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Otto's Empire Diner

3.3 (187 reviews)
Closed • 6:00 am - 2:00 pm

Otto's Empire Diner Photos

Business Info

OTTO'S EMPIRE DINER ATMOSPHERE

What's the vibe?
Casual
Moderate noise
Dogs allowed
Good for groups

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Recommended Reviews - Otto's Empire Diner

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Reviews With Photos

The story of Ottos in California
Diana B.

Great family diner & food. Love the roast beef, corn beef,eggs,burgers,sandwiches. Owners are great. Come in & enjoy the ambiance.

Fantastic breakfast!
Jack A.

Supper clean restaurant, excellent service and fantastic food. Have been here several times, never disappointed

Grilled chicken sandwich
Greg H.

I love this place. I'm going to autos for over a decade and they never disappoint you. The inside is really very diner-like with license plates and pretty much every place you can think of decorating the walls. The staff are wonderful and very courteous. The best thing about Autos is the portions. You really do get what you pay for as all the sandwiches and breakfast especially are large. I would be absolutely shocked if anyone walked out of that place still hungry. If you're up in the Northwest Valley definitely take this place in for breakfast. The biscuits and cinnamon rolls and eggs and home fries are not to be missed. I just happen to stop in for lunch this day and was very thrilled with the grilled chicken sandwich. This place is a staple in this neighborhood and hopefully we'll be for a long time to come.

Nice fluffy biscuit with really nice sausage gravy

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15 years ago

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4 years ago

Good food, better people. Great place. Definitely will be back many times. Give it a shot.

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18 years ago

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13 years ago

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12 years ago

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5 years ago

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17 years ago

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16 years ago

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14 years ago

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13 years ago

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9 years ago

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14 years ago

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13 years ago

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6 years ago

Good Breakfast! Awesome service chorizo cheese omelette is the best. You will thank me later.

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15 years ago

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9 years ago

Definitely not a fan. It was probably the worst breakfast I've had since moving to Arizona and all it was was eggs home fries and toast.

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6 years ago

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8 years ago

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11 years ago

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7 years ago

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8 years ago

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18 years ago

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15 years ago

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17 years ago

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Photo of Ant M.
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9 years ago

The man who took our order was extremely rude I will never come back to this dump, he had no professionalism

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11 years ago

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13 years ago

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5 & Diner

5 & Diner

3.5(616 reviews)
9.2 mi
•$$

We had been at the Hermosa since Wednesday, we were served a beautiful dinner and Friday evening,…read morewe were fortunate to have reservations at the Wine Cellar!!! Come Saturday evening, we thought our son would fly in early enough, on his way back from North Carolina, to take him to Lon's restaurant at the resort. Unfortunately, due to delays he was not able to make it to the resort until after ten. By that time, most restaurants are closed for the evening!!! After a quick search, apart from the traditional 24/7s, we spotted the 5 & Diner, and it was close enough to get there within ten minutes! When we drove up, we were mildly surprised, a little retro, a restaurant we are not used to...upon entering the establishment, the staff was prompt, friendly, and we were seated in a nice booth right away. Our server, Danielle A was extremely helpful with the menu items, wonderfully cheerful, prompt on our orders, and could not have been more attentive!!! The food was well prepared, hot, very flavorful, and timely!!! We were extremely surprised and found this restaurant checked all of the boxes...not to mention surprisingly reasonable!!! By the way, the air conditioner was set at a perfect temperature for the triple digits of Phoenix!!! We would go back again!!! Humbly and respectfully, FLK

I ordered on DoorDash, so I can't say much for the ambiance, but I'm going to be brutally honest…read moreanyway, so let's begin: I ordered the Cheeseburger and specifically requested no bun and a lettuce wrap. It arrived with a bun and no lettuce wrap. My husband ordered the Southwest Burger and paid for an extra patty, but received only one. For our three children, I ordered three Short Stacks but received only two. I also ordered two orders of scrambled eggs with turkey sausage but received only one, and I ordered bacon with sunny-side-up eggs but received only the bacon. I alerted the dasher, who returned to the restaurant and called me so I could explain what was missing. Unfortunately, the employee I spoke with was extremely hostile and rude. They insisted that I hadn't ordered the third Short Stack and repeatedly said they only make what's on the ticket. I explained that my screenshot showed the order I placed and that, unfortunately, the ticket apparently didn't contain my entire order. What bothered me most was the attitude. I was treated as though I was asking them to give me something for free, even though I had already paid for these items. I still made a point of expressing my appreciation for the dasher's help despite the way I was being spoken to. The employee responded with a sarcastic "thank you" and hung up on me. The dasher then told me that the restaurant refused to remake or compensate me for the missing and incorrect items, despite the dasher returning to the restaurant and waiting 10 minutes to try to resolve the issue. I didn't even mention the burger bun during the call because the interaction had already become so unpleasant. If the employee was simply having a bad day, I genuinely hope things get better for them. Mistakes happen, and I understand that restaurants can be busy. However, the combination of multiple missing and incorrect items, the refusal to correct or compensate me, and the way my concerns were handled made this an awful experience. Unfortunately, this is a hard pass for me. I wouldn't recommend ordering from here, and I won't be ordering again.

