This place has the BEST PANCAKES I have ever had, IN MY LIFE. It would be foolish on your part to not make it a point in your life to eat ANYTHING here. Eveyone that I was with enjoyed their meals. Well, we more than enjoyed our meals. I don't now that there is word for how much I loved my pancakes. They are absolutely massive and delicious. The edges are a little crispy. They must cook them in some type of magical laboratory... with butter. The other people I was with had a BLT and a grilled chicken sandwich. The BLT was certainly not skimpy on the bacon and the chicken in the grilled chicken sandwich was moist and delectable. Go to Otto's now. NOW I tell you. read more

HUGE portions of classic American breakfast favorites are served up in a cozy, casual atmosphere decorated by license plates from every U.S. state as well as miscellaneous choo choo train decor. Order small, or bring a big appetite. Pancakes are great, and served with very high quality Appalachian maple syrup. Omelets and hash browns don't disappoint either. Come early or late, because the breakfast rush hours can be busy. Actually don't come late, because when they run out of biscuits they won't make more. Silly policy if you ask me. Seems to be a favorite of local law enforcement which is a good sign in my book. read more

Heres the deal its a great neighborhood go to - the pancakes and omelets are the big draw and the french toast is good to. They offer lunch items as well and i dig the shrimp plate :) staff is really on point and friendly and u find everyone from early worker bees to people in jammy attire :) read more

Otto's Empire Diner - The gigantic famous pancakes! - Diners Near Me - Phoenix, Arizona

My breakfast sanwhich was good. However the rudeness of the male servers made us NEVER want to return. My nana is in her 80s. The disrespectful manner in which you spoke was absolutely not ok. If you want business, kindness matters. Won't be back. read more

Can't really say much about crazy Otto's diner. The waiter made a snarky comment to my father while he was trying to order The food was very bland and had no flavor. The price for the two of us with a cup of coffee included was $24 dollars this was way too high for the quality of the food and service that we received. We will not be coming back to this place again read more

I should've got a bacon egg and cheese from McDonald's. Haven't been here since it was crazy ottos and I feel crazy for going back. Chicken fried steak tasted old. The vibe in the place isn't very inviting. Won't be back. read more

Crazy Otto's is truly a crazy place. Not knowing that this was a breakfast and lunch only place, we arrived at 1:50. Closing time was posted as 2:00. We went in, expecting to be asked to come back another day, and were going to try the middle eastern place across the street. but the waiter told us, "The sign says we're open till 2, so if you show up at 1:59, we're happy to serve you!!" And happy it was. We even had a nice chat about the economy and how it is not economical to stay open past 2 these days unless you get a large dinner crowd. The food was nothing short of delicious, and the decor is, well, crazy. LIke the waiter said, "check you licesne plate on the way out, it might wind up on the wall!" I had been looking for a good BLT for a few months now, and when I ordered one here, I expected just another typical BLT. But I was surpised by the genoerous amounts of Bacon in the thing. Most places just give two or three slices, but this one had plenty more than that, and crunchy, too!! A generous helping of mayo made irt all the better. The order of Onion rings had only 5 rings, but they were huge, so it was like getting a large order from some fast food place. I can't wait to go back and enjoy this place again!! read more

Where to begin, Im from Lancaster so I have to say maybe I was spoiled because this location definitely misses the mark. I walk in and rather than being seated the guy points to a cluster of tables for me to sit at. Not sure who my server was, the guy who took my order didn't do anything but take my order and a combo of 2-3 different faces delivered my food, drinks, refills. The guy who took my order on the other hand lets call him "baldy" (not sure if he is the manager or owner or just a server) couldn't help but mention to everyone walking in the door including myself that they were closing in an hour even though it was more like an hour and a half. Also that was the reason they didn't have biscuits and gravy too. Later while waiting for my I overhear "baldy" telling/bragging to customers that he has asked people to leave rather than accommodate their requests. Scotties omelette, my favorite from Lancaster, the egg was under cooked, had raw egg whites still, but now I'm afraid to complain because I've already heard what happens to complainers. Also I'm not sure but I'm pretty sure the chili is different, It was pretty bland I added a heafty amount of pepper and tapatio which I never did before. Needless to say, my pure excitement of finding my favorite breakfast joint in Phoenix turned out to be a total disappointment. read more

