presumed guilty with no evidence? * Why did the supposed reporting parents never speak to me directly, which is standard in children's play spaces? * Why did the claims escalate from shaking, to multiple children, to choking--a sequence that simply does not align with a newly two-year-old's behavior or my son's history? My son has never harmed another child, and our long history at this business reflects that.

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    Playhouse Fairfield - Toddler play

    Toddler play

    Playhouse Fairfield - Ballpits

    Ballpits

    Playhouse Fairfield

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    Our Back Yard Play Place - kids_activities - Updated May 2026

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