Our Persian rug got soaked when out basement flooded, and the Minasian Rug team handled our…read moresituation exceptionally well at every point. We wanted the rug dried out - we couldn't just hang it over a railing bc it was soaking and we had rain in the forecast for the next several - and while many other companies needed us to bring the rug to their site, Minasian said they could pick up our rug that afternoon, clean it at their facility and return it to our house at a date we would schedule. They quoted us a competitive price, their team showed up that same day (on time), their team guys were friendly and professional, and they removed our wet (now useless) rug pad, in addition to taking our rug for cleaning. A few days later, the company called us to schedule home delivery of our cleaned rug. They gave us a tight (30-minute) window - not one of these cases where a company gives you a 4-hour window! - their team arrived on time, and again, the guys were super helpful and friendly. Although we didn't buy a rug pad from Minasian - we got one from elsewhere online - their team cut our rug pad (at my request) to fit our rug's size. All around, fantastic service! I recommend Minasian and would use them again.

Tom Jorjorian and the folks at Minasian were incredibly helpful with some rugs that have been in…read morethe family too long to let go. They salvaged what was possible and had great ideas for the rest. Highest recommendation!

We had a flood and our precious rug was soaked! Called Reza and the rug was picked up (soaking…read morewet) and taken to be cleaned and dryed out. They arrived within the hour, just amazing and much appreciated as the home was a disaster! They gave excellent service! The price was reasonable too. Thanks Reza

Excellent and knowledgeable service. They definitely upsell so prepare for that. Overall happy with…read morethe results.

Reza was incredibly patient and helpful. He helped us find the perfect rug for our space.read more

I've been back to Exotic Rugs many times since my first visit a year ago, and each time I've…read moremanaged to find something beautiful and one of a kind to take home. We now have five rugs from this store, each one bringing something a little different. The prices are as good as any I've seen, the selection is amazing, and the owner Reza is an absolute pleasure to talk to. I've been to well over a dozen rug stores in the Chicago-Evanston area and in my view Reza's remains the best, hands down.

My husband and I had a great experience working with Rouzati. They were very patient, efficient and…read moredid a beautiful job on our stair runner. Highly recommend!

My husband and I are extremely pleased with our experience with Rouzati Rugs. We got runners for…read moretwo sets of stairs: a gorgeous wool rug runner from India, going up to our bedroom and then also pet friendly nylon runners for stairs with heavy traffic near the side door. We also got a runner for a hall and some pillows. We are very pleased with the excellent attention to detail, the effort Mina Rouzati, Mr Rouzati, Anthony, Ali Rouzati and all the staff put in to make sure we were happy with the results. They showed us many rugs, spent a lot of time with us and made creative suggestions that helped us immensely. We also appreciated that we had different options for different parts of the house, and could get both utilitarian and handmade wool carpet. The technicians that came to lay the rugs were exceptional and lined everything up beautifully. We recommend Rouzati Rugs highly! Thank you Rouzati Rugs.

I have a vintage handknotted, Moroccan rug ithat Oscar Isberian United States cleaned and…read morerepaired. They did an amazing job!!! Lorenzo and Oscar for making it such a wonderful experience. Great service and workmanship.

Sadly our 95 yr young mother had a mishap and bled heavily onto the family room wool oriental style…read morerug. The Isberian team came to the house, professionally removed the 12x20 foot rug, without disturbing the contents of the room. When the rug and new pad came back to the house, the team laid both perfectly, repositioned exactly as originally was. The team was courteous, polite, removed their street shoes or wore shoe covers and of most importance was able to remove all of the blood. Finally the rug looks brand new in pristine condition and mother is most happy. Our highest praises to Oscar Isberian rugs and the entire team including Haig Pedian. Thank you! As a side note, we were able to tour the charity: Chicago Infant Welfare Show House in Lake Forest and viewed first hand Isberian's newest design rug offerings, just beautiful, very much "art under foot".

They changed their name and moved farther north into downtown Evanston but carry the same unique…read morefair trade items, and still at reasonable prices. I took my daughter here to find a gift for her friend and she loved it. In under 30 minutes she had several items picked out and we quickly and easily spent over $100.

A staple for gifts (for yourself or others) & a store you can feel great about supporting!read more

Ordered hallway runner from online store (EBay). Was having 20% off summer sale. Very quick…read moreshipping, well packaged. Rug was clean and securely stitched on edges. It is stunning! I am so pleased. The listing had enough photos that I was able to accurately judge the colors and condition before it arrived to me in Ohio!

Customer service was great! They sent several photos of the rug I was interested in. The rug is…read moreexactly as shown in the photos and I love it. Delivery was extremely fast as well (2 days). I would purchase from again. Linda

We trust Allegretti Rug Masters to clean our numerous Oriental rugs. They use eco-friendly products…read moreand are very careful to make sure that the rug is not damaged in the cleaning process. Mark Allegretti personally guarantees the quality of their work. The one time we did have some slight dye run in a rug, he took it back and cleaned it two more times to make sure it was just right. His staff is also very professional and courteous. AND they will pick up and deliver even outside of Evanston (we live in Andersonville). As for their showroom - WOW! Mark takes the time to get to know your personal preferences and can pull out rugs that you will fall in love with. He's patient and does not pressure you to buy anything, knowing that a quality rug is an investment. Last time we were in, I could not make up my mind between two rugs and flippantly asked for a "buy one, get one free deal." He actually did come down on the total price for us and we went home with both rugs! Overall, I highly recommend Allegretti Rug Masters. Mark is a really great guy and all the staff is top-notch. Their services are professional and thorough, and they stand behind their work.

Our area rug always looks beautiful when it's returned. We've used Allegretti for about 6 years,…read moreand always been happy with their work. They are more expensive than other places, but you get what you pay for.

Garry and George Apelian were welcoming, no hard sell no pressure…read more I needed to find a nice piece of carpet for our condo's lobby . They helped me find the perfect piece, at a great price, delivered on time and exactly as promised by courteous drivers. I could not have been happier with the result and my condo board all agree. Thank you!

I came in to Apelian for my rug to be cleaned. They cleaned it within the 3 days that I brought it…read morein. They did such a great job. It was almost as if my rug was completely new after the cleaning. I would highly recommend them.

We just bought our second rug this year from Caspian Rug after a major apartment renovation…read more Exactly what we wanted and for a very fair price. Working with Lazar and Kamal is a wonderful experience. No pressure but they worked to find us what we wanted. If you are looking for an Oriental rug Caspian Rugs has a great selection. They all carry more modern rugs, but that isn't our interest so I can't comment on that. However, before trying anywhere else, give Caspian Rugs a visit. The quality, service, selection and pricing can't be beat.

Was in the market for Persian rugs to replace three I currently have…read more Went in looking for rugs of three different sizes to replace current ones that are a bit worn. I was assisted by two men, who insisted that central Asian rugs were the most popular (perhaps so, if one isn't willing to spend $$$ on a Persian rug). However, I asked only to see their finest rugs (Persian Isfahan, Tabriz, or Qum origins), as all the rugs in my home are traditional/fine Persian rugs. After getting the run-around for 25min, the men finally conceded that they have mostly central Asian and Eastern rugs, which I did not wish for. If you're interested in Far Eastern rugs, this store has plenty. There were only two Persian rugs that they had to show: a 12' x 10' and a 14' runner, both too small and humdrum. Went to Isberian immediately after, and found a trove of fine and traditional Persian rugs for my home. While I didn't find what I was looking for at Caspian, they do have a vast variety of rugs at reasonable prices.