This place has a throw back diner type of feel to it. I is a little neighborhood place that I think mostly locals really know about. This is by far a breakfast restaurant, which HUGE breakfast helpings. When they give you the option of a half or full serving, you should really give some thought to the half serving. However, I do believe in going big or going home. This is one place where I try something new every time and this was the third time I have been here. Their omelets are very good and the full serving is the way to go. Their Philly Cheese Steak was average and I felt like it was a little under sized. Finally there are the pancakes....these have to be the largest pancakes in the valley! They are just huge and hang over the edges of the plate. If you are searching for a old fashioned diner or just in the mood for a truly filling breakfast, this is the place for you. read more

Great service. Food is delicious! They accommodate me when I asked for breakfast and it was already lunch. I will definitely be going back very soon with all my folks from the office I work at. read more

From the outside Crazy Otto's looks like the kind of place I would pass by without a second glance. (Although the name is pretty catchy so I suppose I might look twice.) Inside the decor is simple, license plates adorn the walls and the tables are just tables. But where this place really stands out is in the food. I had read the other reviews and expected to see gigantic pancakes. Crazy Otto's did not disappoint! These things were huge! The spilled off the platter. Platter mind you, not plate. The boyfriend ordered the stack of three. One would have been enough, even with me stealing a few bites. I ordered the eggs, bacon and hashbrowns. The bacon was fine, nothing amazing, but the scrambled eggs were cooked just right and the hashbrowns were the best hashbrowns I have had in Phoenix. Only Al's Breakfast in Minneapolis has better 'browns. They were cut thicker than most and had a rich buttery potato flavor. I would go back to Crazy Otto's just for that alone. Overall, I would say if you care more about what's on your plate than what's around you, you'll love breakfast at Crazy Otto's. read more

Went here Saturday Morning around 9:30ish... Trust me a good time to eat here.. I've been to this place at earlier times and it gets really busy. This place isn't that big, but wow is the plate sizes. Crazy amount of food for a fair price. Picture the show: Man vs. Food, this is otto's with every dish they put out.. I ordered the Chirzo Burrito, and my husband ordered the Machaca Plate. We both ordered coffee. The coffee was nice and strong, really woke us up that morning. The service was right on que, filling our cups numerous times, so we got pretty wired before our food came out. When our food came out we dug in.. oh yeah, that's what I'm talkin about. My Chirzo burrito was freakin huge, and the meat, potato's, and sauce was really good. There's just something about Otto's Potato's that are my favorite.. They taste so fresh so perfect. Ok, this may sound weird but I've eaten here before and just ordered a side of potato's, I know.. that's really bad, lol.. but they are deli sh.. I only got about half of my burrito eaten before I thought I was going to burst. My husband meal was huge also.. I took a few bites of his, and it was good to. I think next time I come back though I'm going to stick with a morning classic dish, with some eggs, potato's (of course) and an English Muffin's are so good too, lots o' butter). All I can say is: "Get in my Belly" read more

Great little diner. Prices are very reasonable. You get a ton of really great food for less than a lot of other places. Warning: you will never see bigger pancakes than the ones here. You will Def want to share. read more

Otto's Empire Diner - French toast done right. - Diners Near Me - Phoenix, Arizona

This place is totally awesome for quality home cook'in and an atmosphere to go with it. You won't go away hungry, the portions are big and the service is exceptional! read more

Otto's Empire Diner - Grilled chicken breast salad - Diners Near Me - Phoenix, Arizona

Good Breakfast! Awesome service chorizo cheese omelette is the best. You will thank me later.

We have been going to Crazy Otto's at least once every 2 months for the past 6+ years! Most of the visits were when we actually lived out of town or out of state and when visiting friends / Family this is our "go to" breakfast spot. And now that we are living in AZ again our visits are more often. Small but very busy, friendly with great food and yes huge portions!! We like it!! read more

Definitely not a fan. It was probably the worst breakfast I've had since moving to Arizona and all it was was eggs home fries and toast.

