They have great customer service and have kept my silk carpets healthy and clean. I use them…read moreyearly.

Our Persian rug got soaked when out basement flooded, and the Minasian Rug team handled our…read moresituation exceptionally well at every point. We wanted the rug dried out - we couldn't just hang it over a railing bc it was soaking and we had rain in the forecast for the next several - and while many other companies needed us to bring the rug to their site, Minasian said they could pick up our rug that afternoon, clean it at their facility and return it to our house at a date we would schedule. They quoted us a competitive price, their team showed up that same day (on time), their team guys were friendly and professional, and they removed our wet (now useless) rug pad, in addition to taking our rug for cleaning. A few days later, the company called us to schedule home delivery of our cleaned rug. They gave us a tight (30-minute) window - not one of these cases where a company gives you a 4-hour window! - their team arrived on time, and again, the guys were super helpful and friendly. Although we didn't buy a rug pad from Minasian - we got one from elsewhere online - their team cut our rug pad (at my request) to fit our rug's size. All around, fantastic service! I recommend Minasian and would use them again.

Again and again a pleasure to do business with Reza Rug Gallery. Always 100% satisfaction with the…read moreproduct, workmanship and the great staff. Thank you .

Owner is super nice. I've used this company a few times and I'll continue to. Great service from…read morepicking up to dropping off. Thank you

Update: 11/11/19- I went back to Reza to buy some rug pads…read moreand mentioned that, even though I adore the heriz I bought last year, I thought it was too small (8x10) for the living room. So he started showing me larger rugs and I fell in love with a 10x12 (another heriz? Not sure!) which he delivered along with my rug pads. He brought his young strong guys with him to help move last year's rug into the dining room and they laid out the new one ... even my husband was like, "Wow. This is gorgeous. Now we need better furniture." I love working with Reza. He's already got my tastes totally pegged. Reza is a great salesman! I purchased a beautiful 8x10 heriz for my living room, and when he delivered it, he brought in a runner from his truck for my hallway ... which I promptly purchased. Perhaps I'm a sucker, but the rugs are spectacular, and I have no regrets. They'll be gorgeous forever. His prices are reasonable. His store is tiny and completely crowded with rugs, so be prepared to spend a little time. He also told me how to properly care for the rugs and to call him for cleaning. Which I certainly wil

Reza was incredibly patient and helpful. He helped us find the perfect rug for our space.read more

Eli was so lovely to work with. I purchased an antique oriental rug from an estate sale that needed…read morerepairs and cleaning. And another kilim rug that needed repairs. They did a beautiful job on the repairs. They are truly masters at these delicate repairs. You cannot tell there were ever any holes or tears in the weaving. They look amazing. Highly recommend coming here for any rugs that need repairs or cleaning!

Very professional - cares about his customers. Had an issue with rug and was very prompt in…read moreensuring we were satisfied. Highly recommend if you want to purchase a rug from someone who is both knowledgeable and personable.

We had them clean about 5 oriental rugs. I had called a few places before booking and although they…read morewere pricey they took the most time to answer my questions and explain their process. They were very responsive during the process which made it easy to coordinate with them. They they did a fantastic job and the rugs came back so soft. We also had two of the rugs repaired. They offer hand serging or machine binding. I opted to go with the hand repair and they did a great job. One of the rugs had almost an entire side that was frayed and it looks good as new and ready for many years of use.

My husband and I had a great experience working with Rouzati. They were very patient, efficient and…read moredid a beautiful job on our stair runner. Highly recommend!

Still a great place to get Fair Trade items at a reasonable price. I finished up my Christmas…read moreshopping here and am very happy (as always) with what I found. Shopping here is a way to do good on so many levels.

They changed their name and moved farther north into downtown Evanston but carry the same unique…read morefair trade items, and still at reasonable prices. I took my daughter here to find a gift for her friend and she loved it. In under 30 minutes she had several items picked out and we quickly and easily spent over $100.

Customer service was great! They sent several photos of the rug I was interested in. The rug is…read moreexactly as shown in the photos and I love it. Delivery was extremely fast as well (2 days). I would purchase from again. Linda

Ordered hallway runner from online store (EBay). Was having 20% off summer sale. Very quick…read moreshipping, well packaged. Rug was clean and securely stitched on edges. It is stunning! I am so pleased. The listing had enough photos that I was able to accurately judge the colors and condition before it arrived to me in Ohio!

We trust Allegretti Rug Masters to clean our numerous Oriental rugs. They use eco-friendly products…read moreand are very careful to make sure that the rug is not damaged in the cleaning process. Mark Allegretti personally guarantees the quality of their work. The one time we did have some slight dye run in a rug, he took it back and cleaned it two more times to make sure it was just right. His staff is also very professional and courteous. AND they will pick up and deliver even outside of Evanston (we live in Andersonville). As for their showroom - WOW! Mark takes the time to get to know your personal preferences and can pull out rugs that you will fall in love with. He's patient and does not pressure you to buy anything, knowing that a quality rug is an investment. Last time we were in, I could not make up my mind between two rugs and flippantly asked for a "buy one, get one free deal." He actually did come down on the total price for us and we went home with both rugs! Overall, I highly recommend Allegretti Rug Masters. Mark is a really great guy and all the staff is top-notch. Their services are professional and thorough, and they stand behind their work.

Our area rug always looks beautiful when it's returned. We've used Allegretti for about 6 years,…read moreand always been happy with their work. They are more expensive than other places, but you get what you pay for.

Garry and George Apelian were welcoming, no hard sell no pressure…read more I needed to find a nice piece of carpet for our condo's lobby . They helped me find the perfect piece, at a great price, delivered on time and exactly as promised by courteous drivers. I could not have been happier with the result and my condo board all agree. Thank you!

I came in to Apelian for my rug to be cleaned. They cleaned it within the 3 days that I brought it…read morein. They did such a great job. It was almost as if my rug was completely new after the cleaning. I would highly recommend them.

Kamil and his team have been absolutely amazing. Several years ago, they saved a precious family…read moreheirloom persian rug that was damaged in a flood. Naturally, when we inherited several rugs from my mother's estate, we contacted Kamil at Caspian Rugs again. They were in need of repair and cleaning. Kamil took the time to explain what the rugs were, what was recommended and answered every question I had. He is a wealth of knowledge and has the patience to share so you understand what you have and what is needed to keep them as treasures. We received them back from their "spa-days" and I swear the colors are sparkling like jewels.

We just bought our second rug this year from Caspian Rug after a major apartment renovation…read more Exactly what we wanted and for a very fair price. Working with Lazar and Kamal is a wonderful experience. No pressure but they worked to find us what we wanted. If you are looking for an Oriental rug Caspian Rugs has a great selection. They all carry more modern rugs, but that isn't our interest so I can't comment on that. However, before trying anywhere else, give Caspian Rugs a visit. The quality, service, selection and pricing can't be beat.