I love supporting small businesses, especially family ones, but this man is unprofessional and has no integrity. It sickens me when people bait and switch you, but it happens. Be warned!! When I originally contacted Oscar, it was to trim two trees. He came to my home and gave me a quote for both trees on the same day, as well as what it would cost separately if he came back for the 2nd tree. I asked if he could please provide me with a written quote as well as proof of insurance. He didn't reply for over a week, despite my text messaging to ask for confirmation of the quote and his availability. I did get a copy of the insurance sent to me but no written quote - that was a red flag, but I gave them the benefit of the doubt based on prior good reviews. I decided to just do one tree first and see how it went and let him know I would likely want the other tree cut at the end of the summer. While I was happy with the work Oscar and his crew did on my first tree, they upcharged me on the day of, stating I needed to pay $100 over the original quote to have all the branches hanging over my property removed. I accepted it and thought it was still a fair enough price. After the job was done, I againmentioned I'd like you to come back for the 2nd tree and want to confirm it'll be "x" price and his wife/secretary said yes, if that's what he told you. Fast forward to now, I reach out to them and they deny ever giving me the original quote and said they would never come out for one tree for that price! He straight out LIED to my face. When they were trimming my tree, I had mentioned to my neighbors whose tree they were actually trimming, and they ended up having him trim another tree of theirs so he got extra business from me - and STILL he would not honor his original quote. read more