This is the bomb for breakfast. Name your own omlette, ham, bacon sausage, chorizo, grilled onions its huge $10 w/american fried potatoes and good coffee, like $10 but there's enough for three meals. Really good BLT too. read more

Is a welcoming little neighbor breakfast spot. Since the pandemic I gave a new appreciation for small local businesses. I want to support them now more than ever. What I liked about this place more than anything was their cleanliness. It starts in the restrooms for me. The restroom not only smelt clean but it looked and felt clean as well. Then there was a young lady cleaning the tables and seats after each visitor left. That made me relax that knowing they were taking time to assure us that they cared not only about us but themselves as we. I felt comfortable eating the food knowing that they were exercising cleanliness. I ordered a simple breakfast, hash browns, avocado, tomato slices, with orange juice. My sister ordered a breakfast sandwich and we split a order of French toast. She liked her sandwich said she go there just for the sandwich. We were satisfied to say the least. Their food is simply what it is food. Enjoy the ambiance and your company and eat. read more

Paid $11 for Corned beef and Hash and all I got was a garnish of shredded whatever on the top of a big pile of potatoes. What a waste of money. I will not be spending my breakfast $$ here again. When I told the waitress there was nothing done about it either. Bad bad service and food. read more

Solid. Good food, lots of it, good service, lots of it. Love the convenience of the counter service. Could have used more spice but next time I'll just order a menu item with that specific intent. read more

I am always on the hunt for a good breakfast spot. This is definitely going on the list of regular places to visit. I had an enormous pancake the size of my plate; flavorful with crispy edges..perfect! The waitress informed me that 1 would be enough for me, so I had an egg and 2 slices of bacon. All very good. The coffee was good too, an added bonus :) My husband had the avocado omelette which was also very, very good. Interior of the restaurant wasn't anything exciting...but the food makes up for it. Server was nice and attentive. read more

Greatest food and Carlos, & Dave are top notch and the food has generous portions that I doubt you could even finish it, well worth the money hands down.... read more

Great little mom and pop type breakfast place. Serving size is stupid huge and prices are more than reasonable. Be aware though that if you are a "booth" person they do not have any. Tables only. While this is certainly not a deal breaker, I do prefer a booth. read more

We had burgers for lunch at Otto's today, our first time here. Immediate service, attentive staff, generous portions and really great tasting food. Their cole slaw is an inventive combination that includes pineapple, which sounds unusual but it's really very good...and trust me, I am ridiculously picky about my slaw. Lots of tempting breakfast and lunch choices on the menu. The atmosphere is casual and comfortable, the place is easily accessible and immaculate inside and out. We shall return! read more

Crazy otto's is the bomb. Great breakfast place. First time here and Carson is loving it! read more

Otto's Empire Diner - Diners Near Me - Phoenix, Arizona

Pros: Huge portions Friendly, down-to-earth atmosphere Good omelets, pancakes, ham steak, biscuits & gravy, homemade hash browns Good coffee Cons: I think it's better to stick to the breakfast menu. The lunch items have not been as good. The exception is the club sandwich which my husband loves. The food is good for a greasy spoon, but not exceptional. read more

Stopped in for a quick sandwich to go (BLT) service was good staff attentive however when I finally sat down to eat there was bread lettuce and two slices of bacon TWO!! for a $13.00 meal they can afford to add more bacon! read more

Oh. My. Goodness. What A Wonderful Place and Such Delicious & Hearty Food. Breakfast is My Favorite Meal and Ottos is gonna be My Favorite now that im moving Back Home read more

The man who took our order was extremely rude I will never come back to this dump, he had no professionalism

Love this place. really great breakfasts and LARGE portions. Been coming here for 6 years and love the food. Gets crowded on the weekends so be patient , the wait is worth it. Build your own omlete is 410.50 but i get three meals out of it. read more