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5 & Diner - Find this, feel rewarded!

Find this, feel rewarded!

5 & Diner
5 & Diner

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MacAlpine's Diner & Soda Fountain - Turkey Bacon Croissant

MacAlpine's Diner & Soda Fountain

4.2(570 reviews)
11.3 mi
•$$

If you have never heard of MacAlpine's, this is your chance to read on! Opened in 1929, it was…read moreoriginally called "Birch's Pharmacy" and true to most pharmacies back then, it had a soda fountain. Fast forward nine years to 1938, and Fred MacAlpine purchased it, renaming it for his namesake, and operating it as a full-service pharmacy and soda fountain until 1991. It was then purchased by a couple who still own it today and have kept it in as much of its original condition as possible, including the soda fountain, the counter, and the malt machine. When you park and walk to the front of the yellow building, you can't help but feel joy. The storefront windows, the antiques, all of it make you wonder just how far back in time you're going to travel. Once you've stepped foot inside and onto the checkered floor, you can't help but smile at the counter, all of the antiques from decades past, and the wait staff who wears 1950s uniforms. We slid into our wood booth with the tiny jukebox on the wall and immediately got to reviewing the extensive menu. Everything... and I mean EVERYTHING... looked good. Bonus: They have gluten-free bread! My husband chose the cheeseburger and I chose the turkey BLT (on gluten-free bread) - both were delicious! We then opted to share a mint chocolate chip milkshake that was created on the original 1940s machine - something that completed the experience. When we were done, we were fortunate enough to chat with Monica Heizenrader, co-owner of MacAlpine's wth her daughter. She is a very kind woman who is very passionate about keeping the history of this diner alive, even taking to selling antiques (in the other rooms of the building) to help support the upkeep. However, with rising costs and some family challenges, it's getting tough. She was proud to have kept this going as long as she and her family have and even mentioned some of the more notable people that have stepped into the diner over the decades, including Barry Goldwater (a regular), Joan Ganz Cooney (one of the creators of Sesame Street), Frank Lloyd Wright, Aunt Maud, Marshall Good, Wayne Newton (who was discovered by a talent scout there), and more! If you're not able to visit Phoenix and this beautiful place any time soon, consider making a donation to keep it open - the link can be found on their website.

Nostalgia is a powerful thing. In my early childhood, my dad would take us often to a soda fountain…read morein Las Vegas where I grew up drinking ice cream sodas and phosphates. You can still have sodas anywhere, but phosphates? Those things are really hard to track down now due to the dash of acid phosphate they add to the carbonated water and flavored syrup. MacAlpine's is the only place around that I know still serves them. From their menu it looks like you can get your drink in close to a hundred different flavors. Very nice - but cherry is always my go to. My mom chose Black Cherry which seems like a small distinction but her choice was better. We split the Turkey Bacon Croissant sandwich. I'd say the sandwich was just average, however service was excellent with different people continuously checking on us. The interior here is very dark/cozy and filled with antiques, taking you back to another era. There's a small antique shop you can step through to on the other side if you feel like browsing after you eat. We were too full to enjoy dessert but they have so many great options: shakes, malts, sundaes, homemade pie. I really need to get down here more and their special offerings.

Photos
MacAlpine's Diner & Soda Fountain - Table top juke box

Table top juke box

MacAlpine's Diner & Soda Fountain - BLT Sandwich

BLT Sandwich

MacAlpine's Diner & Soda Fountain - Save The Clock Tower!

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Save The Clock Tower!

Otto's Empire Diner - diners - Updated October 2026

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