I used them this morning and they were great! I had a window of time from 9-11am and got a text at…read more8:30 to tell me they had a few jobs first and would text when on the way and got a text at 9 to tell me they would arrive in 50 minutes and they were in and out by 10am. Michael and Wade were very nice and professional and careful. I would use them again and highly recommend them!

I've never had a worse experience with movers…read more I called 2 days before the job. That's on me. These guys were the first ones to offer to take care of the job. Nothing serious, a little bit of garage junk and a bed moving up to my second floor. They confirm a 12-2 window and I figure we're good to go. Didn't get an email confirmation, which worried me, but I figured I'd call them if they ran late. The day comes, the time window comes and goes. I call them to see what's up. The rep that answers can't find my appointment. After a bit of back and forth, they rebook me from 2-4. Now, I have a brother in the ICU and me and my dad were going to go visit at 2, once the job was done. So, this is all really cutting into visiting time. At the very least I get a confirmation email this time. WELL, the second time window comes and goes, so I call these guys again to see what's up. The rep I speak with this time basically puts me on hold immediately then comes back on the line saying the guys are headed right over. I ask him what the ETA is and he tells me he didn't actually talk to the movers. They didn't answer, so that must mean they're on the way. I tell him how ridiculous that sounds and that I'm on time constraints and it's already 2 hours and thirty minutes past the time they were actually supposed to get there. Frustrated, I hang up the phone. It is 4:30. My original booking was for 12-2. Hospital visiting hours are over at 7:30. Five minutes later, the team lead calls me, telling me he had been trying to call me all day, and then accuses me of giving bad contact info on the 12-2 appointment time. I tell him one of their reps booked me and that if someone fat fingered the number, that's on them, not me. THIS IS ALSO THE FIRST TIME ANYONE HAS EVEN ACKNOWLEDGED THE FACT THAT THEY SHOULD HAVE ACTUALLY BEEN THERE BETWEEN NOON AND 2PM. Anyway, he goes on to say that he has to go down to Lowell and drop off some stuff but he'll get to me eventually because he cares about the customer satisfaction guarantee. Outraged, I canceled the appointment. This left me and my 76 year old father to move a king sized bed from his truck, into my house, up a flight of stairs, and into my bedroom. It took us 2 and a half hours to get everything up there and set up. By the time we were done, I had enough time to get up to Concord for visiting hours to end. I spent all day waiting for these clowns and had to do the job myself anyway. Save yourself the time and frustration. Any other company is a better option than this one.

Took down large above ground pool and surrounding fence Work…read moredone in one day Very reasonable price

Excellent communication. Great pricing! Were quick and efficient. Everything was gone in about 15…read moreminutes.

This was an incredibly tough job, and I had been trying every possible solution. It caused me so…read moremuch stress. I was very fortunate to find VMAC. I didn't know much about them at first--only the positive reviews on their website--but they proved themselves completely. They worked with absolute dedication and speed, and their whole family operated seamlessly as a team. In a short amount of time, they resolved a big problem our family had struggled with for decades. They are a truly professional team with strong work ethics. I wholeheartedly recommend them.

VMAC could not be easier or more helpful than expected to work with! They were ten minutes early…read moreand easily located the unit and loading dock after we talked. The movers were extremely fast careful with the structure and navigating stairs! They did and awesome job removing all items requested and with smiles! Their rates were as quoted! Such a great experience. Thank you Kevin and helper. We highly recommend this business!

This guy said he could patch a hole (appt 2.5' X 3') on a wall. He went shopping and charged me for…read morelots of material that had nothing to do with patching that sheetrock hole he was hired to do. He enlarged the hole and he lied a few times about the status of the job when asked how far along he was. He did not complete the job, two other individuals had to do the sanding and the painting. A job that should have taken 4 to 8 hours to complete was finished in 26 days thanks to the help of those two other people who did the sanding and the painting at the last minute. This guy should never pretend to be a handyman. He should not pretend to be honest either because he is very dishonest! I will never hire him again! I wish I had the option to give him zero star!

Quoted a job, sent the people without the needed tools (ladders for exterior painting) and was…read moreincredibly rude and disrespectful to deal with.

We were cleaning out a house for sale and had a great experience both days we used them. They were…read moreresponsive to my original inquiry, explained the pricing, set up a convenient time, showed on time and were incredibly efficient. My sincere thanks and highly recommend.

Great service, respectful and prompt. Highly recommend. The price was much less than other haulers.read more

Called John about removing paint and cleaning solvents from my parents' former home prior to sale,…read moreand he showed up with a truck just a few days later and took everything away for a very good price. So convenient and friendly, too!

My second experience with Dr Junk was a lot like my first several years ago…read more Quick to come give a fair estimate, good communication on arrival time, very pleasant while on site, helper was fantastic, cleaned up afterwards and I would highly recommend his services.