Whoa. Whoa. Whoa. I walked into this place freshly showered and smelling like roses, but walked out smelling like grease, clogged arteries, and fat induced mothballs. Yuck. I found this country diner on yelp and was smitten by the "world's largest omelet" sign on their window and reviews of large, huge, and monty python sized portions. Holler. I walked in and asked for their "world's largest omelet," which is actually a world record Crazy Otto's broke in year 2002, thus the "credit." Oh. I was a bit disappointed, I'll admit. So I ask for the the "full" size ortega beef omelet (6 eggs), hash browns, biscuits and gravy. The biscuits were dry and the gravy was drier. The omelet was pretty large, but came with a puddle of grease on top of it. The hash browns were...hash browns. The Ortega beef chunks were probably the best thing about my meal. Even better, was the service. I don't know if he was the manager or what, but he told us a little bit about the history and origination of Crazy Otto, which served to be interesting and food for thought. So...they get 2 stars for service and portions. Look, I love diners. I love huge portions, bustling waitresses that call you "honey," and hearty, soul food meals that are full of carbohydrates, but this place was just way too greasy. It's a wonder how my perfume mixed with my hairspray didn't ignite a blazing flame throughout this place with the amount of grease that was in the air, seats, and food?! Holy smokes. Will I ever go back? I'm all for second chances, but the thought of it just made me throw up a little in my mouth. So the answer is gonna have to be no, for now. *Shivering* read more

if I could give this place a negative number is would.. We wanted to try something different on our way out of town for a day ride with the family... Saw this on the map and thought we would give it a try... If I could turn back time and kept on driving, I could have saved us all a wasted day. When we arrived we were seated promptly... along with the 4 other families that came after us and were served and left before we even got our meal. We asked our waiter Carlos why others were being served before us and he said the orders are done as taken, we asked if the 2 families that had just arrived called in their order because they had there order and we did not. He rudely said "I just told you, there taken in order".. at that moment we should have left, however traveling with my 87 year old mother who had not had breakfast we opted to stay... of course as punishment our food came out cold .. not sure how you can mess up eggs hashbrowns and toast.. but let's just say we barely made it to Surprise, AZ and had to turn back as we all became sick to our stomachs. I would say the reason I would not recommend this place would be the greasy cold food.. but even with the horrible stomach cramps.. I would still have to say the service was even worse... read more

This place is HORRIBLE!! Ordered the chorizo breakfast burrito. It didnt have any chorizo in it at all! It was dry and made of corn beef hash. Which they are trying to pass off as chorizo I guess. When I asked if they had maybe got my order wrong the waitress simply said No you got the chorizo burrito. However I am SURE that is not what I got. Couldnt even eat it and they didnt even care. I spoke with the owner about it and all he said was that he would love to take me into the kitchen and "show me" the chorizo. TERRIBLE customer service and the WORST breakfast I have ever had! Its really hard to screw up breakfast! Dont waste you time!! read more

This is a favorite place of mine. The spinach and cheese omelet (I get it without the bacon) is really good. The pancakes are the best--do they have a secret ingredient in them that makes them better than other pancakes? I'm trying to figure that out. I just tried the corn beef hash and it was very, very delicious. Biscuits and gravy are to die for. The hobo eggs make the other huge portions seem positively wimpy- my father-in-law ordered it and I swear it was like 5 pounds of food. He barely made a dent in it. This is a great place for someone like me with a big appetite! read more

I have been coming to Otto's for years. It is close and convenient. I never had a problem and the servers have always been helpful and friendly. I recommend this small place to anyone. Yes, weekends can be very busy so expect a wait. If something is wrong with your food when they bring it out....don't be afraid to let them know. They are happy to fix any problem. It's similar to a "mom and pop" restaurant and the food is definitely Home Cooking!! Sheri H. read more

Worst customer service ever. The guy barely spoke to us, didn't check on us, just horrible felt like we bothered them by going in to eat. read more

Fun atmosphere and always knows my order, steak, eggs(soft scrambled) . Thanks for awesome food

I can't go back there any more. I love the breakfast but I can't take David, the rude server anymore. I've been going there for years and it is always the same. The last time I was there, he made a big issue with another customer about my changing tables. I'm pleasant and courteous to him but he is just got some repressed issue. And despite his dour attitude, I've always tipped him well. Carlos is great but he isn't usually serving. Crazy Otto's is off my list. read more

We have been coming here for awhile but lately the food quality has gone down and the prices are up. This is really a shame. Hometown diner feel with great friendly service. To bad the cook sucks! I guess we have to remove this from our list of places to eat. Bummer. read more